Eazy CRM New Brochures - EAZY ERP Business solutions · company's manpower and reduced maintenance...

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e Eazy CRM Highly Experienced Hands to offer most user friendly solutions

Transcript of Eazy CRM New Brochures - EAZY ERP Business solutions · company's manpower and reduced maintenance...

Page 1: Eazy CRM New Brochures - EAZY ERP Business solutions · company's manpower and reduced maintenance and ... We are an ethical company that values commitment, excellence, ... Eazy CRM

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Eazy CRM

Highly Experienced Hands to offer most user friendly solutions

Page 2: Eazy CRM New Brochures - EAZY ERP Business solutions · company's manpower and reduced maintenance and ... We are an ethical company that values commitment, excellence, ... Eazy CRM

About Us

Singhal System Solutions Pvt. Ltd. is a Software Development Company providing solutions to

automate the complex process of management and other departmental verticals.

Our company is promoted by a group of highly experienced

professionals dedicated towards providing umbrella of

solutions under one roof. Our core strength lie in creativity,

visual effect and research based approach. We are

equipped with latest technology gizmos and highly

experienced hands to offer most user friendly solutions.

Our solution allows for scalability, reliability, efficient data

processing, quick decision making, best utilization of

company's manpower and reduced maintenance and

overheads.

The objective is to make the entire operations of the company system driven, rather then

personnel driven. With the rapid growth of infrastructure sector in India, the real-estate

companies are facing enormous pressure in retaining specialized manpower. We ensure

uninterrupted working of the operations, even in such high mobility environment.

Unique Capabilities

Our focus on transitioning and organization's business processes enables us to develop

innovative, business winning solutions to provide our clients with a sustainable competitive

advantage. We offer the full range of strategic, technical, business planning and project

management capabilities covering the entire range of software development services.

Software Capabilities

We provide innovative software services to fit to your individual requirements based on in

depth study before and during project execution. Moreover, our experts work in tandem with

the emerging market trends to provide you software solutions that evolve and grow with your

business.

Extensive Professional Experience

Our team is a hybrid set of individuals with a wide experience in the planning, design and

operations of solutions and the underpinning technologies and equipment. This experience and

professionalism is evident in all our work.

Client Focus

We ensure that we understand our client's business and that project outcomes fully support

their business aims.

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Quality Assurance

A Total Quality Management (TQM) approach is used for all activities, with procedures and

processes documented. Audit trails are fully identifiable so that results and their underlying

assumptions can be verified.

Values

We are an ethical company that values commitment, excellence, independence, teamwork and

satisfaction for our clients and ourselves.

Varying Project sizes and Complexities

Our IT solutions span different domains and verticals. Our technology competencies are diverse

and expanding. From small sized B2C projects to enterprise-class solutions, our solutions

portfolio is unmatched with every service rendered.

Our turnkey solutions

Eazy ERP

Our package covers all core modules via (Accounting, Production, Stores, HR, Payroll,

Administrator Planning & Fixed Asset Management) to keep a watch eye on all activities of

business. The software is designed with latest technology having good graphical user interface.

Eazy Property

Eazy Property is a new concept developed by our company keeping

into view the practical scenario of Real Estate sector in India where

companies requiring their whole company to be online and cannot

use basic accounting software. However every sector of India is

primarily using Tally as their accounting software. Henceforth, we

came with the idea of real estate software which uses the potential

and ease of Tally for accounting purpose and integrates it with our

software to make it a complete and perfect solution.

Eazy Assets

This solution helps to manage all fixed assets of the organization. All rules of company Act & I T

Act are completely followed at the time of designing the complete solution. The solution helps

to remind abut AMC & insurance expiries of all assets.

Eazy Pay

Payroll is an important activity in any organization. With Eazy PAY it is possible to maximize the

potential of HR and Accounts through timely and accurate Salary Processing, efficient handling

of Reimbursements, Loans & Advances and statutory requirements including all PF and ESIC

challans and TDS.

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Eazy CRM

Our EazyCRM solution has marketing, sales and service functions. The EazyCRM application is

completely Web-based and can be deployed in days. The end goal of any Customer Relationship

Management investment should be steady, predictable increase

of business results, such as free cash flow and earnings per

share. In addition, other qualitative improvements should be

anticipated such as customer satisfaction, customer loyalty, and

customer relationship improvements.

Our CRM offers are both horizontal and industry-specific

solutions to address key challenges in your industry.

Features Briefly described

• Marketing: Campaign Creation and Tracking to make sure

marketing spend is invested wisely. Rich email and mail

merge features are provided to keep customers up to

date and to generate demand.

• Lead and Opportunity Management: To convert sales leads to business potentials and

new customers.

• Customer Support: Trouble ticket

tracking, including a Customer portal in

the user pricing, that provides a support

platform to delight and retain customers.

• Analytics and Reporting: Powerful,

customizable views and reports get data

from all modules and report, to

customers, precisely what data is needed

to grow and transform your business.

• Administration: Rich administration can

customize the CRM look and feel,

manage user roles and access and even provide backup tools.

EazyCRM's mission is to deliver a powerful, affordable Web-based CRM solution to all types of

companies. Enterprises which seek to maximize business value by streamlining customer

acquisition and customer retention processes are delighted with the low cost and rich CRM

functionality delivered by EazyCRM.

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Modules

Lead Management

Lead management requires consistent lead tracking and distribution across sales and

marketing. That’s exactly what EazyCRM delivers. It helps to track all relevant information’s

about the leads generated by various means of communication.

• Call Records Management via Phone Calls, SMS,

Email, Website.

• Provides proper platform to maintain customer

information.

• Assignment of leads to the sales force of the org.

• Provides feasible way to maintain follow up’s (via

Phone Calls, Emails, SMS, Visit).

• Lead Attention Meter

• New Lead Alerts

• Tasks With Reminders

• Customizable Contact List

• Customer / leads Status

• Searchable Database

• Leave Time stamped Notes

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Customer Care

Most businesses are adopting CRM, Active CRM

technology means that a customer contacting through

various means for information is followed up

immediately by a phone call. Support staff is able to

harness the power of the information available within

the company to support their preparation for a business

meeting with a client.

• Reports for issues raised( Phone Calls, SMS,

Email, Visit, Website)

• Handling of Complaints

• Assignments issued (Escalation, Auto Escalation)

• Warranty Status tracking

• Tracking of repairs & replacements with in warranty & out of warranty

• Customer feedback

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Contact Management

EazyCRM helps to store all relevant information’s

about the customers and contacts. Another great

benefit of using Contact Manager is that it gives

you the means to easily integrate all information

about a customer account in one place. You can

easily link e-mail, contacts, notes, documents,

and other items related to an account and view

and manage those items from a single point.

• Store comprehensive information on your

customers and contacts.

• Centralize your customer database for

sharing with staff members.

• Quick search system to get customer information fast.

• Easily search for company links when entering contacts.

• Categorize contacts by regions, referral sources, and many more search criteria.

• Fully customizable contact and address types.

• Set a preferred contact method and address for each contact.

• Easily see all contacts belonging to a company including information on the last contact

with each customer.

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Opportunity Management

Opportunity Management is another important

module covered by EazyCRM. Opportunities are

labeled Potentials in EazyCRM. EazyCRM includes the

following features for Opportunity Management.

• Track all sales opportunities end-to-end in a

sales cycle.

• Associate opportunities with contacts,

activities, and other modules to have a better

visibility on the opportunities.

• Generate quotes, sales orders, and invoices from the potentials.

• Create fully customizable opportunity reports.

• Export opportunities to spreadsheet software, such as Microsoft Excel and others to

analyze the sales pipeline and quickly identify the bottlenecks if any.

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Contact us :

Singhal System Solut ions Private Limited E-127, Industr ia l Area, Bhiwadi D ist . A lwar, Ra jasthan - 301019

Contact : 09314023299, 9351558625, 01493 - 220810

For more Detai ls o f the Software please con tact us a t www.eazyerp.com