E3-E4 MANAGEMENT€¦ · Management HRM S&D REM BIS Quality Management Enterprise Portal Business...
Transcript of E3-E4 MANAGEMENT€¦ · Management HRM S&D REM BIS Quality Management Enterprise Portal Business...
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E3-E4
MANAGEMENT
ERP Project
15th March 2011
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WELCOME
• This is a presentation for the E3-E4 Management
for all streams for the Topic:
ERP Project
• Eligibility: Those who have got the Upgradation
to from E3 to E4.
• This presentation is last updated on 15-3-2011.
• You can also visit the Digital Library of BSNL to
see this topic.
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Agenda
i. What is ERP?
ii. Characteristics of ERP
iii. Why ERP?
iv. Implementation in BSNL
v. Some ERP Screens
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What is ERP?
Enterprise Resource Planning Software
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What is ERP?
ERP Software is a multi- module application
software that integrates activities across functional
departments/units.
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What is ERP?
Integration of different Processes and Data into
Single System
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Historical System Architectures
• “Island of Automation”
• A hodge-podge of various systems that operated or
managed various divergent business processes.
• Systems were integrated with each other and
sometimes they weren't.
• Sometimes they were loosely interfaced and
sometimes they were more tightly interfaced
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Key Characteristics of ERP
1. Integration:
Seamless integration of all the information
flowing through a company – financial and
accounting, human resource information, supply
chain information, and customer information
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Key Characteristics of ERP
2. ERP Systems are not developed in-house:
• Mapping organizational requirements to the
processes and terminology employed by the vendor
• Making informed choices about the parameter setting
• Organizations that implement enterprise systems
enter into long-term relationships with vendors.
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Key Characteristics of ERP
3. Best Practices
ERP vendors talk to many different businesses
within a given industry as well as academics to
determine the best and most efficient way of
accounting for various transactions and
managing different processes. The result is
claimed to be “Industry Best Practices”
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Key Characteristics of ERP
4. Some Assembly Required
• Integration with various processes across
different modules and integration testing is
required
• Integration with other applications is also
required.
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Why ERP?
• Technology
Transition of IT from Supporting Operational
entities to becoming Strategic Business Tool
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Why ERP?
Corporate Initiative
• Strategic Initiative – Capability to Compete
• Operational Initiative – foundation for
performance and cost improvement via
integration
• Organizational Initiative – To initiate major
organizational change within the company
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Benefits of ERP
• Best Processes
• Reduced Inventories
• Integrated SCM
• Order Cycle Improvement
• Customer Service Improvement
• Reduced Working Capital
• ……………….. and so on.
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ERP Project of BSNL
• Will be touching all the functions of organization
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ERP
FICO
MM and Inventory
Plant & EqptMaintenance
SCM
Project Management
Production Management
HRM
S&D
REM
BIS
Quality Management
Enterprise Portal
Business Intelligence & Analysis
Enterprise Strategy Mngt
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ERP Implementation in BSNL
• SI – M/s HCL Infosystems Limited
• Application Provider : SAP
• BPR Consultant : M/s E&Y
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Data Centres & Network
• CDR Data Centres at Kolkata and Hyderabad
• CDR Network to be used.
• New N/W for non-CDR Circles
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ERP in BSNL
• Phase I – To be implemented in Seven Circles
(being prepared for implementation)
• Phase II – To be implemented by March 2011.
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POC Circles
1. ALTTC
2. BSNL Corporate Office
3. Karnataka TC
4. MH TC
5. STR
6. WTP
7. Telecom Factory Mumbai
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ERP Implementation Approach
BPR Exercise
•Document Existing Processes
•Decide on “To Be” Processes
SRS Documentation•Documentation of requirements
Application Validation
• Testing of Each & Every Processes
Implementation
• Integration
•Data Populating
• Training
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ERP Implementation
• Infrastructure
• Data Collection
– Master Data in Templates
– Decide SPOC Officers for Data Collection
– Transaction Data During Pre-Go-Live
Stage
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ERP Implementation Formation
• Core Team
• Power Users
• End Users
• ESS Users
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Role of Core Team
• BPP Phase – Design of ERP System
– To ensure implementation of BPR
Recommendations
• Realization Phase: Formation of Data Migration
Strategy, Templates, Testing Strategy, Test
Cases
• Imparting Training
• Final Phase: Cut-over and Migration
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Power User Teams
• To be formed before the POC Go-Live
• Levels
I. Unit Power Users- L1
II. Circle Level Power Users – L2
III. Central Level Power Users – L3
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Unit Level Power Users(L1)
• Owner – SSA
• Number – Minimum 2
• Responsibilities
– SAP GUI Installation
– Hardware Availability/Compatibility/Installation
– Liaison for SAP User Management
– General Hand-holding
– Resolution of Module Specific Queries of End Users
– Act as ESS Trainers for the unit
– Liaison for Change of Work Flow
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Circle Level Power Users(L2)
• Owner – Circle
• Number – Minimum 2 per module
• Responsibilities
– SAP GUI Installation at circle level
– Hardware Availability/Compatibility/Installation
– Liaison for SAP User Management
– General Hand-holding
– Resolution of Module Specific Queries of L1 and End Users
– Act as ESS Trainers for the unit
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Circle Level Power Users(L2)
• Responsibilities
– Assess and Recommend in Change of Work Flow
– Train Power Users of Circle
– Implement New Functional Requirements
– Test and Validate before final release in the system
– Look for Improvement areas/ change
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ERP Implementation
• Right mix of People, Process and Technology
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Major Issues
• Integration with Existing Diverse Applications
• Large Organization
• Many Processes
• Non-uniform Processes
• Resistance to Change and Adopt New Processes
• Data Preparation
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SAP ERP Screen Shots
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Logon Screen
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BackExit Cancel
New Session
Short Cut
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Concluding Remarks
• Technology is an enabler, not the driver
• It is a means to an end, not the end.
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