EFFECTIVE PRESENTATION SKILLS Instructor Training Course COPYRIGHT © 2013 GEORGIA PUBLIC SAFETY...

EFFECTIVE PRESENTATION SKILLSInstructor Training Course

COPYRIGHT © 2013 GEORGIA PUBLIC SAFETY TRAINING CENTER www.gpstc.org

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Terminal Performance Objective

Using the curriculum developed, the public safety training instructor will present a fifty (50) minute block of instruction, in accordance with the Georgia Peace Officer Standards and Training Council (P.O.S.T.) approved evaluation practices and procedures.

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Enabling Objectives

• Discuss considerations for planning effective presentations.

• Explain techniques that enhance your presentation skills.

• Demonstrate effective presentation skills while following the prescribed presentation format.

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Planning Effective Presentations

• Presentation Purpose statement should be:

• Composed• Edited• Finalized

So that it is as precise and as to-the-point as

possible.

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Planning Effective Presentations (contd)

• Length of Presentation

• Total length of time for the class• Amount needed for each segment

• Avoid too long/too short.• ITC course requirements

• Minimum 45 minutes• Maximum 55 minutes

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• Target Audience

• The scope of your material should be geared to the group you are engaging.

• New Public Safety Personnel

• Veteran Public Safety Personnel

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• Presentation Methodologies

• There are many methods available for delivering presentations.• Incorporate effective presentation• Methodologies• Elements of effective communications

• Makes an effective instructor

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• Gathering Information

• Passive Mode – The listener is simply an observer of the instruction.

• Active Mode – Student is involved in the discussion or an activity. (Psychomotor Phase)

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• Processing Information

• Deductive Learning – “Being Told”• Teacher Centered• Rule is Established!• Has its roots in experience• Mechanical

• Inductive Learning – “Allowed to Notice”• Learner Centered• Achieved through reasoning. • Establishing the Rule!• Fluid!

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Method

Gathering Information Processing Information

Active Passive Deductive Inductive

Lecture X X

Group Discussion X X

Student Reading Activity

X X

Simulation/Role-play X X

Programmed Instruction

X X

Games X X

Panels X X

Demonstration X X

Case Study X X

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• Critical Areas

• Time parameters• Model appropriate behaviors, skills and

attitudes• Maintain safe classroom

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Presentation Techniques

If they can’t hear it

If they can’t see it

If they can’t understand it…

YOU’VE LOST THEM!

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Presentation Techniques (contd)

• Volume and Rate of Speech

• Speak in a clear voice• Appropriate volume• Rate of speech• Pitch

• Word of Caution: If you wear a wireless microphone, remove it or turn it off when not addressing the class.

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• The words you say!

• Articulation

• Pronunciation

Twinkle, Twinkle, little star;How I wonder what you are;Up above the world so high;Like a diamond in the sky.

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• Gesturing and Body Language

• Nervousness and Fear affect:• Gestures• Body Language

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• Distracting Gestures

• Rattling change or keys in your pocket.

• Fidgeting with the marker or pointer.

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• Distracting Body Language

• Wringing your hands

• Pacing

• Breathing Rapidly

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• Distracting Body Language (contd)

• Being too tense or nervous

“Never let them see you stressed!”


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Greatest Fears Revealed

Speaking in public 41%

Heights 32%

Insects/bugs 24%

Financial problems 23%

Deep water 22%

Sickness 20%

Death 19%

Flying 18%

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• Controlling Nervousness• Arrive early to get setup• Develop a “get ready” routine• Know start time/location• Think positive• Avoid caffeine and drink plenty of water• Rehearse first 90 seconds• Remember .. Nerves are normal• Take 3 deep breaths• Keep things in perspective


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• Confidence and Enthusiasm

• Display confidence

• Show enthusiasm for your topic and your class


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• Effective Eye Contact

• Be Approachable • Good eye contact with students comes

across as:• Sincerely interested• Student is important• Presence matters


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• Effective Eye Contact (contd)

• Give Feedback• Remember how important nonverbal signs are

• Gauge level of comprehension

• Facial Expressions• Confusion• Agreement• Understanding


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• Professionalism• Conduct in the class

• Professional means the instructor maintains control of the class,

• sensitive to diversity, • avoids sarcasm, and • does not use obscenity.

• Appearance• Should always dress a level above that required

of class. Set the example.


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• Questions

• Encourage students to ask questions

• Ask “What questions can I answer for you?,” or “Does anyone have questions for me?”

• Step forward into the class, raise YOUR hand and ask if there are questions.


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• Directed Questions (APC Method)

A – Ask the Question

P – Pause to see if you have any volunteers to answer it, if not then…

C – Call on someone to answer the question


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• Answering Students’ Questions

• Always allow time for students’ questions and responses

• Listen to the question carefully

• Restate the question

• If you don’t know the answer, say so


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• Sample Questions• If you are having difficulty getting the class

to participate, you may want to respond to a question with a friendly comment.

• If two or more students get into a heated argument about an issue, try to diffuse the situation.


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• Sample Questions (contd)• Sometimes a student wants to participate

too much.

• It can’t be too frequently stressed, if you don’t know the answer, admit it. Offer to try and find the answer or ask the class.

• To bring a generalizing speaker down to earth.


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• Training Aid Usage

• Can they see and

hear it?• Neat and attractive• Serve a purpose• Avoid distractions• Appropriate times

WOW!


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• Other Considerations

• Dealing with interruptions

• Missing a point

• No apologies

• Breaks


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Prescribed Presentation Format

• Introduction Phase

• Self Introduction (Instructional Note)• Opening Statement (Introduction of Topic) • Performance Objectives

• Questions about Performance Objectives (Instructional Note)

• Reasons for Learning

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Prescribed Presentation Format (contd)

• Body Phase• Support for your training objectives• Smooth transitions• Logical sequential order• Engage students• Define/explain new terminology• Include relevant experiences• Explain any practical exercises or group

activities

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Confucius Saying

I Hear → I forget

I See → I remember

I DO → I UNDERSTAND

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Prescribed Presentation Format (contd)

• Conclusion Phase

• Summary

• Final Questions

• Closing Statements

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Enabling Objectives

• Discuss considerations for planning effective presentations.

• Explain techniques that enhance your presentation skills.

• Demonstrate effective presentation skills while following the prescribed presentation format.

EFFECTIVE PRESENTATION SKILLS Instructor Training Course COPYRIGHT © 2013 GEORGIA PUBLIC SAFETY...

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