eHarmony Strategy

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Posi%ve feedback First entry into serious da.ng market with the support of targeted R&D investments resulted in a posi.ve feeding circle of acquiring users through networking effects, marke.ng, and research Niche lockin Market leader in serious da.ng market in the US (niche segment when compared to segments in overall online da.ng market) Strategic agility The infrastructure and IP generated could be flexibly leveraged to enter new markets (online businesses) or niches (specific demographic groups), as well as further penetrate the serious da.ng business POSITIONAL ADVANTAGES RESOURCE AND CAPABILITY ADVANTAGES Matching algorithm Patented algorithm used to match users through “like” character and value traits Guided communica%on plaKorm A ques.ons guide for poten.al couples prior to open communica.on, fast track op.on available Users database Database of names and informa.on of selected and commiNed users seeking longterm rela.onships Tight integra%on Linkages between R&D, marke.ng, opera.ons and company’s values / mission Marke%ng Combina.on of op.mized offline and online marke.ng campaigns R&D Significant investments into research and behavioral studies and research center Personal profile ques%onnaire Proprietary ques.onnaire claiming ability to determine characteris.cs, beliefs, values, emo.onal health, skills Resources / Inputs Org competencies Posi.onal advantages

Transcript of eHarmony Strategy

Page 1: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 2: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 3: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 4: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 5: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 6: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 7: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 8: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 9: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages  

Page 10: eHarmony Strategy

Posi%ve  feedback  

First  entry  into  serious  da.ng  market  with  the  support  of  targeted  R&D  investments  resulted  in  a  posi.ve  feeding  circle  of  acquiring  users  through  networking  effects,  marke.ng,  and  research  

Niche  lock-­‐in  

Market  leader  in  serious  da.ng  market  in  the  US  (niche  segment  when  compared  to  segments  in  overall  online  da.ng  market)  

Strategic  agility  

The  infrastructure  and  IP  generated  could  be  flexibly  leveraged  to  enter  new  markets  (online  businesses)  or  niches  (specific  demographic  groups),  as  well  as  further  penetrate  the  serious  da.ng  business  

POSITIONAL  ADVANTAGES  

RESOURCE  AND  CAPABILITY  ADVANTAGES  

Matching  algorithm  

•  Patented  algorithm  used  to  match  users  through  “like”  character  and  value  traits  

Guided  communica%on  plaKorm  

•  A  ques.ons  guide  for  poten.al  couples  prior  to  open  communica.on,  fast  track  op.on  available  

Users  database  

•  Database  of  names  and  informa.on  of  selected  and  commiNed  users  seeking  long-­‐term  rela.onships  

Tight  integra%on  

•  Linkages  between  R&D,  marke.ng,  opera.ons  and  company’s  values  /  mission  

Marke%ng  

Combina.on  of  op.mized  offline  and  online  marke.ng  campaigns  

R&D  

Significant  investments  into  research  and  behavioral  studies  and  research  center  

Personal  profile  ques%onnaire  

Proprietary  ques.onnaire  claiming  ability  to  determine  characteris.cs,  beliefs,  values,  emo.onal  health,  skills  

Resources  /  Inputs   Org  competencies  Posi.onal  advantages