MARKETING EMAILS THAT CONVERT

E C O M M E R C E

H o w t o d e s i g n g re a t m a r k e t i n g e m a i l s

e C o m m e r c e U X D e s i g n a M i n e W h a t i n i t i a t i v e

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Help recipients recognize your emails

Help your recipients recognize your emails by using elements from your website that they associate with your brand; your logo, site colors and other design properties. Match the look and feel of your emails with that of your website.

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Optimize for social media

Include links in your emails that allow your readers to share your email via social media. Make your social sharing buttons easy to find to increase the chances of your emails be seen by more people and driving engagement. When asking your subscribers to share your emails ensure they get something for their efforts and tell them clearly. To help this along include a ‘Forward to Friends’ link.

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Easy to find call to action

Include a single, prominent and appealing, primary call to action so your readers know exactly what you want them to do. If you are including social sharing buttons, remember each is a call to action as well. So, make sure your primary call to action is more prominent than the rest. If you do include a navigation bar, ensure it doesn’t take away people’s attention from the primary CTA.

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Link your cta to the right page

You risk losing customers if you don’t link your CTA to the right landing page. Don’t link your call to action to your homepage or a generic landing page and leave them to find their way to the right page on their own. Create landing pages that are highly relevant to your email communication and link your call to action to that page. If you are promoting a product in your email, land them in the respective product page where they can directly buy it.

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Design responsive email templates

Very often, emails are read on mobile devices and any that don’t render correctly are likely to be ignored. Make your emails responsive. It’s a necessity, not a trend. Write short subject lines and make your text readable. Adequate spacing and larger button sizes will ensure people can tap accurately on links.

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Design for ‘Images Off’

Most email clients disable images automatically in their inbox. Hence, recipients usually won’t get to see the images in their emails unless they take the pain of clicking ‘view the image’. While designing an email think of how your emails will look if the images don’t display. To ensure your email conveys the right message even when images are turned off

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Try not to use too many images

Use HTML buttons instead of image based buttons for your primary cta

Have enough text to balance your images

Don’t embed your offer/s in an image

Specify image height and width tags so that the position of text and other elements of your email are preserved

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Add an alt text description for the images so your readers know what you intended toconvey, even if the images aren’t visible

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