Eazy CRM New Brochures - EAZY ERP Business solutions · company's manpower and reduced maintenance...
Transcript of Eazy CRM New Brochures - EAZY ERP Business solutions · company's manpower and reduced maintenance...
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Eazy CRM
Highly Experienced Hands to offer most user friendly solutions
About Us
Singhal System Solutions Pvt. Ltd. is a Software Development Company providing solutions to
automate the complex process of management and other departmental verticals.
Our company is promoted by a group of highly experienced
professionals dedicated towards providing umbrella of
solutions under one roof. Our core strength lie in creativity,
visual effect and research based approach. We are
equipped with latest technology gizmos and highly
experienced hands to offer most user friendly solutions.
Our solution allows for scalability, reliability, efficient data
processing, quick decision making, best utilization of
company's manpower and reduced maintenance and
overheads.
The objective is to make the entire operations of the company system driven, rather then
personnel driven. With the rapid growth of infrastructure sector in India, the real-estate
companies are facing enormous pressure in retaining specialized manpower. We ensure
uninterrupted working of the operations, even in such high mobility environment.
Unique Capabilities
Our focus on transitioning and organization's business processes enables us to develop
innovative, business winning solutions to provide our clients with a sustainable competitive
advantage. We offer the full range of strategic, technical, business planning and project
management capabilities covering the entire range of software development services.
Software Capabilities
We provide innovative software services to fit to your individual requirements based on in
depth study before and during project execution. Moreover, our experts work in tandem with
the emerging market trends to provide you software solutions that evolve and grow with your
business.
Extensive Professional Experience
Our team is a hybrid set of individuals with a wide experience in the planning, design and
operations of solutions and the underpinning technologies and equipment. This experience and
professionalism is evident in all our work.
Client Focus
We ensure that we understand our client's business and that project outcomes fully support
their business aims.
Quality Assurance
A Total Quality Management (TQM) approach is used for all activities, with procedures and
processes documented. Audit trails are fully identifiable so that results and their underlying
assumptions can be verified.
Values
We are an ethical company that values commitment, excellence, independence, teamwork and
satisfaction for our clients and ourselves.
Varying Project sizes and Complexities
Our IT solutions span different domains and verticals. Our technology competencies are diverse
and expanding. From small sized B2C projects to enterprise-class solutions, our solutions
portfolio is unmatched with every service rendered.
Our turnkey solutions
Eazy ERP
Our package covers all core modules via (Accounting, Production, Stores, HR, Payroll,
Administrator Planning & Fixed Asset Management) to keep a watch eye on all activities of
business. The software is designed with latest technology having good graphical user interface.
Eazy Property
Eazy Property is a new concept developed by our company keeping
into view the practical scenario of Real Estate sector in India where
companies requiring their whole company to be online and cannot
use basic accounting software. However every sector of India is
primarily using Tally as their accounting software. Henceforth, we
came with the idea of real estate software which uses the potential
and ease of Tally for accounting purpose and integrates it with our
software to make it a complete and perfect solution.
Eazy Assets
This solution helps to manage all fixed assets of the organization. All rules of company Act & I T
Act are completely followed at the time of designing the complete solution. The solution helps
to remind abut AMC & insurance expiries of all assets.
Eazy Pay
Payroll is an important activity in any organization. With Eazy PAY it is possible to maximize the
potential of HR and Accounts through timely and accurate Salary Processing, efficient handling
of Reimbursements, Loans & Advances and statutory requirements including all PF and ESIC
challans and TDS.
Eazy CRM
Our EazyCRM solution has marketing, sales and service functions. The EazyCRM application is
completely Web-based and can be deployed in days. The end goal of any Customer Relationship
Management investment should be steady, predictable increase
of business results, such as free cash flow and earnings per
share. In addition, other qualitative improvements should be
anticipated such as customer satisfaction, customer loyalty, and
customer relationship improvements.
Our CRM offers are both horizontal and industry-specific
solutions to address key challenges in your industry.
Features Briefly described
• Marketing: Campaign Creation and Tracking to make sure
marketing spend is invested wisely. Rich email and mail
merge features are provided to keep customers up to
date and to generate demand.
• Lead and Opportunity Management: To convert sales leads to business potentials and
new customers.
• Customer Support: Trouble ticket
tracking, including a Customer portal in
the user pricing, that provides a support
platform to delight and retain customers.
• Analytics and Reporting: Powerful,
customizable views and reports get data
from all modules and report, to
customers, precisely what data is needed
to grow and transform your business.
• Administration: Rich administration can
customize the CRM look and feel,
manage user roles and access and even provide backup tools.
EazyCRM's mission is to deliver a powerful, affordable Web-based CRM solution to all types of
companies. Enterprises which seek to maximize business value by streamlining customer
acquisition and customer retention processes are delighted with the low cost and rich CRM
functionality delivered by EazyCRM.
Modules
Lead Management
Lead management requires consistent lead tracking and distribution across sales and
marketing. That’s exactly what EazyCRM delivers. It helps to track all relevant information’s
about the leads generated by various means of communication.
• Call Records Management via Phone Calls, SMS,
Email, Website.
• Provides proper platform to maintain customer
information.
• Assignment of leads to the sales force of the org.
• Provides feasible way to maintain follow up’s (via
Phone Calls, Emails, SMS, Visit).
• Lead Attention Meter
• New Lead Alerts
• Tasks With Reminders
• Customizable Contact List
• Customer / leads Status
• Searchable Database
• Leave Time stamped Notes
Customer Care
Most businesses are adopting CRM, Active CRM
technology means that a customer contacting through
various means for information is followed up
immediately by a phone call. Support staff is able to
harness the power of the information available within
the company to support their preparation for a business
meeting with a client.
• Reports for issues raised( Phone Calls, SMS,
Email, Visit, Website)
• Handling of Complaints
• Assignments issued (Escalation, Auto Escalation)
• Warranty Status tracking
• Tracking of repairs & replacements with in warranty & out of warranty
• Customer feedback
Contact Management
EazyCRM helps to store all relevant information’s
about the customers and contacts. Another great
benefit of using Contact Manager is that it gives
you the means to easily integrate all information
about a customer account in one place. You can
easily link e-mail, contacts, notes, documents,
and other items related to an account and view
and manage those items from a single point.
• Store comprehensive information on your
customers and contacts.
• Centralize your customer database for
sharing with staff members.
• Quick search system to get customer information fast.
• Easily search for company links when entering contacts.
• Categorize contacts by regions, referral sources, and many more search criteria.
• Fully customizable contact and address types.
• Set a preferred contact method and address for each contact.
• Easily see all contacts belonging to a company including information on the last contact
with each customer.
Opportunity Management
Opportunity Management is another important
module covered by EazyCRM. Opportunities are
labeled Potentials in EazyCRM. EazyCRM includes the
following features for Opportunity Management.
• Track all sales opportunities end-to-end in a
sales cycle.
• Associate opportunities with contacts,
activities, and other modules to have a better
visibility on the opportunities.
• Generate quotes, sales orders, and invoices from the potentials.
• Create fully customizable opportunity reports.
• Export opportunities to spreadsheet software, such as Microsoft Excel and others to
analyze the sales pipeline and quickly identify the bottlenecks if any.
Contact us :
Singhal System Solut ions Private Limited E-127, Industr ia l Area, Bhiwadi D ist . A lwar, Ra jasthan - 301019
Contact : 09314023299, 9351558625, 01493 - 220810
For more Detai ls o f the Software please con tact us a t www.eazyerp.com