EAO_IT_inTouch_06_EN

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‘Keyboard is thebest I’ve seen’Discover theW.series

page 5

New standards in Emergency-stopswitches

page 6

Project engineeringto help yourbusiness

inTouch

EAO launches the new TSK 105, arugged, plug-n-play touch-sensitivekeyboard for industrial applications.

The TSK 105 offers the samefunctionality of any normal PCkeyboard, including all F-keys and thenumber pad; an integral touch-padmouse provides precise cursor control.

An anodised aluminium housing and aglass screen protects the QWERTYkeyboard from impact. Sealed to IP65,the desktop version will resist moistureand dirt ingress and cannot bedamaged by cleaning fluids or agents.

EAO recommends the TSK 105 foruse in: • aggressive environments polluted by

dust, grease or ink particlessuspended in the air, e.g. printingmachines.

• sterile environments cleaned using ultrasonic techniques, e.g.medical equipment.

• hygienic environments cleaned using pressure washing, e.g. foodpackaging equipment.

• explosive atmospheres which must be free of contacts andelectrostatic discharge.

• public areas susceptible to vandalism,e.g. public-access internet kiosks.

The TSK 105 is also available in anOEM version that’s ready to integratewithin new designs. There is noaluminium housing, but a metal frameand support ‘stiffeners’ are supplied forcorrect mounting. The low behind-paneldepth of just 22mm makes this productideal for integration within slim, table-topapplications.

Both options are available with PS2 orUSB interface and compatible with PCsusing Windows operating systems fromWin 98SE.

Transportation Products are developedto meet standards for shock, vibration,fire and smoke emissions and to complywith the latest regulations on access forthe disabled.

Machinery Industrial switches includingfoolproof Emergency-stops and high-illumination pushbuttons will improvethe operation security of any machineand bring a unique, tactile ‘click’ that isreassuring for the user.

Instrumentation Specialised HMIcomponents offering sophisticatedfunction and design for every instrumentapplication, whether it’s medicalelectronics, measuring instruments ortest equipment.

Lifting and Moving Controls that areresponsive and tactile to answer theoperator’s every touch, and adaptable tonearly any environments, whether it’sindustrial, hydraulic lifting equipment ora personal stair-lift in the home.

www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com

Touch-sensitive keyboardwithstands rough treatment

Industrial SpecialistsKey Markets

Product Focus TSK 105 Keyboard• Full keyboard functionality

• Resists moisture and dirt ingress

• Sealed to IP65

• PS2 or USB compatible

• Use in aggressive environments

Sealed against damage from spillageTSK 105 operates like a normal keyboard

8

EAO Customer Magazine

…about our new illuminated Emergency-stop switch for portablecontrols. SEE PAGE 5.

….about EAO’s project engineering capabilities. Let us take controlwhile you concentrate on the bigger picture. SEE PAGES 6-7.

…about our touch-sensitive keyboards for

industrial environments.SEE BACK COVER.

Series 84 Emergency-stop

Engineering Capabilities TSK 105 Keyboard

Find out more…

www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com

32

We offer a wide choice of non-illuminated and illuminatedpushbuttons, indicators, keylocks,selector switches, interlockingswitches and Emergency-stops.Our LED and lamp-illuminatedpushbuttons are available withcircular, square and rectangularhead shapes, mounted eitherraised or flush to the panel.

EAO can supply 16mm switchessealed up to IP65 and approved toa range of standards includingUL/UR, CE and ENEC. We alsooffer an extensive range ofcustomer options.

Our switches are ideal for retro-fitting existing control panels or fornew designs in the machinery,process-control equipment andinstrumentation industries.

EAO products are available througha global network of sales agentsand distributors that cover morethan 50 countries, making us oneof the world’s largest manufacturersand suppliers in the 16mm market.

So even if your regular 16mmsupplier can no longer supply, youcan be sure that EAO will keep ondelivering high-quality products forindustry to rely on.

As people become moreintegrated with their machinesby sight, sound and touch, theneed for user-friendly controlpanels becomes crucial.

New HMI innovations like wireless,voice-activated headsets allowusers to move between machinesor control them from hundreds ofmetres away; users can retrieveeven more data from theirmachines when coupled to newsoftware-/hardware-based systemsthat utilise multimedia interfacesand touch-screen displays. But arethere any drawbacks?

When Human Machine Interfacesystems become increasingly morecomplex, the need for welldesigned controls becomes moreimportant too. Put another way, it’simportant that creators of HMIarchitecture don’t forget the‘human’ element from the equation.

Virtual environments where usersscroll through commands onscreen can be complicated andtime consuming to navigate,particularly for repetitive actions.They are unresponsive too,providing no reassuring tactile-feedback for the operators toindicate their status; touch-screenvisibility can be a problem in poorlight conditions.

At EAO, we believe that thecornerstone of good HMI design isstill at the point of contact betweenthe user and machine. If a functionis controlled by an illuminatedpushbutton, for example, theoperator can quickly establish thestatus of a control by looking for aparticular coloured light.

So EAO’s message is simple:when purchasing a new HMIsystem, please remember thehuman who has to use it.

Damian Semple, InTouch editor

Are you finding it more

difficult to source high-

quality 16mm switches?

Let EAO, the experts in

Human Machine

Interfaces, come to the

rescue with their full

range of easy-installation,

compact switches for

industrial applications.

Rely on EAO for16mm switches

Put the humanback into HMI

EAO’s 16mm switches are ideal for retro-fitting existing control panels

Sophisticated machinery requires user-friendly controls


54

EAO has launched a newcompact, illuminated Emergency-stop as part of its Series 84 range.Built to EAO’s renowned highstandards, this new switch hasbeen designed by experts foroptimal functionality and usabilitythroughout assembly, mountingand operation. With a low behind-panel depth, ‘foolproof’ mono-block design and bright LEDillumination, the Series 84represents the finest in Emergency-stops.

The switch requires no additionalassembly because of its single-piece design. It can be mounted toa front plate with a thickness ofbetween 1 and 4mm and safelyand easily adapted to PCBs ofdifferent heights. It is available witha choice of terminations – flyinglead or plug-in terminals.

The Series 84 Emergency-stop ismost suited to compact and hand-held control panels featured on awide range of machinery andprocess control equipment,including production lines, cranes,robots, moving platforms, as wellas security systems andemergency exits.The fast, easy mounting andconnection to PCBs suits modernassembly techniques.

Stopping Power!New standards in Emergency-stop switches.

Sony Corporation has awarded EAOAG with their coveted ‘Certificate ofGreen Partner’, a new requirement forall suppliers who want to do businesswith Sony.

EAO received the award last yearfrom Sony’s Procurement Manager,Mr Kazuo Ogawa.

To qualify as a Green Partner, EAO hadto target the reduction and possibleelimination of environmentallyhazardous substances used in theproduction of their products. These

include cadmium, mercury, lead andhexavalent chromium compoundsamongst others.

The qualification was first introducedin 2001, and then became amandatory requirement in April 2003.It must be renewed every two years.

Product Focus W.series keyboard• Stainless steel and Zamac

construction

• All metal grid and anti-pull-off keys

• Laser engraved keys

• Sealed to IP67

• 4 million per key operational life

• Available with touchpad and trackball

Sony make EAO Green Partner

A message fromAndre Witschi“We’ve observed a growing,

global need for E-stop

switches offering a low

behind-panel depth, especially

for hand-held remote control

units where things are getting

smaller and smaller with each

new design. With the new

Series 84 E-stop we will have

the perfect product available

to fulfil these needs”

Andre Witschi, Project Leader

Francie Mendelsohn, Presidentof Summit Research Associates– the only international consultingfirm devoted to kiosks – endorsesthe EAO W.series keyboard.

EAO: What do SummitResearch Associates do?Francie: We provide an honest andindependent appraisal of kioskprojects. Using our customerservice background, we can putourselves into the user’s shoes.The hardest part of consulting onkiosks is having to tell clients thattheir baby is ugly.

EAO: How did you hear about EAO?Francie: During differentconferences and seminars I speakat throughout Europe. I have seenthe products several times and Ihave always been very impressed.

EAO: You’ve declared EAO’s W.series keyboard to be thebest you’ve seen so far. Whatfeatures did you findparticularly attractive?Francie: The layout is excellent andthe trackball is highly ergonomic;you manipulate it without looking atyour hands. The brushed stainlesssteel material is very attractive.The tactile feedback is very light.The concave shape of the keys iscomfortable and allows the user torest his finger tip on it.

EAO: You are testing thousandsof kiosks and web payphoneseach year around the world, sowhat makes EAO keyboardsdifferent to the competitors?Francie: Rugged, ergonomic andone of the best and easy to usekeyboards. They are of a very highquality and anything else is not inthe same class.

The Series 84 range includes 22.5mmilluminated pushbuttons and indicatorsprotected to IP67. They are suited to arange of industrial applications andguarantee reliable switching even ofvery light loads.

The 22.5mm panel-mount switch isavailable in aluminium as well asplastic. It offers a low profile of 2mmfrom the front, creating a flat surfacethat is easy to wipe clean.

A double-blade, snap-action switchingsystem ensures tactile operation andguarantees reliable switching. With amaximum rating of 42V, 100mA, theseswitches are ideal for PLC level signals.

Connection is by plug-in terminals or300mm flying-leads.

Sony’s Green Partner award

EAO’s Markus Matter, right, and Sony representatives

The Series 84 range of 22.5mm switches

Product Focus Series 84 E-stop• Single-piece construction

• Sealed to IP65

• Conforms to EN 418 and EN 60947

• Low behind-panel depth – 13mm

• Illumination visible from side view

• Variable voltage Illumination - 5 to 30VDC

• Long-life - 50,000 operations

Independent Kiosk-industry consultant, Francie

Mendelsohn, praises the W.series keyboard.

Andre Witschi, Series 84 E-stop Project Leader

Other products in theSeries 84 range

Keyboard is‘the best I’ve ever seen’

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EAO’s manufacturingheadquarters in Olten,Switzerland, is certified to ISO 9001:2000ISO 14001:1996

The ISO 9000 and ISO 14000families are among ISO’s mostwidely known standards ever.ISO 9000 has become aninternational reference for

quality managementrequirements in business-to-business dealings, and ISO14000 is well on the way toachieving as much, if not more,in enabling organisations tomeet their environmentalchallenges.

EAO is an ISO Company Series 56


Tell the whole story in one switch

Do you need a switch that’s immediatelyrecognisable as a control, even by thepartially-sighted, and designed toencourage use? EAO, the experts inHuman Machine Interfaces, presents theSeries 56 – a pushbutton that tells thewhole story in one switch.

With it’s bright front bezel which can becomplemented with braille text, LED‘halo’ illumination and a large touch-surface which can be supplied with arange of raised symbols, the Series 56 isideal for catching the eye and focussingattention on a particular control.

These raised symbols are an excellentway of defining the switch function; EAOoffers a wide choice as standard,including ‘Door Open/Close’, Up/Down,Lock/Unlock. For extra impact, the lensescan be coloured red, green, blue, yellowor natural silver to enhance the displaysof the symbols.

The tough thermoplastic housing, metallens and IP67 protection from the frontmakes the Series 56 one of our mostrugged products. It is vandal-resistantand can be used inside or outside fornumerous applications including door

controls, toilet controls (Door Open,Lock, Flush), emergency HELP! pointsand wheelchair-ramp controls.

The low actuation force makes thisswitch suitable for use by disabled users. The brightly coloured,contrasting bezel with braille text and‘halo’ illumination helps identify thetouch area for partially-sighted users.

Stainless steel Series 04 and 14

The Series 56 is a versatile pushbutton

A message fromGuido Bachman

“As the manager of the

Customer Projects Centre, I

lead a highly motivated team

who share a spirit to develop

products that go beyond the

customer’s expectations. The

combination of technical and

commercial tasks, planning

and organising resources and

applying new technologies

provides unique challenges.”

Guido Bachman, Customer Projects Centre

Guido Bachman, Manager, Customer Projects Centre

Customer Project Engineering

EAO is the expert partner forHuman Machine Interfaces with areputation built on our success indeveloping innovative, newproducts. Whether it’s a singleswitch or a fully-wired, ready-to-use custom panel, our designs canadd significant functionality to ourcustomers end-products.

We offer unparalleled levels of skillin selecting the best componentsand services in terms of cost-effectiveness, quality and reliabilityfor custom-specific projects. Ourapplication specialists can adviseon the best solution, drawing ontheir local and internationalknowledge of plastics specialists,toolmakers, electrical andelectronics engineers,industrial designers andergonomics experts.

By using EAO, development timescan be trimmed with rapidprototyping using moderntechnologies includingstereolithography and urethanecasting. We also plan theproduction sequence whiledeveloping the solution to helpbring your products to market faster.

When it comes to Human MachineInterfaces, you’ll go further andfaster with EAO.

Product Focus EAO – A range ofproducts for industryto rely on• 8mm, 16mm, 22.5mm and 30.5mm

mounting sizes

• Flush mount and raised mounting

• Panel mount, unsealed IP40 switchesand sealed IP67 switches

• Modular design with variety of functions

• Wide range of switch accessories

• Keyboards and keypads:touch-sensitive and mechanical

• LED illumination

Every customer is unique

Customer Project Engineering

Connexcustomer project

Coming soon…a new Series 56 indicator

Fully-wired custom panel created for accessing train doors

To build non-standard products, youhave to be a non-standard company. Youmust be able to develop commerciallyviable solutions to meet your customer’sunique needs and deliver themwhenever they require them, howeverthey require them – on time. In short, youneed to be a specialist.

EAO is a specialist in customer projectengineering, which is why we werechosen by UK train operators, Connex,for a major train refurbishment project. Itwould involve high volumes ofproduction and strict terms andconditions for delivery, and, of course,‘time was of the essence’.

‘Customers demand out-of-the-boxdelivery’ Connex were using Class465 electric trains manufacturedbetween 1992 and 1995. They wereexperiencing problems with the doorcontrols, which were failing due tobroken filament bulbs and switchingelements. The bulbs were having to bereplaced regularly which meant the trainwould have to be taken out of service,sometimes resulting in large fines fromthe track owners.

EAO recommended their market-leadingSeries 56 door-opening pushbuttonsthat use LEDs instead of filament bulbs.

Connex were impressed by the attractivedesign but needed more than just astandard product; they wanted acomplete ‘plug and play’ panel of ‘open’and ‘close’ pushbuttons and an ‘out ofservice’ indicator, delivered with the rightconnections and ready to install straightfrom the box.

EAO demonstrated high levels ofcustomer care from the initialconsultation to final delivery, workingpatiently with Connex to develop a panelto fit their demanding requirements. Thisincluded providing extensive technicalsupport, the development and iterationsof the drawings, samples of workingprototypes, and samples for trialinstallations. Regular meetings were heldwith Connex, often on-site, to prove thatthe panel could be installed withoutproblems.

‘To do specials, you have to bespecial’ Products used in the railindustry must be rigorously tested forsafety and reliability to comply withnumerous rail directives, including theRail Vehicle Accessibility Regulations.EAO not only met these demands buthelped advise on them. Using the factoryin Switzerland, famous for its attention todetail, EAO hand-tested every panel toensure quality control, checking both

technical characteristics and aestheticones too - even the density andsmoothness of the engraved ‘dooropen/close’ legends had to be perfectbefore EAO would pass it.

Connex’s delivery requirements wereequally demanding: 9600 panelsneeded to be delivered over 25 weeks,with weekly quantities varying accordingto their refurbishment schedule.

This project was a complete successbecause EAO is a company built oncustomer-orientated processes ratherthan a supplier of standard products thatalso ‘does specials’.

EAO believes that to do specials, youhave to be special.

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page 4

‘Keyboard is thebest I’ve seen’Discover theW.series

page 5

New standards in Emergency-stopswitches

page 6

Project engineeringto help yourbusiness

inTouch

EAO launches the new TSK 105, arugged, plug-n-play touch-sensitivekeyboard for industrial applications.

The TSK 105 offers the samefunctionality of any normal PCkeyboard, including all F-keys and thenumber pad; an integral touch-padmouse provides precise cursor control.

An anodised aluminium housing and aglass screen protects the QWERTYkeyboard from impact. Sealed to IP65,the desktop version will resist moistureand dirt ingress and cannot bedamaged by cleaning fluids or agents.

EAO recommends the TSK 105 foruse in: • aggressive environments polluted by

dust, grease or ink particlessuspended in the air, e.g. printingmachines.

• sterile environments cleaned using ultrasonic techniques, e.g.medical equipment.

• hygienic environments cleaned using pressure washing, e.g. foodpackaging equipment.

• explosive atmospheres which must be free of contacts andelectrostatic discharge.

• public areas susceptible to vandalism,e.g. public-access internet kiosks.

The TSK 105 is also available in anOEM version that’s ready to integratewithin new designs. There is noaluminium housing, but a metal frameand support ‘stiffeners’ are supplied forcorrect mounting. The low behind-paneldepth of just 22mm makes this productideal for integration within slim, table-topapplications.

Both options are available with PS2 orUSB interface and compatible with PCsusing Windows operating systems fromWin 98SE.

Transportation Products are developedto meet standards for shock, vibration,fire and smoke emissions and to complywith the latest regulations on access forthe disabled.

Machinery Industrial switches includingfoolproof Emergency-stops and high-illumination pushbuttons will improvethe operation security of any machineand bring a unique, tactile ‘click’ that isreassuring for the user.

Instrumentation Specialised HMIcomponents offering sophisticatedfunction and design for every instrumentapplication, whether it’s medicalelectronics, measuring instruments ortest equipment.

Lifting and Moving Controls that areresponsive and tactile to answer theoperator’s every touch, and adaptable tonearly any environments, whether it’sindustrial, hydraulic lifting equipment ora personal stair-lift in the home.

www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com www.eao.com

Touch-sensitive keyboardwithstands rough treatment

Industrial SpecialistsKey Markets

Product Focus TSK 105 Keyboard• Full keyboard functionality

• Resists moisture and dirt ingress

• Sealed to IP65

• PS2 or USB compatible

• Use in aggressive environments

Sealed against damage from spillageTSK 105 operates like a normal keyboard

8

EAO Customer Magazine

EAO_IT_inTouch_06_EN

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