Eldis 20th Anniversary Workshop 2016: Lightning talk
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Transcript of Eldis 20th Anniversary Workshop 2016: Lightning talk
Page 1
HUMANITARIAN INFORMAL FEEDBACK
Supporting field staff to capture (currently undocumented) informal feedback which is received face-to-face by creatively
using ICTs to enable responsive and accountable uses of information.
• Funded by the Humanitarian Innovation Fund• Six month pilot project• Case management tools
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PROCESS
SYNC
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WORKFLOW
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FEEDBACK REFERRAL
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REQUIREMENTSEssential: Offline Android device use Language Data security Data input options including audio capture Case management / longitudinal issue tracking Ability to create reports Simple interface and easy to use Sustainable cost Software support
Preferred: SMS reminders App branding Data visualisation / dashboards
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RESEARCH
THANKShttp://www.elrha.org/map-location/capturing-informal-feedback-in-humanitarian-situations-for-more-responsive-and-accountable-programming/