{e0094fa2-5d33-44a2-A1e7-Acabf1b180d5} WCS July 18 Webcast IBM FINAL
Transcript of {e0094fa2-5d33-44a2-A1e7-Acabf1b180d5} WCS July 18 Webcast IBM FINAL
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IBM Webcast:
Generate Demand Using Your Web Content and IntegratedEmail Marketing Campaigns
July 18, 2013
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Welcome
An Integrated Marketing Platform
Matt Nisonger, Director, Strategy and Strategic Engagements,SharedVue
IBM PartnerWorld Benefits: IBM Web Content Syndication and the NewEmail Marketing Campaign Platform
John Wood, Global Program Manager, IBM
Creating An Email Campaign
Marie Duncan, Key Account Manager, SharedVue
Wrap Up and Questions and Answers
Agenda
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SharedVue Integrated Marketing
Matt NisongerDirector of Strategic Engagement, SharedVue
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Why Integrated Marketing?
92% of B2B buyers use online resources to research products and services
B2B buyer is on average 60% through the sales cycle before engaging with
a salesperson
New tools (apps, RSS, aggregators, UGC, review sites) give them the
power to decide how and where to digest content
Partners Must:
Publish wide and deep
Be personable, Learn about customers, Remember customers
Align message with customers need
Meet them where they spend their time
A Look at Customer Buying Trends
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Website
Email
Campaigns
Event
Management
Social
Lead Generation & Reporting
IBM Content
Automation
Results
WebcastsCopy Whitepapers Video Articles
Integrated Campaign Platform
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Integrated Lead Generation
for Partners
Customer JourneyWebsite
EmailCampaigns
Social
Metrics
Newsletters,
Events, Targeted
CoBranded Assets
Up-to-Date Content
Curated Content
Trust, Awareness
Trends, Aggregated
Exportable
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Integrated Marketing Approach
Content Strategy focused on updated Go-To-Market messaging
Tools to Drive Traffic
Email Campaigns
Social
Events
Lead Generating Features
Automated Newsletters
Cobranded Collateral
Lead Scoring
How we support a lead-generating, performance-based program
Programs leveraging the Integrated Approach
receive 4x the page views and 2x leads
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Social Content Management
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Clients:
Receive / View Content
Respond to offers
BP and IBM Metrics
BP: Executes Tactics using Integrated Platform
Web Email Social
IBM: Provides Client Marketing Content
Web Content Syndication Digital Content MarketingThe Web Content Syndication benefit is being enhanced to provide an an integrated digitalcontent marketing suite / platform for Business Partners . a Market Through vehicle thatenables partners to generate client demand for IBM based solutions
Metric
s
Web Content Campaign Content Social Content
Metric
s
Campaign and
Event emailsIBM Branded
Web Assets
Curated Content
Ready for use
Trends, Aggregated
Exportable
Assets & Offers
Leads and metrics
Coming 3Q
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Current Offering -- Web Content Syndication
IBM creates the marketing content
SharedVue manages the syndication services
Your Web site displays selected IBM content
Prospects never leave your Web site Leads are captured and delivered directly to you
Business Partner Web Site
Syndication
Service
SharedVue
IBM Brand
Content
IBM Prospects
Prospect interaction
with Business Partner
web site
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IBM Content Currently Available via Syndication
IBM Services
Business Continuity andResiliency Services
Cloud Services
Security Services
ServicePacs
Technical Support
Services
IBM Hardware
BladeCenter Express Servers & Storage
FlexSystem
IBM Certified Pre-owned
Equipment
Power Systems
Storage
Systems Network System x
System z
Technical Computing
IBM Software
Business Analytics Commerce Solutions
Enterprise Content
Management
Enterprise Marketing
Management
IBM Collaboration
Solutions IBM Sterling B2B
Integration
IBM Sterling Managed File
Transfer
Information Management
Platform Computing
Rational Security Systems
Smarter City Operations
Tivoli
WebSphere
PureSystems
IBM PureApplication System
IBM PureData System IBM PureFlex System
Cloud Computing
SmartCloud Foundation
SmartCloud Series
SmartCloud Solutions
IBM Global Financing
Hardware Financing
IBM Certified Pre-owned
Equipment
Software and Services
Financing
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Business Partner Value
Increase visibility of partnership with IBM
Leverage IBMs rich content onyourWeb site!
Keep prospects on yourWeb site
Get started in 15 minutes
Content updated automatically
No ongoing maintenance required
Deliver content customized to your Web site
Promote the products and services that
you offer
Available in 12 languages
Reduce your investment in marketing andtechnical resources, and support costs
No cost for PartnerWorld members!
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Campaign Automation CapabilityNow available using Ready to Execute Marketing Campaigns
Launch email campaigns directly fromPartner Console
Built on Ready to Execute
Easily upload, create and managecontact lists
Drive traffic to a customizable landingpage, integrated with existing IBMcontent showcase pages
Track open rates, click rates and more
Easy to execute with no additionalresources
No Cost
Landing
Page
GenerateDemand
Campaign
Automation
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Ready to Execute Campaigns
What is Ready-to- Execute (RTE)?
Pre-packaged email marketing campaigns
Includes strategy plan, assets and offers
Fully customizable, including a landing page
Consistent IBM messaging
Available at no charge
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Ready to Execute Campaigns
Whats available
26+ different RTE Campaigns (4 components each)
More loaded each month Translated versions (available upon request)
Sample Hardware Campaigns: Power Cloud
System x Cloud
ES Campaign System z Analytics
Storwize Family Campaign
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Social Automation Capability
Available content Scheduled content
IBM Provides ContentBP Selects and Schedules
For their social sites Track Activity & Results
Working to pilot and launch in 3Q
Enables you to execute social tactics using IBM client-facing content Integrated in one console with Web / Campaign / Metrics
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IBM Web Content Syndication
CampaignsMarie Duncan
Key Account Manager, SharedVue
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Choose from pre-made landing
page and email templates.
Web Content Syndication Campaign
Automation
Easily implement integrated-
media promotions.
Customize the templates for
your customers.
Upload/manage lists and sendto prospects, driving them to
the promotions landing page.
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2012 UBM Channel. All rights reserved.
Campaign Automation
Exclusive email promotion marketing and
management tool
Create successful IBM marketing campaigns
Choose from pre-made landing page and email templates
Customize the templates foryourcustomers
Upload/manage lists and send to prospects
Drive traffic and manage your campaigns
All from oneconsole
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Targeted email drives traffic to
special offers and your Showcase pages
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Look for
Campaigns in your
Partner Console
navigation
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2012 UBM Channel. All rights reserved.
Setting up a campaign
Step one:Add your company logo in the File Library
(located in the Campaigns navigation)
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Setting up a campaign
Step two: Choose a promotion campaign from the IBM
created and approved templates (Create New Campaign
in the Campaigns navigation)
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Setting up a campaign
Step three: Customize your promotion...including the title, run dates, campaign contact
person, campaign email, and the promotionlanding page
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Setting up a campaign
Stepfour: Prepare the campaign email to sendOnce the Campaign is customized, you can preview the
e-mail, add your contacts, and prepare to send
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Setting up a campaign
Step five: Select your contacts and sendUpload and manage your contact lists from the
Contacts tab in the Campaigns navigation
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After sending your campaign emailEmail results stored
immediately
Detailed profile for each
prospect
Easily build new Contact listsbased on Clicks and Opens
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Partner Console: Manage Campaigns
Use your Partner Console to:
Manage Campaigns and view
metrics
View email archive and real time
metrics
View leads information
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Contacts
Envelope Field/Subject Line
Pre/Post Send
Do you know what to do?
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Protect you r reputat ion!
Is your email is going to the right contacts?
Opt-ins!
Is your list up-to-date? Remove all unsubscribes
Clean out inactive contacts
Is your list targeted?
Segment contacts based on interest to ensure optimal
performance
Contacts
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Get more opens!
Will contacts recognize the From Name and From Email
address of your envelope fields?
Subject Lines:
35-50 characters long
No special characters or CAPS words
Engaging/sense of urgency
Concise
Envelope Field and Subject Line
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Prior to Sending
Test, test , test!
Send yourself a preview
Check links Proofread
Post-Send
How did you do?
Review your results
Who/when?
What to refine for next time?
Pre/Post Send
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Campaigns > File LibraryUpload your
company logo
Campaigns > ContactsUpload your
Contact List(s)
Campaigns > Create New CampaignSelect desiredCampaign
Quick Start: 3 Easy Steps!
To Get Started: New Users Should Register
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Not registered yet?
To Get Started: New Users Should Register
Go here
websyndication.sharedvue.net
http://websyndication.sharedvue.net/http://websyndication.sharedvue.net/ -
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Currently Syndicating and Registered
Business Partners: Go to your PartnerConsole and Select Campaigns
https://websyndication.sharedvue.net/partner
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Next Steps Business Partners who want to start
syndicating/register should go here:websyndication.sharedvue.net
Business Partners who haveregistered, but need technicalsupport to begin syndicating orcreating campaigns, should contact
us at: [email protected]
Business Partners and IBMers whowant to learn more about thesyndicating IBM content and thenew campaign automationcapability should go here:
www.ibm.com/partnerworld/syndication
Technical Support
Email us at:
[email protected] In North America call1-877-452-8756(8:00 am 8:00 pm EDT US)
For additional local language
support go to theSyndication Centerwebsyndication.sharedvue.netand click on the Contact tab
http://websyndication.sharedvue.net/mailto:[email protected]://websyndication.sharedvue.net/http://www.ibm.com/partnerworld/syndicationhttp://www.ibm.com/partnerworld/syndicationmailto:[email protected]:[email protected]:[email protected]://websyndication.sharedvue.net/http://websyndication.sharedvue.net/http://websyndication.sharedvue.net/http://websyndication.sharedvue.net/mailto:[email protected]://www.ibm.com/partnerworld/syndicationhttp://www.ibm.com/partnerworld/syndicationhttp://websyndication.sharedvue.net/mailto:[email protected]://websyndication.sharedvue.net/http://websyndication.sharedvue.net/ -
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Q&ATo ask a question during the live webcast, please type it in the Chat
window at the bottom of your webcast console.
If you are viewing the webcast on replay, please send any questions to