E-Learning Solutions From Retail Training Services

E-Learning Solutions

3/16/2011 1www.RetailerTrainingServices.com.

Let us be Your Training Department!

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Our Vision

• To Provide Independent and Regional Retailers with the Training Tools They Need to Compete Effectively With National and Big-Box Retail Chains.

Our Mission

• To Create and Distribute Affordable Training That is Focused on Increasing Revenue, Improving Cash Flow, Building Margin, and Growing the Bottom Line.

Our Background

• With Over 100 Years of Combined Retail, Sales, and Channel Management Experience, Retail Training Services Knows How to Create Meaningful Results.

www.RetailerTrainingServices.com.

Retail Industries Served

• Consumer Electronics

• Wireless

• Clothing & Footwear

• Gifts and House Wares

• Hardware

• Automotive

• Jewelry

• Convenience & Food

• Office Supplies

• Hard Lines

• Distributors

• Franchisers

3www.RetailerTrainingServices.com.

The Right Solution…Right Price

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Services Include:

• Training Content Development and Licensing

• CD-based Training

• Private-Labeled Learning Management Portals

• Learning Management System Administration

• Pay-as-You-Go Training Portals

• Instructor-led Training Programs


Retail Training Services has the Content You Need to Drive!

E-Learning Programs

Retail Management:• Delegation and Efficient Practices

• Planning and Priorities

• Recruiting for Success

• Interviewing and Selection

• Hiring and On-Boarding

• Coaching and Communicating

• Motivating and Goal Setting

• Counseling and Terminations

• Loss Prevention

• Understanding Your P&L

Selling Skills:• Preparing for Success

• Greeting and Rapport

• Qualify Your Customer

• Presenting and Motivating

• Closing the Sale

• Overcoming Objections

• Follow Up and Referrals

• Selling to Small Businesses

Customer Service:• Welcome to Retail

• Crowning Customer Care

• Dealing with Irate Customers

Marketing:• Merchandising Basics

• Low Cost / No Cost Marketing

• Leveraging the Web

Let us Design a Custom Solution For You!


E-Learning is EffectiveJust-in-Time Web-based Training –• Students take training when and where it is convenient for them…at work…at

home…anywhere they have an Internet connection.!

Faster Learning -• Training progresses as fast as the student can without worry for other students or an

instructor.!

Consistent Instruction –• All students receive the same high quality content!

Better Retention –• Effective e-learning can increase retention by up to 40%!

Improved Tracking -• Student activity can be tracked down to the finest level via your customized dashboards!

Simplified Training Management –• Learning Management Systems automate most of the training process!

Save Time and Money -• No need to coordinate conflicting schedules. No need to pay for student travel. No

need to pay rent for a classroom!


RTS Training Includes:

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Realistic Scenarios

Engaging Characters

Interactive Learning Activities


RTS Training Includes:

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Job Aids and Tools

Skill Practice and Quizzes

Proof of Completion


E-Learning Solutions From Retail Training Services

Business

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