e-skills Summit – 29th May 2002

The Sector Response

Karen Price, e-skills UK

Segmenting the market

• IT Industry

• CIOs/IT Directors

• Telecoms

• Call/Contact Centres

IT Industry

• Larry Hirst Chief Executive IBM UK Ltd

• Neil Holloway Managing Director Microsoft

• Brian McBride Vice President Dell

• Peter Hutchinson MD, Operational Services Fujitsu

• Ian Smith Managing Director Oracle

• Julian Harris Chief Executive Smart421

• Iain Herbertson Managing Director Manpower

• Ian Watmore UK Managing Director Accenture

• Bill Thomas Managing Director EDS

CIOs/IT Directors

• Sinclair Stockman Group CIO BT

• Steve Toomey Executive Director Morgan

Stanley

• Maggie Miller CIO Sainsburys

• Eric Gregory Director of Computer Services John Lewis

• Ford, Esso, Goldman Sachs, Prudential, Abbey National, Direct Line

Telecoms

• Jim Norton CEO Deutsche Telekom

UK

• Peter Lyne President, Global Services Nortel

• Hugh Merrill Director Strategic Partnerships BT

• Orange, Vodafone, O2, Alcatel, Telewest, Thus

Contact Centres

• Peter Scott Customer Service Director T-

mobile

• Sitel, Intelligent Finance, Manpower, Microsoft, Vertex,

Scottish Power, NHS Direct

IT Industry – Strategic Objectives

• An increase in the number of high quality recruits into IT careers

• Stronger linkages between educators and employers of IT professionals

• Investment that is directed at meeting the strategic needs of UK

businesses for e-skills

• More relevant and available e-skills development pathways and

qualifications

• Improved access to the skills required for e-business

• Authoritative industry-wide perspectives of current and future e-skills

requirements

• Significant expansion of the range and number of employers working

together to tackle these objectives

Objective 1 - Recruitment

Fixing it ‘in company’

• ‘It’s a great place to work’, – Accenture

• ‘Employer of Choice’- EDS

Objective 1 - Recruitment

Fixing it together

• Women in IT Champions

• Accenture, EDS, Oracle, IBM, PWC

• Attrition

Objective 1 - Recruitment

Partnerships - Geographical

• Government departments e.g. DfES, DTI

• The LSC

• RDAs

• Local LSCs

• Scotland, Wales, Northern Ireland

Objective 1 - Recruitment

Partnerships - Education

• Schools

• FE

• HE

• EBPs

• Careers Service/Connexions

Objective 1 - Recruitment

Partnerships in practice

• IT Compass (Employers, DfES, Careers Service)

• IT’s where it’s @ (Employers, HE)

• Fixing the Future (Employers, FE, Scotland)

• Computer Clubs (Employers, DfES, RDAs, LEAs, EBPs,

Schools)

• Go for IT (Employers, DTI, EBP’s, LSCs, Schools)