EGI_SBOP_EWA_Part2 (1)

Expert Guided Implementation Session EarlyWatch Alert (EWA) for

BusinessObjects Enterprise (BOE)

Part II

EWA Integration for BOE

EWA Content for BOE

Architecture BusinessObjects Enterprise XI (BOE)

EarlyWatch Alert (EWA) General Overview

Root Cause Analysis in Solution Manager Diagnostics

Outlook & Documentation

Landscape Overview

SAP 2008 / Page 3

Instance name is

not the same as

defined in CMC.

Technical IDSystem ID is not

known in BOE.

Link to SAP

support

infrastructure

Only selected

BOE server types

are analyzed

Software Configuration

SAP 2008 / Page 4

In some places the

technical version for

BOE is used

Hardware Capacity

SAP 2008 / Page 5

Paging should not

occur for the physical

host

CPU/Memory

utilization is

collected for

physical host

Summary for the BusinessObjects Server

Checks

SAP 2008 / Page 6

Only servers with yellow

rating show up in the

service report

Key Performance Indicators

SAP 2008 / Page 7

For Solution

Manager, more

KPIs available

compared to RSC

Defined users (named,

concurrent) & users

logged on

Use of SAP BW as data

source for BI reporting

Average runtime and

number of executions for

different areas

Auditing

SAP 2008 / Page 8

Auditing provides more

detailed and ad-hoc

info on system usage

Auditing can be

activated on server

level

Report Overview

SAP 2008 / Page 9

List of defined reports

(not executed reports),

universes, programs

Server availability

SAP 2008 / Page 10

Servers stopped:

Maximum/peak value

per hour is measured

Schedules

SAP 2008 / Page 11

Values are

cumulative (e.g. all

failed schedules until

20.9. which are not

processed/cleared

yet)

User Workload

SAP 2008 / Page 12

Users

created/defined

Users working

in the system

Runtimes & Requests

SAP 2008 / Page 13

Overview on all

areas

Details for single

areas, like WebI

WebI Documents

SAP 2008 / Page 14

Documents with

longest average

runtimes

Document ID in

CMC (Folders)

Document ID in

CMC (Folders)

Find WebI Document based in Document ID

SAP 2008 / Page 15

1

2

3

4

Calls to Data Source

SAP 2008 / Page 16

Independant

from type of data

source

Calls to BW

SAP 2008 / Page 17

Specific for SAP

BW as data

source

Analysis of BW Statistics

SAP 2008 / Page 18

SAP Note

1035990: IP

Performance

Toolset

Timed Out Requests

SAP 2008 / Page 19

Timeouts can be

set on different

levels

Server Parameters

SAP 2008 / Page 20

Automatic check of

parameters

BOE Administrator Guide

SAP 2008 / Page 21

Detailed description of

all server parameters

CMC Server Properties

SAP 2008 / Page 22

Server Parameters - WebI Processing Server

SAP 2008 / Page 23

Memory parameters

important for stability of

WebI BOE servers


EWA Content for BOE





End-to-End Root Cause Analysis

Application Overview

Change AnalysisWorkload Analysis

Exception Analysis Trace Analysis

System, Host & Database

specific RCA tools

End-to-End Root Cause Analysis

Application Overview

Change AnalysisWorkload Analysis

Exception Analysis Trace Analysis

Workload Analysis

identify general performance

bottlenecks in complex landscapes

review most important KPIs cross all technologies

drill down to product specific

workload KPIs

Change Analysis

review statistical change data cross all

technologies

based on daily configuration snapshots

compare configurations between

systems

drill down to change reporting for a

detailed change history

isolate one single user request through

a complex system landscape

identify the problem causing component

(performance and functional)

jump to detailed component specific

trace analysis (SQL, ABAP, .net

trace,)

Trace Analysis

review statistical exception data

cross all technologies

perform exception trend analysis or

review exception after changes

jump to component specific

exception analysis (ST22, NWA,)

Exception Analysis

System, Host & Database

specific RCA tools

System, Host & Database specific RCA tools

Safe and remote enabled access to File system, OS and DB

Links to read-only monitoring and administration tools

Wily Introscope for performance analysis and monitoring

SAP 2008 / Page 27

Web Application

Layer B32_WAS

BOE processing

Layer B32

BOE Architecture Solution Manager Diagnostics

RCA workcenter in SMD

Hardware Capacity

SAP 2008 / Page 28

Historical CPU and memory

data is shown in Root Cause Analysis workcenter

of Solution Manager Diagnostics


User Workload

SAP 2008 / Page 29

Historical user

data is shown in

RCA Workcenter

of SMD


Runtimes & Requests

SAP 2008 / Page 30

Workload overviews

can be found in the

RCA workcenter in

SMD


Calls to BW

SAP 2008 / Page 31

Specific for SAP

BW as data

source


Top WebI Documents Open & Refresh

SAP 2008 / Page 32


KPIs on JOBs

SAP 2008 / Page 33


JAVA Heap Usage

SAP 2008 / Page 34

End-to-End Applications

E2E Change Analysis (Overview)

Requires SolMan 7.0 EHP1 >= SP23

Overview of number of changes

Per PPMS main instance

(e.g. BOE server type)

Drilldown for single main instance

Shows #changes per config store

From there jumpin to config

Change reporting allows view

on change details

End-to-End Applications

E2E Exception Analysis

Requires SolMan 7.0 EHP1 >= SP23

Overview page shows #errors

per main instance

(BOE server type) and average

distribution over the day

Limitation with BOE 3.x / SolMan

7.0:

only Windows Event log errors

Introscope Views

Separate set of

Dashboards for BOE

Overview dashboard

With links to sub areas

Detail Views (WebI Web Application Layer)

UI Layer

Important

actions

SDK to

BOE Servers

Detail Views (WebI BOE Server Layer)

Server API

Server internal

Important

metrics


EWA Content for BOE





Outlook & Preview

SAP 2008 / Page 41

New EWA Features planned to be released with ST-SER SP4/SP5

Overview on exception analysis

Integration of new Xcelsius servers

CPU and Memory Utilisation for most important BOE services

Overview on Java Heap Usage

Service Content Update

SAP 2008 / Page 42

SAP Note 1143775

Provides updates for EWA session content independant from implementation of

Support Packages or SAP Notes

Keeps your Solution Manager up-to-date with recent developments and fixes

Recommended for Business Objects EWA as new content will still be delivered

with the next support packages

Links for documentation

SAP 2008 / Page 43

Additional sources for information

BOE Administrator Guide

EGI Sessions

RCA Guide for BOE 3.x with Solman

EarlyWatchAlert

EGI_SBOP_EWA_Part2 (1)

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Transcript of EGI_SBOP_EWA_Part2 (1)