EACS Corporate Brochure

Corporate Overview

76199 Corporate Brochure:72039 Corporate Brochure 25/8/11 08:54 Page 2

A Personal Note from the Managing Director

“What really differentiates EACS from other IT service providers is our relationship-led business

ethos. This degree of understanding is not just aboutfamiliarity with IT infrastructure or software products,

but also what you do as a business, what you need your systems and software to do for your business

and the essential role people play in bringing all these elements together successfully.

To that end, I’ve driven the company’s developmentaccording to five fundamental principles:

“I want to enjoy coming to work, I want my staff to enjoy working for us, I want customers to enjoy

working with us and value us as a partner, we must do a professional job, and we need to be profitable.”

You have a business to run; you rely on your IT. You need a services partner to work with who is

committed to helping you get the best for your businessfrom your IT systems, applications and processes. We

strive to maintain the capabilities, skills, commitment to partnership and honesty that customers have come

to trust and value so highly over the years.”

Mike DearloveManaging Director, EACS

www.eacs.com

“EACS understands the

direction your

business needs to

move in and advises

you accordingly. If

necessary they will

help every step of the

way in achieving your

goals. However, once

achieved they do not

sit back, they are

proactive in

continually striving to

improve your business

in any way necessary.”

Chris Young, Rapleys

“EACS understands the

direction your

business needs to

move in and advises

you accordingly. If

necessary they will

help every step of the

way in achieving your

goals. However, once

achieved they do not

sit back, they are

proactive in

continually striving to

improve your business

in any way necessary.”

Chris Young, Rapleys


www.eacs.com

“From the outset we

knew that we needed

a partner that could

work alongside our IT

team, resolving the

more complex issues

that were outside our

own capabilities and

providing knowledge

sharing and transfer

to ensure that we

could progress the

project at our own

pace. In EACS we

found our partner of

choice.” James

Bunney, IT Support

Manager, British

Polythene Industries

“From the outset we

knew that we needed

a partner that could

work alongside our IT

team, resolving the

more complex issues

that were outside our

own capabilities and

providing knowledge

sharing and transfer

to ensure that we

could progress the

project at our own

pace. In EACS we

found our partner of

choice.” James

Bunney, IT Support

Manager, British

Polythene Industries

page one

Corporate Resellerof the Year

2009 Winner

SME Reseller of the Year

2007 Finalist

Corporate Reseller of the Year

2005 Finalist

SME Reseller of the Year

2003 Winner

Welcome to EACS

When you choose EACS you will receive practical,innovative and cost-effective IT products, solutions andservices to help you achieve your business goals. A factthat has made us an award winning IT advisor andprovider to a wide range of UK businesses ranging in sizefrom SMEs to large corporates.

Good IT solutions to business challenges don’t justhappen, they need to be planned, designed andexecuted. At EACS, we have a track record of workingwith our customers to understand their business issuesand priorities to provide best advice on IT strategy,systems, processes and training needs.

Our aim is to help you maximise the benefit from yourtechnology investments, implement reliable systems, andto be there when change is needed or to help shouldthings go wrong.

EACS was named “Corporate Resellerof the Year” at the CRN Channel Awards2009. This award recognisesexcellence in the delivery of solutions,service and support to customers.


Services & Solutions

The typical modern business uses a surprisingly wide range oftechnology to function. Like it or not, every business relies on

mission-critical IT infrastructure – the servers, desktops and laptops that your systems run on and your people use.

EACS understands that your IT systems are a means to an end – the running of your business. This means that we recognise thebusiness priority to design, implement and maintain reliable, high-

performance systems – and to provide IT products & services fullyaligned with your organisation’s needs and budget.

For some customers, we act as their ‘virtual’ IT department, carrying out all IT related tasks, and taking overall responsibility.

For other customers, we can integrate with a customer’s existing IT team to bring specific product, technology, analysis or project

management skills to bear. The scope of our work can be strategic,problem or project related, or simply to cover your peaks in demand,

but always putting someone “on your side” when you need it most.

We are also able to work in partnershipwith you to provide advice and guidance

on all your training needs using ourdedicated training division. We offer a

“one call” service, saving you time in locating and talking to many different training organisations to find the course

you require. Email [email protected] or visit www.harvardtraining.co.uk for more information.

www.eacs.compage two

“We felt that EACS fully

understood the unique

requirements and

budget limitations of a

registered charity.

They didn’t try and

sell us solutions and

services that we didn’t

need; they put

together a cost-

effective proposal that

would achieve both

our immediate and

long term objectives.”

Michael Cloete,

Former ICT Manager,

CHS Group

“We felt that EACS fully

understood the unique

requirements and

budget limitations of a

registered charity.

They didn’t try and

sell us solutions and

services that we didn’t

need; they put

together a cost-

effective proposal that

would achieve both

our immediate and

long term objectives.”

Michael Cloete,

Former ICT Manager,

CHS Group

DESKTOP & APPLICATION DELIVERY

Desktop Virtualisation & VDI

Application Virtualisation

User Virtualisation

Remote/Mobile/Flexible Working

Desktop Roll Out & Migration

Desktops as a Service

Server Based Computing

Security & Identity Management

Thin Clients

Remote Desktop Printing

Application Acceleration

& WAN Optimisation

VIRTUALISATION & INFRASTRUCTURE

Server Consolidation & Virtualisation

Storage

Online/Onsite Backup

Disaster Recovery & Business Continuity

CONTROL & COLLABORATION

Messaging & Collaboration

Unified Communications

Email Archiving

Systems Management

Network Security

Content Filtering

End Point Protection

SERVICES & SUPPORT

Cloud Computing

Server & Application Hosting

Managed Services

Remote Systems Management

Service Desk

Managed Backup

Project Management

Training & Skills Transfer

Licensing Consultancy

Hardware Installat ion, Setup,

Configuration & Commissioning

Software Configuration & Builds

Product Evaluations & Pilots

Outsourced IT Services

Hardware Break Fix


Our People

The EACS ‘edge’ is all about people and ours are skilled, welltrained, long serving and highly motivated.

When you work with EACS you will be assigned a dedicatedAccount Team consisting of an Internal and External AccountManager, so you have consistent access to knowledgeable people.

Our Technical Team is divided into solution areas each withhighly trained and qualified consultants, engineers and salesspecialists. They are dedicated to continuously improving theirproduct, service and solution skill sets and strengtheningpartner relationships. By focusing each team on a specific areawe ensure that delivery is completed by those with the rightcredentials rather than relying on a small group of people thatare expected to know everything. We are often able to bring afresh perspective on projects and offer creative solutions forsolving challenges based on our experience.

We hope you will get to know our whole team and encourageyou to attend the free seminars and workshops we runthroughout the year. As well as giving you the opportunity tolearn more about solutions and see demonstrations you cancatch up with your account team and talk to our partners.

EACS also has an ongoing programme of social events whichyou are encouraged to attend - we have introduced manycustomers and partners at these over the years.

Strategic Technology Partners

To help deal with the diversity of systems and products wesupport, we actively manage a series of key relationships withstrategic partners. We pride ourselves on the partnershipsEACS has built over the years with many of the market leadingmanufacturers, allowing us to provide our customers with thevery highest levels of advice, expertise and service quality.

www.eacs.com page three

“As a long standing

Microsoft Gold

Partner, EACS delivers

on their promise of

practical, cost

effective IT solutions.

Their team of

professionals are

highly skilled and have

knowledge across a

wide range of IT

disciplines. Whatever

your IT needs are,

EACS is a great

partner to have by

your side” .

Steve Clayton,

Storyteller, Microsoft

“As a long standing

Microsoft Gold

Partner, EACS delivers

on their promise of

practical, cost

effective IT solutions.

Their team of

professionals are

highly skilled and have

knowledge across a

wide range of IT

disciplines. Whatever

your IT needs are,

EACS is a great

partner to have by

your side” .

Steve Clayton,

Storyteller, Microsoft


Our Customers

At EACS we know it is not just about providing the best-of-breed product, service or solution; it’s also

about working in true partnership. Above all else, we prideourselves on our excellent customer experience. This is

evident through the long-term relationships we haveestablished with many of our customers, some of

whom we have been partnering for over 17 years.

We very much value the feedback provided by ourcustomers and fully understand that we would not be where

we are today were it not for their help along the way.

EACS in the Community

Over the years EACS has been proud to show our support toa number of charities, local businesses and sports teams.

Whether this is by providing prize donations, sponsorship orour employees participating in events. This includes

sponsoring the Young People of the Year (YOPEY) Awardsevery year since 2008 and taking part in Byte Night - the ITindustry’s annual sleep out in support of Action for Children.

www.eacs.compage four

"The big difference

with EACS is how our

relationship has

matured and

developed over the

years. We can rely on

them to look after us

and anticipate our

needs even before we

see them ourselves.

This type of

relationship can only

subsist when a level of

understanding and

trust exists between

the two parties"

Brian Leslie,

General Dynamics

We appreciate that the IT products, services and solutions oftoday's world are often complicated and require in depth

investigation to find out if they're suitable for your company.Optimise IT is our annual Strategic IT Solutions Update and

Open Day designed to provide you with a focused opportunityto learn how leading edge technology and solutions can help

improve your business. You can join IT Managers and businessdecision makers to see live demonstrations, hear insightfulkeynote speeches, select from focused breakout sessions

and visit a wide range of exhibitors.


www.eacs.com page five

“We knew that we had

tight deadlines for what

was a major

infrastructure project, so

to help us through the

learning curve, we

involved our long-term IT

partner EACS to help us

deliver the project. We

regularly shared

information on risks,

issues and assumptions

as the project went on.

By pulling together a

team from Essex, EACS

and Microsoft, we also

made use of bright ideas

and lateral thinking to

get even more benefit”

Sagar Roy, Assistant

Head of IT Operations,

Essex Police

“We knew that we had

tight deadlines for what

was a major

infrastructure project, so

to help us through the

learning curve, we

involved our long-term IT

partner EACS to help us

deliver the project. We

regularly shared

information on risks,

issues and assumptions

as the project went on.

By pulling together a

team from Essex, EACS

and Microsoft, we also

made use of bright ideas

and lateral thinking to

get even more benefit”

Sagar Roy, Assistant

Head of IT Operations,

Essex Police

Registered Charity No 1069284

Our Customer List Includes:

Large Enterprises

To request a copy of the EACS Customer Reference Pack,please do not hesitate to call on 0845 3379 146 or e-mail:[email protected]

Not for Profit & Public Sector

Thera Trust®

SMEs


Contact Us

If you would like to discuss how EACS can help make technology

more effective in your business, or to understand more about any

particular product, solution or service, please do not hesitate to

contact our team of dedicated staff at:

EACS Limited

Head Office: 7 Ramsay Court, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire PE29 6FYTel: 0845 3379 146 Fax: 0845 3379 147 Email: [email protected] Web: www.eacs.com

EACS is a registered Ltd company, number 2913587

Follow us on @EACSLTD


EACS Corporate Brochure

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