Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Online Course Retail...

Education Center of Saxon Retail GmbHDr. Michael Struss 21.09.2011

Online CourseRetail Professionals

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Education Center of the Retail Association of Saxony

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Subsidiary of the Retail Association of Saxony since 1991

Of professional quality and based on a nationally and internationally certified quality management system

Provides services

With up-to-date professional and methodical expertise

For retail and service-oriented clients

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3 Education Center Services

Vocational education and training in areas of retail, logistics and clerical (Büro?)

Continuing education, training, staff coaching and retail management

Development assessment and advice for businesses

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4 Quality Policy

As an authorized provider of IACET we award worldwide recognizedtraining units: IACET certified CEUs (Continuing Education Units)

Certification in accordance with DIN EN ISO 9001:2008

International certification by IACET(International Association for Continuing Education and Training)

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1 Types of services

In-house courses (keine In-House-Kurse beim KundenAuch außerhalb z.B. im Bildungszentrum o. Hotel)Blended Learning

Learning Platform

Virtual Classroom

Chats, Forums

Seminars, Training events, Training courses

Coaching

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Blended Learning

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Online-supported Training

First Step and Practical Retail Knowledge

Preparation for specialist and management functions in retail enterprises

Preparation for the takeover of specialist and management functions

Creation of knowledge on the same level for experienced employees and lateral entrants Uniform knowledge as a requirement for participation in Practical Retail Knowledge

2-stage model

First Step

Practical Retail Knowledge

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Blended Learning

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Blended Learning

1 Self-Study Phase / Learning Platform

Activity-based assignments to be submitted withcorrection by native expert lecturers

Activity-based lecture notes (study material?) on the learning platform orprintable PDF documents

Exercises with sample solutions

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Information, examples, graphics, charts

Example action situations

Lecture notes

Tasks

Forums

Various forums (general, technical and work forums )

Moderation by expert lecturers

Participants post contributions (best practice, specialist articles, problem solving)


Blended Learning

1 Self-Study Phase/Learning Platform Educational Tools

Collection of documents with learning notes, learning objectives and tests

Contact with tutor in the case of queries, problem solving

Encyclopedia of specialist terms

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Between students through network connection

With specialist lecturers on the subject

Other

E-Mail


Blended Learning

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Virtual Classroom

Exam preparation (if exams are requested)

Learning Support

Lecturers give corrections on assignments submittedForum moderation

Introduction to the topic with case studies, best practice

Tutor as contact person (by e-mail, telephone, forum)

Participants post contributions on topics studied (presentations)

Seminars by specialist lecturers

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Lecturer gestaltet Gruppenlernprozesse, no lectures

Assessment by activity-based tasks


Support Platform for Learning Processes

4 Collaborative Learning

Communication via videoconferencese.g. Skype

Learning tandem

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Chats

Virtuell Classroom


Blended Learning

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5 Compliance in den Lernprozessen für individuelle Unterstützung der Teilnehmer

Compliance-Darstellung der Nutzung des Lernsystems

Kontrolle des Lernfortschritts der Teilnehmer durch Einsendeaufgaben

Kontakte der Teilnehmer zu Betreuungspersonen und Dozenten

Selbstkontrolle des Lernfortschritts der Teilnehmer durch Ampeldarstellung möglich


Blended Learning

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Prüfungen (individuell nach Kundenwunsch gestaltet)

Abschlusszertifikate

Varianten schriftlicher Prüfungen

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Nach Abschluss eines jeden Moduls

Nach Abschluss des Lehrgangs

Kombination von Beiden

Mündliche Prüfungen

Via Internet über Lernplattform

Nach Abschluss des Lehrgangs

Über Webinar - Virtuell Classroom

Firmeninternes Abschlusszertifikat des Unternehmens und des Bildungszentrums

Vergabe von international anerkannten WeiterbildungseinheitenCEU`s (Continuing Education Unit) der IACET (InternationalAssociation for Continuing Education and Training (IACET)


Learning Platform - Learning Items

You can use items on different levels with…

intuitive navigation

interactive exercises

links to the encyclopedia

professionally created contents

web links

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Learning Platform - Practicing tools

You can practice with…

assessment items

practice problems with solutions

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Learning Platform - Practicing tools

You can practice with…

send-in exercises

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Learning Platform - Communication forms

You can communicate in…

forums

chats

face-to-face seminars

personal tutoring

Including also: e-mail, phone, mail

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Webinar - Virtual Classroom

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Video

Virtuell Classroom


Advantages of this learning form

Tested, practical and recognized learning content

Temporal and financial security planning

Potential for cost-cutting as not dependent on learning location or time

Support from experienced native tutors and specialist lecturers

Prompt access to all relevant information regardless of location and time

Interchange of information and experiences between participants

Individual planning of learning periods

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Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Online Course Retail...

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