El valor del Upgrade - Presentación Webcast Septiembre 27

EL VALOR DEL UPGRADE A SAP ERP 6.0

Marco Valencia

Sep 2011

Confidential

© 2011 SAP AG. All rights reserved. 2Confidential

Legal Disclaimer

This presentation is not subject to your license

agreement or any other agreement with SAP. SAP

has no obligation to pursue any course of

business outlined in this presentation or to

develop or release any functionality mentioned in

this presentation. This presentation and SAP's

strategy and possible future developments are

subject to change and may be changed by SAP

at any time for any reason without notice. This

document is provided without a warranty of any

kind, either express or implied, including but not

limited to, the implied warranties of

merchantability, fitness for a particular purpose,

or non-infringement. SAP assumes no

responsibility for errors or omissions in this

document, except if such damages were caused

by SAP intentionally or grossly negligent.


Content

Business Suite 7 - Fundamentals 1

Upgrade Services & Tools4

Upgrade Strategies & Key Considerations2

Upgrade Roadmap & Key Project Activities3

Lessons Learned5

Further Information & Links6


On DEVICE

On DEMAND

On PREMISE

OR

CH

ES

TR

AT

ION

All devices

All user experiences

Easy to extend

Instant value

Line of business or suite

Integrated to On Premise

SOA-enabled

Best-practices packages

Non-disruptive enhancements

SAP Business Suite 7 innovations 2010

SAP Business

ByDesignLoB on Demand

Collaboration Analytics Mobile

Platform

In-Memory

SAP Product StrategyDeliver Instant Value


On DEVICE

On DEMAND

On PREMISE

All devices

All user experiences

Easy to extend

Instant value

Line of business or suite

Integrated to On Premise

SOA-enabled

Best-practices packages

Non-disruptive enhancements

SAP Business Suite 7 innovations 2010

SAP Business

ByDesignLoB on Demand

Collaboration Analytics Mobile

Platform

In-Memory

SAP Product StrategyDeliver Instant Value


We follow our roadmaps and keep promises:

• Five generations of SAP enhancement packages for SAP ERP successfully

delivered and adopted in the market

• Proven by the high number of 11,100 ERP EHP live customers

• First set of enhancement packages across SAP Business Suite 7 core

applications available since May 2011

SAP Business Suite 7 Innovations 2010


ERP

6.0

SRM

7.0

SCM

7.0

CRM

7.0

5 1 1 1

PLM

7.01

Available since May 2011

SAP Business Suite 7


ERP

6.0

SRM

7.0

SCM

7.0

CRM

7.0

4

PLM

7.0

Available since 2009

On Premise Innovation Path



Enhancement Packages = Innovation + StabilityEnhancement Packages reduce conflict between stability and innovation

INNOVATION

STABILITY

• Stable and robust business

processes for maximum

efficiency and low TCO

• Routine deployment of support

packages to sustain compliance

• Fast and easy introduction

of business innovation at

any time when needed

ENHANCEMENT PACKAGES =

INNOVATION + STABILITY

• Enable IT to continuously provide

new functionality: Installation of

enhancement packages as part of

routine maintenance

• Selective, non-disruptive activation

of innovation at any time - driven

by business needs


SAP Enhancement Packages

Customers adopt innovation at their Pace

Industry-Specific Enhancements

Process and User Interface

Simplification

Cross-Industry Enhancements

Enterprise SOA Services

Selective installation & activation

Cumulative

Not a Support Package

SAP enhancement package general

available!

SAP NetWeaver 7.02

Business Suite

SAP ERP 6.0

with EHP 5

CRM 7.0

EhP1

SCM 7.0

EhP1

PLM 7.0

EhP1

SRM 7.0

EhP1

Upgrade to SAP ERP 6.0 – the

first step!



SAP Innovation Then and NowInnovate Faster and Easier with SAP Enhancement Packages

Adoption of innovations / business functionality now

in shorter increments thanks to SAP enhancement packages!

SAP ERP 6.0 ERP 6.0

+ SAP enhancement packages

Innovate on stable core

Lower TCI and TCOSAP R/3 4.6 standard

Bu

sin

es

s F

un

cti

on

ality

Time

EHP 3

EHP 4

EHP 5

Upgrade

Then... ... and now!



SAP ERP 6.0

SAP PLM 7.0

SAP CRM 7.0

SAP SCM 7.0

SAP SRM 7.0

EHP 4 EHP 5

EHP 1

EHP 1

EHP 1

EHP 1


Innovations 2010

201120102009 2012


Innovations 2011

EHP6

EHP 2

EHP 2

EHP 2

EHP 2

Innovation via Enhancement Packages

Innovations 2011 Ramp-Up* Program tentatively

scheduled for Nov 2011.

For more information please contact

[email protected]


Roadmap for Business Suite 7

*schedule subject to change


Customer-Specific

Maintenance

2011 20122008 2009 2010

SAP ERP, SRM, SCM,

NetWeaver 2004

SAP CRM 4.0

SAP R/3 4.6C

SAP CRM, SCM, SRM 2007

Mar

Mar

2014

Mar

Mar

2013

Dec

Mar

Ext. Maintenance

(+ 4%)*

Cust.-Specific

Maintenance

* Overall payment is SAP support fee plus additional fee of 2% or 4% of the maintenance base per year.

SAP R/3 Enterprise

47x110, 47x200

Dec

Ext. Maint.

(+ 2%)*

Ext. Maintenance

(+ 4%)*

Customer-Specific

Maintenance

Customer-Specific

MaintenanceMainstr. Maint.

Mainstr. Maint.Ext. Maint.

(+ 2%)*

Ext. Maintenance

(+ 4%)*

Customer-Specific

Maintenance

Mainstream MaintenanceExt. Maint.

(+ 2%)*

SAP CRM, SCM 2005 Mainstr. MaintenanceExt. Maint.

(+ 2%)*

Ext. Maintenance

(+ 4%)*

Customer-Specific

Maintenance

2015

Mar

Extended maintenance (no add. fee,

included in SAP Enterprise Support contract)

Customer-Specific

Maintenance

Ext. Maint. (no add. fee,

incl. in Enterpr Supp contr)

Cust.-Specific

Maintenance

SAP SRM 2005 Mainstream MaintenanceExt. Maint.

(+ 2%)*

Ext. Maintenance

(+ 4%)*

Customer-Specific

Maintenance

Mainstream MaintenanceExtended Maint.

(+ 2%)*SAP ERP 6.0,

SAP NetWeaver 7.0

Mainstream MaintenanceExtended Maint.

(+ 2%)*SAP CRM, SCM, SRM 7.0Ramp-

Up

Dec

2016 2017

Mar

Ext. Maintenance

(+ 4%)*

Customer-Specific

Maintenance

Customer-Specific

Maintenance

Mar

Mainstr. Maint.Customer-Specific

Maintenance

Ext. Maint. (no add. fee, incl.

in SAP Enterprise Support contract)Additional extended maintenance

period for SAP R/3 4.6C from

January 2011 to March 2013

For SAP Enterprise Support

customers, extended maintenance

for SAP R/3 4.6C is included in SAP

Enterprise Support during this

period.

An additional fee of 6% per year

applies for customers on other

support models.

Ext. M.

(+ 4%)*

Ext. M.

(+ 4%)*

This strategy is also valid for

all industry-specific add-on

applications based on the

releases above.

Today

Extended Maintenance

(+ 6%)

Ext. Maint. (no add. fee,

incl. in Enterpr Supp contr)

Maintenance Strategy of major SAP Releases


¹ Direct upgrade from these source releases to the go-to releases of SAP Business Suite 7 Innovations 2010 is supported by SAP.

² If you upgrade from SAP CRM 4.0 or 5.0 to SAP CRM 7.0, customer-specific UIs (including the underlying UI-related coding) have to be migrated separately.

³ Most industry and supplementary applications are shipped with the SAP Business Suite applications and are included in the respective upgrade. For the versions of industry

and supplementary applications that are part of SAP Business Suite 7 Innovations 2010, but not shipped as part of SAP ERP, SAP SCM, SAP PLM, SAP SRM, or SAP CRM

refer to "SAP Release Strategy for Large Enterprises“ on http://service.sap.com/releasestrategy.

How To Get to SAP Business Suite 7 Innovations 2010

If You’re Running …

Upgrade

& include SAP enhancement package 1 for SAP CRM

Install

SAP enhancement package 5 for SAP ERPSAP ERP 6.0 w/ or w/o EHP

SAP CRM 4.0¹/² and above

SAP SRM 4.0¹ and above

SAP SCM 7.0

SAP R/3 4.6C¹ and above

SAP PLM 4.0¹ and above

SAP ERP 6.0

including

enhancement package 5

SAP CRM 7.0

including


SAP SRM 7.0

including


SAP SCM 7.0

including


SA

P B

us

ine

ss

Su

ite 7

Inn

ova

tion

s 2

01

0³

Upgrade

& include SAP enhancement package 5 for SAP ERP

SAP CRM 7.0Install

SAP enhancement package 1 for SAP CRM

SAP SRM 7.0

SAP SCM 4.1¹ and above

Upgrade

& include SAP enhancement package 1 for SAP SRM

Install

SAP enhancement package 1 for SAP SRM

Upgrade

& include SAP enhancement package 1 for SAP SCM

Install

SAP enhancement package 1 for SAP SCM

SAP PLM 7.01

http://service.sap.com/releasestrategy


Content

Business Suite 7 - Fundamentals1




Lessons Learned5



Key differences between SAP R/3 and SAP ERP

Client/Server Architecture

R/3 Basis

Transactional user

Data-centric

Functional modules

Process efficiency

Enterprise Services Architecture

SAP NetWeaver

Business User

Information-centric

Adaptable industry processes

Analysis, decisions and actions

Innovation via enhancement packages

SAP ERP 6.0SAP R/3


Evolution of SAP Architecture

Tech

no

log

yA

pp

licati

on

SAP R/3

up to 4.6C

Industry Sol.

SAP Basis

Application

SAP R/3

Enterprise

Industry Solutions

SAP Web Application

Server 6.20

SAP R/3 Enterprise Core (4.70)

Enterprise Extension Set

mySAP ERP 2004

Composite Applications

Strategic Enterprise Management

Self-Services

Internet Sales

Industry Solutions

and more …

SAP NetWeaver 2004

SAP ECC Core (5.0)

Enterprise Extensions

ITS

Co

mp

os

ite A

pp

licati

on

Fra

mew

ork

APPLICATION SERVER (6.40)

Life

Cycle

Mg

mt

PEOPLE INTEGRATION

Multi Channel Access

Portal Collaboration

INFORMATION INTEGRATION

Master Data Mgmt

Bus. Intelligence Knowledge Mgmt

PROCESS INTEGRATION

Business

Process Mgmt

ABAP

DB and OS Abstraction

Integration

Broker

J2EE

SAP NetWeaver 2004

SAP ERP 6.0

Composite Applications

Strategic Enterprise Management

Self-Services

Internet Sales

Supplier Relationship Management

EHP 4 EHP 5

and more …

SAP NetWeaver 7.0

Co

mp

osit

e A

pp

licati

on

Fra

mew

ork

APPLICATION SERVER (7.00)

Life

Cycle

Mg

mt

PEOPLE INTEGRATION

Multi Channel Access

Portal Collaboration

INFORMATION INTEGRATION

Master Data Mgmt

Bus. Intelligence Knowledge Mgmt

PROCESS INTEGRATION

Business

Process Mgmt

DB and OS Abstraction

Integration

Broker

J2EE ABAP ITS

SAP ECC Core (6.0)

Industry ExtensionsEnterprise Extensions

Switch Framework

..


… are large projects…

Affecting the whole

enterprise

Demanding in-depth

knowledge of

Business models

Processes & Rules

Application Landscapes

Application modification

Requiring strict planning

and precise timing

Enterprise

SOA

Discover,

prepare

and

get even

more

value

Take your

time

Generate

value

as you go

New

Functionality

Think BIG and start SMALL!

… but with progressive scope !

Technical Upgrade

Fast

Low costs

and manageable

impact

Protect

investment

Technical Innovation – Upgrades…


Why Upgrading to SAP ERP 6.0 now?

Reason Description

Operational

Excellence

Business challenges lead to the need of SAP ERP 6.0

SAP ERP 6.0 provides more than 500 functional enhancements

It integrates the functions of most SAP industry solutions so that these solutions no longer need

to be installed and set up separately

Business

Strategy

Flexibility for future Innovations with minimal disruption

Concept of SAP enhancement packages (EHP 5 added +500 Business Functions)

Service-oriented architecture – implementation and usage of Enterprise Services

Together with SAP NetWeaver 7.0 and Enterprise Services, SAP ERP 6.0 serves as Business

Process Platform

Sustainability

Stay in compliance with Regulations

New legal and compliance requirement: SAP ERP 6.0 facilitates an unified cross-company

framework

Continuous system support and maintenance until end 2017

IT system strategy: Stay up to date with underlying technology (e.g. OS/DB)

Business strategy: New concept of the SAP enhancement packages

Total Cost of

Ownership (TCO)

Cost Optimization

Reduce the level of modification and customization

Consolidation of software landscape as a combined project


Plan Build

N=1484 N=1484

64%Efficient testing

54%Downtime minimization

48%Modification adjustment

47%Project management

39%End user training

39%IT infrastructure/sizing

5%Others

0% 80% 100%20% 40% 60%

The report include answers from the following 360° Upgrade adoption programs: North America (Jan 2008), Brazil (March 2008), Germany (March 2008), Japan

(March 2008), UK & Ireland (March 2008), Australia (April 2008), Sweden (April 2008),China (May 2008), India (May 2008) and France (Sept 2008)

Main Challenges when Planning and Executing an

upgrade – Worldwide Results

Find information on

upgrade methods & tools29%

Assess impact on

existing solution43%

Downtime minimization 46%

Define and allocate

project team/resources46%

Define business case 46%

Estimate cost & effort 69%

80%60%40%20% 100%0%

Others 4%

Compliance

considerations14%

Interoperability 28%


Upgrades to SAP ECC 6.0: Approach in Upgrades by

Source Release

Approach in upgrade project

20%

4%

12%

64%Technical

upgrade onlyTotal: 103

upgrades

Functional upgrade

Strategic upgrade

Technical upgrade + subs.

functional enhancements

Annotation:Technical upgrade + subs. functional enhancements =

technical upgrade with subsequent implementation of

additional functional or strategic enhancements

Functional upgrade = technical upgrade with additional


Strategic upgrade = technical upgrade with strategic

enhancements

Findings:

Most upgrade projects to SAP ECC 6.0 were

performed using the upgrade approach “Technical

upgrade only.”

On the other hand, the diagrams on the next page

indicate that the new functionality provided with

SAP ECC 6.0 is one of the main reasons to

upgrade. This is in accordance with the experiences

of other SAP upgrade projects.

Approach in upgrade project

14%

79%

5%2%

Technical

upgrade onlyTotal: 167

upgradesFunctional upgrade

Strategic upgrade

Technical upgrade + subs.


SA

P R

/3 E

nte

rpri

se

SA

P R

/3 4

.6C


How to read the charts:

Distribution of values: shows the frequency distribution of all

measured values (in weeks, without cutting at the edges).

Range of values: by cutting 10% of the number of values at

each end of the frequency distribution outlier values are

excluded. The length of each bar indicates the variance of the

measured values.

Median:

Upgrades to SAP ECC 6.0: Project Duration in

Weeks by Source Release

Project duration in weeks

0 4 8 12 16 20 24 28 32 36 40 44 48 52

Weeks

Max: 36,6

Median: 21,0

Min: 12,0

based on 168 upgrades

Range of values

(w/o outlier values)


0 4 8 12 16 20 24 28 32 36 40 44 48 52

Weeks

Max: 31,9

Median: 18,0

Min: 8,1


Range of values


Distribution of values

Question asked:“Please specify the duration of your upgrade project up to the

initial go-live (in weeks).”Distribution of values

SA

P R

/3 E

nte

rpri

se

SA

P R

/3 4

.6C


Business Downtime* in Hours by Source Release, without

Unicode Conversion

Business downtime* in hours

0 12 24 36 48 60 72 84 96 108

Hours

Max: 65,0


Median: 34,0Range of values

Min: 15,0



0 12 24 36 48 60 72 84 96 108

Hours

Max: 86,2Min: 22,9



* Annotation:Business downtime = total time (planned and unplanned) that the system / solution is not

available for end users. This includes the technical downtime plus the time necessary for

the data backup, final tests, etc., before the productive environment is released for end

users.

Question asked:“Assuming a 24x7 hours operation of the production system, how

many hours was the production system unavailable for the end

users?”

Findings:The business downtime was <= 48 hours (2 days)

SAP R/3 Enterprise: for 74% of all measured upgrade projects

(for 88% <= 60 hours)

SAP R/3 4.6C: for 53% of all measured upgrade projects

(for 65% <= 60 hours)

How to read the charts:

Distribution of values: shows the frequency distribution of all

measured values (in hours, without cutting at the edges).

Range of values: by cutting 10% of the number of values at each

end of the frequency distribution outlier values are excluded. The

length of each bar indicates the variance of the measured values.

Median:

Only upgrades that followed the “Downtime minimized“ upgrade

strategy were taken into account. No Unicode conversion was

performed.

SA

P R

/3 E

nte

rpri

se

SA

P R

/3 4

.6C Distribution of values


Content





Lessons Learned5



SAP Upgrade Roadmap – Solution Manager

Key Project Activities of a Technical Upgrade

• Time planning: Relations to other implementations or roll-out activities, Project runtime

• Budgeting: IT-Costs; External and internal Resources

• Resource planning: project members; skills; roles responsibilities; number of external resources

• Project standards & procedures: e.g. coordinating the parallel change streams of production and

upgrade landscape, define and manage the code freeze period

• IT infrastructure adjustments / Sizing of new release: Server, Frontend; Network

• Planning and execution of technical upgrade process: SAP application but also operating system and

database - Recommendation: Split OS, DB and SAP Upgrade into different maintenance slots !

• Planning Backup Strategy: during and after the technical upgrade

• Executing of technical upgrade: DEV, QAS and PRD system (etc.), minimize downtime (tuning)

• Post upgrade activities: Performance analysis, reorganizational actions

• Release customizing: Upgrade Customizing / Delta Customizing

• Identification and elimination of unused modifications and custom developments

• Adjust and test customer developments, interfaces, forms; authorizations

• End-User training: only if significant user interface changes and redesign were required

• Test core business processes efficiently (incl. user acceptance test)

Business Aspects

Technical Aspects

PM

SAP Upgrade Roadmap

Project

Preparation

Upgrade

Blueprint

Final

Preparation

for Cutover

Production

Cutover &

Support

Upgrade

Realization

Project Management


Key Project Activities

Project Preparation

Technical Team:

Prepare+ Perform Sandbox Upgrade

Developers:

Initial adjustments of custom reports & ta‟s, modifications, user exits, etc.

Business Experts:

Study material on new release

Test preparation and planning

Conduct “walkthrough” tests of all major business process procedures & critical transactions

Project Management:

Developing resource plan / project organization; defining project standards and procedures

Create project plan

Deliverables:

Adjustments done in SBX, initial tests executed

Detailed project and Resource Plan

Project work System landscape

Timeline

Maintenance

landscape

Sandbox

system

Legend:

= new release

= old release

= actual project work

= Transport route

DEV

ECC

5.0

PRD

ECC

5.0

QAS

ECC

5.0

SBX

ECC

6.0System copy

and upgrade

Productive

landscape

5W 3W

May Jun Jul Aug

7W 2W5W

Project

PreparationRealization

Production

Cutover &

Support

Final prep. for

Cutover



Realization


Timeline

Technical Team:

Setup maintenance landscape, refresh

QAS, Upgrade Productive Landscape (DEV

& QAS),

Developers:

Redo SPDD/SPAU adjustment, adj. cust.

reports (Unit Test – 2 weeks)

During tests: Error Corrections

Business Experts:

Upgrade Customizing

Test of business processes (Integration

Test – 3 weeks)

Acceptance test (incl. key user) in QAS

system (1 weeks)

Deliverables:

Dual maintenance period starts

Unit testing & integration testing conducted

Business processes running in QAS

Maintenance

landscape

Sandbox

system

SBX

ECC

6.0

PRD

ECC

5.0

Productive

landscape

DEV„

ECC

5.0

QAS‟

ECC

5.0Double

maintenance

5W 3W 2W

May Jun Jul Aug

Project

Preparation

Final prep. for

CutoverRealization

Production

Cutover &

Support

Legend:

= new release

= old release


= Transport route

DEV

ECC

6.0

QAS

ECC

6.0

Unit Tests (2W) Integration Tests (6W)

Transfer

changes

5W 7W



Final Preparation for Cutover


Timeline

Technical Team:

Prepare productive upgrade in

PRD

Business Experts:

Optional: Dry runs conducted of

the production upgrade, including

Regression test

Stress/volume testing

Developers:

Error corrections

Deliverables:

Tested business processes -

Refined downtime estimate

Detailed cutover plan

Go-/No-Go decision

Maintenance

landscape

Sandbox

system

SBX

ECC

6.0

DEV

ECC

6.0

Productive

landscape

Double

maintenance

5W 3W7W 2W

May Jun Jul Aug

PRD

ECC

5.0

QAS

ECC

6.0

DEV„

ECC

5.0

QAS‟

ECC

5.0

Opt.: Regression Tests (1W)

RealizationProject

Preparation

Final prep.

for cutover

Production

Cutover &

Support

Legend:

= new release

= old release


= Transport route

Transfer

changes

5W



Production Cutover & Support


DEV

ECC

6.0

PRD

ECC

6.0

QAS

ECC

6.0

Technical Team:

Upgrade of the production system

(PRD) Downtime

Performance of post processing

Activities (Adjust TMS, etc.)

Business Experts:

Signing Off of the Solution in the

New Release

Deliverables:

Release of the New Release for

Production Operation

Removal of Temporary

Enhancements from the System

Landscape

Support for the Go-Live Date

Project Closure

Transfer

changes

5W 3W 2W

May Jun Jul Aug

RealizationProject

Preparation

Final prep. for

Cutover

Production

Cutover &

Support

Timeline7W5W

Productive

landscape


Content





Lessons Learned5



Accelerated Innovation Enablement

Expert Guided Implementation

Business Function Prediction Tool

Continuous Quality Check

Support GoingLive

Continuous Quality Check Upgrade Assessment

Continuous Quality Check

Enhancement Package Installation

Continuous Quality Check for Upgrade

Continuous Quality Check Downtime Assessment

Modification Justification Check

Custom Code Maintainability Check

INNOVATE BETTER Overcome barriers to innovations with SAP Enterprise Support

SAP Enterprise Support offers the best services, tools and

guidance at each step on your innovation journey.

BEFORE

DURING

AFTER


SAP Global Upgrade Services Portfolio Upgrade Services

Plan RunBuild

Quick upgrade analysis for SAP ERP

Technical upgrade implementation for SAP

NetWeaver BW

Solution migration for SAP CRM

Technical upgrade for SAP CRM

Technical upgrade planning for SAP Business Suite

Technical upgrade planning for SAP ERP

Quick upgrade analysis for SAP CRM

Technical upgrade for SAP ERP

Enablement

Provide direction and

qualification

Expert Guidance

Provide detailed

advice to key

questions or

challenges

Solution Delivery

Provide solution or

knowledge transfer

Quality

Management Audit

and provide

directions

Upgrade and migration assessment for SAP CRM

Technical upgrade planning for SAP NetWeaver BW

Upgrade value assessment

Upgrade training

SAP Safeguarding for Upgrade

Upgrade coaching for SAP ERP

https://service.sap.com/~sapidb/011000358700000492262008E




https://websmp107.sap-ag.de/~sapidb/011000358700000335352009E

























Tools Overview

Plan RunBuildSAP Upgrade Road Map

SAP Upgrade Experience Database

Quick Sizer ToolProduct Availability Matrix

Scenario and Process Component ListUpgrade Dependency Analyzer

Solution Browser Tool

Technical

upgrade and

implementation

tools

Testing tools

Change

management

tools

Solution Documentation Assistant

Tools supporting

upgrades and

enhancement

package

implementationsBusiness Function Prediction for SAP ERP

SAPup / SAPjup

Application-specific Upgrade Toolbox

SAP Enhancement Package Installer

SPAM / SAINT / JSPM

Custom Development Management CockpitCustom Code Lifecycle Management

Enhanced Change and Transport System

Change Request Management with SAP Solution Manager

Enhancement and Switch FrameworkSAP Landscape Transformation

Near Zero Downtime for ERP

SAP LoadRunner by HPSAP Quality Center by HP

SAP Test Acceleration and Optimization

Test WorkbencheCATT

SAP Test Data Migration Server

Modification Adjustment Tools: SPDD / SPAU / SPAU_ENH

SAP CloneFinder and Dynamic Usage Detector

Landscape Verification for SAP Solution Manager

Maintenance Optimizer

Business Process Change Analyzer

Software Update Manager (Software Logistics Toolset)


Business Function Prediction for SAP ERP

SAP now offers a free report: prediction of relevant

enhancement package functionality based on your existing

system usage,

including direct access to:

Overview Presentation

Release Notes, Documentation

Test Case Catalogs

Mapping to Technical Usage

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:

http://service.sap.com/bfp

Email: [email protected]

Tailored access to detailed and structured delta information

for your business

Reduced effort to define a business case or value

proposition for an upgrade

Fast identification of capabilities that respond to user

requirements


http://service.sap.com/rampup

http://service.sap.com/rampup

mailto:[email protected]






Discover new functionality across different SAP ERP

releases and SAP enhancement packages for ERP

Assess business benefits and the value of upgrading by

comparing functional enhancements

Extension to SAP Business Suite included

Description


Benefits

Via SAP Upgrade Info Center at:

http://service.sap.com/upgrade-erp

Direct access at:

http://www.sapsolutionbrowser.com

Tailored access to detailed and structured delta information

Reduced effort to define a business case or value

proposition for an upgrade

Fast identification of capabilities that respond to user

requirements




http://service.sap.com/uda




Content





Lessons Learned5



Lessons Learned:

Project Management

Make early experiences in the upgrade project system

• Technical upgrade procedure

• Modification adjustment

• Test of customer developments in new release

• Upgrade customizing

• Check functionality of processes in new release

• Test of core business processes

Reduce Dual Maintenance Period

• Do add. effort work in upgrade project system before upgrade of system landscape

• Reduce time window between upgrade of DEV and PRD system

Test Output Programs

• Most companies focus on the business process testing and forget about print

programs and forms

Involvement and Commitment

• Early Involvement of key users and management commitment are key success

factors

PM


Lessons Learned:

Functional Aspects

Good housekeeping drives efficiency of Upgrade

• Archiving, Cleansing of un-used custom code and SAP modifications

• Document table changes thoroughly and their usage in custom programs

The older release the more money spent on training

• Significant for customers starting with 4.5B and below (Enjoy transactions, Tree

Structures…)

• Utilize Computer Based Training: Easy to distribute and review at the convenience of the

user

Industry Add-On

• Customers with Industry Add-Ons should review the specific upgrade guides

Tackle custom developments as early as possible

• The faster the development team can have access the faster business process issues can

get resolved

Modification Adjustments and testing are key cost drivers

• The better the documentation and existing test procedures, the easier and less time

consuming those project tasks will be)


Lessons Learned:

Technical Aspects

Upgrade Strategy

• „Downtime minimized“ method should be used

• In order to get a realistic forecast about the expected downtime, a Sandbox-

Upgrade with representative configuration and data set is highly recommended

Distribution of new SAP GUI version should be started early

Check impact and dependencies early

• With the help of the Product Availability Matrix and PCL e.g. On OS/DB compliance,

availability of country versions and 3rd party products, ITS and dependencies to

other SAP products

Perform Test Upgrades over and over until you get it right

• A key for success mentioned by many customers

Verify sizing - Leverage SAP GoingLive Functional Upgrade Check

• Consider the additional hardware requirements

Install and use SAP Solution Manager


Content





Lessons Learned5


Thank You!

Contact information:

Marco Valencia

VP, Upgrade Competency Center

North America & Latin America

SAP America, Inc.

T +1 404-943-6477

F +1 610-492-1083

M +1 770-331-3738

[email protected]

SAP Upgrade Info Centerhttps://service.sap.com/upgrade


http://service.sap.com/upgrade


At-A-Glance

SAP Enhancement Package 5 for SAP ERP 6.0

© 2011 SAP AG. All rights reserved. 42

Double Benefits: Use New SAP Solution Manager 7.1

with SAP Enterprise Support

Solution Manager 7.1Solution Manager 7.0 EHP1

“Premium” Functionality

■ Custom Development Mgmt. Cockpit

■ Business Process Change Analyzer

■ Quality Gate Management

Baseline Functionality

■ Solution documentation assistant

■ System landscape management

■ Blueprinting & configuration

■ Implementation and upgrade content

■ Customizing synchronization

■ Test workbench

■ etc.

SAP

Standard

Support

Use Solution

Manager only

for your SAP

components

SAP

Enterprise

Support

Use Solution

Manager for

all your IT

components1)

New Functionality (7.1)

■ Custom Code Library

■ SAP CloneFinder and Dynamic Usage

Detector

■ Upgrade Dependency Analyzer

■ etc.

“Premium” Functionality

■ Same as Solution Manager 7.0 EHP1

Baseline Functionality

■ Same as Solution Manager 7.0 EHP1

1) With SAP Enterprise Support you can use the SAP Solution Manager for all IT components that are required to execute your documented business processes.


Tools Overview

Plan RunBuildSAP Upgrade Road Map

SAP Upgrade Experience Database

Quick Sizer ToolProduct Availability Matrix

Scenario and Process Component ListUpgrade Dependency Analyzer


Technical

upgrade and

implementation

tools

Testing tools

Change

management

tools


Tools supporting

upgrades and

enhancement

package

implementationsBusiness Function Prediction for SAP ERP

SAPup / SAPjup

Application-specific Upgrade Toolbox


SPAM / SAINT / JSPM

Custom Development Management CockpitCustom Code Lifecycle Management


Change Request Management with SAP Solution Manager

Enhancement and Switch FrameworkSAP Landscape Transformation

Near Zero Downtime for ERP

SAP LoadRunner by HPSAP Quality Center by HP

SAP Test Acceleration and Optimization

Test WorkbencheCATT

SAP Test Data Migration Server

Modification Adjustment Tools: SPDD / SPAU / SPAU_ENH

SAP CloneFinder and Dynamic Usage Detector




Software Update Manager (Software Logistics Toolset)


SAP Upgrade Road Map

• SAP's standard methodology to plan and execute

the upgrade of an SAP application

• Content: Best practices and templates for project

management, functional and technical aspects

facilitating key tasks of the entire project team

Description


Benefits

• SAP Service Marketplace at:

http://service.sap.com/upgraderoadmap

• Locally in your SAP Solution Manger

• Repeatable approach that helps to mitigate risks, attack key time consumers and reduce costs and effort

• Central point of access to upgrade project information and integrated use with SAP Solution Manager

http://service.sap.com/upgraderoadmap




Upgrade Dependency Analyzer

(UDA)

• Checks for existence of upgrade dependencies

between two separately installed SAP systems in

your system landscape

Description


Benefits

• SAP Service Marketplace at:http://service.sap.com/uda

• Available with SAP Solution Manager 7.1 → work center „Implementation and Upgrade‟

• Simplification of upgrade planning

• Fast and easy access to needed dependency information for SAP products

• Reduction of risks of late problem discovery

• Reuse of customer specific system landscape definition

http://service.sap.com/uda


Scenario & Process Component List

(SCL/PCL)

• Allows to flexibly illustrate possible technical realization alternatives for key business scenarios and processes

Description


Benefits

• SAP Service Marketplace at:http://service.sap.com/scl

• Easy identification of the components needed to realize a new business scenario / processes

• Central access point across all SAP solutions

• Customers starting an upgrade can find out which components can - or cannot - be combined for certain business scenarios / processes

http://service.sap.com/scl


Product Availability Matrix

(PAM)

• PAM bundles technical and release planning information for SAP software product versions for quick reference

• Provides detailed information for SAP products on availability and maintenance end dates, upgrade paths, as well as technical release information such as supported DB platforms and operating systems

Description


Benefits

• SAP Service Marketplace at:http://service.sap.com/pam

• Central access point for all SAP software product versions

• Reduction of risks of late problem discovery

• Direct links to guides and further information

http://service.sap.com/pam


Delta Sizing / Quick Sizer Tool

• Joint development of SAP and its hardware partners to support system sizing

• Projects in Quick Sizer can be accessed by customers, partners and SAP

• Can be used for delta sizing during upgrade and enhancement package projects if new functionality is being implemented

• For pure technical upgrades the additional resource requirements can be determined by SAP note 85524 and related notes (per release)

Description


Benefits

• SAP Service Marketplace at: http://service.sap.com/quicksizing

• Verification of hardware resources for SAP systems possible

• Reduction of risk for performance problems

• Support for budget planning

https://service.sap.com/sap/support/notes/85524

http://service.sap.com/quicksizing


SAP Upgrade Experience Database and Enhancement

Package Experience Database

• Provides statistical data about SAP ERP 6.0 upgrade and SAP enhancement package for SAP ERP implementation projects

• Additional database for SAP CRM 7.0 upgrades is currently being build up

Description


Benefits

• SAP Service Marketplace:

• SAP Upgrade Experience Database: http://service.sap.com/upgradedb

• SAP Enhancement Package Experience Database: http://service.sap.com/erp-ehp

• Consolidated project data for project duration, business downtime, reasons for upgrade, customer satisfaction etc.

• Support for project planning by answering most common questions


0 12 24 36 48 60 72 84 96 108

Hours

Max: 86,2Min: 22,9



SA

P R

/3 4

.6C



0 4 8 12 16 20 24 28 32 36 40 44 48 52

Weeks

Max: 36,6

Median: 21,0

Min: 12,0


Range of values



SA

P R

/3 4

.6C

http://service.sap.com/upgradedb

http://service.sap.com/erp-ehp







• Helps verifying and rating your business process documentation

• Data basis is the usage frequency of technical objects related to the business process structure.

• The usage frequency gives transparency about potentially obsolete and clarity about mission-critical objects

Description


Benefits

• SAP Solution Manager → work center „Solution Documentation Assistant‟

• SAP Service Marketplace at:http://service.sap.com/solutionmanager

• SAP help portal at: http://help.sap.com/ → SAP Solution Manager

• Cost-efficient verification and maintenance of solution documentation, keeping it reliable and up-to-date

• Accelerates initial solution documentation

• Basis for optimized test planning

http://service.sap.com/solutionmanager

http://help.sap.com/



• Analyze your landscape data in SAP Solution Manager System Landscape Directory to safely identify issues in landscape description

Description


Benefits

• Add-on for SAP Solution Manager: Landscape Verification 1.0 for SAP Solution Manager

• Transaction LVSM

• More information is available on SDN

• Discovery of a wide range of errors in the SAP Solution Manager System Landscape

• Detailed error description and information on required correction procedure; with SP1 wizard based correction is available for many errors

• Administration based on a correct description of the landscape will run with less effort, in shorter time, and better success



• Central access point for activities to plan and download software updates. It simplifies the process of identifying and downloading applicable support items for all of systems with an organized, easy-to follow, guided procedure.

• Guides through the procedure for planning and implementing maintenance

Description


Benefits

• SAP Service Marketplace at:http://service.sap.com/mopz

• Solution Manager

• Work center „Change Management‟ or

• Transaction SDWP

• Transparency on all maintenance activities

• Efficiency due to standardized procedure

• Governance of complete maintenance

http://service.sap.com/mopz



• Standard SAP enhancement package installation tool for ABAP and Java available for SAP enhancement packages for SAP Business Suite 7 (and above) application and for SAP NetWeaver 7.0 (and above)

• Execution of main installation activities

• Also able to install SAP Support Packages only

Description


Benefits

• SAP Service Marketplace at: http://service.sap.com/swdc

• New GUI layout and simplified procedure for ABAP, Java, and dual stack systems

• Synchronized installation procedure for dual stack systems

http://service.sap.com/swdc


Software Update Manager

(SUM)

• One unified software logistics tool for different kinds of implementation processes.

• Evolution of SAP enhancement package installer and upgrade tool.

• Is part of and only available via Software Logistics Toolset

Description


Benefits

• SAP Service Marketplace at http://service.sap.com/sltoolset

• SUM 1.0 now available

• Same graphical user interface and supported features as latest available SAPehpi and SAP(J)up

• Unified tool for release changes and SAP enhancement package implementations

• Downtime-optimized approach for Support Package Stack implementation available

New

http://service.sap.com/sltoolset


SPAM / SAINT / JSPM

• Installation tool for:

• Subsequent installation of additional technical usages if SAP enhancement package components are already installed

• Support Packages

• Installation and upgrade of Add-ons

• AS ABAP: SAINT

• AS Java: JSPM

Description


Benefits

• AS ABAP: Transaction SAINT

• AS Java: start JSPM from operating system level

• Consistent deployment of components by checking prerequisites and installed software components and Support Package levels

• Platform independent


SAPup / SAPJup

• Standard SAP upgrade tool for ABAP (SAPup) and Java (SAPJup)

• The tools consist of an upgrade program (SAPup or SAPJup) and a control program (Upgrade GUI or SDT GUI)

Description


Benefits

• Part of the upgrade software kit

• More Information is available on SDN:http://sdn.sap.com/irj/sdn/upgradetech

• System switch procedure to minimize the downtime

• New user interface (Upgrade GUI)

• Upgrade phases are grouped into roadmap steps

http://sdn.sap.com/irj/sdn/upgradetech


Application-Specific Upgrade

(ASU) Toolbox

• Before / after a technical upgrade often additional application-specific steps need to be performed

ASU collects and summarizes these activities

• Enables you to recognize the necessary steps and perform them in a controlled manner

Description


Benefits

• ASU toolbox is integrated with the upgrade GUI through the ASU phase in the upgrade process

• For further details check SAP Note 1000009

• One tool for all kinds of predefined tasks (reducing the upgrade time)

• More transparent upgrades (avoid mistakes)

• Avoidance of problems after the upgrade(problem message reduction)

• Extension of the toolbox with own content or by adding news steps to delivered SAP content is possible

https://service.sap.com/sap/support/notes/1000009


Near Zero Downtime for ERP –

SAP Downtime Minimization Service

• Methodology to significantly reduce business downtime for Upgrades, Unicode conversions and enhancement package installations

• Consistent system split with the recording of database changes

• Synchronization of the changes between the main system and the copy – delta replay

Description


Benefits

• Available via SAP Downtime Minimization Service

• Email: [email protected]

• Significant cost savings due to improved system availability

• Re-usability for implementation of Support Packages, OS patches, DB patches

• Late go/no-go decision and very fast reset of the system -> additional contingency

Customer projects

20 systems successfully upgraded with Near Zero Downtime so far – further projects running

Different use cases covered in the projects: Upgrade, Upgrade with Unicode Conversion, EhP implementation, Custom Release

NZDT for CRM or SCM available as pilot



Change Request Management with

SAP Solution Manager (ChaRM)

• Central management to ensure that standard methods and procedures are used for efficient handling of all changes

• Manage maintenance and implementations spanning multiple components

Description


Benefits

• SAP Solution Manager → work center „Change Management„

• SAP Service Marketplace at: http://service.sap.com/alm-processes -> Change Control Management

• Minimized impact of change-related incidents

• Improved day-to-day operations

• Changes are administered, tested and transported within the system landscape

• Workflow driven

• Project definition, control and change tracking

• Central change and transport control for the entire system landscape

http://service.sap.com/alm-processes




Custom Development Management Cockpit

(CDMC)


Benefits

• SAP Solution Manager work center or transaction CNV_CDMC

• SAP Service Marketplace at: http://service.sap.com/alm-processes -> Upgrade Management

• Usage transparency of custom developments

• Big saving potential by clearing identified obsolete custom-specific objects

• Identification of test scope and test coverage for objects in transport request.

• Central cockpit for custom developments and respective analysis:

• Usage analysis of custom developments

• Clearing analysis: Identification of potentially obsolete objects

• Impact analysis and effort estimation

Description





Custom Code Lifecycle Management

• Central library and repository that provides full transparency of all custom code objects across systems

• Helps to optimize the custom code footprint and to identify candidates for clearing projects to reduce custom code

Description


Benefits

• Available with SAP Solution Manager 7.1

• SAP Service Marketplace at: http://service.sap.com/alm-processes

• Cost reduction by clearing obsolete/ non-used customer objects

• Monitoring and tracking of changes of key figures for the complete SAP solution

• Transparency to derive proactive operations and optimizations projects





SAP CloneFinder1) and Dynamic Usage Detector

• Powerful tool to find clones in a system landscape (across systems) and determine the similarity degree

• Detect dynamic connections between SAP Code and custom code (Customizing, table entries)

• Identify real Modifications

Description


Benefits

• Shipped with ST-PI SP04


• Fast and impressive overview in an easy to use UI to manage clones

• Direct split screen editor feature to merge clone differences

• Enhanced attributes to support the clone retirement process

1) Patent pending






(CTS)

• Enhancement of CTS to enable the transport of non-ABAP objects in the system landscape

• Allows to transport non-ABAP objects within an ABAP transport request

Description


Benefits

• Elimination of transport issues by combining and synchronizing transports in a comprehensive approach

• Use of the standard transport management transactions to centrally transport all objects, of ABAP and non-ABAP systems

• Integrated into standard TMS transactions


• Since SAP NetWeaver 7.0 SPS 12 capable to transport non-ABAP objects.





Modification Adjustment Tools

SPDD / SPAU / SPAU_ENH

• Tools to perform modification adjustment and to maintain enhancements during an upgrade or enhancement package installation

Description


Benefits

• Transaction SPDD for dictionary repository objects

• Transaction SPAU for other repository objects

• Transaction SPAU_ENH for enhancements

• Automatic or semi-automatic adjustment possible (depending on modification)

• SPDD adjustments possible during productive operation

• Comparison of old and new versions

• Reset to original possible if modification is not needed any longer

• Resulting transport requests can be integrated into subsequent enhancement package installations / upgrades


Enhancement and Switch Framework: Enable

Optional Activation of Business Functions

• The Enhancement Framework brings all enhancement techniques under one roof

• The Switch Framework controls the activation of business functions

• Activating a business function triggers switches, which then „influence‟ the execution of program code, fields of tables etc.

• Switch Framework is used to switch industry solutions in SAP ECC 6.0 and business function sets within SAP enhancement packages

Description


Benefits

• Transaction SFW5

• Creation of enhancements avoids modifications and helps to save cost and effort

• Enhancements are very flexible and can be switched via the Switch Framework

• Customer individual development of switches possible

Switch Framework

SAP ERP

(ECC 6.04)


SAP Landscape Transformation1) (SAP LT)

Including Client Transfer with Upgrade

• Available transformation solutions:

• Client Transfer (may include Upgrade,Unicode conversion, and OS/DB change

• Chart of Accounts Conversion

• Company Carve-Out

Description


Benefits

• Transaction LTS (SAP LT work center)

• SAP Service Marketplace at:http://service.sap.com/saplt

• Increased agility of SAP solutions

• Cost-efficient and risk-minimized project execution through roadmaps and highly automated transformation solutions

• Client Transfer: Accelerated upgrade in combination with system consolidation leads to lower system complexity and reduced TCO

1) Additional license required

http://service.sap.com/saplt



SAP Solution Manager

Business Blueprint


Business Process

Change Analyzer


Test WorkbenchSAP Solution Manager

Test WorkbenchSAP Solution Manager

eCATT

Test Option 2

SAP Quality Center by HP1 SAP Quality Center by HP1 + QTP1

UI based Tests

eCATT

UI + Backend Tests

SAP TDMS1

SAP TDMS1SAP Solution Manager

Business Blueprint


Business Process

Change Analyzer

SAP TAO1

Automated TestsManual TestsTest PlanningTest Scope Identification

Business Blueprint

Test Planning

Test System SetupTest Execution

Change

Deployment

Change Impact AnalysisSAP Solution

Update

New SAP

Solution

SAP Test ManagementOptions for SAP Customers based on SAP Solution Manager 7.0

HP QTP1

other 3rd party

Test Option 1


Test Option 1

Test Option 2

Test Option 3

SAP Quality Center by HP1

Test Workbench

Work Center TM

SAP Solution Manager SAP Solution Manager

Test Automation Frameworkintegrated ISV test automation tools

Quality Manager, ReqPro, RFT, ...

Business Blueprint

BPCASAP TAO1

Business Blueprint

Test Planning


Change

Deployment


Update

New SAP

Solution

SAP Test ManagementOptions for SAP Customers based on SAP Solution Manager 7.1




(BPCA)

• Identification of mission-critical business processes impacted by software changes

• Test scope optimization for SAP SPs and EhPsbased on object coverage and test effort analysis (available with SAP Solution Manager 7.1)

• Analysis of planned business function activation

• Automatic test plan generation (Test Option 1)

Description


Benefits

• SAP Service Marketplace at:http://service.sap.com/solutionmanagerand http://service.sap.com/testing

• Precise insight of impacted Business Processes

• Improved handling of change events

• Risk-based test scope recommendation and automatic test plan generation

Business Process Change

Analyzer

Planned software

changes

Customizing changes

Custom Code changes

Simulation of planned

Business Function

activation

SAP SP and EHPs

Order to Cash

Sales Order code change

Delivery

Goods Issue UI change

Billing

Procure to Pay

Create PO customizing change

http://service.sap.com/solutionmanager

http://service.sap.com/testing


SAP Test Data Migration Server1)

(SAP TDMS)

• Create small, easy-to-use test environments with consistent, relevant extracts of business data from production systems

• Refresh test data without affecting repository and administrative data

• Quickly transfer pre-defined business objects or business process data to test systems

Description


Benefits

• SAP Service Marketplace at: http://service.sap.com/tdms

• Test systems contain up-to-date test data for more accurate test results

• Improved quality of software developments

• Minimized infrastructure and maintenance expenses

• Scrambling of sensitive data is possible

SAP

TDMS


http://service.sap.com/tdms


Test Case Templates for SAP Enhancement Packages for

SAP ERP

• Predefined test case templates are available for new business functions that are shipped with SAP enhancement packages for SAP ERP

• Test case templates can be used in test workbench and are based on the scope of an acceptance test to verify if the new functionality

Description


Benefits

• SAP Service Marketplace at: http://service.sap.com/erp-ehp

• Via transaction SFW5 after enhancement package installation

• Adjustment to customer specific test cases possible

• Time and cost savings due to faster test planning based on templates

• Simplification of test preparation and execution





Test Option 1

Business Blueprint

Test Planning


Change

Deployment


Update

New SAP

Solution

E2E Integration Testing of SAP centric SolutionsTest Option 1: Capabilities provided by SAP Solution Manager 7.1

SAP TDMS1

Test Data Provisioning

SAP Workbench

Test Planning

Business Blueprint

Test Case Setup

Business ProcessChange Analyzer (BPCA)

Test Scope Identification

SAP Workbench

- Manual Tests

- Automated Tests

Test ExecutionSAP Workbench

Workbench

BW Reporting

Integrated Partner Reporting

Test Status Reporting

eCATT

Test Automation Framework

• Test case design

• Test system assignment

• Test data assignment

Certified Interface

HP QTP1 Other 3rd party test automation tools



Test Workbench

• Management of functional tests from test planning via test execution to test status reporting and test sign-off including:

• Planning of manual & automated test cases

• Links business processes and test cases

• Test status reporting for test coordinators and trend reports through integrated SAP BI reports

Description


Benefits

• SAP Solution Manager → work center „Test Management‟

• SAP Service Marketplace at: http://service.sap.com/testing

• Comprehensive and mature functionality for E2E Test Management

• 1-click access from test management to test systems

• Test sign-off including digital signatures

• Integration w/ external test automation tools, e.g. HP QTP



Extended Computer Aided Test Tool

(eCATT)

• Test automation for nearly all transactions and business process across all SAP solutions that run in SAP GUI

• Creation of modular tests that can be used as single-function tests and combined with other modules to represent entire business processes and document test activities

Description


Benefits

• Transaction SCAT (CATT), SECATT (eCATT)


• Largely reduced costs and efforts by using repeatable, automated tests of individual transactions and whole business processes

• Enablement of test execution in distributed system landscapes

• Integrated with Test Workbench and partner tools



Business Blueprint

Test Planning


Change

Deployment


Update

New SAP

Solution


Quality Center1

Test requirements

Test planning

Solution Manager

Business Blueprint

Solution Manager


Quality Center1

Quality Center1

SAP TAO1

Accelerated test case generation and maintenance

SAP TDMS1

Setup of lean test

systems

Identification of

business processes

affected by code /

customizing changes

Setup of business

process hierarchy

Business requirements

Test Lab

Defect management

Business Process Tests

Quick Test Pro

LoadRunner1

Performance Tests

Test Option 2



SAP Test Accelerator and Optimizer1)

(SAP TAO)

• Automation of business process testing by composition of

automated test cases

• Automatic generation of test components for SAPGUI-based

SAP business processes

• Fast composition of automated test cases using standard

functionality of SAP TAO and SAP Quality Center by HP

• Optimized maintenance of automated test cases via

component-based exchange of damaged test components

after SAP updates

Description


Benefits

• SAP Service Marketplace at: http://service.sap.com/saptao

• Accelerated approach to create modularized test cases for SAP business processes

• Optimized way to maintain test cases leading to lower TCO

• Integrated with SAP Quality Center and SAP Solution Manager


http://service.sap.com/saptao


SAP Quality Center by HP1)

• Comprehensive test management tool including: • Requirements module Definition of test requirements for

business processes

• Test plan module Test planning and definition of test

cases

• Test lab and defect module Test execution and defect

management

• QuickTest Professional Test automation for SAP and

non-SAP applications

Description


Benefits


• Manage test strategies and processes based on business risk

• Enable centralized management of manual and automated test assets

• Ensure all business critical requirements are planned for testing

• Significant reduction in post go-live defects




SAP LoadRunner by HP1)

and SAP LoadRunner Enterprise Edition by HP1)

• Supports load tests in an SAP context for the following user interfaces: SAP GUI, Web Dynpro, http(s), and e-mail protocols

• Replaces real users with thousands of “virtual” users

• Emulates production workload on SAP landscapes

Description


Benefits


• Ease of use reduces the learning curve and script development time

• Breadth of environment support helps assure that all enterprise applications are covered

• Reduction of support costs, application response times and time to resolve problems




Rational Quality Manager1

• Test Planning

• Test Requirements

• Business requirements linked with test cases

Rational Quality Manager1

• Lab Management

• Defect Tracking

Rational Functional Tester1

• Automated Functional Testing

Rational Performance Tester1

• Load and Stress Test

Rational ClearQuest1

• Defect and Change management

• Setup of lean Test system

Rational Requisite Pro1

• Business to IT requirements

SAP TDMS1

Business Blueprint

Test Planning


Change

Deployment


Update

New SAP

Solution


Solution Manager

Business Blueprint

Solution Manager


Identification of

business processes

affected by code /

customizing changes

Setup of business

process hierarchy

Business requirements

Solution Manager

Service Desk• Incident Management

Test Option 3


El valor del Upgrade - Presentación Webcast Septiembre 27

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