Contact the EachStep team on:

0161 220 0900eachstep@c-i-c.co.ukwww.each-step.co.uk

About EachStepWe are part of Community Integrated Care (CIC Group), a national charity that has decades of experience in supporting people with care needs to live independent and happy lives.

CIC Group is one of the largest charity providers of dementia care and support in the UK and assists over a thousand people with age-related conditions in Manchester and the surrounding areas.

EachStep draws upon all of CIC’s skills, experience and local knowledge to deliver an innovative new service that makes a real difference to people with dementia and their loved ones.

Home CareDay CareRespite Care Residential & Nursing Care

“Hello and thank you for your interest in EachStep Blackley. My name is Michelle and I am proud to be the Manager of this wonderful service.

At EachStep, you’ll find a £5 million building filled with innovation, designed by award winning architects and Community Integrated Care’s own dementia care experts. But our journey in creating EachStep didn’t begin with a decision to build a new care service, it started with us looking at the many issues that people with dementia face and asking ourselves a question – ‘How can we do things differently to really change people’s lives?’

The founding principle of EachStep is a set of seemingly simple concepts: that people with dementia need consistency in their lives; that they and their loved ones need support; and that they should be cared for by well trained staff with facilities that really meet their needs. We have brought these simple beliefs together to devise a service that is truly innovative.

EachStep Blackley offers a complete range of support for people with dementia – home care, day care, respite care and residential and nursing care. By providing this holistic package we are in the unique position

of being able to support people with dementia each step of the way, offering assistance to meet any challenges they may face and helping to relieve some of the pressures that family and other carers experience.

With our highly trained staff, specialist facilities and philosophy of always supporting people to enjoy happy and fulfilled lives, we aim to offer the highest standards of dementia care. We continually strive to make EachStep not just a beacon for excellence locally, but nationally too.

Our service is vibrant – a place where people are well cared for and supported to be happy, engaged and fulfilled. We want to really get to know the people who use our service, and use this understanding to support their mental stimulation and physical wellbeing, helping them to remain independent for longer, be part of their communities and continue to follow the interests and activities that they enjoy.

We know that dementia is a daunting condition with lots of ‘what if’s’ and as much as possible, we want to help. EachStep isn’t just a name to us, it’s our commitment: that we will always be there, supporting people each step of the way.”

Michelle Phillips,Service Manager, EachStep Blackley

Home Care

Who will be supporting me?

We know how important it is for you to feel safe and comfortable with the people coming into your home. All our specialist Home Care support workers are fully CRB checked and are committed to providing you with a professional, friendly and supportive service. Where possible, you will be supported by a consistent staff team, so you can develop a great relationship with your carers and they can become familiar with you and your needs.

Uniquely, each member of the EachStep team receives specialist dementia training and qualifications, meaning that they understand the condition and how it affects the people they support. By seeing the world through your eyes, they can offer you comfort and support, and help you to maintain your lifestyle, routines and independence.

How will my support be arranged?

We believe that good dementia care needs to be flexible so we ensure that our appointments are convenient to you. If you want to schedule your appointments weeks in advance this is possible, but equally if you prefer to arrange your support closer to the time that you receive it, we will try to accommodate you at short notice, where possible.

Our service will support you through any challenge that you may face. Should you ever be in a crisis situation, such as your family or other carers being unavailable or you becoming ill, you can call on us and we will support you at the earliest possible opportunity.

How can Home Carehelp me?Home is a special place to all of us, a familiar environment that is filled with happy memories, but for many people with dementia, continuing to live independently at home is a struggle. This is where the EachStep team can help.

EachStep Home Care is a specialist service that helps people with dementia to continue to live independently in their own homes.

EachStep delivers a range of support to people with dementia at home, day and night, to give them security, independence and comfort.

Here are a few examples of the support we can offer:

Personal CareAssistance with personal tasks such as getting in and out of bed, washing and dressing, help with medication or preparing meals.

Domestic and practical servicesSupport with household tasks such as shopping, laundry, ironing or housework.

Social supportAccompanying people to attend appointments, leisure or social activities.

Respite servicesOffering respite to family or other carers whenever necessary, including overnight and at weekends, allowing them to take some time out from their role.

Whether you want our support every day or for just a few hours a week, we will provide you with a package of support that is specifically built around you and your needs.

Day Care

How can Day Care help me?

For some people, dementia can be an isolating condition that makes it difficult for them to stay in contact with friends, pursue their hobbies and meet new people. The Club offers a great way to remain active, meet and make friends and have fun.

Mental stimulation and social interaction have great health benefits for people with dementia, so accessing The Club offers fantastic support for staying independent for longer too. The Club can also help family and other carers, allowing them to take some time out of their caring routine knowing that their loved one is well supported and enjoying a great day out.

When does the The Club open?

Our day service is typically open every day from 8:30am until 6pm. We try to ensure that The Club is flexible to all of our members and their commitments – because of this we offer a range of sessions that run from as little as three hours to as long as a full day.

We can also offer transport to and from The Club, meaning you will always be picked up by a familiar face.

What happens at The Club?

There are a wide range of fun and engaging activities on offer in our service, all designed to suit the varying interests and abilities of members. From arts and crafts to gardening, baking and music, every day you will have a varied schedule of activities that you can choose to take part in. As our service is focused on getting to know you, we will also support you to pursue your existing hobbies and skills.

The Club also includes a range of facilities such as a kitchenette, cinema screen and large patio gardens, for people to access and enjoy when they choose. We can also provide people attending The Club with delicious healthy meals and snacks.

Who will be supporting me?

Members of The Club will be supported by Care and Activity Workers, specially trained staff who are focussed on giving our members all the support they need and ensuring that they are taking part in fun and engaging activities.

What is Day Care?Day Care gives people with dementia the opportunity to spend a day with company, enjoying entertaining and engaging activities. It’s a great way to meet new people, have fun and spend some time away from home in a new environment.

Our EachStep Blackley service includes a large spacious day service called ‘The Club’, which can accommodate up to 25 people at a time.

The Club has been specially designed to be accessible for people with dementia and offers a wide range of activities to fulfil every member’s interests.

Our staff will regularly meet with you and your family or other carers when necessary, to assess that the support you are getting at The Club meets your needs. By regularly reviewing the support we give you, we’ll ensure that you are always getting the most out of the day care you receive and that this is the right service for you.

Respite Care

What respite facilities does EachStep Blackley offer?

EachStep Blackley includes a large respite household called ‘Thornlea’, which supports up to 12 people and includes a range of specialist facilities to support independent living and give residents the very best in respite care. Respite admissions can range from living in our service for a few days to several weeks, depending upon your own personal situation.

Residents will have their own fully furnished en-suite bedroom with digital TV. These bedrooms have been specially designed to maximise comfort, independence and safety, and include an accessible bathroom with a light sensor and a nurse-call system.

Thornlea includes a large communal area where you can watch television and meet with your family and friends, as well as a dining area and kitchenette for people who enjoy taking part in household tasks.

As Thornlea is on the ground floor of EachStep Blackley, it faces out onto our large, landscaped gardens, giving you easy access to this wonderful feature of our home.

Who will be supporting me?

You will be supported by our Care and Activity Workers, specially trained staff who can give you all of the support you need and assist you to enjoy an active and fulfilling time whilst in our service. When you first join our service, we will spend some time getting to know you – your support needs, interests and life history, so we can devise a package of respite care that is tailored to best meet your needs. Our service also

employs a number of specialist staff such as a Dementia Nurse Specialist and a Dementia Occupational Therapist, who will be on-hand to provide you with additional care and support if necessary.

Activities at Thornlea

At EachStep, we believe that supporting people to enjoy a range of stimulating activities is integral to delivering great dementia care. Because of this commitment, we ensure that our respite service offers residents the opportunity to take part in different planned and informal activities.

We encourage our residents to get involved in the daily routines of life at Thornlea, just as they would in their own homes. From helping staff to prepare snacks and drinks, to tidying the household, residents use these activities to keep busy, enjoy company and prepare to return back to home life.

We also offer regular planned activity and entertainment sessions to meet the varying interests, talents and abilities of our residents. We encourage you to share with us your own special talents, hobbies and skills, so that we can offer support to continue these during your stay at Thornlea. You will also have access to the other recreational facilities in our service, including our hair and beauty salon, accessible gym and library.

Can I have family and friends visit me?

At EachStep Blackley, we encourage your family and friends to be involved in all aspects of life within our service. We have no restrictions on visiting hours, so your loved ones are always welcome.

Respite at EachStepRespite Care offers people with dementia short-term residential care and support. This support can be invaluable, giving family and other carers a well-deserved break, or helping people with dementia who are unable to continue living in their own home for a short period of time.

Respite can help:Family & other carers – Allowing them to take a planned break from their caring routine, for instance to go on holiday or meet other commitments and responsibilities they may have.

People recuperate from illness or injury – For example, offering support to people who are leaving hospital but still need some assistance before they can return to living independently.

People in a crisis – Where we have availability, we can offer responsive support to people in crisis situations, such as their usual carers being unavailable.

Residential &Nursing Care

Our home features four residential and nursing households which each support 12 people: ‘Charlestown’, ‘The Clough’, ‘The Howells’ and ‘Woodlands’. These households have been purpose designed to promote the independence, safety and wellbeing of people with dementia, applying the latest innovations and research in dementia care, yet still feeling homely and welcoming.

Who will be supporting me?

Our residential and nursing households are supported by a range of expert staff who are specially trained to deliver excellent dementia care and support.

Our Care & Activity Workers have the dual role of offering support and also providing stimulating and engaging activities, which we believe to be integral to delivering great care.

When you first join our service, you will be assigned a ‘key worker’ – who will take lead responsibility for supporting you and planning the support you will receive. They will spend time with you and your family, getting to know you, your personality, interests and life history, to ensure that you are given a service that really meets your needs and takes account of your likes and dislikes.

We are also proud to have our own Dementia Nurse Specialist and Dementia Occupational Therapist Practitioner, who will use their expert understanding of the condition to ensure that you are receiving the best possible care.

As we are committed to supporting you each step of the way, our staff are trained to support you through any challenge you may face – including supporting people in ill-health and offering end of life care.

What will my bedroom be like?

You will have a large, en-suite bedroom that has been specially designed to be comfortable and accessible to people with dementia. Your bedroom will be well-furnished, with an armchair, dressing table and a bed, as well as a flat-screen digital TV.

You are encouraged to personalise your room with your own treasured photographs ornaments and furniture, should you wish. Your room also includes Sky television, internet and telephone points, should you wish to order these services.

Our Residential & Nursing CareResidential and Nursing Care offers 24-hour assistance to people with dementia who need more intensive, full-time support.

EachStep Blackley offers specialist residential and nursing care that is focused on enabling people with dementia to live happier, more independent lives. With our purpose designed, state-of the art service and specially trained staff, we can offer you the very best in dementia care.

Bedrooms in our households have been decorated in a colour scheme proven to be most soothing and recognisable to people with dementia, include large accessible ‘wetroom’ bathrooms which feature motion detector light sensors, and include additional safety features such as an ‘On Call’ system, which will allow you to alert us should you need support.

We also have a number of additional facilities that can be accessed by residents including:

The Salon

Enjoy some time out being pampered at our Salon. We offer a range of appointment times, meaning you can book at a time that is convenient to you.

The Gym

Our service includes a gym offering a range of accessible, motor-assisted fitness equipment. Gentle exercise brings great health benefits to people with dementia, as well as being fun.

The Library

EachStep Blackley has its own library, which is a quiet space to relax, reading books and magazines, or browsing the internet.

The Café

Our ground-floor café is a great place to entertain your family visitors and friends, enjoying a meal together or a hot drink and snack.

What activities will there be?

A key focus of our service is providing you with support that keeps you engaged, active and stimulated. Because of this, we will not only offer a variety of planned activities but support you to be active in the life of our households – for instance, if you wish to set the tables for lunch or help us to prepare snacks and drinks. EachStep is your home and we are happy to support you to take part in any of the tasks and activities that go on in our service. Our Care and Activity Workers will be with you regularly, taking time out to chat with you and see how we can best support and meet your needs.

We also offer a range of planned activities, from day trips out to visits from community groups, arts and crafts classes to reminiscence sessions, all designed to meet the varying interests and abilities of all of our residents.

What food will be on offer?

Our households offer a varied menu of nutritious and delicious meals, all cooked from fresh by our chefs. We welcome suggestions from our residents on meals and try to ensure that there is always something on offer that is to your taste.

Can my family and friends visit me?

EachStep is your home and we encourage your family and friends to become involved in life here. We host regular social events for residents and their families and have no restrictions on visiting hours, so your loved ones are always welcome. We also have a visitor’s bedroom, should your family or friends need to be with you overnight.

Can you support me to continue to follow my faith?

We respect that religious and cultural beliefs are important to many of our residents and will endeavour to support you to access your local faith group.

What facilities will there be in my household?Each household has large, communal living spaces that offer a range of facilities for leisure and activity. These include comfortable lounges, where you can meet friends or relax watching the television; balconies that offer a wonderful view of our expansive landscaped gardens; and kitchenettes, where you can take part in household tasks, should you wish.

GardensOur service includes large, landscaped gardens that have been designed using flowers and plants that bloom with colours and scents that are most comforting and engaging to people with dementia.

We call our innovative approach to dementia gardens ‘Eight Meaningful Destinations’ reflecting the fact that they have eight different areas where you can relax, take part in activities and enjoy the views, all with their own unique features. From large pagoda’s covered in climbing plants to an area designed to look like parks of the past, our gardens have lots of wonderful features and offer an amazing sensory experience.

Contact the EachStep team on:

0161 220 0900eachstep@c-i-c.co.uk

www.each-step.co.uk

EachStep Blackley: 198 Charlestown Road, Manchester, M9 7ED Tel: 0161 795 6641 Email: eachstep@c-i-c.co.uk Web: www.each-step.co.uk

Part of Community Integrated Care ‘CIC Group’ and ‘EachStep™’ are trading names of Community Integrated Care, a company limited by guarantee, registered in England and Wales (Company Registration Number 2225727). Community Integrated Care is a registered Charity (Charity registration number 519996 (England) and SC039671 (Scotland)).