EaZy Networking IP CAMERA SERIES - surveillance...

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701ez_702_702a_803ez_814ez_815ez_network_V1.0 EaZy Networking IP CAMERA SERIES ADVANCED NETWORK SETUP Please read instructions thoroughly before operation and retain it for future reference.

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  • 701ez_702_702a_803ez_814ez_815ez_network_V1.0

    EaZy Networking IP CAMERA SERIES

    ADVANCED NETWORK SETUP

    Please read instructions thoroughly before operation and retain it for future reference.

  • IMPORTANT SAFEGUARD

    All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly lead-free and without the hazardous substances cited in the directive.

    The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.

    This apparatus is manufactured to comply with the radio interference requirements.

    Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the users authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for

    compliance could void the user's authority to operate this equipment. All external cables connecting to this basic unit must be shielded.

    For cables connecting to PCMCIA cards, see the option manual or installation instructions.

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device mat not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired

    operation.

    Trademark Acknowledgements iPad & iPhone are the registered trademarks of Apple Inc. Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions. Microsoft, Windows & Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

    Disclaimer We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without notice. This product doesnt have a standby / off mode.

  • MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (MPEG-4 VIDEO) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.

    GPL Licensing

    This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General Public License (GPL) or the GNU Lesser Public License(LGPL). The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author. Further source codes which are subject to the GPL-licenses are available upon request. We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get you into the code. The codes are provided on the FTP site, and please download them from the following site or you can refer to your distributor:http://download.dvrtw.com.tw/GPL/IPCAM/F-Seriers/linux.tar.gz

  • TABLE OF CONTENTS

    1. BEFORE YOU START TO USE.......................................................................................................... 1 1.1 Network Environment Checking................................................................................................................ 1 1.2 Devices Checking ..................................................................................................................................... 1

    2. CAMERA NETWORK CONFIGURATIONS FOR WIRED MODEL ..................................................... 3 2.1 EaZy Networking on iPhone / iPad / Android device ................................................................................. 3

    3. CAMERA NETWORK CONFIGURATIONS FOR WIRELESS MODEL............................................... 6 3.1 EaZy Networking on iPhone / iPad / Android device ................................................................................. 6

    3.1.1 Set up a wireless network via WPS .................................................................................................................6 3.1.2 Set up a wireless network via a network cable ................................................................................................9

    4. CLOUD SERVICE AND ACCOUNT SETTINGS ............................................................................... 13 4.1 Introduction to EagleEyes Cloud Service ................................................................................................ 13 4.2 Account Settings ..................................................................................................................................... 13

    4.1.1 Service Login / Logout ...................................................................................................................................14 4.1.2 Account Information .......................................................................................................................................14 4.1.3 Share Your Camera / Data Allowance............................................................................................................15 4.1.4 Purchase Data Allowance Online...................................................................................................................17

    APPENDIX 1 MOBILE SURVEILLANCE VIA EAGLEEYES ................................................................. 18 A1.1 Prerequisites......................................................................................................................................... 18 A1.2 Where to download............................................................................................................................... 18

    APPENDIX 2 LED STATUS INDICATION............................................................................................. 19 APPENDIX 3 Q&A ................................................................................................................................ 20

  • 1

    1. BEFORE YOU START TO USE

    EaZy Networking is a service to connect your IP camera to Internet automatically, but you will be charged for this service.

    There are minimum service requirements below: a) The network environment where a router or wireless router is used with the DHCP function enabled and

    you know where it is. b) You have an iPhone / iPad / Android devices.

    Before you start to use this service, you need to create an account for the cloud service from EagleEyes. Initially, we will provide 500MB data allowance (approx. 260 minutes) per EaZy Networking camera for free, which will be expired 6 months later since your camera is added to the cloud server. When 500MB is out or expired, the camera connection is down. To restore the service, users need to subscribe a data plan from us, or configure the network settings by themselves.

    Note: Currently EaZy Networking is not available for PC. If any of the above criteria is not met, please download the advanced network setup from our official website to configure your camera in another way.

    1.1 Network Environment Checking If your network environment is as illustrated below, make sure:

    a) You are using a router or wireless router connecting to Internet. b) You know where the router is located, and the DHCP function of your router is on.

    1.2 Devices Checking If you have an iPhone / iPad / Android device, make sure:

    a) Your camera is powered on b) Check both LED status indicators are blilnking c) Your iPhone / iPad / Android device is connected to Internet by 3G networks or wireless networks. d) You have installed our mobile app, EagleEyes Lite / EagleEyes Plus on your iPhone / iPad, or

    EagleEyes Lite+ / EagleEyes Plus+ on your Android device. If not, please download it from App store / Google Play store.

    Note: EagleEyesHD for iPad doesn't support EaZy Networking currently. Please download EagleEyes for iPhone instead.

    After checking the network environment and devices, you can follow the instructions in the next chapters to get started with EaZy networking.

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    To configure EaZy Networking with a wired model, please refer to 2. CAMERA NETWORK CONFIGURATIONS FOR WIRED MODEL at page 3. To configure EaZy Networking with a wireless model, please refer to 3. CAMERA NETWORK CONFIGURATIONS FOR WIRELESS MODEL at page 6

  • 3

    2. CAMERA NETWORK CONFIGURATIONS FOR WIRED MODEL

    2.1 EaZy Networking on iPhone / iPad / Android device Please follow the instructions below to complete EaZy networking settings.

    Step1: Open EagleEyes on your iPhone or iPad. In the address book, click + and select EaZy to add new device.

    Step2: Create an account for the EagleEyes cloud service. Creating an account for cloud service is necessary for EaZy Networking to take effect. If you already have a cloud service account, please sign in directly.

    Note: Please enter an email address in case you forget your password, and you will be able to get a new password from us. Besides, if you can not retrieve the forgotten account, the data allowance you purchased can not be transferred to another account.

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    Step3: Select which type of device you are using, and for the wired type, please choose the upper one.

    Step4: Confirm your camera connection; make sure the way you set up the camera is the same as the animation shown in this page, and choose Ready to continue.

    Step5: Check both LED indicators. Make sure both indicators are always on, and select Yes to continue.

    Note: If (Internet) is not on, make sure the DHCP function of your router is enabled, or refer to APPENDIX 2 LED STATUS INDICATION at page 19 for troubleshooting.

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    Step6: Key in the MAC address. Find the MAC address sticker on the rear panel of the camera, and enter it to MAC ID. Choose Apply to continue.

    Step7: Preview and name your camera. Check if the preview is what you desire and click Apply. If needed, you can give a name to your camera or simply keep the default name, IPCAM. Now, your camera is added to EagleEyes cloud server successfully, and youre ready to use the camera. Then, choose Close to complete the setup, or choose Add another device to add more EaZy Networking cameras.

    Step8: Your camera is added to the address book. It takes some time to sync your camera with the server, and when sync is complete, you will see a cloud icon on IP camera. If needed, you can enable Push Video in the addressbook.

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    3. CAMERA NETWORK CONFIGURATIONS FOR WIRELESS MODEL

    3.1 EaZy Networking on iPhone / iPad / Android device Before you start to configure your camera to the internet with EaZy Networking, please make sure:

    Wireless router supports WPS, please refer to 3.1.1 Set up a wireless network via WPS at page 6. (Wireless) router does not support WPS, please refer to 3.1.2 Set up a wireless network via a network cable at

    page 9.

    3.1.1 Set up a wireless network via WPS

    If your router supports WPS, please follow the instructions below to complete EaZy networking settings. Step1: Open EagleEyes on your iPhone / iPad / Android device

    In the address book, click + and select EaZy to add new device.

    Step2: Create an account for the EagleEyes cloud service. Creating an account for cloud service is necessary for EaZy Networking to take effect. If you already have a cloud service account, please sign in directly.

    Note: Please enter an email address in case you forget your password, and you will be able to get a new password from us. Besides, if you can not retrieve the forgotten account, the data allowance you purchased can not be transferred to another account.

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    Step3: Select which type of device you are using, and for the wireless type, please choose the one at the bottom.

    Step4: Connect your camera to the router via WPS

    First make sure your router supports WPS, and select Yes. Then, press the WPS button on your camera until you hear WPS start and later on press the WPS button on the router within one minute. If you hear WPS ok, please select Next to continue. On the other hand, if you hear WPS fail, please select Skip, and connect your camera to the router via a network cable.

    .

    Step5: Check both LED indicators. Make sure both indicators are always on, and select Yes to continue.

    Note: If (Internet) is not on, please select No, and make sure the DHCP function of your router is enabled, or refer to APPENDIX 2 LED STATUS INDICATION at page 19 for troubleshooting.

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    Step6: Find the MAC address sticker on the rear of the camera, and enter it to MAC Address. Choose Apply to continue.

    Step7: Select the network type to connect to a wireless network

    Here you can choose the way you would like to connect your camera to a wireless network. Select Wireless model to connect your camera to a wireless network without a network cable, and you will see a wireless device list. Please choose the router you just enabled WPS.

    On the other hand, if you need to connect your camera to the router with a network cable, please select Wired model and plug a network cable into your camera and choose a router.

    If the preview is what you need, give a name to your camera, or simply keep the default name, IPCAM. Choose Apply to continue. Wireless model Wired model

    Step8: Click Close to complete the setup. Your camera is added to EagleEyes cloud server successfully, and youre ready to use the camera. Choose Close to complete the setup, or choose Add another device to add more EaZy Networking cameras.

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    Step9: Your camera is added to the address book. It takes some time to sync your camera with the server, and when sync is complete, you will see a cloud icon on IP camera. If needed, you can enable Push Video in the addressbook.

    3.1.2 Set up a wireless network via a network cable

    If your router does not support WPS, please follow the instructions below to complete EaZy networking settings. Step1: Open EagleEyes on your iPhone / iPad / Android device

    In the address book, click + and select EaZy to add new device.

    Step2: Create an account for the EagleEyes cloud service. Creating an account for cloud service is necessary for EaZy Networking to take effect. If you already have a cloud service account, please sign in directly.

    Note: Please enter an email address in case you forget your password, and you will be able to get a new password from us. Besides, if you can not retrieve the forgotten account, the data allowance you purchased can not be transferred to another account.

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    Step3: Select which type of device you are using, and for the wireless type, please choose the one at the bottom.

    Step4: Connect your camera to the router via a network cable

    If your router does not support WPS, please select No to continue. Then, connect your camera and router with a network cable. Make sure the setting is the same as the animation shown in this page, and then click Next.

    Step5: Check both LED indicators. Make sure both indicators are always on, and select Yes to continue.

    Note: If (Internet) is not on, please select No, and make sure the DHCP function of your router is enabled, or refer to APPENDIX 2 LED STATUS INDICATION at page 19 for troubleshooting.

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    Step6: Find the MAC address sticker on the rear of the camera, and enter it to MAC Address. Choose Apply to continue.

    Step7: Select the network type to connect to a wireless network

    Here you can choose the way you would like to connect your camera to the router. Select Wireless model to connect your camera to a wireless network without a network cable, and you will see a wireless device list. Please choose a router from the list, and enter the encryption key.

    On the other hand, if you need to connect your camera to the router with a network cable, please select Wired model, and make sure the preview is what you need, give a name to your camera, or simply keep the default name, IPCAM. Choose Apply to continue. Wireless model Wired model

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    Step8: Click Close to complete the setup. Your camera is added to EagleEyes cloud server successfully, and youre ready to use the camera. Choose Close to complete the setup, or choose Add another device to add more EaZy Networking cameras.

    Step9: Your camera is added to the address book. It takes some time to sync your camera with the server, and when sync is complete, you will see a cloud icon on IP camera. If needed, you can enable Push Video in the addressbook.

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    4. CLOUD SERVICE AND ACCOUNT SETTINGS

    4.1 Introduction to EagleEyes Cloud Service After you have connected your camera to the Internet by EaZy Networking, now you are able to enjoy the freedom of remote monitoring via EagleEyes cloud service, and besides, all EaZy cameras can be viewed and managed on your cloud service account. Again, this service is not provided for free, so you will be charged for data allowance, which allows you to access the cameras via EaZy Networking, from anywhere with a Wi-Fi, 3G or 4G connection.

    Note: First of all, you need to create an account for the cloud service from EagleEyes; to know how to create an account, please refer to 3.1 EaZy Networking on iPhone / iPad / Android device at page 6.

    Initially, we will provide 500MB data allowance (approx. 260 minutes) per EaZy Networking camera for free, which will be expired 6 months later since your camera is added to the cloud server. When 500MB is out or expired, the camera connection is down. To restore the service, users need to subscribe a data plan from us, or configure the network settings by themselves.

    4.2 Account Settings To change settings of your account and cloud server, please open EagleEyes on your iPhone or iPad. In the address book, click setting on the right corner to enter the configuration page and you will see cloud service at the top as shown below:

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    4.1.1 Service Login / Logout

    To sign in or sign out EagleEyes cloud server, please click on Logout / Login.

    Note: If you get logged out of EagleEyes cloud server, you are no long allowed to access your camera to view or manage.

    4.1.2 Account Information

    To know more details about your account, please click on Details, and you will see Account Information, Payment Log, Usage Log, and Available Data Allowance. Here, you can check your account information, such as how much data allowance has been used and how much is available.

  • 15

    4.1.3 Share Your Camera / Data Allowance

    EagleEyes cloud service allows users to share camera and data allowance among iPhone / iPad, and other mobile devices. To share your camera / data allowance with others, please follow the steps below:

    Step1: In the address book, click setting on the right corner to enter the configuration page and you will see cloud service at the top, and then click on Buddy. Share to Buddy

    Step2: Please select the device you want to share, and then click on Next.

    Step3: Enter cloud account / email you want to share, or pick someone from the shared list, and click on Add

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    Step4: Click on Next to confirm the account you are about to share, and then you can set the user levels, connection time limit, and the way to pay data allowance. After you have done the configurations, click Next to continue.

    Note: If you simply want to share the live view of your camera with someone, and ask him / her to pay data allowance, please make sure he / she has data allowance on the account.

    Step5: Make sure everything is correct on the Share Preview page, and then click on Share!

    Step6: Your EaZy camera has been shared as you command. Click on Back, and you will see your camera with a cloud and little men icon on it.

  • 17

    4.1.4 Purchase Data Allowance Online

    EaZy Networking is a service to connect your IP camera to Internet automatically by plug and play, but you will be charged for this service. Initially, we will provide 500MB data allowance (approx. 260 minutes) per EaZy Networking camera for free, which will be expired 6 months later since your camera is added to the cloud server. When 500MB is out or expired, you need to subscribe a data plan to restore this service. To purchase data allowance online, please enter the setting page, and click on Buy.

    Currently there are two data plans for 1GB (USD) and 7GB (USD 5) available.

    -- USD 1 / 1GB, approx. 520 minutes -- USD 5 / 7GB, approx. 3640 minutes

    Note: No data allowance will be charged when camera access is made by LAN and P2P networking, or port forwarding is made for the camera. To know if you are using a P2P network, please click

    at the top right corner of live view to check.

    Note: Free 500MB data allowance can't be resumed even when the camera is reset.

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    APPENDIX 1 MOBILE SURVEILLANCE VIA EAGLEEYES

    EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It has several advantages:

    Its free (Except EagleEyes Plus for iPhone, EagleEyesHD Plus for iPad, and EagleEyes(Plus+) for Android mobile devices).

    Its compatible with several popular mobile platforms, such as iOS and Android. Its easy to download, install and configure. For more details about configuring and operating this program, please visit our official website www.eagleeyescctv.com.

    A1.1 Prerequisites

    Before installing EagleEyes to your mobile phone for remote surveillance, make sure you have checked the following:

    Your mobile platform is iPhone, iPad & Android. Mobile Internet services are subscribed and available to use for your mobile phone.

    Note: You might be charged for Internet access via wireless or 3G networks. For the Internet access rate details, please check with your local network operator or service provider.

    A1.2 Where to download

    Connect to www.eagleeyescctv.com from your mobile device, and sign in.

    Note: Please DO NOT try to download EagleEyes from your computer.

    Select the mobile platform youre using to enter its individual download page.

    Note: You can also find EagleEyes on App Store / Play Store from your iOS / Android mobile devices.

    When the download is completed, EagleEyes will be installed automatically to the location where all applications are saved in your phone by default, or where you specify.

    .

  • 19

    APPENDIX 2 LED STATUS INDICATION

    To complete EaZy networking successfully, you have to make sure both indicators are always on. The table below is to make it easier to find a solution.

    LAN Internet Please check

    off off No power. Check if the power is connected well.

    flashing flashing Networking failed. Check if your RJ45 network cable is connected well, or replace with a new one.

    on flashing

    Flashing frequency: on 100 ms, off 500 ms Failed to connect to Internet. Check if your router is configured well for Internet access.

    Make sure DHCP function of the router is enabled.

    on flashing

    Flashing frequency: on 5 sec off 0.5 sec on 0.5 sec off 0.5 sec on 5 sec Failed to connect to the cloud server. Please visit www.eagleeyescctv.com/support and write to us.

  • 20

    APPENDIX 3 Q&A

    For more details about EagleEyes Q&A, please visit our official website: www.eagleeyescctv.com.

    Question Answer

    Why does EaZy Networking not work?

    Please make sure you have available data allowance on your account first. If available data allowance runs out, please refer to 3.1.4 Purchase Data Allowance Online at page 10 to buy data allowance. On the other hand, check the LED light on the camera to see if both lights are always on. To know more details, please refer to APPENDIX 2 LED STATUS INDICATION at page 19 to fix the problem.

    What are the advantages of EaZy Networking?

    a) It greatly simplifies network configurations. Only plug and play and everything is done.

    b) When the camera is abnormally disconnected, such as blackout, or the connection is restored, youll get a push message.

    c) The default access user name and password of the camera will become the ones used for your cloud service.

    What are the limitations when the camera is configured to Internet by using EaZy Networking?

    a) The IPS is 10 IPS. b) The live video quality is limited to QVGA The technology of EaZy Networking is much more complicated than the traditional networking, so it may take more time to get live view. To ensure you to get the live image in the shortest time, there are limitations on image quality and IP.

    Im not using a router to connect to Internet. Can I connect my camera to Internet by using EaZy Networking?

    No. A router is needed, and its DHCP function must be on.

    How to change the password for my cloud account?

    Access EagleEyes address book, and go to Setting Detail Account Information Modify Change Password.

    Does this camera support quick wireless connection setup with just one press?

    Yes, and this support must work with the router which also supports quick wireless connection setup. Users do not need to manually search and enter the password to join the wireless network. All setup and connection can be done with just one press.

    To use this function, your router must be compatible with WPA or WPA2 security. And the naming of this function may vary based on the brand of each router. For details, please check the user manual of your wireless router.

    How does EagleEyes charge for the cloud service?

    Initially, 500MB data allowance (approx. 260 minutes) per EaZy Networking camera is provided for free, which will be expired after 6 months since the camera is added to the cloud server.

    When 500MB is out or expired, users can select our data plan from EagleEyes to continue this service, and the additional data allowance you purchase does not have an expiration date. For more details, please see the regulations on the purchase page.

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