EB ECommunications and the Digital Single Market LV...
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QA4 QA6 QA5T 1 Base: all respondents Base: all respondents Base: all respondents 1. USE OF COMMUNICATION SERVICES 27.822 interviews 17 > 26 / 10 / 2015 Special Eurobarometer 438 1.013 interviews 17 > 26 / 10 / 2015 Methodology: face-to-face Latvia October 2015 E-Communications and the Digital Single Market
Transcript of EB ECommunications and the Digital Single Market LV...
QA4
QA6 QA5T
1
Base: all respondents Base: all respondents
Base: all respondents
1. USE OF COMMUNICATION SERVICES
27.822 interviews17 > 26 / 10 / 2015 Special Eurobarometer 438
1.013 interviews17 > 26 / 10 / 2015
Methodology: face-to-face Latvia October 2015
E-Communications andthe Digital Single Market
27.822 interviews17 > 26 / 10 / 2015 Special Eurobarometer 438
1.013 interviews17 > 26 / 10 / 2015
Methodology: face-to-face Latvia October 2015
E-Communications andthe Digital Single Market
2. PENETRATION RATES OF MAIN SERVICES
Base: all respondents Base: all respondents
QA
D46.1_QA1 QA2
Base: all respondents Base: all respondents
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41
38 37
4245
36
2730
1210
75
3 2 11
40
45
51 51 51
60
71
65
7 86
2 23
28
33
41
38
43
47
52
58
0%
10%
20%
30%
40%
50%
60%
70%
80%
EB64.4(12/2005-01/2006)
EB66.3(11-12/2006)
EB68.2(11-12/2007)
EB72.5(11-12/2009)
EB75.1(02-03/2011)
EB76.4(12/2011)
EB81.1(01/2014)
EB84.2(10/2015)
Evolution (% - LV)
Households combining a fixed and mobile phone access
Households having a fixed telephone but no mobile telephone access
Households having a mobile telephone but no fixed phone
Households not having fixed telephone access nor mobile telephone access
Mobile Internet at household level
27.822 interviews17 > 26 / 10 / 2015 Special Eurobarometer 438
1.013 interviews17 > 26 / 10 / 2015
Methodology: face-to-face Latvia October 2015
E-Communications andthe Digital Single Market
3. BUNDLES AND SWITCHING SERVICE PROVIDER
QA7 QA9
Base: all respondents Base: respondents who have a bundle
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4. CONSUMER PROTECTION AND COMMUNICATION SERVICES
QA11 QA12
Base: all respondents Base: respondents who have access to the respective services
27.822 interviews17 > 26 / 10 / 2015 Special Eurobarometer 438
1.013 interviews17 > 26 / 10 / 2015
Methodology: face-to-face Latvia October 2015
E-Communications andthe Digital Single Market
5. PURCHASING AND SIGNING COMMUNICATION CONTRACT
QA17
Base: respondents with Internet access in the household
QA3T
*Items “The price of the Internet subscription”, “The cost of the equipment”, “The cost of installation”**Items “The maximum download or upload speed”, “The maximum amount of data (MB, GB)
you can download or upload”, “The ability to use multiple connected devices at the same time without loss of quality”
***Items “The notice period to terminate the contract with the provider”, “The fact that the Internet subscription is part of a bundle”, “The customer service”Base: respondents with Internet access in the household
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6. THE EUROPEAN EMERGENCY NUMBER 112
QA18 QA19
Base: all respondents Base: all respondents
