e-TB Manager User Satisfaction Survey - SIAPS...
Transcript of e-TB Manager User Satisfaction Survey - SIAPS...
The SIAPS Program is funded by the U.S. Agency for International Development (USAID) under cooperative agreement AID-OAA-11-00021 and implemented by Management Sciences for Health. The information presented in this infographic does not represent the views or positions of USAID or the U.S. Government.
Konduri, Niranjan; Do Valle Bastos, Luis Gustavo; Sawyer, Kelly (2016). e-TB Manager user satisfaction survey infographic. USAID/SIAPS Program. Management Sciences for Health (MSH), Arlington, VA.
Designed by Mia Roca Alcover, MSH.
Typical response rate 20-50%
How did they respond?
85.3%Computer
12.7%Mobile
2%Tablet
86%completed in full
1,753 survey responses were received, of which:
246 completed only part of it
Countries that participated
Number of Active Health Facilities1
630
256
248
Armenia
Bangladesh
Brazil
Cambodia
Indonesia
Namibia
Nigeria
Ukraine
Vietnam
1Data as of July 4, 2016. 2 At the time of the survey in the given country
Say e-TB Manager helps them enter and find information quickly
70%
Agree that they have the capacity to use all of e-TB Manager's features
75%
Respond that they find the information needed for case management
77%Are satisfied with e-TB Manager
77%
Key results: What do users think
of e-TB Manager?Agree that
e-TB Manager helps them
improve patient management
81%Treating Tuberculosis
Treating MDR-TB often takes approximately 2 years and is complex, involving numerous medications. Keeping track of patients’ adherence, their treatment history, and laboratory exam results through mounds of paperwork can be cumbersome. Because e-TB Manager integrates all types of data into one platform, procedures are simpler and faster, thereby improving results and productivity.
Agree that the productivity in their workplaces has improved
68%
I CAN ANSWER
THAT Find e-TB Manager to be reliable
80%
Konduri, Niranjan. do valle Bastos, Luis Gustavo. Sawyer, Kelly. e-TB Manager User Satisfaction Survey: Results from Four Continents. July 2016. USAID SIAPS Program. Management Sciences for Health (MSH), Arlington, VA. Designed by Mia Roca Alcover, MSH.
We thank the leadership of all participating country Ministry of Health national TB programs; the USAID Health Information Policy and Advocacy Project implemented by Palladium (Cambodia); USAID/Challenge TB implemented by the KNCV TB Foundation (Indonesia); WHO/EURO (Armenia); and SIAPS country programs (Bangladesh, Namibia, Ukraine) for supporting the administration of this survey.
The SIAPS Program is funded by the U.S. Agency for International Development (USAID) under cooperative agreement AID-OAA-11-00021 and implemented by Management Sciences for Health. The information presented in this infographic does not represent the views or positions of USAID or the U.S. Government.
e-TB Manager significantly contributes to patient management and improved workplace productivity. A vast majority of users are satisfied with e-TB Manager and find it reliable.
e-TB Manager User Satisfaction SurveyResults from Four Continents
Beginning September 2015, the USAID SIAPS Program conducted an online 18-point anonymous user satisfaction survey covering over 2,000 users in 9 countries. Users include nurses, doctors, lab technicians, statisticians, and health workers.
565271
816813
Number of Active Users Surveyed2
TB or MDR-TB Cases Registered in e-TB Manager1
Conclusion
Powered by SurveyGizmo
559
1677055
16.9K
227.7K
4.8K 191.7K
24.5K
38.1K
43.4K5K1.6K
e-TB Manager, a web-based tool, enables decision-makers to monitor in real time the status of TB treatment and flow of medicines by integrating data across key aspects of TB control (presumptive cases, patients, medicines, laboratory testing, diagnoses, treatments, and outcomes). e-TB Manager has been adopted by national TB programs in 10 countries.
e-TB Manager is a systems
strengthening tool
1417034
26810262
91%81%
77% 87%67%58%
65%53%
Response Rate per Country Surveyed
The average response rate
among 9 countries
The number of completed responses
exceeds the standard 80% convention
76%97%