Effective Communication - ADVANCE for Nurses
Transcript of Effective Communication - ADVANCE for Nurses
Describe issues with communication
Understand how culture influences
communication
Discuss strategies for Effective Verbal, Non-
Verbal, and Written Communication
Defined as a process by which information is
exchanged between individuals through a
common system of symbols, signs, or
behaviors.
Complete a self-assessment
Think before you speak
Speak clearly
Learn how to be a good listener
Clarify
Reflect
Restate
Give the other person a chance to respond
EFFECTIVE COMMUNICATION SKILLS IN THE
WORPLACE ARE VERY IMPORTANT
TEAMWORK
SATISFACTION
SAFETY AND QUALITY
1. What are some barriers to effective
communication?
2. Discuss strategies for effective verbal
communication.
3. Discuss strategies for effective non-verbal
communication.
4. Discuss strategies for effective written
communication
5. How does culture influence communication?
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