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    IBM Webcast:

    Generate Demand Using Your Web Content and IntegratedEmail Marketing Campaigns

    July 18, 2013

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    2

    Welcome

    An Integrated Marketing Platform

    Matt Nisonger, Director, Strategy and Strategic Engagements,SharedVue

    IBM PartnerWorld Benefits: IBM Web Content Syndication and the NewEmail Marketing Campaign Platform

    John Wood, Global Program Manager, IBM

    Creating An Email Campaign

    Marie Duncan, Key Account Manager, SharedVue

    Wrap Up and Questions and Answers

    Agenda

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    SharedVue Integrated Marketing

    Matt NisongerDirector of Strategic Engagement, SharedVue

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    Why Integrated Marketing?

    92% of B2B buyers use online resources to research products and services

    B2B buyer is on average 60% through the sales cycle before engaging with

    a salesperson

    New tools (apps, RSS, aggregators, UGC, review sites) give them the

    power to decide how and where to digest content

    Partners Must:

    Publish wide and deep

    Be personable, Learn about customers, Remember customers

    Align message with customers need

    Meet them where they spend their time

    A Look at Customer Buying Trends

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    Website

    Email

    Campaigns

    Event

    Management

    Social

    Lead Generation & Reporting

    IBM Content

    Automation

    Results

    WebcastsCopy Whitepapers Video Articles

    Integrated Campaign Platform

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    Integrated Lead Generation

    for Partners

    Customer JourneyWebsite

    EmailCampaigns

    Social

    Metrics

    Newsletters,

    Events, Targeted

    CoBranded Assets

    Up-to-Date Content

    Curated Content

    Trust, Awareness

    Trends, Aggregated

    Exportable

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    Integrated Marketing Approach

    Content Strategy focused on updated Go-To-Market messaging

    Tools to Drive Traffic

    Email Campaigns

    Social

    Events

    Lead Generating Features

    Automated Newsletters

    Cobranded Collateral

    Lead Scoring

    How we support a lead-generating, performance-based program

    Programs leveraging the Integrated Approach

    receive 4x the page views and 2x leads

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    Social Content Management

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    Clients:

    Receive / View Content

    Respond to offers

    BP and IBM Metrics

    BP: Executes Tactics using Integrated Platform

    Web Email Social

    IBM: Provides Client Marketing Content

    Web Content Syndication Digital Content MarketingThe Web Content Syndication benefit is being enhanced to provide an an integrated digitalcontent marketing suite / platform for Business Partners . a Market Through vehicle thatenables partners to generate client demand for IBM based solutions

    Metric

    s

    Web Content Campaign Content Social Content

    Metric

    s

    Campaign and

    Event emailsIBM Branded

    Web Assets

    Curated Content

    Ready for use

    Trends, Aggregated

    Exportable

    Assets & Offers

    Leads and metrics

    Coming 3Q

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    Current Offering -- Web Content Syndication

    IBM creates the marketing content

    SharedVue manages the syndication services

    Your Web site displays selected IBM content

    Prospects never leave your Web site Leads are captured and delivered directly to you

    Business Partner Web Site

    Syndication

    Service

    SharedVue

    IBM Brand

    Content

    IBM Prospects

    Prospect interaction

    with Business Partner

    web site

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    IBM Content Currently Available via Syndication

    IBM Services

    Business Continuity andResiliency Services

    Cloud Services

    Security Services

    ServicePacs

    Technical Support

    Services

    IBM Hardware

    BladeCenter Express Servers & Storage

    FlexSystem

    IBM Certified Pre-owned

    Equipment

    Power Systems

    Storage

    Systems Network System x

    System z

    Technical Computing

    IBM Software

    Business Analytics Commerce Solutions

    Enterprise Content

    Management

    Enterprise Marketing

    Management

    IBM Collaboration

    Solutions IBM Sterling B2B

    Integration

    IBM Sterling Managed File

    Transfer

    Information Management

    Platform Computing

    Rational Security Systems

    Smarter City Operations

    Tivoli

    WebSphere

    PureSystems

    IBM PureApplication System

    IBM PureData System IBM PureFlex System

    Cloud Computing

    SmartCloud Foundation

    SmartCloud Series

    SmartCloud Solutions

    IBM Global Financing

    Hardware Financing

    IBM Certified Pre-owned

    Equipment

    Software and Services

    Financing

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    Business Partner Value

    Increase visibility of partnership with IBM

    Leverage IBMs rich content onyourWeb site!

    Keep prospects on yourWeb site

    Get started in 15 minutes

    Content updated automatically

    No ongoing maintenance required

    Deliver content customized to your Web site

    Promote the products and services that

    you offer

    Available in 12 languages

    Reduce your investment in marketing andtechnical resources, and support costs

    No cost for PartnerWorld members!

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    Campaign Automation CapabilityNow available using Ready to Execute Marketing Campaigns

    Launch email campaigns directly fromPartner Console

    Built on Ready to Execute

    Easily upload, create and managecontact lists

    Drive traffic to a customizable landingpage, integrated with existing IBMcontent showcase pages

    Track open rates, click rates and more

    Easy to execute with no additionalresources

    No Cost

    Landing

    Page

    GenerateDemand

    Campaign

    Automation

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    Ready to Execute Campaigns

    What is Ready-to- Execute (RTE)?

    Pre-packaged email marketing campaigns

    Includes strategy plan, assets and offers

    Fully customizable, including a landing page

    Consistent IBM messaging

    Available at no charge

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    Ready to Execute Campaigns

    Whats available

    26+ different RTE Campaigns (4 components each)

    More loaded each month Translated versions (available upon request)

    Sample Hardware Campaigns: Power Cloud

    System x Cloud

    ES Campaign System z Analytics

    Storwize Family Campaign

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    Social Automation Capability

    Available content Scheduled content

    IBM Provides ContentBP Selects and Schedules

    For their social sites Track Activity & Results

    Working to pilot and launch in 3Q

    Enables you to execute social tactics using IBM client-facing content Integrated in one console with Web / Campaign / Metrics

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    IBM Web Content Syndication

    CampaignsMarie Duncan

    Key Account Manager, SharedVue

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    Choose from pre-made landing

    page and email templates.

    Web Content Syndication Campaign

    Automation

    Easily implement integrated-

    media promotions.

    Customize the templates for

    your customers.

    Upload/manage lists and sendto prospects, driving them to

    the promotions landing page.

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    2012 UBM Channel. All rights reserved.

    Campaign Automation

    Exclusive email promotion marketing and

    management tool

    Create successful IBM marketing campaigns

    Choose from pre-made landing page and email templates

    Customize the templates foryourcustomers

    Upload/manage lists and send to prospects

    Drive traffic and manage your campaigns

    All from oneconsole

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    Targeted email drives traffic to

    special offers and your Showcase pages

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    Look for

    Campaigns in your

    Partner Console

    navigation

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    2012 UBM Channel. All rights reserved.

    Setting up a campaign

    Step one:Add your company logo in the File Library

    (located in the Campaigns navigation)

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

    Setting up a campaign

    Step two: Choose a promotion campaign from the IBM

    created and approved templates (Create New Campaign

    in the Campaigns navigation)

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

    Setting up a campaign

    Step three: Customize your promotion...including the title, run dates, campaign contact

    person, campaign email, and the promotionlanding page

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

    Setting up a campaign

    Stepfour: Prepare the campaign email to sendOnce the Campaign is customized, you can preview the

    e-mail, add your contacts, and prepare to send

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

    Setting up a campaign

    Step five: Select your contacts and sendUpload and manage your contact lists from the

    Contacts tab in the Campaigns navigation

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

    After sending your campaign emailEmail results stored

    immediately

    Detailed profile for each

    prospect

    Easily build new Contact listsbased on Clicks and Opens

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    2012 UBM Channel. All rights reserved.

    Partner Console: Manage Campaigns

    Use your Partner Console to:

    Manage Campaigns and view

    metrics

    View email archive and real time

    metrics

    View leads information

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    2012 UBM Channel. All rights reserved.

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    2012 UBM Channel. All rights reserved.

    Contacts

    Envelope Field/Subject Line

    Pre/Post Send

    Do you know what to do?

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    2012 UBM Channel. All rights reserved.

    Protect you r reputat ion!

    Is your email is going to the right contacts?

    Opt-ins!

    Is your list up-to-date? Remove all unsubscribes

    Clean out inactive contacts

    Is your list targeted?

    Segment contacts based on interest to ensure optimal

    performance

    Contacts

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    2012 UBM Channel. All rights reserved.

    Get more opens!

    Will contacts recognize the From Name and From Email

    address of your envelope fields?

    Subject Lines:

    35-50 characters long

    No special characters or CAPS words

    Engaging/sense of urgency

    Concise

    Envelope Field and Subject Line

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    2012 UBM Channel. All rights reserved.

    Prior to Sending

    Test, test , test!

    Send yourself a preview

    Check links Proofread

    Post-Send

    How did you do?

    Review your results

    Who/when?

    What to refine for next time?

    Pre/Post Send

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    2012 UBM Channel. All rights reserved.

    Campaigns > File LibraryUpload your

    company logo

    Campaigns > ContactsUpload your

    Contact List(s)

    Campaigns > Create New CampaignSelect desiredCampaign

    Quick Start: 3 Easy Steps!

    To Get Started: New Users Should Register

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    Not registered yet?

    To Get Started: New Users Should Register

    Go here

    websyndication.sharedvue.net

    http://websyndication.sharedvue.net/http://websyndication.sharedvue.net/
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    Currently Syndicating and Registered

    Business Partners: Go to your PartnerConsole and Select Campaigns

    https://websyndication.sharedvue.net/partner

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    Next Steps Business Partners who want to start

    syndicating/register should go here:websyndication.sharedvue.net

    Business Partners who haveregistered, but need technicalsupport to begin syndicating orcreating campaigns, should contact

    us at: [email protected]

    Business Partners and IBMers whowant to learn more about thesyndicating IBM content and thenew campaign automationcapability should go here:

    www.ibm.com/partnerworld/syndication

    Technical Support

    Email us at:

    [email protected] In North America call1-877-452-8756(8:00 am 8:00 pm EDT US)

    For additional local language

    support go to theSyndication Centerwebsyndication.sharedvue.netand click on the Contact tab

    http://websyndication.sharedvue.net/mailto:[email protected]://websyndication.sharedvue.net/http://www.ibm.com/partnerworld/syndicationhttp://www.ibm.com/partnerworld/syndicationmailto:[email protected]:[email protected]:[email protected]://websyndication.sharedvue.net/http://websyndication.sharedvue.net/http://websyndication.sharedvue.net/http://websyndication.sharedvue.net/mailto:[email protected]://www.ibm.com/partnerworld/syndicationhttp://www.ibm.com/partnerworld/syndicationhttp://websyndication.sharedvue.net/mailto:[email protected]://websyndication.sharedvue.net/http://websyndication.sharedvue.net/
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    Q&ATo ask a question during the live webcast, please type it in the Chat

    window at the bottom of your webcast console.

    If you are viewing the webcast on replay, please send any questions to

    [email protected]