F O R R E N OVAT I O N D E C I S I O N S

EIGHT CONSIDERATIONS

C O N S I D E R TH E S E 8 T H I N G S B E F O R E R E N OVAT I O N

OUR BEST TIPS

Photo by: marriott.comPhoto by: londonhotelsinsight.comPhoto by: ayanp01 via fourseasons.com/newyork

TO CLOSE, OR NOT TO CLOSE?Pros: closing impacts staff. Helps in repositioning the hotel. Opportunity for marketing splash.

Cons: if renovation isn’t planned well, it can impact the quality of guests’ stay. Short term revenue impact.

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WHEN IS YOUR SLOW TIME?

The “slow” season isn’t the same for all hotels. Impacted by geographic locale, weather, events, etc.Example: If your hotel is a major wedding site, May/June isn’t a good time to renovate.

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PRIORITIZE YOUR RENOVATIONS.

Which parts of your hotel need the most

attention?

Which are most profitable?

Try bringing in a pro to do a “room

audit” – a census of all the repairs

needed for each room. Photo by: canalstreetbeat.com

S O M E I T E M S A R E R U N N I N G I N S H O R T S U P P LY , M A K I N G R E O R D E R S D I F F I C U LT.

COUNT EVERYTHING TWICE

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SOURCE LOCALLY

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Local production means you’re not waiting on shipping delays.

Can be good for the local economy.

MINIMIZE GUEST IMPACT.

Manage how and when you tell guests,

Where renovations are done,

Do something special for your guests who choose your hotel during construction.

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MANAGE YOUR REVIEWS.

Two phases:

Manage the potential impact to reviews during renovation.

Repositioning post-renovation.

Photo by: theepochtimes.com

EMPHASIZE COORDINATION.

Manage the project plan: • Which trades are

working in which rooms?• Who’s getting done

early?• Keep employees

informed so they can answer guests’ questions.

Photo by: extractable.com

C R E AT E T H E S PA - L I K E B AT H S YO U R G U E S T S WA N T.

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