Easy User Exerpience Improvements for Your WordPress Site - Make Your Site Easier to Use and...

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@AdamUngstad Easy User Experience Improvements for your WordPress Site @AdamUngstad

description

A collection of simple and practical ways to make improvements to your WordPress Sites. Anyone with a website really will be ab

Transcript of Easy User Exerpience Improvements for Your WordPress Site - Make Your Site Easier to Use and...

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@AdamUngstad

EasyUser ExperienceImprovements

for your WordPress Site

@AdamUngstad

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@AdamUngstad

About Me

• In various IT roles for 10 years• Photographer•Writer – Poetry & Non-Fiction• Freelance WordPress work in

2011

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Living Water Smart

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What is User Experience?

“the way a person feels about using a product, system

or service.” - Wikipedia

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What is User Experience?

"a person's perceptions and responses that result from

the use or anticipated use of a product, system or service”

- ISO 9421-210

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What is User Experience?

“how a person feels when interfacing with a system.”

- Smashing Magazine

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The Original Elements

Source: www.jjg.net/elements/pdf/elements.pdf

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The Boersma T-model

Source: http://beep.peterboersma.com/2004/11/t-model-big-ia-is-now-ux.html

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@AdamUngstadSource: http://www.flickr.com/photos/curtisperry/57104815/sizes/z/in/photostream/

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@AdamUngstadSource: http://www.flickr.com/photos/khalid-almasoud/2048373700/sizes/m/in/photostream/

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User Experience

adds VALUE

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Good UX Helps Users...• Find what they came for• Discover related content• Complete tasks quicker• Understand content• Navigate on different platforms

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UX Deliverables

• User Research / Testing• Personas, Use Cases•Wireframes• Prototypes• Journey Maps

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Easy UX for WordPress

• Navigation• Visual Elements• Content•Miscellaneous

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Q: What is the most

important page on your site?

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A: Whatever page the user lands on.

Most users arrive at a page within a site, rather than the home page.

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@AdamUngstadSource: http://en.wikipedia.org/wiki/Main_Page

Ever seen this before?

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Navigation

4 Types:1. Primary (menus)

2. Secondary (tags, breadcrumb, footer)

3. Inline (content)

4. Search

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Primary Navigation

Vertical• Static

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Primary Navigation

Vertical• Accordion

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Primary Navigation

Vertical• Flyouts

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Primary Navigation

Horizontal• Static

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Primary Navigation

Source:

Horizontal• Dropdowns

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Primary Navigation

Horizontal• Flyouts

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Primary Navigation

Horizontal• Mega-Dropdowns

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Primary Navigation

Horizontal• Tabs

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Static is generally best

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Flyouts obscure content

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Use an accordion

or

If you need 2 levels...

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Use Tabs

If you need 2 levels...

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Secondary Navigation

Supporting Primary Navigation:• Tags• Breadcrumbs• Footers

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Secondary Navigation

Categories Tags

Primary Subject Secondary Subject

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Secondary NavigationUse Tags to:• Link content across categories• Create an index• Help users discover what they

didn’t know they were looking for...

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Secondary Navigation

Breadcrumbs

Tell users •where they are •what’s around them

1 2 3 4

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Secondary Navigation

Breadcrumbs

Use them only if:• You have highly structured,

layered, hierarchical content.

1 2 3 4

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Secondary Navigation

Footers.... don’t hold back.

Mega footers are a good thing.

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@AdamUngstadSource: www.theglobeandmail.com

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@AdamUngstadSource: www.lynda.com

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Inline Navigation

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@AdamUngstadSource: www.apple.com

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@AdamUngstadSource: www.amazon.ca

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@AdamUngstadSource: www.theglobeandmail.com

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Q: What do users use most?

a) Primaryb) Secondaryc) Inline

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Q: What do users use most?

a) Primaryb) Secondary

c) Inline

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Easy Inline Navigation

on Your Home Page....

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1) Create a Sticky Post

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2) Use Tables for layout

You use tables in MS Word all the time...

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2) Use Tables for layout

The standard WP editor doesn’t support tables, but you don’t have to use HTML...

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2) Use Tables for layout Two options: 1. Change your editor

(get Ultimate Tiny MCE plugin), or

2. Use an offline editor such as Windows Live Editor

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Don’t Expect, Suggest.

v

Your Post

Related Posts

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Search

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Next up....

• Navigation• Visual Elements• Content•Miscellaneous

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Visual Elements• Columns• Contrast• The Magic Number• Thumbnails• Fonts

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Use Columns

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Use Columns

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Ouch!

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3 Is the magic number...

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1 2 3

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1 2 3

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1 2 3

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ContrastUsing contrast is a good thing. It helps people to read your content. Not everyone sees as well as you do.

Using contrast is a good thing. It helps people to read your content. Not everyone sees as well as you do.

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Gallery ThumbnailsDefault sizes are square:

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Gallery ThumbnailsBut think about the things you look at all day: • Your Computer Monitor• Your TV• Your Paintings / Pictures

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Gallery ThumbnailsYes, they are all rectangles.

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It’s easy to change the size of the thumbnails for your galleries...

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Settings -> Media

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Note:This setting

only applies to photos you add

after the setting is changed.

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This next one is important...

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What is the easiest way

to make your site

look good?

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Let other people do the work for you.

Don’t re-invent the wheel!

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Don’t re-invent the wheelThis doesn’t mean you should hire expensive: • graphic designers• photographers• flash developers• UX Designers (well, maybe UX designers... ;-)

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Don’t re-invent the wheelJust as you bought a premium theme for $30. For a couple dollars more you can buy: • fancy sliders• icons & backgrounds• stock photos• anything you need really!

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Don’t re-invent the wheelSpend $20, get the superduper flash slider, and impress your users like you want to.

Spend $3, and get the background you want so you can stop trying to design it yourself. You have content to write!

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activeden.com

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wpplugins.com

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photodune.com

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compfight.com• Comfight lets you search Flickr

with specific criteria on usage rights (IE Creative Commons).

• Need a picture of a garden to go

with your post? Try compfight. Give credit where it is due.

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compfight.com

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Next up....

• Navigation• Visual Elements• Content•Miscellaneous

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Content•Metacontent• Readability• Contact on every page• Fonts

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MetacontentNot just for search engines... Your WP Excerpt:

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MetacontentShows up when people share with their networks.

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MetacontentAlways, Always, Always... 1. Have a relevant image with

your post.2. Write a good excerpt.

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Readability

Readability is more than “write at a grade 8 reading level”

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Readability

Use Active / Positive Tense. Change: • Victoria is not a large city

• I don’t like the cold

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Readability

Use Active / Positive Tense.Change: • Victoria is not a large city• Victoria is a small city

• I don’t like the cold• I like it when it is warm

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Talk about what things are

not what they are not.

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Readability

Use white space: • Small paragraphs• Small column widths• Bullet points, numbered lists• Subheaders• Tables

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FontsGood fonts are like new paint for the walls of your living room...

They are inexpensive, easy, and they make you look good.

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The easy way to use good fonts on

your site....

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... Is to use an online web font service.

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Web Fonts

• You (usually) pay a small fee• You drop some code into your

header• You can use all kinds of cool fonts.• Don’t go too crazy however. Arial

is fine for the body of your posts!

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google.com/webfonts

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typekit.com

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fontsquirrel.com

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Contact InformationPut it on every page.•Good for findability•Good for SEO•Builds trust

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Contact InformationThis doesn’t mean put a link to your “contact us” form.

If you have an address or phone number, put it on each page. Then people know you are real.

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Next up....

• Navigation• Visual Elements• Content•Miscellaneous

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Miscellaneous• Scrolling vs Clicking•Mobile• The Last Word

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Scrolling vs ClickingScrolling is better because:

• It is faster• Requires less effort• Doesn’t load new pages• Mouse wheels and swipes

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Scrolling vs ClickingNo one uses scroll bars anymore, because we have mouse wheels and swipes.

Don’t be afraid of long pages.

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MobileGet a mobile theme, especially if you are using social media.

Don’t worry if your home page looks weird with it... chances are no one will see the home page anyways.

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The Last Word...

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User Experience Is:• Awesome• Important• Engaging• Critical• Time consuming....

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But don’t forget...

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Content is still king.

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Thank you!

@AdamUngstad