EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · [email protected] or...

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Transcript of EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · [email protected] or...

Page 1: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015
Page 2: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Employee Advocacy

Page 3: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

OUR AGENCY

Page 4: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015
Page 5: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015
Page 6: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015
Page 7: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015
Page 8: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Our Offering

Page 9: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

ContentOur Story

Page 10: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Customer Relationship Building

Page 11: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Customer Journeys

Page 12: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

The Challenge

!

1. Account Managers weren’t feeding their relations online

2. Strategist weren’t building thought leadership

3. Creatives weren’t showcasing cases enough

!

Page 13: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

The Solution: Walk The Talk

!

1. Start a content marketing group

2. Involve key persons to support

3. Educate employees

4. Start producing content or adapting content to be shared online

5. Implement a tool to spread your content easily and effectively

Page 14: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

BREATH ‘EFFECTIVENESS’

LEADS (GET IN THE SHORTLIST)

Reach out with relevant content

VISIBILITY

Define your goals

Page 15: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Define your goals

VISIBILITY FOR OUR VISION AND WAY OF

WORKING

Objective

1

“In need for a solution to your problem?

No worries, we are top of page to provide you with

useful and hands-on content!”

Page 16: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

BREATH MARKETING EFFECTIVENESS

THROUGH CONTENT

Objective

2

“Are your marketing actions not contributing to your actual

targets?

We know what the problem might be, so have a look what

our experts have to say”

Define your goals

Page 17: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

CONVERSION INTO RELEVANT LEADS

Objective

3

“Our content describes the answer to your problem?

Let us know, we’re happy to

discuss in person”

Define your goals

Page 18: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

*Agency Awareness below 65% (Source: DeepBlue Agency study, 2012)

Define your audience

Page 19: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Understand your audience

Page 20: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Define Content Topics

Page 21: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Start from scratch?

Page 22: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Or leverage existing efforts

-  Wordpress -  Medium -  Slideshare -  Youtube

OWNED CONTENT

Opinion

Intelligence

Page 23: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Or leverage existing efforts

CURATED CONTENT

-  Mashable -  Contagious -  BBDO knows -  …

Page 24: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Define relevant touchpoints

Owned & Curated •  Website •  Social Media / Slideshare

Earned •  Social media viral / Earned press •  Employee and customer generated content /…

Payed •  Direct mail / SEA /…

Page 25: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

!

1. Your most convincing assets are your employees

2. Involve & educate them

3. Use a tool to facilitate their efforts

4. Keep them engaged

And distribute your content

Potential content consumers (clients, prospects, advertising industry)

Content distributors (BBDO social actives)

Heavy content sharers

BBDO netwerk (BBDO (ex) employees)

Page 26: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Employee Advocacy?

Page 27: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Smarpshare for smart sharing

https://www.youtube.com/watch?v=jrTOg0pQCG4

Page 28: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Smarpshare for smart sharing

Page 29: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Smarpshare

Page 30: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Smarpshare

Page 31: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

Smarpshare

Page 32: EDM - BBDO Employee Advocay - 20151120 · 2016. 8. 11. · laura.deknock@bbdo.be or stefan.ceunen@bbdo.be . Title: EDM - BBDO Employee Advocay - 20151120 Created Date: 11/23/2015

The results? !

1. 61% of the Smarpsharers are active brand advocates

2. Website traffic doubled

3. Reach +15% on Facebook, +20% on Twitter, + 20 on LinkedIn

4. Average unique clicks per post: 45 (total = 2,81K)

5. Average unique reach per post: 9780 (total = 617,39K)

6. Average estimated earned media value per post: $ 93

7. New leads from clients & candidates boosted

8. First major client signed after 2 months through employee advocacy