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E3 - E4

MANAGEMENT

INSPECTIONS


WELCOME

• This is a presentation for the E3-E4 Management for the

Topic: Inspection .

• Eligibility: Those who have got the Upgradation to from

E3 to E4.

• This presentation is last updated on 15-3-2011.

• You can also visit the Digital library of BSNL to see this

topic.


AGENDA

Why Inspections?

Type & Team of Inspections

Preparation of Inspection Report

Follow up after Inspection

Inspection Schedules

Topics of Inspections

Inspection Procedures


To check whether the rules and norms are being

followed.

Identify shortcomings which may not visualize by the

person during working.

Not for fault finding but to suggest the improvements.

Fear of inspection, will refrain to commit irregularity.

WHY INSPECTOINS ?


Planned (Routine) inspection at regular interval.

Surprise inspection

Type & Team of Inspections

Type of Inspections:

Team of Inspections:

Individual or any team can do inspection.

Presence of all the officers should be mentioned

in the inspection report.


Inspection report should be submitted as soon as

possible (within 7 days)

In first Para the place ,date & time of inspection is to be

mentioned.

In second Para the officers present during the

inspection is to be mentioned

Subsequent points can be the observations




� In next Para the analyses or findings

� In last Para, conclusion or recommendation

� All the Pages should be numbered along with total

number of pages

� All the pages should be signed by the inspecting

individual/ team or authorized person.


Approved copy of inspection report should be

send to concern persons/office

Corrective action on the inspection is to be

monitored by the inspecting authority.

Issue reminders or bring it to the knowledge of

competent authority if compliance not received

within the stipulated time.

Follow up after Inspection


Every Year

Every even year

Every odd year

Inspection Schedules

Annual Inspections in BSNL


Administration

Telecom Accounts

Inspections

Local Telephone System

Planning & development

Internet & Intelligent Network.


Topics for Inspection Every Year:


Marketing

CMTS

WLL

General Parameter

Telephone Revenue


Topics for Inspection Every Year


Public Grievances

Establishment

Training

Circle store Depot

Computerization & IT

Regulation

Value Added Services

Vigilance


Topics for Second Year Inspection


O & M Matters

Official Language implementation

Welfare & Sports

Commercial & Directory

Building & Fire safety measures


Topics for First Year Inspection


PTCC

Civil

Electrical

Architecture


Topics for First Year Inspection:


Cadres having shortage of more than 30%.

Staff telephone ratio for present year as well as for

last 2 years.

Full details of DPC meetings held for promotion in

the last 2 years.

Proper confidential records now APAR.

Intimation of adverse entries to the concerned

officers/officials .

Availability a few CRs (APAR) for sample check.


Administration:


Proper register of appeals/petitions are being

maintained separately.

No. of cases have been received in the last two

years, cases are still pending for disposal pertaining

to staff matters with the reasons for their

pendency.

Has the number of appeals increased or decreased in

last two years? Reasons for heavily delayed cases.


Administration:


Records of property returns submitted by all the

officers/officials every year.

Details & number of such officers who have not

submitted the Property return last year and what

action is being taken against such officers to submit

their return in time.

Vehicles lying off road for more than six months for

scrapping-reason for not disposing - target date

(added on 22-01-2004)


Administration:


Pension cases

(i) Details of pending pension cases, pensioner

benefits indicating the period of pendency with

reasons.

(ii) -Total number of pension cases during the year.

-Cases pending for settlement for more than 3

months [added on 22-1-04]

- Reason for non settlement.

- Action/target by GM Finance/CGMT


Telecom. Accounts:


Register for nominations under revised rule is

maintained and acknowledgement of nominations

from the officials placed on record

All SSAs have sent certificate to Circle office

regarding verification of service last year?

GPF account up to March have been closed and slip

issued to concerned officers/officials & GPF

nomination periodically checked.


Telecom. Accounts:


Service book shown to officials every year.

Liquidation of outstanding dues.

a) More than 5 years.

b) 3 to 5 years

c) Less than 2 years

Watch kept on Wages, TA, Office, expenses,

OTA and Medical expenditure.


Telecom. Accounts:


Register for allotment for contingency and

fluctuating charges has been maintained.

Up to date Service verification of all

officers/officials, the Leave A/c , details of

family, nominations for GPF, Gratuity, &

CGEGIS/GSLI is available. Make available few

service books for sample check.


Telecom. Accounts:


(a) Whether the sanctioned Project estimates

are reviewed in connection with expenditure?

(b) Whether any expenditure has been

booked after three months of the

commissioning of system/scheme? If yes, give

details.


Telecom. Accounts:


The items as pointed out in the last inspection

report has been attended and compliance report

sent to BSNL HQ. If not, the reason with details of

pending items and their present status.

Annual administrative inspection of the circle

office/SSA being done regularly by the CGMT. The

date of the last inspection and comment on the

follow-up action. When is the next inspection

proposed ?


Inspection:


Details of technical inspections due and done last 2

years. These inspections being done regularly or

not and action being taken. The points raised in the

inspection reports.

The record is maintained in respect of Administrative

Inspection of SSA office by SSA Heads.

Details of regularly Surprise visits in the circle by

CGM/GMs and pending items if any.

Details of surprise visits carried out by CGM/GMs in

the circle during the last year.


Inspection:


The Incentive Schemes to customers

launched by other service providers in Basic as

well as cellular service.

Indicate Budget allotted to Marketing for the

last year and current year and expenditure

incurred in Marketing efforts.

Details on various marketing activities during

the Previous and current year.


Marketing:


Electronic Media : Expenditure incurred on

advertisements on TV, Radio and Others

Print Media: expenditure on advertisements in

Newspapers, Magazines and Others.

Outdoor: expenditure incurred on Hoarding, Banners and

Others.


Marketing:


No. of sponsorship given /Exhibitions participated.

No. of Officers trained in marketing by BSNL from

outside agencies.

Publications: No.of brochures / manuals/annual

reports/calendars/diaries/pamphlets/books etc printed.

The facilities provided by BSNL Call Centre's as

provided by the private operators.


Marketing:


Details of No. of officers/officials under suspension

for less than 6 months and more than 6 months in

the Circle. Whether any review of such cases is

done? If so, what is the frequency? Give number of

such cases reviewed last year.

Give the number of cases pending with CBI. Date

from which pending and details may be given.


Vigilance:


Statement on disciplinary cases under Rule 36

is being sent regularly. Details of such cases.

No. of surprise visits/inspection conducted by

vigilance officers in the last 2 years.


Vigilance:


Officers/officials are working in the Circle office having

working knowledge in Hindi .

Rubber stamps, sign boards, seal, letter heads,

Name Plates, official description on vehicles, Visiting

cards, Badges, Logo, Monograms and Charts /Maps

are in bilingual form and the regional language as per

existing orders.

Information is to be furnished in the prescribed

Performa.


Official Language Implementation :


The welfare activities are being carried out

effectively in the Circle. Give details of the welfare

activities and expenditure incurred during last two

years.

What are the welfare institutions/amenities existing

in your Circle such as canteen, tiffin room,

recreation club, inspection quarter, holiday home,

Crèche etc.


Welfare and Sports :

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