EGov services as a way to sustain ICT Infrastructure in poor areas
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eGov services as a way to sustain ICT Infrastructure in poor areas
Prof Alfredo Terzoli
Rhodes and Fort Hare Universities
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How can we make possible real & empowering ICT deployment
in marginalized / disadvantaged areas?
The big puzzle
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Why is it not working?
• the cost of ICT infrastructure is too high to be supported only by the resources in marginalized areas
• the applications that are relevant in this context are just a handful and rarely move beyond the proof of concept
• the expertise of standard ICT solution providers is at best inadequate
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What is needed?
• something that reverses the classic telco equation: the resources to support the local infrastructure have to come from the outside, rather then from the inside
• a way to maximize the utilization of any ICT infrastructure
• real, well organized software production centres, with good current software engineering practices, as well as specialized ICT solutions providers
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a point of presence is used for training
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Digression…
Google core business model: monetizing the access to
consumers
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Who would / does pay
to access poor people?
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The eGov business model
municipality Software Factory DAN
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in a nutshell…
• The ICT infrastructure hosts an ‘application server’, holding many applications (services) that make sense in the target community
• Each application has a ‘revenue stream’ attached in the form of a pre-agreed contract with an organization that has the need to access the target community
• The revenue stream for each application is generally small, but together the applications will generate a substantial stream
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to be more practical..
• An application in TeleWeaver can be used to report births to Home Affairs
• Home Affairs agrees that they will pay a fixed amount per transaction (reporting a single birth) or maybe a monthly fee, independent from the number of transactions
• As soon as a copy of TeleWeaver is licensed and deployed, the contract is activated and Home Affairs pays the holder of the TeleWeaver license (for example, a municipality)
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the dance steps…
• Step 1: an entity (example: a municipality) picks up the upfront costs and RHS licences TeleWeaver
• Step 2: the entity activates the pre-agreed contracts with organizations that need to access the community where TeleWeaver is deployed (for example, a gov department, a bank, an NGO)
• Step 3: the entity starts receiving a revenue from the installation
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game changer!
the ICT infrastructure moves
from a cost centre to an income centre,
through the simple effort of sending off the pre-signed contracts that come with the software
licence
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advantages
• Defragmenting the efforts to bring significant ICT in poor areas. At the moment there are efforts /
plans by the Department of Communications, Department of Basic Education, Department of Rural Development, Department of Health, Department of Home Affairs.
• Exploit the efficiency of multipurpose use of the infrastructure
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advantages
• Distributing costs proportionally to use: if a gov department ‘consumes’ more, it pays more
• Few new resources needed by the departments: the services need to be provide no matter what, often in more expensive ways.
• Initial investment capital reduced through the distributed model of DAN ownership
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local revenue streams anyone?
• Yes, TeleWeaver will activate local streams too, through obvious applications such as e-commerce, resale of prepaid coupons, support for b&bs etc
• Although this streams will be, for a period of time, a small source of revenue, it is an additional source nevertheless. More importantly, it will stimulate local economic activity!
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UFH
RU
Telkom CoEs
Siyakhula Living Lab
Siyakhula Living Lab Management Unit
Reed House Systems (software house)
1997
1997
2005
2009
2010
The ICTD eco-system for innovation
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Siyakhula Living Lab
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