EHAQ Change Package on Maternal and Newborn Care 2014-2015

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Ethiopian Hospital Alliance for Quality EHAQ Change Package on Maternal and Newborn Care 2014-2015 July 2015 Addis Ababa

Transcript of EHAQ Change Package on Maternal and Newborn Care 2014-2015

Page 1: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ethiopian Hospital Alliance for Quality

EHAQ Change Package on

Maternal and Newborn Care 2014-2015

July 2015

Addis Ababa

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Design: Meliksenay Debas, Clinton Health Access Iniative

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FOReWARD

In the last few years, Ethiopia has made great strides in the area of health, with many new hospitals opening, medical professionals trained, and community members reached through the Health Extension Program. Though we have many successes to celebrate, we also acknowledge that there is always more work to be done in terms of improving the quality of this expanded health service delivery. The FMOH has identified quality improvement as a key element of the Health Sector Development Program (HSDP) and the Ethiopian Hospital Reform Implementation Guidelines (EHRIG). Thus, the Ethiopian Hospital Alliance for Quality (EHAQ) was formed to address this need.

Since its inception, the EHAQ has already improved the documentation and sharing of best practices between hospitals, and has helped to motivate quality improvement projects in both the LEAD and cluster hospitals that are participating in the alliance. We decided to focus the 2014-2015 change package on Maternal and Newborn care, to improve both safe labor and delivery practices in the hospitals as well as maternal satisfaction and comfort during the mother’s hospital stay.

This Maternal and Newborn care Change Package is prepared for LEAD and general member hospitals, healthcare providers, quality improvement teams and individuals and organizations that participate in the quality improvement process. The Change Package highlights nationally and internationally recognized best practices relating to maternal and newborn care in hospitals.

Improving maternal and newborn care is a national priority for our country, and hospitals are on the front lines leading the charge to help us meet our goals in this area. Therefore it is our hope that implementation of these best practices by health facilities will greatly contribute to improvement of maternal and newborn outcomes in Ethiopia.

Dr. Abraham Endeshaw

Director, Medical Services Directorate, Federal Ministry of Health

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AcknOWleDgement

The printing of this Change Package was made possible with the generous support of CHAI Ethiopia from its award grant number 5U2GPS00284-05 REVISED of the US Center for Disease Control. The views expressed in this Package do not necessarily reflect the official policies of the Department of Health and Human Sciences, nor does the mention of trade names, commercial practices, or organizations imply endorsement by the US Government.

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Acronyms ......................................................................... 6

Introduction ..................................................................... 7

What is the change package? ........................................... 8

Purpose of the change package ....................................... 8

Strategies for improvement ............................................... 8

Measuring change ............................................................ 9

Triage and Registration for maternal care ......................... 14

Emergency Triage for L&D ................................................. 14

Safe Childbirth Checklist ................................................... 17

Essential Newborn Care .................................................... 32

Maternal Satisfaction ........................................................ 35

Tool 1. Ethiopian Maternal Satisfaction Survey ................... 35

USE OF CHECKLISTS FOR SELF-AUDIT ........................... 41

cOntents

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Ethiopian Hospital Alliance for Quality

AcROnyms

BCG Bacille Calmette-Guerin (vaccine)

CASH Clean and Safe Hospital Initiative

EHAQ Ethiopian Hospital Alliance for Quality

EHRIG Ethiopian Hospital Reform Implementation Guideline

FMoH Federal Ministry of Health

HBB Helping Babies Breath

KPIs Key Performance Indicators

L&D Labor and Delivery

LEAD Leadership Excellence Action Dissemination

NICU Neonatal Intensive Care Unit

OPV Oral Polio Vaccine

RHBs Regional Health Bureaus

WHO World Health Organization

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EHAQ Change Package on Maternal and Newborn Care

Welcome to ethiopian hospitals alliance for Quality (ehaQ) cycle ii Welcome to the second cycle of EHAQ, a national learning collaborative with a goal to accelerate quality improvement in hospitals. This cycle aims to improve the quality of maternal and newborn care with the long-term goal of reducing maternal and neonatal mortality in hospitals.

IntRODuctIOn

The Ethiopian Hospital Alliance for Quality (EHAQ) is a system for promoting learning and collaboration, based on a model that involves hospitals exchanging knowledge with each other and empowering the hospital industry to self-improve. EHAQ was designed to act as a catalyst to allow this new model of learning to take root and flourish, connecting hospitals across the country in an effort to accelerate quality improvement.

EHAQ consists of 24 LEAD (Leadership, Excellence, Action, Dissemination) hospitals who are connected with a cluster of general member hospitals to which they are responsible for providing direct assistance in implementing service-based quality improvement projects. In addition, each LEAD hospital will share innovative and best practices from their own hospital with all members of the cluster as well as members of the EHAQ. As a reward for their high performance and mentoring efforts (in the last cycle), the LEAD hospitals have received financial and technical support from the Ministry of Health and Regional Health Bureaus (RHBs).

During the second cycle the focus area is Maternal and Newborn Care. However during selection of LEAD Hospitals, it is not only the Maternal and Newborn care services that will be evaluated, but also other elements that can indicate the overall performance of the hospitals, such as Ethiopian Hospital Reform Implementation Guidelines (EHRIG)implementation performance, Clean and Safe Hospital (CASH) initiative implementation, Key Performance Indicator (KPI) data handling and reporting, and cluster activity.

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Ethiopian Hospital Alliance for Quality

WhAt Is the chAnge pAckAge?

The change package includes a set of evidence-based tools and resources to promote quality improvement. The package is designed to help physicians, midwives, nurses, hospital managers, and quality improvement teams as they are seeking to improve hospital labor and delivery care. The package includes nationally-adapted international tools, ready to be tailored to your hospital’s needs. The change package provides practical ways to better implement existing standards and guidelines and to address gaps in practice found in a baseline assessment of more than 20 Ethiopian hospitals.

puRpOse OF the chAnge pAckAge

The general purpose of this change package is to help hospitals identify gaps in service in order to improve maternal and newborn quality of care.

stRAtegIes FOR ImpROvement

This change package includes tools to support five strategies for improvement in maternal and newborn Care:

1. Reduce delays in care by improving the maternal triage and registration process, identify and manage emergency cases/labor immediately upon arrival.

2. Use Safe Childbirth Checklist

3. Use the Essential Newborn Care checklist on the Safe Childbirth checklist at every delivery to guide care; address birth asphyxia using Helping Babies Breathe resources, neonatal resuscitation chart or WHO resuscitation chart.

4. Measure maternal satisfaction every 3 months (Tool 1) to identify opportunities to improve.

5. Conduct Maternal and Newborn Care self-audits every 6 months using the checklists provided. Refer to the EHRIG standards for help in addressing any gaps you identify through the audits.

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EHAQ Change Package on Maternal and Newborn Care

meAsuRIng chAnge As part of this change package, the health facilities will receive three electronic files:

1. A database that will help to measure maternal satisfaction,

2. A set of printable checklists, Safe Childbirth checklist and self-audit tools

3. A Maternal and Neonatal quality improvement excel database to track the progress of the self-audits

The facility can use these tools to improve the quality of the service and report the self-audit results to hospital management, the EHAQ steering committee, and the RHB. The steering committee, the LEAD hospital or the RHB may work with the hospitals to verify the results.

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Ethiopian Hospital Alliance for Quality

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EHAQ Change Package on Maternal and Newborn Care

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Ethiopian Hospital Alliance for Quality

1. tRIAge AnD RegIstRAtIOn FOR mAteRnAl cARe

emeRgency tRIAge FOR l&D

Delays in care are one of the leading preventable causes of maternal and infant mortality. To promote timely treatment when a pregnant mother arrives at the hospital, we have included two tools 1) A poster to promote efficient processing at reception/emergency triage, and 2) a rapid assessment tool to promote a quick and thorough assessment by the receiving nurse or physician.

Adapt these posters and hang them where they can be used to reduce delays in triage and registration.

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EHAQ Change Package on Maternal and Newborn Care

Rapid assessment Medicalcondition

Mother arrivesat the hospital

Labor and deliveryward

True labor

Admit to labor and delivery

NormalNoService

available

Emergencydepartment

Reassure mother and sendhome

Keep the motherand provide care

Available

Refer

Plan for referral!Liaison o�cer:call and check

availablity of serviceat the referral hosital

Comprehensivedelivery service

No

No

No

No

Yes

Yes

Yes

Yes

Yes

Yes

CheckAgain

Figure 1a: Flow chart for triage and registration of laboring mothers

Aims Key change concept

Specific change ideas

Change Champion

Avoid administrative delays after the mother arrives to the hospital

Assign runner/family member to manage the registration process while the mother is on her way to labor and delivery

• Use standard maternal flow chart (below)

• Conduct rapid assessment in the labor ward to confirm the mother is in a true labor

• Contact referral hospitals for availability of service when needed

Liaison officer

• Make sure the maternal flow chart is in place

• Ensure there is no delay because of administrative processes or referral paperwork

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Ethiopian Hospital Alliance for Quality

Figure 1b: Rapid assessment of laboring mothers to advance care

Aims Key change concept

Specific change ideas Change Champion

Diagnose true labor, false labor or other medical conditions at arrival

Establish rapid assessment process to diagnose labor for decision making

• Follow the rapid assessment chart (below) and other standard guidelines for decision making

• Send non-laboring mother home or emergency room accordingly

L&D department head

• Ensure all practitioners follow the standard

Regularly meet with team to discuss maternal flow, rapid assessment and other quality related issues

Rapid assessment

No

Send to emergency room

Initiate care andtreatment immediately

False labor

Admit to Labor andDelivery

True labor

At least one of the above signs and symptoms

Reassure mother andsend home

• Contractions are irregular (come and go) and do not get strong

• Time between contractions may Remain the same or contractions Become farther apart

• No cervical change when Examined

• water breaks

• when contractions are �ve minutes Apart or closer for over one hour

• time between contractions Becomes shorter

• discomfort increase

• bloody show (discharge)

• rectal pressureRemember the “511” rule: contractionsAre “5” minutes apart, lasting “1” minute Longfor “1” hour

Any medical conditionthat requires urgentcare and treatment

Yes

Yes

Yes

Any of the above signs and symptoms

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EHAQ Change Package on Maternal and Newborn Care

Aims Key change concept

Specific change ideas Change Champion

To help ensure that healthcare workers consistently follow a core set of safety steps to minimize common and avoidable risks

• Introduction of the Safe Childbirth Checklist to improve the safety of care provided and reduce unnecessary deaths and complications.

• To help implement known best practices found in existing evidence-based guidance and translate to the bedside

• Ensure staff adherence to essential safe childbirth practices known to be associated with improved maternal, fetal, and neonatal health.

• Include the Safe Childbirth Checklist in the client chart for each delivery

• Identify and correct gaps that could affect quality of care and make sure proper measures are in place

L&D department head

• Ensure all practitioners use the Safe Childbirth Checklist for each laboring mother

• Regular meeting with staff to discuss identified gaps and improve the quality of care

2. sAFe chIlDbIRth checklIst

The objective of this tool is to assist the healthcare workers in reducing the number of adverse events that occur around the time of childbirth and to reduce maternal and newborn morbidity and mortality. This tool helps to translate known best practices into practice at the bedside. The Safe Childbirth Checklist should be included in each client chart.

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Ethiopian Hospital Alliance for Quality

Safe Childbirth Checklist

Checklist Item Qualifying CaptionOn admissionQuick check performed?

F Yes

F No

Assess for danger signs

Does mother need referral?

F Yes, organized with initial stabilization and treatment according to signs

F No

Refer to a higher level if any of the following danger signs are present: (If the equipment or health care professional needed is not available)

F Vaginal bleeding

F Severe abdominal pain

F High fever >38° C

F History of heart disease or other major illnesses

F Severe headache or blurred vision

F Difficulty in breathing

F Convulsions

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EHAQ Change Package on Maternal and Newborn Care

Partograph started?

F Yes

F No, will start when ≥ 4 cm

Start plotting when cervix ≥ 4 cm – on alert line.

• Every 30 min: plot maternal pulse; contractions, fetal heart rate

• Every 2 hours: plot temperature

• Every 4 hours: plot blood pressure

• Every 4hrs: Vaginal examination

Does mother need to start antibiotics?

F Yes, IV started

F No

Give if:

• Temperature > 38° C

• Foul-smelling vaginal discharge

• Rupture of membranes >12 hours,

• OR labor >24 hours

Does mother need to start magnesium sulfate?

F Yes, given

F No

Give if:

• Convulsions

• Diastolic blood pressure ≥110 mmHg and 3+ proteinuria, (give antihypertensives) or

• Diastolic blood pressure ≥90 mmHg, 2+ proteinuria, and any: severe headache, visual disturbance, orepigastric pain or oliguria, pulmonary edema

• Diastolic blood pressure ≥90 mmHg, 2+ proteinuria in labor

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Does mother need to start anti-retroviral medicine?

F Yes, given

F No, confirmed HIV negative

F If status unknown, HIV test done

Give ART if mother is HIV+

If already on ART, continue

Are soap, water, alcohol hand rub, gloves available?

F Yes, I will wash hands and wear gloves for each vaginal exam

F No, arrange supplies

F Confirm if birth companion encouraged to be present throughout labor and at birth

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EHAQ Change Package on Maternal and Newborn Care

F Confirm that mother/companion will call for help during labor if mother has a danger sign

Call for help if

• Bleeding,

• Severe abdominal pain,

• Severe headache or blurring of vision

• Convulsions

• Urge to push

• Difficulty emptying bladder

F Confirm mothers privacy is maintained during labor and delivery

Name of provider …………………………………………………

Date ………………………………. Signature ....……………….

Just before second stage /birth of baby (or before Cesarean)Does mother need to start antibiotics?

F Yes, IV started

F No

Give if

• Temperature > 38° C

• Foul-smelling vaginal discharge

• Rupture of membranes >12 hrs

• Labor >24 hrs

• Before cesarean section

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Ethiopian Hospital Alliance for Quality

Does mother need to start magnesium sulfate?

F Yes, given

F No

Give if

• Convulsions

• Diastolic blood pressure ≥110 mmHg and 3+ proteinuria, (give antihypertensives) or

• Diastolic blood pressure ≥90 mmHg, 2+ proteinuria, and any: severe headache, visual disturbance, orepigastric pain or oliguria, pulmonary edema,

• Diastolic blood pressure ≥90 mmHg, 2+ proteinuria in labor

Are essential supplies at bedside for mother?

F Gloves

F Soap/Savlon and clean water

F Oxytocin 10 IU in syringe

Prepare to care for mother and baby during birth:

1. Check for 2nd baby

2. Give oxytocin within 1 minute

3. Delayed cord clamping in 1-3min

4. Deliver placenta by controlled cord traction

5. Confirm uterus is contracted

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EHAQ Change Package on Maternal and Newborn Care

Are essential supplies at bedside for baby?

F Two clean dry, warm towels

F Sterile scissors to cut cord

F Suction device

F Bag-and-mask

F Sterile Cord tie/clamp

Prepare to care for baby immediately after birth:

1. Deliver and dry baby on maternal abdomen. Wrap, keep warm and wipe eyes

2. Clamp/tie cord two fingers from abdomen and another two fingers from the first

3. Check breathing - If not breathing: stimulate and clear airway

4. If still not breathing or if the baby is blue: cut cord, ventilate with bag-and-mask

5. Shout for help

F Confirm assistant identified and informed to be ready to help at birth if needed

Name of provider …………………………………………………

Date ………………………………. Signature ....……………….Soon after birth (within 1 hour)

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Ethiopian Hospital Alliance for Quality

Is mother bleeding abnormally?

F Yes, shout for help

F No

If bleeding abnormally:

• Massage uterus

• Give additional uterotonics (oxytocin drip and/or misoprostol sublingual)

• Start IV fluids

• Identify and Treat cause: uterine atony, retained placenta/fragments, cervical or vaginal tear, uterine rupture

Does mother need to start antibiotics?

F Yes, IV started

F No

Give if placenta manually removed, or if Rupture of membranes >12hrs or if temperature >38°C and any:

• Chills

• Foul-smelling vaginal discharge

• Labor > 24hrs at time of delivery

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Does mother need to start magnesium sulfate?

F Yes, given Give if

• Convulsions

• Diastolic blood pressure ≥110 mmHg and 3+ proteinuria, (give antihypertensives) or

• Diastolic blood pressure ≥90 mmHg, 2+ proteinuria, and any: severe headache, visual disturbance, orepigastric pain or oliguria, pulmonary edema,

• Diastolic blood pressure ≥90 mmHg, 2+ proteinuria and postpartum

Does baby need to start antibiotics?

F Yes, given

F No

Give if antibiotics were given to mother or if baby has any of following:

• Poor sucking/not sucking

• Chest in-drawing, grunting

• Convulsions

• Poor movement on stimulation

• Too Cold (temperature <35°C and not rising after warming) or too hot (temperature >38°C)

Does baby need referral?

F Yes, (after giving first dose antibiotics when NICU is in another facility)

F No

Refer to NICU if:

• Any of above criteria or

• Jaundice or pallor

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Ethiopian Hospital Alliance for Quality

Does baby need special care and monitoring?

F Yes, organized

F No

Arrange special care if:

• More than 1 month early

• Birth weight <2500 grams

• Needs antibiotics

• Required resuscitation/HBB

Does baby need to start an anti-retroviral medicine?

F Yes, given

F No

If mother is HIV+, give baby Neverapine syrup (prophylaxis to be started within 12 hrs of birth)

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EHAQ Change Package on Maternal and Newborn Care

Newborn:

F Placed baby in skin-to-skin contact and started breast feeding within 1 hr(if mother and baby are well)

F Vitamin K given 1mg IM on anterior mid-thigh

F TTC eye ointment given in both eyes

F Weighed and recorded

F Give BCG and OPV before discharge

If <2.5kg, ensure full assessment

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Ethiopian Hospital Alliance for Quality

F Confirm that mother/companion will call for help if danger signs are present

DANGER SIGNS

Mother has:

• Bleeding

• Severe abdominal pain

• Severe headache

• Visual disturbance

• Breathing difficulty

• Fever/chills

• Difficulty emptying bladder

Baby has:

• Fast or difficulty breathing

• Fever

• Unusually cold

• Stops feeding well

• Less activity than normal

• Yellow discoloration of skin/eyes

Name of provider …………………………………………………

Date ………………………………. Signature ....……………….

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Before dischargeIs mother’s bleeding controlled?

F Yes

F No, treat and delay discharge

Does mother need to start antibiotics?

F Yes, treat and delay discharge

F No

Give if temperature >38°C and any:

• Chills

• Foul-smelling vaginal discharge

• Labor > 24 hrs at time of delivery

Does baby need to start antibiotics?

F Yes, give antibiotics, delay discharge, and give special care or refer

F No

Give if:

• Chest in-drawing, grunting

• Convulsions

• Poor movement on stimulation

• Too cold (temperature <35°C and not rising after warming) or too hot (temperature >38°C),

• Poor sucking/not sucking breasts

• Umbilical redness extending to skin or draining pus

Is baby feeding well?

F Yes

F No, establish good breast feeding practice

Teach and demonstrate techniques of breast feeding(attachment and positioning) and delay discharge

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If Mother is HIV positive, mother is on ART and Baby has Nevirapine syrup for 6 weeks

F Yes

F No, Explained to give Nevirapine Syrup up to 6 weeks

F Family planning options discussed and offered to mother

F Confirm that mother/companion will call for help after discharge if:

DANGER SIGNS

Mother has:

• Bleeding

• Severe abdominal pain

• Severe headache

• Visual disturbance

• Breathing difficulty

• Fever/chills

• Difficulty emptying bladder

Baby has:

• Fast or difficulty breathing

• Fever

• Unusually cold

• Poor sucking/not sucking

• Less activity than normal

• Yellowish discoloration of skin/eyes

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F Follow-up arranged for mother and baby

Give three postnatal visits (6-24 hours, 3 days, 7 days) and an immunization visit at 6 weeks

Name of provider …………………………………………………

Date ………………………………. Signature ....……………….

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3. essentIAl neWbORn cARe

Use this list to make sure that every baby receives essential newborn care. Include a checklist in the client chart for each delivery. Consider developing a stamp for nurses to stamp the checklist into the chart in preparation for delivery. Check off the items when the service is provided.

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Aims Key change concept

Specific change ideas

Change Champion

Provide consistent, high quality newborn care for every birth

Develop a standardized process using evidence based guidelines to improve newborn care

• Establish a neonatal corner within the labor and delivery ward

• Use the standard criteria listed in the safe childbirth checklist

• Train staff on essential neonatal care

• Ensure required national guidelines are readily available for staff

• Post neonatal resuscitation posters on a wall at a convenient place for staff to look at

• Embed Safe Childbirth Checklist into neonatal card for tracking

• Monitor the implementation of the essential neonatal care standards

• Refresh or train staff on essential newborn care practices, you can even role-play a scenario using a training mannequin

Midwife head

• Make sure the necessary equipment is available

• Monitor midwives giving neonatal care service

• Conduct a regular meeting with team to discuss on completeness of neonatal care checklist, and other quality related activities

• Develop action plan for improvement

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• Avail critical care room/ area with close monitoring of patients in the neonatology ward

• Establish well equipped critical care room/resuscitation area at NICU

• Follow the charts, NICU protocol and other standard guidelines for decision making

• Monitor patients as per national standard (reassessed by doctor &nurses 2-4 or more times a day)

• Admit infectious cases and very low birth weight babies in separate room

• Pediatrics ward head/head Nurse/NICU head Nurse

• Make sure necessary equipment and job aids are available

• Ensure all practitioners follow the standard

• Regularly meet with team to discuss monitoring & outcome of patients, and other quality related issues

• Ensure room is arranged for infectious cases or referral is facilitated through liaison office

• Implement Helping Babies Breath (HBB)

• Establish a system and implement HBB to decrease neonatal death and fresh stillbirth

• Ensure that staff are trained for HBB

• Avail required equipment for HBB

• Follow the HBB standards

• Mid wife head

• Ensure HBB is implemented

• Assess availability of functional equipment, and posters

• Regular meeting with team to discuss on implementation of HBB and, and other quality related activities

• Develop action plan for improvement

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4. mAteRnAl sAtIsFActIOn

tOOl 1. ethIOpIAn mAteRnAl sAtIsFActIOn suRvey

Every 3 months, administer this survey to a minimum of 20 consecutive maternity clients after their delivery and before they leave the facility. Use the accompanying excel tool to track your results and identify areas for improvement. The survey protocol is annexed in this document.

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የኢፌዴሪ ጤና ጥበቃ ሚኒስቴር

በጤና ተቋማት የሚስተናገዱ እናቶች እርካታ መለኪያ መጠይቅ

መግቢያ

ይህ መጠይቅ የተዘጋጀው እናቶች በጤና ተቋማት አገልግሎት በሚያገኙበት ጊዜ ያጋጠማቸውን ጥሩ ልምዶችን እናመሻሻል ያለባቸውን አሰራር በመለየት በጤና ተቋማት የወሊድ አገልግሎትን ለማሻሻል በቂ መረጃን ለማቅረብ ታስቦ ነው፡፡

ይህ መጠይቅ ጥናት በማካሄጃው ፕሮቶኮል መሰረት በየሶስት ወሩ በጤና ተቋሙ የወሊድ አገልግሎት ካገኙ እናቶች ተሰብስቦ ትርጉም በሚሰጥ መልኩ መረጃው ተጠናክሮ በሆስፒታሉ አስተዳደር በኩል ታይቶ እና ተገምግሞ ለሆስፒታሉ የመሊድ አገልግሎት ክፍል ለማሻሻያ የሚያገለግሉ ሀሳቦች ተለይተው አፈጻጸማቸውንም መከታተል ያስፈልጋል፡፡

ከዚህም በተጨማሪ በየሶስት ወሩ ከሌሎች የአፈጻጻም ጠቋሚ መለኪያዎች ጋር ለክልሉ/ለከተማ አስተዳደሩ ጤና ቢሮ እና ለጤና ጥበቃ ሚኒስቴር መላክ ይኖርበታል፡፡

በዚህ መጠይቅ የሚሰበሰቡ ማንኛዉም የእናቶች መረጃ ጤና ተቋሙ በሚስጥር እንዲያዝ እንዲሁም አላማውን በመግለፅ የእናቶችን ፍቃደኛነት አረጋግጦ የማካሄድ ሀላፊነት ይኖርበታል

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አጠቃላይ መረጃ ቀን ------------------------

1. ዕድሜ -----------------------

2. የትምህርት ሁኔታ

F ያልተማረች

F ማንበብና መፃፍ የምትችል

F የመጀመሪያ ደረጃ ትምህርት

F ሁለተኛ ደረጃ ትምህርት የተማረች

F ከሁለተኛ ደረጃ ትምህርት በላይ

3. የጋብቻ ሁኔታ

F ያገባች

F ያላገባች

F ከባላ ጋር የተለያየች

F ባለቤቷ የሞተባት

ሌላ ካለ ________________________________________________________

4. ከዚህ በፊት በጤና ተቋም የወሊድ አገልግሎት አግኝተው ያውቃሉ

F አዎ F አላውቅም

5. ስንተኛ ዕርግዝናዎ ነው? __________________________________

6. በየተኛው መንገድ ነው ልጅ የተገላገሉት

F በተፈጥሮአዊ መንገድ

F በመሳሪያ የተደገፈ በተፈጥሮአዊ

F በቀዶ ሕክምና

7. ወደ እዚህ ጤና ተቋም እንዴት መጡ

F ከዚህ በፊት በዚህ ተቋም አገልግሎት ካገኙ እናቶች በመስማት

F በራሴ ምርጫ

F ከጤና ጣቢያ ሪፈር ተደርጌ

F ከሌላ የመንግስት ሆስፒታል ሪፈር ተደርጌ

F ከግል የህክምና ተቋም ሪፈር ተደርጌ

8. ወደ እዚህ ጤና ተቋም በምን አይነት ትራንስፖርት መጡ

F በአንቡላንስ

F በግል ትራንስፖርት

F በታክሲ

F በእግር

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ተ.ቁ

ጥያቄ

ዎች

በጣም

እስማ

ማለው

እስማ

ማለሁ

መካከ

ለኛ

አልስማ

ማም

በጣም

አልስማ

ማም

የሠራተኞች አቀባበል እና አግባቦት/ኮሚኒኬሽን

1 የጤና ተቋሙ የአቀባበል ሥርዐት ከመግቢያው ጀምሮ መልካም ነበር

5 4 3 2 1

2 በወሊድ ወቅት ለነበሩኝ ጥያቄዎች ባለሞያዎቹ አዳምጠው በቂ ማብራሪያ ሰተውኛል

5 4 3 2 1

3 በምጥ እና በወሊድ ወቅት ለሚደረግልኝ ሕክምና ጥቅምና ጉዳት የጤና ባለሞያዎቹ ማብራሪያ ሰጥተውኝ ፈቅጄና ተስማምቼ ግልጋሎቱን አግኝቻለሁ

5 4 3 2 1

4 በወሊድ ጊዜ የጤና ባለሞያዎቹ በአክብሮት አስተናግደውኛል

5 4 3 2 1

5 ከወሊድ በኋላ ስለ ጡት አጠባብ፣ ክትባት፣ የወሊድ መከላከያ እና ሌሎች ምክሮችን ከጤና ባለሞያዎቹ ተነግሮኛል

5 4 3 2 1

6 በወሊድ ወቅት ጤና ባለሙያዎቹ እራሳቸውን በአግባቡ አስተዋውቀውኛል

5 4 3 2 1

የክፍሎች እና የአገልግሎት አሰጣጥ ምቹነት

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7 ከመግቢያው ጀምሮ የማዋለጃ ክፍልን ለማግኘት እና ወደ ክፍሉ ለመጓጓዝ አልተቸገርኩም

8 በማዋለጃ ክፍሉ የዕጅ፣ የገላ መታጠቢያና የመፀዳጃ አገልግሎቶች ማግኘት ችያለሁ

9 የማዋለጃ ክፍሉ አጠቃላይ የንጽህና ሁኔታ ጥሩ ነበር

10 በምጥና በወሊድ ምርመራ ወቅት አገልግሎት ሳገኝ የነበረው ከፈቀድኩት ሰው ውጪ ሳይገባና በተከለለ ቦታ ነበር

11 በምጥ እና በወሊድ ወቅት እንድንቀሳቀስና በተመቸኝ እና በፈለኩት የወሊድ አኳኋን (ተኝቼ፣ ቆሜ፣ ተቀምጬ፣ ወዘተ…) እንድሆን ተፈቅዶልኝ ነበር

12 በምጥ እና በወሊድ ወቅት የቤተሰብ አባል ከጎኔ እንዲሆን ተፈቅዶልኛል

13 በወሊድ እና ከወሊድ በኋላ ህመም በሚሰማኝ ወቅት የሕመም ማስታገሻ እርዳታ ተሰጥቶኛል

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

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አገልግሎት አሰጣጥ14 ሆስፒታል ገብቼ ካርድ

እንዳወጣ ሳልጠየቅ ቀጥታ ወደ ማዋለጃ ክፍል በመሄድ አገልግሎት አግኝቻለሁ

15 ጤና ተቋሙ ቅጥር ግቢ ለወሊድ ከገባሁ በኋላ በባለሙያ በፍጥነት ታይቻለሁ

16 ጤና ተቋም ቅጥር ግቢ ከገባሁ በኋላ አልጋ በፍጥነት አግንቻለሁ

17 በጤና ተቋሙ ቆይታዪ የታዘዘልኝን የላቦራቶሪ፣ የራጅ እና አልትራሳውንድ ምርመራዎች በተቋሙ አግኝቻለሁ

18 በጤና ተቋሙ ቆይታዪ የታዘዘልኝን መድሀኒት እና ሌሎች የህክምና መገልገያ ግበአቶች (ጓንት፣…) በተቋሙ አግኝቻለሁ

የአገልግሎት ወጪ19 በጤና ተቋሙ ቆይታዎ

ወቅት የአገልግሎት ክፍያ ተጠይቀው ነበር

አዎአልተጠየኩም መልሱ አልተጠየኩም ከሆነ ጥያቄ ቁጥር 20 እና 21 ይለፏቸዉ::

20 ክፍያው ተመጣጣኝ ነው

21 ክፍያ ከፈፀሙ ክፍያው የፈጸሙበት ምክንያት ይግለፁ

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

5 4 3 2 1

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ማጠቃለያ መጠይቅ22 በዚህ ጤና ተቋም ቤተሰቤ

ወይም ጓደኛዪ መጥተው የወሊድ አገልግሎት እንዲያገኙ እመክራሉ

በእርግጠኝነት

አደርገዋለሁ

ይመስለኛል አይመስለኝም በፍጹም

አላደርገዉም

23 በዚህ ጤና ተቋም አገልግሎት አሰጣጥ በአጠቃላይ ረክቻለሁ

24 የዚህ ጤና ተቋም አገልሎት አሰጣጥ በእርሶ እይታ ከ1-10 ደረጃ ስጡት ቢባል እና 1 በጣም ዝቅተኛ፣ 10 በጣም ከፍተኛ ቢሆን ስንት ይሰጡታል

እጅግ ዝቅተኛ እጅግ ከፍተኛ

5. use OF checklIsts FOR selF-AuDIt

The main objective of the Maternal and Neonatal self-audit is to help hospitals improve the quality of maternal and immediate newborn care service in the public hospitals of Ethiopia. Use the national Maternal Care Quality Improvement Self-Assessment tool for Hospitals to assess the performance of Maternal and Neonatal care services every 6 months. The results of the assessment shall be discussed at senior management level and findings should be used for the development of an improvement plan.

5 4 3 2 1

0 1 2 3 4 5 6 7 8 9 10

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42

Ethiopian Hospital Alliance for Quality

Annex 1: Mother’s Satisfaction Survey Protocol

Purpose of Survey:

To use mothers experience and opinion for service quality improvement of labour and delivery.

Cluster hospitals report the Indicator “Mothers Satisfaction Survey Score” which will be calculated using the average responses to all of the five sections and number ‘6’.

Hospitals should perform a detail analysis of all the five sections to know the areas where mothers dissatisfied so as to develop improvement plan.

Period of Survey:

This survey should be given every quarter to a minimum of 20 mothers who had delivery services at the hospital. The survey should be collected right before discharge. The survey should be collected in the last two weeks of the quarter. All delivered mothers in the last two weeks of the quarter should be surveyed, including those who delivered on weekends, during the night and mothers with unwanted neonatal and maternal outcomes.

Mother’s recruitment:

All delivered mothers in the last two weeks of the quarter should be surveyed.

Participation in the survey is voluntary and mother’s anonymity must be maintained. No identifying information (such as mother’s name) should be collected. Participants should be excluded from the surveys if cognitively impaired and unable to understand the survey questions.

Methodology of Survey:

A. Assign and train surveyors

The quality team conducting the survey should understand the survey well, including all survey questions and answer choices. The quality team will be responsible for data collection, entry and analysis.

B. Select mothers for survey

The quality team should select mothers from the logbook to participate in

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43

EHAQ Change Package on Maternal and Newborn Care

the survey. The number of surveys actually completed by mothers and what type of survey was administered (written or oral) should be recorded. This is to measure the survey response rate as well as track surveys.

The surveyor (assigned person from quality team) should then approach the mother to inquire if she is interested in completing a mother survey. The surveyor should explain the purpose of the survey and assure the mothers anonymity. If the mother does want to participate she must then give her consent verbally before the survey can be administered.

C. Oral or written completion of survey

The survey may be completed by the mothers themselves (written) or administered by the surveyor who will transcribe the mother’s answers (orally). An ID number should be assigned to each survey sequentially as it is conducted. The ID should be entered on the survey form and in a logbook.

Written Survey:

Surveyors will provide a blank survey to the participant. The mother should complete the survey at the time it is distributed and return it. The surveyor should record the Survey No. in logbook and identify it as a “written survey”.

Oral Survey:

If the mother requests that the survey be conducted orally, surveyors will read each question on the survey to the mother, transcribing the responses of the mother on to the survey form. The surveyor should record the Survey No. in a logbook and identify it is as “oral survey”.

D. Data analysis

At the end of the survey period the quality team should collect all completed surveys and calculate the response rate of the survey. The quality team of the facility has a responsibility to enter all data on the survey into the database and write and submit the result to hospital senior management. In addition the result of the survey should be presented and discussed with senior management team and based on the result the hospital management with the maternity case team has to plan on the gap identified to improve the quality of labor and delivery service.

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44

Ethiopian Hospital Alliance for Quality

Before Birth SAFE CHILDBIRTH CHECKLIST

1. On admission

ooConfirm assistant identified and informed to be ready to help at birth if needed

Quick check performed? ooYesooNo

• Assess for danger signs

2. Just before second stage/birth of baby (or before cesarean)

Are essential supplies at bedside for mother?ooGlovesooSoap/Savlon and clean waterooOxytocin 10 IU in syringe

Prepare to care for mother and baby during birth: • Check for 2nd baby• Give oxytocin within 1 minute• Delayed cord clamping in 1–3min• Deliver placenta by controlled cord traction• Confirm uterus is contracted

ooConfirm if birth companion encouraged to be present throughout labor and at birth

Are soap, water, alcohol hand rub, gloves available? ooYes, I will wash hands and wear gloves for each vaginal examooNo, arrange supplies

Partograph started? ooYesooNo, will start when ≥ 4 cm

Start plotting when cervix ≥ 4 cm—on alert line. • Every 30 min: plot maternal pulse,

contractions, fetal heart rate • Every 2 hours: plot temperature

• Every 4 hours: plot blood pressure• Every 4 hours: vaginal

examination

Does mother need referral?ooYes, organized with initial stabilization and treatment according to signsooNo

• Vaginal bleeding • Severe abdominal pain• High fever > 38°C• Difficulty in breathing

• History of heart disease or other major illnesses

• Severe headache or blurred vision • Convulsions

Refer to a higher level if any of the following danger signs are present (if the setup and professional is not present):

Does mother need to start antibiotics?ooYes, IV startedooNo

• Temperature > 38°C • Foul-smelling vaginal

discharge

• Rupture of membranes > 12 hours

• Labor > 24 hours • Before cesarean section

Give if:

Antiretroviral medicine? ooYes, givenooNo, confirmed HIV negativeoo If status unknown, HIV test done

Give ART if mother is HIV+If on ART, continue

Antibiotics? ooYes, IV startedooNo

Give if: • Temperature > 38°C• Foul-smelling vaginal discharge• Rupture of membranes >12 hours, • OR labor >24 hours

Magnesium sulfate? ooYes, givenooNo

Give if: • Convulsions• Diastolic blood pressure ≥110 mm Hg and 3+ proteinuria (give

antihypertensives) OR• Diastolic blood pressure ≥90 mm Hg, 2+ proteinuria, and any: severe

headache, visual disturbance, or epigastric pain or oliguria, pulmonary edema

• Diastolic blood pressure ≥90 mm Hg, 2+ proteinuria in labor

Does mother need to start:

Are essential supplies at bedside for baby? ooTwo clean, dry, warm towelsooSterile scissors to cut cordooSuction deviceooBag-and-maskooSterile cord tie/clamp

Prepare to care for baby immediately after birth:• Deliver and dry baby on maternal abdomen, wrap, keep

warm, and wipe eyes • Clamp/tie cord two fingers from abdomen and another

two fingers from the first • Check breathing—If not breathing: stimulate and clear

airway • If still not breathing or if the baby is blue: cut cord,

ventilate with bag-and-mask• Shout for help

Does mother need to start magnesium sulfate?ooYes, givenooNo

Give if: • Convulsions• Diastolic blood pressure ≥ 110 mm Hg and 3+

proteinuria, (give antihypertensives) OR • Diastolic blood pressure ≥ 90 mm Hg, 2+ proteinuria,

and any: severe headache, visual disturbance, or epigastric pain or oliguria, pulmonary edema

• Diastolic blood pressure ≥ 90 mm Hg, 2+ proteinuria in labor

Anti-retroviral medicine? ooYes, givenooNo, confirmed HIV negativeoo If status unknown, HIV test done

Give ART if mother is HIV+If on ART, continue

Name of Provider: …………………….................Date: …………………..Signature: ………….............. Name of Provider: …………………….................Date: …………………..Signature: …………..............

ooConfirm that mother/companion will call for help during labor if mother has a danger sign

Call for help if: • Bleeding• Severe abdominal pain • Severe headache or blurring of vision

• Convulsions • Urge to push • Difficulty emptying bladder

ooConfirm mothers privacy is maintained during labour and delivery

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45

EHAQ Change Package on Maternal and Newborn Care

Before Birth SAFE CHILDBIRTH CHECKLIST

1. On admission

ooConfirm assistant identified and informed to be ready to help at birth if needed

Quick check performed? ooYesooNo

• Assess for danger signs

2. Just before second stage/birth of baby (or before cesarean)

Are essential supplies at bedside for mother?ooGlovesooSoap/Savlon and clean waterooOxytocin 10 IU in syringe

Prepare to care for mother and baby during birth: • Check for 2nd baby• Give oxytocin within 1 minute• Delayed cord clamping in 1–3min• Deliver placenta by controlled cord traction• Confirm uterus is contracted

ooConfirm if birth companion encouraged to be present throughout labor and at birth

Are soap, water, alcohol hand rub, gloves available? ooYes, I will wash hands and wear gloves for each vaginal examooNo, arrange supplies

Partograph started? ooYesooNo, will start when ≥ 4 cm

Start plotting when cervix ≥ 4 cm—on alert line. • Every 30 min: plot maternal pulse,

contractions, fetal heart rate • Every 2 hours: plot temperature

• Every 4 hours: plot blood pressure• Every 4 hours: vaginal

examination

Does mother need referral?ooYes, organized with initial stabilization and treatment according to signsooNo

• Vaginal bleeding • Severe abdominal pain• High fever > 38°C• Difficulty in breathing

• History of heart disease or other major illnesses

• Severe headache or blurred vision • Convulsions

Refer to a higher level if any of the following danger signs are present (if the setup and professional is not present):

Does mother need to start antibiotics?ooYes, IV startedooNo

• Temperature > 38°C • Foul-smelling vaginal

discharge

• Rupture of membranes > 12 hours

• Labor > 24 hours • Before cesarean section

Give if:

Antiretroviral medicine? ooYes, givenooNo, confirmed HIV negativeoo If status unknown, HIV test done

Give ART if mother is HIV+If on ART, continue

Antibiotics? ooYes, IV startedooNo

Give if: • Temperature > 38°C• Foul-smelling vaginal discharge• Rupture of membranes >12 hours, • OR labor >24 hours

Magnesium sulfate? ooYes, givenooNo

Give if: • Convulsions• Diastolic blood pressure ≥110 mm Hg and 3+ proteinuria (give

antihypertensives) OR• Diastolic blood pressure ≥90 mm Hg, 2+ proteinuria, and any: severe

headache, visual disturbance, or epigastric pain or oliguria, pulmonary edema

• Diastolic blood pressure ≥90 mm Hg, 2+ proteinuria in labor

Does mother need to start:

Are essential supplies at bedside for baby? ooTwo clean, dry, warm towelsooSterile scissors to cut cordooSuction deviceooBag-and-maskooSterile cord tie/clamp

Prepare to care for baby immediately after birth:• Deliver and dry baby on maternal abdomen, wrap, keep

warm, and wipe eyes • Clamp/tie cord two fingers from abdomen and another

two fingers from the first • Check breathing—If not breathing: stimulate and clear

airway • If still not breathing or if the baby is blue: cut cord,

ventilate with bag-and-mask• Shout for help

Does mother need to start magnesium sulfate?ooYes, givenooNo

Give if: • Convulsions• Diastolic blood pressure ≥ 110 mm Hg and 3+

proteinuria, (give antihypertensives) OR • Diastolic blood pressure ≥ 90 mm Hg, 2+ proteinuria,

and any: severe headache, visual disturbance, or epigastric pain or oliguria, pulmonary edema

• Diastolic blood pressure ≥ 90 mm Hg, 2+ proteinuria in labor

Anti-retroviral medicine? ooYes, givenooNo, confirmed HIV negativeoo If status unknown, HIV test done

Give ART if mother is HIV+If on ART, continue

Name of Provider: …………………….................Date: …………………..Signature: ………….............. Name of Provider: …………………….................Date: …………………..Signature: …………..............

ooConfirm that mother/companion will call for help during labor if mother has a danger sign

Call for help if: • Bleeding• Severe abdominal pain • Severe headache or blurring of vision

• Convulsions • Urge to push • Difficulty emptying bladder

ooConfirm mothers privacy is maintained during labour and delivery

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Page 47: EHAQ Change Package on Maternal and Newborn Care 2014-2015

mAteRnAl, neWbORn AnD chIlD cARe QuAlIty ImpROvement AnD selF-Assessment tOOl FOR hOspItAls

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contentsI. Introduction to maternal neonatal and child health quality improvement audit tool 51

II. Instructions on how to use the assessment tool 51

III. General Hospital Information 52

1. Basic infrastructure Score 53

2. ANC Facility Assessment 54

3. Labor and Delivery Ward 55

4. Caesarean Delivery 58

5. Case Management of PPH and Eclampsia 60

6. Paediatric Care 60

7. Laboratory service 62

8. Guideline and Auditing 63

9. IPPS 64

Annex 1. Data abstraction sheet to assess the quality of ANC 66

Annex 2. Data abstraction sheet to assess the use of partograph, third stage management and basic new born care 67

Annex 3. Data abstraction sheet to assess the caesarean delivery records 69

Annex 4. Essential drugs that must be available in emergency drug cabinet of L& D ward 71

Annex 5. Checklist for medical equipment in labor and delivery ward and operation theatre (equipment must be functional at the time of assessment) 72

Annex 6. List of drugs and equipments that should be available in operating theater 73

Annex 7: Checklist for Guidelines and Protocols. 74

Annex 8: Checklist for laboratory services 75

Annex 9: Checklist for PPH management 76

Annex 10: Checklist for eclampsia management 77

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EHAQ Change Package on Maternal and Newborn Care

51

INTRODUCTION

I. Introduction to maternal neonatal and child health quality improvement audit tool

This tool is part of MH self-assessment tool that can be used by hospitals. It can be used either by hospitals themselves or by external evaluators.

II. Instructions on how to use the assessment tool

1. The tool assesses eight different areas with different number of standards under each theme.

2. This tool should be used together with the Annex

3. Scoring method

A. Give 1 if Yes and 0 if No for each verification criteria

B. To assess the quality of ANC, the use of partograph and completeness of medical records for caesarean delivery use the data abstraction sheet attached in the Annex

I. First select randomly 19 medical records of patients out of the last quarter

II. For ANC we use the ANC register, for Partogram we use the labor ward register and for caesarean delivery we use the operating room register to get the card numbers.

III. Then using the data abstraction sheet attached in the annex, fill each verification criteria for each card and count the number of yes.

IV. Using simple mathematics divide total number of Yes with total number of medical records seen.

V. ANC has 6 verification criteria but partograph and caesarean chart documentation have 10 criteria each

VI. Then the result is added in the audit tool.

4. The total is then calculated out of 100%.

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Ethiopian Hospital Alliance for Quality

III. General Information

Hospital Information

Date of Assessment

Hospital’s name

Region, Zone/Sub city, District/woreda

Type of the hospital (Teaching non-teaching)

Staff Info Name Phone # Email address

Director

CEO

L&D Head

Neonatal unit head

Name of Assessors

1

2

3

4

52

Page 53: EHAQ Change Package on Maternal and Newborn Care 2014-2015

EHA

Q A

UD

IT T

OO

L

Stan

dard

and

Cri

teri

a1

for

Yes

/ 0

for

no

Data

Sou

rce

Rem

ark

1. B

asic

Infr

astr

uctu

re S

core

S1.1

Ele

ctric

ity s

uppl

y is

con

tinuo

usly

av

aila

ble

24/7

with

rel

iabl

e ba

ckup

sou

rce

Obs

erva

tion

Inte

rvie

w

C1.

Che

ck a

vaila

bilit

y of

con

tinuo

us e

lect

ric

supp

ly w

ith b

acku

p ge

nera

tor

C2.

In c

ase

of p

ower

cut

che

ck g

ener

ator

is

auto

mat

ic o

r ca

n be

sta

rted

with

in 5

min

ute

Inte

rvie

w w

ith k

ey

info

rman

ts

S1.2

wat

er s

uppl

y is

con

tinuo

usly

ava

ilabl

e 24

/7 w

ith r

elia

ble

back

up s

ourc

e

C1.

Ask

and

che

ck c

ontin

uous

wat

er s

uppl

y av

aila

bilit

y w

ith a

dequ

ate

back

up s

ourc

e

S1.3

Tel

epho

ne s

ervi

ce s

houl

d be

ava

ilabl

e

C1.

Che

ck a

vaila

bilit

y of

func

tiona

l tel

epho

ne

in L

iais

on o

ffice

C2.

Tel

epho

ne s

ervi

ce fo

r in

tern

al

com

mun

icat

ion

C3.

in th

e co

mpo

und

for

publ

ic u

se

53

Page 54: EHAQ Change Package on Maternal and Newborn Care 2014-2015

S1.4

The

re s

houl

d be

a s

ugge

stio

n bo

x on

the

hosp

ital p

rem

ises

or

form

al w

ay p

atie

nts

can

com

mun

icat

e w

ith th

e ho

spita

l

C1.

che

ck a

vaila

bilit

y of

sug

gest

ion

box

or lo

g fo

r ha

ndlin

g co

mpl

iant

in th

e la

bor

war

d

C2.

Rev

iew

whe

ther

the

sugg

estio

ns w

ere

eval

uate

d an

d do

cum

ente

d

Tota

l sco

re fo

r in

fras

truc

ture

Tota

l cri

teri

a –

8

2. A

NC

Faci

lity

Asse

ssm

ent

S2.1

com

plet

enes

s of

med

ical

car

ds o

f w

omen

atte

ndin

g A

NC

clin

ic. (

6 ve

rifica

tion

crite

ria)s

ee A

nnex

1

Car

d re

view

of 1

9 ra

ndom

med

ical

re

cord

s of

wom

en

who

cam

e fo

r A

NC

vis

it in

the

last

qua

rter

Use

dat

a ab

stra

ctio

n sh

eet o

n an

nex

1, S

core

d ou

t of 6

S2.2

Hiv

pos

itive

pre

gnan

t mot

hers

and

thei

r ex

pose

d in

fant

s sh

ould

get

all

need

ed c

are

revi

ewin

g re

gist

ers

C1.

Opt

ion

B +

is p

ract

iced

in th

e fa

cilit

y

C2

Mot

her-

infa

nt fo

llow

up

at A

NC

clin

ic u

ntil

18 m

onth

s an

d be

yond

C3

DB

S is

don

e in

the

faci

lity To

tal s

core

for

ANC

Tota

l cri

teri

a- 9

54

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3. L

abor

and

Del

iver

y W

ard

S3.1

No

adm

inis

trat

ive

barr

iers

for

labo

ring

mot

hers

and

a fu

nctio

nal t

riage

obse

rvat

ion

and

inte

rvie

w

C1.

Lab

orin

g m

othe

rs g

o di

rect

ly to

labo

r w

ard

befo

re a

ny a

dmin

istr

ativ

e pr

oced

ure

C2.

Em

erge

ncy

tria

ge e

xist

s fo

r si

ck p

regn

ant

mot

hers

who

are

not

in la

bor

S3.2

All

hosp

itals

mus

t pro

vide

CEm

ON

C

serv

ice

obse

rvat

ion

and

inte

rvie

wN

o if

one

func

tions

is n

ot

avai

labl

e

C1.

All

9 si

gnal

func

tions

ava

ilabl

e

S3.3

Lab

or w

ards

mus

t hav

e em

erge

ncy

drug

ca

bine

t and

frid

ge fi

lled

with

ess

entia

l dru

gs

and

all e

ssen

tial e

quip

men

t

Obs

erva

tion

C1.

Doe

s th

e la

bor

war

d ha

s an

em

erge

ncy

drug

cab

inet

that

has

labe

led

esse

ntia

l dru

gs

C2.

The

re is

fun

ctio

nal a

nd r

egul

arly

re

frig

erat

or (

frid

ge)

in la

bor

war

d

C3.

Are

all

esse

ntia

l dru

gs a

vaila

ble

in th

e la

bor

war

d, S

ee A

NN

EX 4

Yes

if 10

0 %

C4.

Are

all

equi

pmen

t’s m

entio

ned

in A

NN

EX

5 av

aila

ble?

Yes

if 10

0%

55

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S3.4

The

are

a de

sign

ated

for

labo

r an

d de

liver

y sh

ould

be

safe

with

com

fort

able

en

viro

nmen

t and

is w

omen

frie

ndly

Obs

erva

tion,

in

terv

iew

C1.

The

roo

ms

are

wel

l ven

tilat

ed

C.2

Tem

pera

ture

of t

he r

oom

is g

ood

(nei

ther

to

o co

ld o

r to

o ho

t)

C3.

Firs

t sta

ge h

as 4

bed

s an

d Se

cond

sta

ge

has

at le

ast 2

del

iver

y co

uche

s

C4.

Ther

e ar

e sc

reen

s or

cur

tain

s to

ens

ure

priv

acy

C5.

Has

a w

orki

ng b

athr

oom

that

is a

cces

sibl

e to

labo

ring

mot

hers

that

has

doo

r, ha

nd

was

hing

bas

in w

ith s

oap

C6.

Suf

ficie

nt s

pace

for

preg

nant

wom

en

to b

e ab

le to

wal

k ar

ound

and

for

one

com

pani

on a

t the

firs

t sta

ge o

f lab

or

C7.

Has

run

ning

wat

er a

nd s

oap

for

hand

w

ash

C8.

Fam

ily m

embe

r/su

ppor

t per

son

is a

llow

ed

to r

emai

n w

ith w

oman

con

stan

tly d

urin

g la

bour

and

birt

h

C9.

Mot

her

is o

ffere

d or

al fl

uids

and

ligh

t foo

d du

ring

labo

ur

56

Page 57: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C10

. Mot

hers

are

allo

wed

to d

eliv

er in

thei

r pr

efer

red

posi

tion

S3.5

com

plet

enes

s of

med

ical

rec

ords

of

norm

al d

eliv

ery

(10

verifi

catio

n cr

iteria

) se

e an

nex

2

Car

d re

view

of 1

9 ra

ndom

med

ical

re

cord

s of

wom

en

who

del

iver

ed in

th

e fa

cilit

y in

the

last

qua

rter

Scor

ed o

ut o

f 10,

Use

dat

a ab

stra

ctio

n sh

eet (

anne

x 2)

S3.6

The

mos

t ser

ious

ly il

l wom

en c

ared

for

in a

sep

arat

e U

nit

i.e

. IC

U o

r se

ctio

n (H

DU

ne

ar th

e nu

rsin

g st

atio

n

Obs

erva

tion

and

inte

rvie

w

C1.

Ava

ilabi

lity

of IC

U o

rAva

ilabi

lity

of h

igh

depe

nden

cy u

nit n

ear

nurs

ing

stat

ion(

dist

rict

hosp

ital)

S3.7

Ess

entia

l neo

nata

l car

e sh

ould

be

avai

labl

eO

bser

vatio

n an

d in

terv

iew

C1.

The

re is

a n

ewbo

rn c

orne

r w

ith r

adia

nt

war

mer

Obs

erva

tion

and

inte

rvie

w

C2.

The

re is

a n

ew b

orn

size

d re

susc

itatio

n ba

g (w

ith v

olum

e of

250

ml/l

ess)

with

no-

0

and

1 m

ask

is a

vaila

ble

Obs

erva

tion

and

inte

rvie

w

C3.

suct

ion

mac

hine

/bul

b av

aila

ble

Obs

erva

tion

and

inte

rvie

w

57

Page 58: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C4.

The

hea

lth w

orke

r tr

aine

d on

new

bor

n re

susc

itatio

n(H

BB

) an

d is

ava

ilabl

e fo

r re

susc

itatio

n (T

here

is a

pla

n to

cal

l a s

enio

r he

alth

pro

fess

iona

l for

res

usci

tatio

ns if

re

quire

d)

Obs

erva

tion

and

inte

rvie

w

C5.

The

re is

a N

ICU

ser

vice

whe

re n

ewbo

rn is

re

ferr

ed if

adv

ance

d ne

onat

al r

esus

cita

tion

is

need

ed

Obs

erva

tion

and

inte

rvie

w

Tota

l sco

re fo

r em

erge

ncy

obst

etri

c ca

reTo

tal c

rite

ria-

-33

4. C

aesa

rean

Del

iver

y

S4.1

A fu

lly fu

nctio

nal o

pera

tion

thea

ter

dedi

cate

d fo

r ce

sare

an d

eliv

ery

shou

ld b

e av

aila

ble

adja

cent

to la

bor

war

d

Obs

erva

tion

Inte

rvie

w

C1.

All

esse

ntia

l dru

gs a

re a

vaila

ble

and

esse

ntia

l equ

ipm

ent a

re r

eadi

ly a

vaila

ble

and

are

func

tiona

l in

Ope

ratin

g th

eate

r, Se

e A

nnex

6

Yes

if 10

0 %

ava

ilabi

lity

C2.

sep

arat

e or

ded

icat

ed o

pera

ting

room

ta

ble

is a

vaila

ble

for

caes

area

n se

ctio

n th

at is

cl

ose

to la

bor

war

d

S4.2

Cae

sare

an d

eliv

ery

shou

ld b

e do

ne 2

4/7

C1.

App

ropr

iate

cae

sare

an s

ectio

n (C

S) te

ams

are

alw

ays

avai

labl

e fo

r em

erge

ncy

CS.

58

Page 59: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C2.

The

atre

is a

lway

s re

ady

for

emer

genc

y C

S (A

nest

hesi

a dr

ugs,

sur

gery

kit,

ele

ctric

ity,

wat

er, h

ealth

pro

fess

iona

ls...

are

alw

ays

avai

labl

e)

S4.3

. Pro

per

docu

men

tatio

n of

cae

saria

n

deliv

ery

by th

e su

rgeo

n,

C1.

com

plet

enes

s of

med

ical

rec

ords

of

wom

en w

ho d

eliv

ered

by

caes

area

n se

ctio

n(11

ver

ifica

tion

crite

ria)

see

anne

x 3

Car

d re

view

of 1

9 ra

ndom

med

ical

re

cord

s of

wom

en

who

del

iver

ed b

y ca

esar

ean

sect

ion

in th

e la

st q

uart

er

Scor

ed o

ut 1

1, U

se d

ata

abst

ract

ion

shee

t in

the

Ann

ex

3

S4.4

spi

nal a

nest

hesi

a is

pre

ferr

ed if

ther

e ar

e no

con

tra

indi

catio

ns

C1.

Spi

nal a

nest

hesi

a is

giv

en w

hene

ver

poss

ible

Usi

ng th

e op

erat

ing

thea

ter

regi

ster

, find

the

prop

ortio

n of

ca

esar

ean

deliv

ery

with

spi

nal

anes

thes

ia in

the

last

qua

rter

Yes

if th

e sp

inal

rat

e is

mor

e th

an 5

0% fo

r th

e la

st q

uart

er,

use

the

oper

atin

g th

eate

r re

gist

er to

get

the

data

Tota

l sco

re fo

r ca

esar

ean

deliv

ery

Tota

l cri

teri

a -1

6

59

Page 60: EHAQ Change Package on Maternal and Newborn Care 2014-2015

5. C

ase

Man

agem

ent o

f PPH

and

Ecl

amps

ia

PP

H (

see

crite

ria a

nnex

-9)

Use

dat

a ab

stra

ctio

n sh

eet o

n an

nex

-9, S

core

d ou

t of 5

Ecla

mps

ia (

see

crite

ria a

nnex

-10

)U

se d

ata

abst

ract

ion

shee

t on

anne

x -1

0, S

core

d ou

t of 5

Tota

l sco

re fo

r Ca

se M

anag

emen

tTo

tal c

rite

ria

-10

6. P

edia

tric

Car

e

S6.1

Sep

arat

e pe

diat

rics

Emer

genc

y O

PD

w

ith a

ctiv

e ET

AT s

ervi

ceO

bser

vatio

n

C1.

Pro

per

tria

ge e

xist

s fo

r pe

diat

ric c

ases

C2.

Equ

ippe

d pe

diat

rics

EOP

D (

O2,

Su

ctio

n,di

ffere

nt s

ize

Am

buba

gs, n

ebul

izer

&

puls

e ox

y m

eter

)

C3.

ETA

T tr

aine

d st

affs

are

ava

ilabl

e in

the

emer

genc

y ar

ea

S6.2

Pat

ient

s sh

ould

be

mon

itore

d in

the

war

d

C1.

Nut

ritio

nal s

tatu

s (A

nthr

opom

etry

) is

as

sess

ed in

all

adm

itted

< 5

chi

ldre

n---

--(a

t le

ast s

ee 5

cha

rts)

60

Page 61: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C2.

Key

ris

k(vi

tal)s

igns

are

mon

itore

d an

d re

cord

ed b

y a

nurs

e tw

ice

a da

y fo

r al

l pa

tient

s an

d at

leas

t fou

r tim

es a

day

for

criti

cally

ill p

atie

nts;

C3.

Serio

usly

ill p

atie

nts

are

reas

sess

ed b

y a

doct

or u

pon

adm

issi

on a

nd r

evie

wed

at l

east

tw

ice

daily

unt

il im

prov

ed a

nd a

t lea

st o

nce

per

day

for

othe

r pa

tient

s

S6.

3 Th

ere

has

to b

e a

sect

ion

for

mos

t se

rious

ly il

l chi

ldre

n

C1.

Wel

l Equ

ippe

d ro

om w

ith r

esus

cita

tion

coac

h ne

ar th

e nu

rses

’ sta

tion

C2.

Isol

atio

n ro

om fo

r in

fect

ious

cas

es (

10%

of

the

tota

l bed

s)

S6.4

Neo

nata

l war

d/N

ICU

C1.

Sic

k N

ewbo

rns

adm

itted

sep

arat

ely

(sec

tion

for

mos

t ser

ious

ly il

l inf

ants

for

refe

rral

hos

pita

ls n

ear

nurs

e st

atio

n fo

r di

rect

ob

serv

atio

n)

C2.

New

born

s w

ith s

uspe

cted

sep

sis

will

be

trea

ted

with

par

ente

ral a

ntib

iotic

s

C3.

Mat

erna

l wai

ting

room

for

adm

itted

ne

onat

e

61

Page 62: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C4.

KM

C r

oom

with

war

mer

ava

ilabl

e an

d B

abie

s ar

e m

onito

red

e.g.

tem

pera

ture

, fe

edin

g, w

eigh

t

C5.

Hea

lth w

orke

r tr

aine

d on

man

agem

ent o

f co

mm

on n

eona

tal p

robl

ems

C6.

The

re is

a r

esus

cita

tion

trol

ley

with

ba

sic

new

born

res

usci

tatio

n eq

uipm

ent l

ike

(res

usci

tatio

n ba

g an

d m

ask

suct

ion

bulb

or

mac

hine

res

usci

tatio

n ac

tion

plan

)

Tota

l sco

re fo

r pe

diat

ric

care

Tota

l cri

teri

a 12

7. L

abor

ator

y Se

rvic

e

S7.1

Ava

ilabi

lity

of a

ll te

sts

as p

er th

e fa

cilit

y st

anda

rd 2

4/7,

with

goo

d tu

rnar

ound

tim

e

C1.

All

the

lab

test

s lis

ted

on th

e te

st m

enu

shou

ld b

e av

aila

ble,

see

the

list i

n th

e A

nnex

8 C

2.Se

rvic

es s

houl

d be

ava

ilabl

e 24

/7

C3.

Tur

naro

und

time

for

Hgb

, Blo

od g

roup

sh

ould

be

less

than

15

mts

S7.2

Blo

od s

afet

y &

sto

rage

C1.

Blo

od s

houl

d be

ava

ilabl

e fr

om b

lood

ba

nk a

nd s

tore

d pr

oper

ly (

in a

frid

ge w

ith

tem

pera

ture

rec

ord)

62

Page 63: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C2.

Blo

od s

houl

d be

pro

vide

d w

ithou

t re

plac

emen

t

Tota

l sco

re fo

r La

bora

tory

Tota

l cri

teri

a -5

8. G

uide

line

and

Audi

ting

S8.1

All

the

nece

ssar

y gu

idel

ines

and

pr

otoc

ols

shou

ld b

e av

aila

ble

C1.

All

rele

vant

gui

de li

nes

liste

d in

AN

NEX

7

are

avai

labl

e in

L a

nd D

roo

mYe

s or

1 if

all

avai

labl

e an

d lis

t th

e un

avai

labl

e on

es in

the

rem

ark

sect

ion

C2.

All

rele

vant

gui

de li

nes

liste

d in

AN

NEX

7

are

avai

labl

e in

AN

C r

oom

Yes

or 1

if a

ll av

aila

ble

C3.

All

rele

vant

gui

de li

nes

liste

d in

AN

NEX

7

are

avai

labl

e in

ped

iatr

ics

war

dYe

s or

1 if

all

avai

labl

e

S8.2

Reg

ular

aud

its a

re c

ondu

cted

and

re

com

men

datio

ns fr

om a

udits

are

use

d fo

r qu

ality

impr

ovem

ent

Inte

rvie

w

Obs

erva

tion

C1.

A M

NC

H Q

ualit

y Im

prov

emen

t (Q

I)

subc

omm

ittee

is

esta

blis

hed

from

diff

eren

t ca

se te

ams

and

a fo

cal p

erso

n is

ass

igne

d to

co

ordi

nate

the

QI t

eam

C2.

the

subc

omm

ittee

hav

e a

regu

lar

docu

men

ted

mee

ting

at le

ast e

very

two

wee

ks

63

Page 64: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C3.

The

faci

lity

shou

ld c

ondu

ct a

reg

ular

m

onth

ly n

eona

tal a

nd m

ater

nal d

eath

aud

its

and

prov

ide

reco

mm

enda

tions

C4.

Rec

omm

enda

tions

from

aud

its a

re

disc

usse

d, d

ocum

ente

d an

d im

plem

ente

d

Tota

l sco

re fo

r Gu

idel

ine

and

audi

ting

Tota

l cri

teri

a- 7

9. IP

PS

S9.1

Per

sona

l pro

tect

ive

equi

pmen

t an

d

IPP

S co

nsum

able

s av

aila

ble

C1.

Gog

gle,

boo

ts, a

pron

, glo

ves,

gow

n…

C2.

Alc

ohol

, Chl

orin

e, D

eter

gent

s, G

love

s, a

nd

Syrin

ges

S9.2

Cle

anlin

ess

of th

e w

ards

C1.

Nov

isib

le w

aste

s, s

plas

hed

bloo

d, tr

ash

S9.3

Hea

lth w

orke

rs s

egre

gate

w

aste

s in

to

infe

ctio

us, n

onin

fect

ious

and

sha

rps

C1.

ade

quat

e co

llect

ing

bins

of y

ello

w a

nd

blac

k co

lor

code

d an

d Sa

fety

box

at t

he p

oint

of

sou

rce

S9.4

Bed

s ar

e sa

fe a

nd c

lean

64

Page 65: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C1.

Bed

s an

d co

uche

s a

re w

ell m

aint

aine

d an

d ha

ve r

ubbe

r sh

eet c

over

at d

eliv

ery

and

post

nata

l war

ds

S9.5

Sta

ffs k

now

how

to p

repa

re d

isin

fect

ant

solu

tions

acc

ordi

ng to

sta

ndar

ds

C1.

Sta

ffs w

ho a

re a

vaila

ble

durin

g th

e as

sess

men

t kno

w h

ow to

mak

e 0.

5%

Chl

orin

e so

lutio

n,

S9.6

Han

d w

ashi

ng a

nd to

ilet f

acili

ties

C1.

Tap

wat

er a

vaila

ble

in a

ll vi

site

d ro

oms

C2.

Fun

ctio

nal s

inks

with

det

erge

nts

C3.

Fun

ctio

nal a

nd c

lean

toile

t at d

eliv

ery,

po

stna

tal ,

chi

ldre

n an

d ne

onat

olog

y w

ard

S9.7

The

ste

riliz

atio

n pr

oces

s p

erfo

rmed

at

mat

erni

ty w

ard

C1.

Ava

ilabi

lity

of f

unct

iona

l Aut

ocla

ve /

Dry

ov

en

Tota

l sco

re fo

r IP

PSTo

tal c

rite

ria-

10

Gran

d to

tal s

core

out

of 1

10

Tota

l EH

AQ A

udit

Scor

e Pe

rcen

tage

= G

rand

tota

l sco

re X

100

1

10

65

Page 66: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ann

ex 1

. Dat

a ab

stra

ctio

n sh

eet t

o as

sess

the

qual

ity o

f AN

C

Verifi

catio

n C

riter

ia fo

r A

NC

sta

ndar

ds

C1.

All

prob

lem

s id

entifi

ed i

n cl

assi

fyin

g fo

rm A

ND

sen

ior

heal

th p

rofe

ssio

nal c

onsu

lted

whe

n ne

cess

ary

C2.

Pre

gnan

t wom

en c

omin

g fo

r A

NC

follo

w u

p ha

ve B

P m

easu

red

at e

ach

visi

t

C3.

Pre

gnan

t wom

en h

ave

all e

ssen

tial l

ab te

sts

( VD

RL,

blo

od g

roup

typi

ng, u

rine

anal

ysis

, HIV

and

hem

oglo

bin)

C4.

Pre

gnan

t wom

en h

ave

thei

r pa

rtne

rs c

ouns

eled

and

test

ed fo

r H

IV

C5.

Iron

fola

te s

uppl

emen

tatio

n

C6.

Pre

gnan

t wom

en a

re c

ouns

elle

d ab

out d

ange

r sig

ns in

pre

gnan

cy a

nd b

irth

Pre

pare

dnes

s an

d co

mpl

icat

ion

read

ines

s is

adv

ised

/pla

n de

velo

ped

#1

23

45

67

89

1011

1213

1415

1617

1819

Tota

l Yes

C.1

(y/

n)

C.2

(y/

n)

C.3

(y/

n)

C.4

(y/

n)

C.5

(y/

n)

C.6

(y/

n)

AN

C Qu

ality

Sco

re=

Tota

l num

ber

of y

es

Tota

l num

ber

of m

edic

al r

ecor

ds e

valu

ated

66

Page 67: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ann

ex 2

. Dat

a ab

stra

ctio

n sh

eet t

o as

sess

the

use

of p

arto

grap

h, th

ird s

tage

man

agem

ent a

nd b

asic

new

bor

n ca

re

Verifi

catio

n C

riter

ia

C1.

Iden

tifica

tion

and

prev

ious

obs

tetr

ic h

isto

ry a

re p

rope

rly fi

lled

C2.

Dat

e an

d tim

e of

adm

issi

on w

ith a

dmis

sion

find

ing

prop

erly

fille

d.

C3.

Hgb

, blo

od g

roup

and

Rh

and

HIV

test

is d

one

C4.

FH

B is

mon

itore

d at

leas

t eve

ry 3

0 m

inut

es a

nd d

ocum

ente

d

C5.

Cer

vica

l dila

tion

asse

ssed

eve

ry 4

hrs

and

docu

men

ted

C6.

Mat

erna

l Blo

od P

ress

ure

mea

sure

d at

leas

t eve

ry 2

-4 h

ours

and

pul

se r

ate

ever

y ha

lf ho

ur

C7.

Del

iver

y su

mm

ary

is p

rope

rly d

ocum

ente

d

C8.

Saf

e ch

ild b

irth

chec

k lis

t use

d

C9.

Oxy

toci

n 10

IU IM

giv

en ju

st a

fter

deliv

ery

of th

e ba

by(A

MST

L)

C10

. Neo

nate

is g

iven

vita

min

K 1

mg,

TTC

eye

oin

tmen

t and

vac

cina

ted

with

BC

G a

nd O

PV

0.

#1

23

45

67

89

1011

1213

1415

1617

1819

Tota

l yes

C.1

(y/

n)

C.2

(y/

n)

C.3

(y/

n)

C.4

(y/

n)

C.5

(y/

n)

C.6

(y/

n)

67

Page 68: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C.7

(y/

n

C.8

(y/

n

C.9

(y/

n

C.1

0 (y

/n

Part

ogra

ph,3

rd s

tage

man

agrm

rnt &

New

born

Car

e Sc

ore=

Tot

al n

umbe

r of

yes

To

tal n

umbe

r of

med

ical

rec

ords

eva

luat

ed

68

Page 69: EHAQ Change Package on Maternal and Newborn Care 2014-2015

AN

NEX

3. D

ata

abst

ract

ion

shee

t to

asse

ss th

e ca

esar

ean

deliv

ery

reco

rds

Verifi

catio

n C

riter

ia

C1.

Indi

catio

n is

pro

perly

doc

umen

ted

C2

Dat

e an

d tim

e of

dec

isio

n an

d tim

e of

sur

gery

is d

ocum

ente

d

C3.

Info

rmed

con

sent

is o

btai

ned

C4.

Hgb

/Hct

and

blo

od g

roup

and

RH

det

erm

ined

C5.

Pro

phyl

actic

ant

ibio

tics

give

n

C6.

Pos

t-op

erat

ive

vita

l sig

ns a

re c

heck

ed a

t lea

st e

very

30

min

for

the

first

2 h

rs

C7.

Adm

issi

on a

nd P

rogr

ess

note

are

doc

umen

ted

and

atta

ched

C8.

Ord

er s

heet

and

med

icat

ion

adm

inis

trat

ion

shee

t are

com

plet

ed a

nd r

evis

ed a

ccor

ding

ly a

nd a

ttach

ed

C9.

Nur

sing

car

e pl

an d

ocum

ente

d

C10

. Dis

char

ge s

umm

ary

docu

men

ted

C11

. Saf

e su

rger

y ch

eck

list i

s us

ed a

nd a

ttach

ed fo

r ea

ch c

ase.

#1

23

45

67

89

1011

1213

1415

1617

1819

Tota

l yes

C.1

(y/

n)

C.2

(y/

n)

C.3

(y/

n)

C.4

(y/

n)

C.5

(y/

n)

C.6

(y/

n)

69

Page 70: EHAQ Change Package on Maternal and Newborn Care 2014-2015

C.7

(y/

n)

C.8

(y/

n)

C.9

(y/

n)

C.1

0 (y

/n)

C.1

1 (y

/n)

Caes

aean

Del

iver

y Sc

ore=

T

otal

num

ber

of y

es

To

tal n

umbe

r of

med

ical

rec

ords

eva

luat

ed

70

Page 71: EHAQ Change Package on Maternal and Newborn Care 2014-2015

71

EHAQ Change Package on Maternal and Newborn Care

ANNEX 4. Essential drugs that must be available in emergency drug cabinet of L& D ward

# In the emergency drug cabinet on the L&D ward or refrigrator

Yes or No

1. Uterotonic medication (Oxytocin, Misoprostol,Misoptrostol Po and/ or Ergometrine)

2. Magnesium sulphate

3. Diazepam

4. Antihypertensive medication (Nifedipine and Hydralazine)

5. 40% glucose

6. IV Cannula

7. Lidocaine

8. Syringe & needle

9. IV fluids (crystalloids)

10. Tetracycline eye ointment

11. Sterile gloves

12. Atropine

13. Vitamin K

14. Adrenaline

15. Ampicillin IV

16. Cagluconate

17. TDF/3TC/EFV (ARV drugs)

18. Nevirapine syrup

19. Aminophylline

20. Hydrocortisone

Page 72: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ethiopian Hospital Alliance for Quality

72

Annex 5. Checklist for medical equipment in labor and delivery ward and operation theatre (equipment must be functional at the time of assessment)

# Item Yes/No

1. Functional Sphygmomanometer (BP apparatus)

2. Stethoscope

3. Suction machine portable

4. Pinnardstethetescope(Fetoscope)/doppler

5. Ultra Sound

6. Thermometer

7. Filled oxygen tank with flow meter

8. Nasal prongs for oxygen administration

9. Catheter for oxygen administration

10. 5 delivery sets, at least two sterile

11. Sterile suture kit

12. Forceps

13. Vacuum extractor

14. Urinary Catheter

15. HIV test kits (KHB, Stat pack)

16. Stand lamp

17. Speculum for vaginal examination

18. Craniotomy set

19. Sterilizer (Steam or dry)

20. Ambu-bag with sterile mask

21. Bed with accessories

22. IV stand

23. Mask for oxygen administration

24. Cord cutting/clumping set

25. Radiant Warmer

26. Towels for drying and wrapping new-born babies

27. weighing scale for baby

Page 73: EHAQ Change Package on Maternal and Newborn Care 2014-2015

EHAQ Change Package on Maternal and Newborn Care

73

28. Tape to measure baby length and Head circumfrance

29. Functioning clock

30. Two Episiotomy set

31. Suction bulb for NB resuscitation

32. Long sleeve glove for removal of retained placenta

Annex 6. List of drugs and equipment that should be available in operating theatre

# In operation theatre Yes or No

1. Ketamine injection

2. Oxygen inhalation

3. Thiopental IV

4. Halotane

5. Muscle relaxant (Suxamitanum and Vecronium)

6. Lidocaine injection and or Bupivacaine

7. Lidocaine + epinephrine injection

8. Ephedrine injection

9. Dexamethasone IM

10. Diazepam /IV/

11. Suction

12. Oxygen

13. Ambu bag (Adult)

14. Ambu bag (Neonatal)

15. Spinal Needle

16. 3 Caesarean section sets at least one ready

17. 2 Laparotomy sets with at least one ready

Page 74: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ethiopian Hospital Alliance for Quality

74

Annex 7: Checklist for guidelines and protocols

# Guideline/protocol Yes or No

Maternity/L&D

1. Management protocol on selected obstetrics topics, FMOH 2010

2. Mg SO4 administration protocol

3. PMTCT Option B+ desk top reference/pocket guide/job aid, DNA PCR/DBS job aid and HIV testing algorithm

4. Technical and Procedural Guidelines for Safe Abortion Services in Ethiopia, second edition 2014

5. Infection prevention guideline

6. Hand washing poster

7. Newborn corner guideline

8. Newborn resuscitation flow chart/Helping Babies Breathe Poster

9. Active management of third stage of labor poster

Neonatal Unit or pediatrics

1. National newborn case management protocol

2. Newborn corner guideline

3. Newborn resuscitation flow chart

4. Pediatric hospital care pocket book on common child hood illness and malnutrition protocol

5. Triaging wall chart , job aids are available

ANC

1. Focused ANC poster

2. PMTCT job aids

Page 75: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ann

ex 8

: C

heck

list f

or la

bora

tory

ser

vice

s

Lab

test

Avai

labl

eN

ot A

vaila

ble

Tim

e to

get

re

sults

-TA

TCo

mm

ents

Blo

od g

luco

se

Hae

mog

lobi

n

Hae

mat

ocrit

(P

CV)

Blo

od g

roup

ing

and

cros

s m

atch

Bili

rubi

n

Rhe

sus

antib

odie

s

Urin

e di

pstic

k

Urin

e m

icro

scop

y

Full

bloo

d co

unt

Live

r fu

nctio

n te

sts

Ren

al fu

nctio

n te

sts

IV te

st

CD

4 co

unt o

r H

IV p

lasm

a vi

ral l

oads

Seru

m p

rote

in a

nd a

lbum

in

Rap

id te

st fo

r sy

phili

s

Mic

rosc

opy

or r

apid

dia

gnos

tic t

est

(RD

T) fo

r m

alar

ia p

aras

ites

CSF

mic

rosc

opy

HB

sAg

75

Page 76: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ann

ex 9

: C

heck

list f

or P

PH

man

agem

ent

Aud

it 5

char

ts in

the

Del

iver

y R

oom

/Pos

t nat

al c

linic

to a

sses

s w

heth

er a

ppro

pria

te m

easu

re w

ere

inst

itute

d fo

r P

PH

man

agem

ent

S.no

Audi

t Cri

teri

a(st

anda

rd)f

or P

PHCa

se-1

Ca

se-2

Case

-3

Case

-4

Case

-5To

tal y

es

1E

xper

ien

ced

Med

ical

Sta

ff s

hou

ld b

e in

volv

ed i

n t

he

man

agem

ent o

f life

-thr

eate

ning

obs

tetr

ic h

emor

rhag

e w

ithin

10

min

utes

of d

iagn

osis

2In

trav

enou

s ac

cess

sho

uld

be a

chie

ved

3Pa

tient

s ha

emat

ocrit

or h

emog

lobi

n le

vel s

houl

d be

est

ablis

hed

4Ty

ping

and

cro

ss m

atch

ing

of b

lood

sho

uld

be p

erfo

rmed

.

5C

oagu

latio

n te

sts

shou

ld b

e pe

rfor

med

if in

dica

ted

– cl

ottin

g tim

e, p

late

let c

ount

6C

ryst

allo

id a

nd

/or

collo

ids

shou

ld b

e in

fuse

d u

ntil

cro

ss

mat

ched

blo

od is

ava

ilabl

e.

7C

linic

al m

onito

ring

to d

etec

t ea

rly d

eter

iora

tion

shou

ld b

e do

ne a

t le

ast

ever

y qu

arte

r of

anh

our

for

2 ho

urs:

pul

se,

bloo

d pr

essu

re.

8U

rinar

y ou

tput

sho

uld

be m

easu

red

hour

ly

9O

xyto

cics

sho

uld

be u

sed

in t

he t

reat

men

t of

pos

tpar

tum

he

mor

rhag

e

10G

enita

l tr

act

expl

orat

ion

sho

uld

be

per

form

ed i

n c

ases

of

con

tinui

ng p

ostp

artu

m h

emor

rhag

e.

PPH

Cri

teri

a Sc

ore=(

Tota

l num

ber

of y

es

) X

0.5

Tota

l num

ber

of m

edic

al r

ecor

ds e

valu

ated

76

Page 77: EHAQ Change Package on Maternal and Newborn Care 2014-2015

Ann

ex 1

0: C

heck

list f

or e

clam

psia

man

agem

ent

Aud

it 5

char

ts in

the

Del

iver

y R

oom

/Pos

t nat

al c

linic

to a

sses

s w

heth

er a

ppro

pria

te m

easu

re w

ere

inst

itute

d fo

r Ecl

amps

ia

man

agem

ent

S.no

Audi

t Cri

teri

a(st

anda

rd)f

or P

PHCa

se-1

Ca

se-2

Case

-3

Case

-4

Case

-5To

tal y

es

1D

etai

led

hist

ory

and

docu

men

tatio

n sh

ould

be

mad

e as

soo

n as

the

patie

nt is

adm

itted

2M

anag

emen

t pla

n sh

ould

be

mad

e by

sen

ior p

erso

nnel

with

in

two

hour

s of

adm

issi

on (I

ESO

, sen

ior r

esid

ent o

r obs

tetr

icia

n).

3A

ll ec

lam

ptic

pat

ient

s sh

ould

rec

eive

MgS

O4

as t

reat

men

t an

d pr

ophy

laxi

s fo

r fu

rthe

r se

izur

es.

4Tr

eatm

ent o

f sev

ere

hype

rten

sion

(D

BP

>11

0mm

Hg)

with

IV

med

icat

ion

to a

ll pa

tient

s w

ith h

yper

tens

ion

5A

ll pa

tient

s sh

ould

hav

e bl

ood

pres

sure

mea

sure

men

t at

le

ast

ever

y ha

lf an

hou

r

6U

rinal

ysis

for

pro

tein

uria

sho

uld

be d

one

with

in 2

hou

rs o

f ad

mis

sion

7Fl

uid

bala

nce

char

t sh

ould

be

mai

ntai

ned

for

48 h

ours

, in

or

der

to m

onito

r ur

ine

outp

ut a

nd th

at n

o pa

tient

sho

uld

be

put a

t ris

k of

flui

d im

bala

nce

and

pulm

onar

y oe

dem

a

8D

eep

tend

on r

eflex

es s

houl

d be

mon

itore

d in

all

patie

nts

trea

ted

with

mag

nesi

um s

ulph

ate

ever

y 4h

rs

9R

espi

ratio

n ra

te s

houl

d be

mon

itore

d ev

ery

half

hrsf

or 2

4 ho

urs

in a

ll pa

tient

s tr

eate

d w

ith m

agne

sium

sul

phat

e

77

Page 78: EHAQ Change Package on Maternal and Newborn Care 2014-2015

10C

ortic

oste

roid

s fo

r lu

ng m

atur

atio

n sh

ould

be

give

n to

all

pret

erm

cas

es

11O

pera

tive

deliv

ery

(Cae

sare

an s

ectio

n) s

houl

d be

per

form

ed

if d

eici

de

12D

eliv

ery

shou

ld b

e w

ithin

24

hour

s

13Fu

ll bl

ood

coun

t sho

uld

be d

one

at le

ast o

nce

to a

ll ad

mitt

ed

patie

nt

14R

enal

fun

ctio

n te

st (

urea

and

ser

um c

reat

inin

e) s

houl

d be

do

ne a

t lea

st o

nce

to a

ll ad

mitt

ed p

atie

nt

15Li

ver

func

tion

test

(liv

er e

nzym

es)

shou

ld b

e do

ne a

t le

ast

once

to a

ll ad

mitt

ed p

atie

nt

Ecla

mps

ia C

rite

ria

Scor

e=(

To

tal n

umbe

r of

yes

) X

0.3

To

tal n

umbe

r of

med

ical

rec

ords

eva

luat

ed

78

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Page 80: EHAQ Change Package on Maternal and Newborn Care 2014-2015