Ecowize undergo a technology spring clean with the help of Integr8
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SITUATION Decision makers at the Ecowize Group, an established local hygiene and sanitation service provider to the food, pharmaceutical and healthcare industries, have brought about significant change to the company’s ICT infrastructure. Founded in 1993, the Ecowize Group specialises in a range of services including high performance cleaning, route based support services, management & advisory services and environmental services. The company is positioned at the forefront of technology development within the hygiene and sanitation industry and operates on a global platform. “Connectivity and uptime are critical to our client’s operation. The company’s core business is dependent on the ability to communicate with an extensive customer base – which is affected by network performance and reliable connectivity,” explains Robert Sussman, joint CEO, Integr8 . Integr8, South Africa’s largest privately-owned ICT managed services provide r was brought in t o assist with managed services to bolster network performance, connectivity and uptime. SOLUTION In order to ensure this required level of network performance and connectivity Integ8 introduced a range of managed services including VPN connectivity as well as site and server management. “The virtual private network connectivity facilitates centralized and optimum communication between our client’ s head office and its network of branches and offices. This means that the network can offer centralized access to shared resources,” adds Sussman. Integr8 management maintains that the provision of a blend of on-site and remote services, while managed from its central Nerve Centre® operation, represent key cost and operational efficiency advantages to clients. “Onsite personnel, backed by secure redundant links to the Nerve Centre, allow the technology engineers to feel the pains and pressures of the client’s infrastructure platform around the clock. Over and above this full remote management and deployments are provisioned according the best of breed global standards. This ensures correct capacity planning and allows for consistency – all of which are important when it comes to applied managed ICT services,” says Sussman.
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Transcript of Ecowize undergo a technology spring clean with the help of Integr8
7/31/2019 Ecowize undergo a technology spring clean with the help of Integr8
http://slidepdf.com/reader/full/ecowize-undergo-a-technology-spring-clean-with-the-help-of-integr8 1/2
SITUATION
Decision makers at the Ecowize Group, anestablished local hygiene and sanitation serviceprovider to the food,
pharmaceutical and healthcare industries, havebrought about significant change to thecompany’s ICT infrastructure. Founded in 1993,the Ecowize Group specialises in a range of services including high performance cleaning,route based support services, management &advisory services and environmental services.
The company is positioned at the forefront of technology development within the hygiene andsanitation industry and operates on a globalplatform. “Connectivity and uptime are critical toour client’s operation. The company’s corebusiness is dependent on the ability tocommunicate with an extensive customer base – which is affected by network performance andreliable connectivity,” explains Robert Sussman, joint CEO, Integr8.
Integr8, South Africa’s largest privately-ownedICT managed services provider was brought in toassist with managed services to bolster networkperformance, connectivity anduptime.
SOLUTION
In order to ensure this required level of networkperformance and connectivity Integ8 introduced arange of managed services including VPN
connectivity as well as site and server management.
“The virtual private network connectivityfacilitates centralized and optimumcommunication between our client’s head officeand its network of branches and offices. Thismeans that the network can offer centralizedaccess to shared resources,” adds Sussman.Integr8 management maintains that the provisionof a blend of on-site and remote services, whilemanaged from its central Nerve Centre®
operation, represent key cost and operationalefficiency advantages to clients.
“Onsite personnel, backed by secure redundantlinks to the Nerve Centre, allow the technologyengineers to feel the pains and pressures of theclient’s infrastructure platform around the clock.Over and above this full remotemanagement and deployments are provisionedaccording the best of breed global standards.This ensures correct capacity planning andallows for consistency – all of which areimportant when it comes to applied managed ICTservices,” says Sussman.
7/31/2019 Ecowize undergo a technology spring clean with the help of Integr8
http://slidepdf.com/reader/full/ecowize-undergo-a-technology-spring-clean-with-the-help-of-integr8 2/2
OUTCOME
Gareth Lloyd-Jones, Managing Director of Ecowize, says the company has been impressedwith the level of service received to date fromIntegr8. “We are dealing with an established,experienced services partner. We haveembarked on a project to move our paper basedquality management system into paperlessenvironment, via a new technological platform,that allows our sites to keep process and systemrequirements, remotely and real-time, withcentralized reporting and controls. This initiativehas only been made possible by theinfrastructure support we have received fromIntegr8.
The company has the knowledge and expertiseto ensure that there is no disruption to our operation during the process of technologyreplacement. We now have in place a credible,effective channel that will reinforce our infrastructure and help us to ensure consistentservice delivery,” says Lloyd-Jones
