Easy As GRC - RCPA Annual...
Transcript of Easy As GRC - RCPA Annual...
Presented By: John R. Nocero, PhD, MBA, CCRP, GCP Jennifer L. Kennedy, BA GRC Administrator Manager, Corporate Compliance
Easy As GRC The 8 Instinctive Habits of
Remarkable Leaders
Takeaways
Compliance At BNI 8 Instinctive Habits
“We change, but always at a cost: to win this, you lose that.”
- Geoffrey Wolff, A Day at the Beach, “Apprentice”
“…for the first
time in his life
David has the
ability to work
in the
community…”
BARBER NATIONAL INSTITUTEGovernance, Risk Management & Compliance
Chief Executive OfficerJohn J. Barber
Sr. Vice President/Chief Operating Officer
Robert J. Will
Administrator of Governance, Risk Management & Compliance
John R. Nocero
Manager,Corporate Compliance
Jennifer Kennedy
Compliance/Policy Specialist
Pam J. Johns
Operational Improvement Manager Tom Paterniti
Dr. Gertrude A. Barber CenterBoard of Directors
Internal AuditorKatherine Rusk
Internal AuditorMichele Hecker
GRC Is
A systematic process within an ethical business culture that promotes self-monitoring, detection, and resolution of problems.
The Compliance Leader
Alignment
Results Passion Empowerment
It’s about time
Team Effectiveness Commitment
Communication
A Shared Vision
I can’t cut corners on this project
We don’t relax our quality standards
© 2014 Barber Enterprise Solutions, Inc.
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Model of Communication Process
© Kelly Fowler, Mind Tools. All Rights Reserved
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How We Communicate
What do you see?
Know Yourself
How do you “see” yourself?
Most people only see the tip of the iceberg
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Self-Assured Smart Set aside biases
Enthusiastic Enterprising Ethical
Listener Likeable Learning
Frank Focused Fair
How Do You
Want Others to
See You?
Know Yourself
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Know Your Audience
66
Communication Filters
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“We change, but always at a cost: to win this, you lose that.”
- Geoffrey Wolff, A Day at the Beach, “Apprentice”
Contact Information: John R. Nocero [email protected] Jennifer L. Kennedy [email protected]