E-Learning Guide - Suzuki...

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E-Learning Guide

Transcript of E-Learning Guide - Suzuki...

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Table of Contents

Tab

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Introduction

Learning outcomes

1 Background

2 Identity

3 USP’s

4 Exterior

5 Interior Comfort

6 Flexibility

7 Storage options

8 Engine, Mechanical & 4x4

9 Safety & Utility

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Welcome to the e-learning product manual of the JIMNY.

Our flexible e-learning study courses have been designed to give you the

convenience of studying online, from the comfort of your office or own home and

at a time that suits you.

You do not have a time limit per page and can also page backwards or forward

through the manual.

This training module has been designed to assist the Suzuki Sales Executive to

gather product knowledge and key selling features of the Jimny and to effectively

communicate these to the potential customer during the sales process.

The concept is to provide easily digestible and concise information regarding the

product features, advantages and benefits and to set out this information in a

manner that will give the Sales Executive the ‘language’ to transfer their

knowledge and can be used as a supporting tool during the product evaluation

with the customer. 3

Intro

du

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Catch me if you can

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Learning Outcomes Intro

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In this session we will go through the specific

product detail pertaining to the Jimny. Key

information regarding the exterior, interior,

mechanicals, transmission, suspension,

chassis, comfort and convenience, safety

and infotainment will be shared.

After this session you will be able to:

Know how to qualify a customer

Know all the features of the Jimny

Explain their advantages (functions)

Explain how they work

Explain their benefits to customers

Understand the 6 point walk around

process

Fluently demonstrate features to

customers using this process

Know the specifications of competitor

vehicles

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Background Ba

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During the last 40 years, design

and technological expertise has

produced a range of unique and

ground breaking 4x4 vehicles that

emphasizes this spirit and

achieved an enviable reputation

and respect throughout the world

With a corporate history spanning over 85 years Suzuki Motor

Corporation has achieved international success by maintaining

a continuous policy of designing and producing value-packed,

quality products to innovatively meet everyday customer needs.

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8 The first Suzuki 4x4 was also the first

mass-production 4x4 in Japan's

domestic mini-car category.

With development starting in 1968, the

first Suzuki 4x4 lightweight vehicle

became available in 1970 and was

marketed with only three seats.

The first LJ was powered by a new but

equally small twin cylinder air-cooled

two-stroke turning out 19kW from its

360cc LJ stood for “Light Jeep”

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4The LJ10 achieved success in the

domestic market but Suzuki knew that

other countries, without Japan's mini-car

category, would need a bigger engine.

The LJ50 was exported to Australia

where it had a 550cc three-cylinder,

water-cooled two-stroke unit that gave

better power.

Hard and soft-top versions were

available in Australia, where the LJ50

soon gained a reputation as a fun go

anywhere vehicle.

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7The development for what was originally a

utility 4x4 continued with the last LJ

model, the LJ80 Body changes were

minimal, with larger front wheel arches

and flared rear wheel arches to offer a

more stylish design.

This was a four-cylinder, water-cooled

800cc four-stroke unit producing 31 kW .

The LJ80 sold well in Australia, where it

went on sale in 1978, but that was just the

start. When the LJ80 was first exported to

the Netherlands in 1978 followed by the

rest of Europe it created and firmly

established a whole new market sector for

fun 4x4 recreational vehicles.

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2 In 1982 Suzuki continued to enjoy a developing

level of success in the domestic market, but it

was with the export of the SJ410 that the

company really broke into new markets.

It was an all new design for a 4x4 vehicle that

offered a new statement in fashionable styling.

Under the new bodywork, which featured a

sloping grille, there was a new interior and a

brand new engine, a four-cylinder 1000cc four

stroke delivering 36kW .

The separate chassis and small dimensions

combined with a bigger engine to make the

SJ410 a real giant-killer off-road, and it

continued to expand further the leisure 4x4

market created by Suzuki.

SJ410 stood for “Suzuki Jimny”, “4” cylinder,

“10” 1000cc

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4SJ413 - Suzuki launched an upgraded SJ

model which, as indicated by the model

name, featured a lightweight 1.3-litre four

cylinder engine that produced 49 kW.

Inside, the comfort levels of the SJ413

were developed in-line with customer

requirements and included a five-speed

gearbox.

In the later year, Suzuki also launched a

separate model for export purposes, the

Samurai, which incorporated further

upgraded features.

With its rugged functionality the Samurai

was quickly

accepted with its uniqueness

all over the world.

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8 The Suzuki 4x4 family expanded with the

launch of the all-new Vitara, a 3-door

model that soon gained its own

enthusiastic following.

The new Vitara was complemented by a

1.6-litre lightweight alloy engine.

It was a true 4x4 with separate steel

chassis, five-speed gearbox, part-time

four-wheel drive system and integrated

two-speed transfer box.

The 3-door was just the start of a whole

new trend in 4x4 motoring and, as such,

Suzuki pioneered the segment for small

sport utility vehicles.

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1The Vitara range expanded, literally, with

the longer-wheelbase 5-door, 1.6-litre

model.

Width stayed the same but the wheelbase

went up to 2480mm and the overall length

similarly increased to 4030mm.

By this time some models started to

feature fuel injection to provide power of

60 kW and a catalytic converter to reduce

emissions. The performance of the 5-door

model developed further with the

introduction of 16 valves and multi-point

fuel injection, giving

71 kW.

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5The first 2.0 litre V6 engine ever in a 4x4

vehicle brought a new sophistication to the

5-door Vitara.

With 100 kW produced smoothly, aided by

a 2.0-litre engine with 24 valves and four

camshafts, this was the most powerful

Vitara ever.

Inside the interior was revised with higher

specification features such as dual

airbags, electric windows and mirrors and

central locking.

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7In 1996 Suzuki introduced a turbo diesel

engine and the following year offered an

inter-cooled version.

The 2.0 litre four-cylinder unit gave superb

flexibility for off road use and comfortable

on-road driving, coupled with economical

fuel consumption.

Inter-cooling the unit gave 23% more

power and 29% more torque.

Short wheelbase, long wheelbase, 1.6

litre, 2.0 litre, petrol, diesel, manual,

automatic – the Vitara range was

complete.

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8Having evolved from the LJ10 to the

Samurai, Suzuki’s lineup of compact 4x4 vehicles gained a new model in 1998 in the form of a completely redesigned Jimny.

Comprehensive updates to the body and chassis meant that the new Jimny marked the beginning of a new era of compact 4x4 motoring.

Separate shock absorbers and coil springs for the front wheels gave the Jimny longer suspension travel than Suzuki’s earlier compact 4x4 cars and realized smoother response.

And the adoption of three-link rigid-axle suspension with coil springs meant greater off-road stability and better traction, resulting in a more confidence-inspiring ride even during enthusiastic driving.

Other features of this ground-breaking model Included a newly designed ladder frame and newly adopted air-locking hubs, which allowed the driver to switch between two-wheel drive and four-wheel drive on the move.

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Ide

ntity

Identity

The Suzuki Jimny has a

proud heritage of being an

extremely capable off

roader that has what it

takes to take on any

competitor.

It is about having a “never

say die” and “do it flat-out”

attitude.

Has always been a genuine

cross-county vehicle.

Continuous improvement

through the years has led to

modern design and features

while always keeping the

core “fun to drive 4x4”

identity.

The new Jimny now offers

customers a vehicle that is

not only extremely capable

off road, but offers a level of

on-road, comfort, safety

and convenience that is

expected from much larger

SUV’s

ON-ROAD l COMFORT l

SAFETY l PERFORMANCE l CONVENIENCE

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USP’s

Unique Selling Points

4x4 HERITAGE

• Unique vehicle• High specification• Competitive warranty• Standard service plan/Netstar•Fuel efficient• Low cost of ownership

• True cross country ability• On-road comfort• Off road giant• Adventuress looks an

extension of the owner

• 6th generation compact 4x4• Continuous evolution over 40 years• Low range selection• Powerful 1.3 VVT engine• Solid front and rear axles• Dash mounted 4x4 operation• Solid 3- section ladder frame

• High driving position• Affordable true 4x4• Roof rails• Rear mounted spare wheel• Genuine ruggedness• Wide ranging attraction

HIGH VALUE PROPOSITION

SUV APPEAL

WORK/PLAY ATTITUDE

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Exte

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Exterior Design

Roof rails Large glass

areas Colour coded door

mirrors

Multi reflector

headlights

Alloy wheels Fog

lamps

Colour coded bumpers & side mouldings

With the Jimny, proportions based on a long wheelbase and wide treads

are combined with big bumpers and big side splash guards for a look of

stability and untamed toughness. Plus, simple body contours convey a

sense of solidity.

A boxy overall shape gives the Jimny a look of serious functionality, but

round multireflector headlamps and a vertical-slit grille mean that it also

has a distinctive cuteness.

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Inte

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om

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Interior Comfort

Air conditioning l CD player l Electric door mirrors l Dash mounted

4x4 selection l Power steering l Power windows l Fabric covered

armrests l Remote central locking

Even the accelerator, brake pedal and ergonomic shift lever offer refined action

that enhances your control.

Power door locks and electric windows can be fingertip operated by master

controls within easy reach of the driver, and steering is power assisted for easier

maneuverability.

The cockpit is designed based on advanced ergonomic studies that

helped determine the most natural placement and shape of components.

For example, the stress-free driving position keeps you feeling fresh on

the longest of journeys. The steering wheel is positioned just right, and its

contours feel comfortable in your hands.

Cockpit meters are large and clustered together to convey vital

information at a glance, so you spend less time reading meters and more

time with your eyes on the road.

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Flexibility Fle

xib

ility

The Jimny squeezes maximum utility from

compact dimensions. Whether transporting

goods or travelling with friends, the Jimny

accommodates your needs. Its space-

efficient layout seats four adult passengers

in comfort. Headroom is more than ample,

and Suzuki carved out extra inches for feet,

knees and elbows, so there's plenty of room

to stretch.

The sporty seats are large, comfortable and supportive

during spirited driving.

Rear seats fold back independently l Wide door openings l Low side

sills l Sliding front passenger seat l Quality craftsmanship l Fully

trimmed doors & dashboard l Durable, high quality fabric l

Strategically positioned storage compartments

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Storage Options Sto

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Glove Box

Centre console box

with cup holders

Floor console

tray

Door storage

pocket

Rear storage pocket &

cup holder

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Engine

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En

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The Jimny is powered by Suzuki's smooth-revving M13A DOHC engine, which is

notable for its quick response and high fuel efficiency.

Teamed with Drive Action 4x4, it delivers performance to surmount whatever

challenges come your way.

Water-cooled, with four inline cylinders, the lightweight, all-aluminium engine

accelerates effortlessly to high evolutions, and generates torque - the practical

power you need most during everyday driving - in abundance.

Leading technologies like MPI (electronic Multi Point Injection), sequentially

controlled ignition, and electronically controlled EGR (Exhaust Gas

Recirculation) provide a high-precision edge. Moreover, the engine is

constructed almost wholly of aluminium, which helps make it extremely

lightweight and fuel efficient.

Acceleration: 0-100km/h in 14.1 sec l DOHC l CO2

emissions: 171 g/km l Compression ratio: 9.5:1 l 4

Cylinders l 1.3 litre engine l Average fuel

consumption: 7.2 l/100km l Multipoint electronic

fuel supply l Manual gearbox l Maximum speed:

140 km/h l Power: 63kW l Torque: 110Nm

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Mechanical M

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• 3-section ladder frame ensures rigidity,

strength and durability for all road

conditions.

• Reduces body flex to provide a strong

foundation to the vehicle.

• Rigid frame complemented by eight

body mounts and noise reduction

measures.

• Front chassis extension absorbs

impact energy in the event of a collision.

Front separate

shock absorbers

and coil springs for

longer suspension

travel, smoother

response & comfort

3-link rigid axle

suspension with coil

springs for greater

off-road stability and

better traction

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Practicality P

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Extra compact size and small turning radius makes the go-anywhere

Jimny also ideal for the “urban jungle”

Go anywhere, turn anywhere, park anywhere…

Turning circle

radius 4.9m

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4x4 for Real R

ea

l 4x4

A: Approach angle 37o

B: Breakover angle 24o

C: Departure angle 48o

Engine power and precision is transferred to the smooth-shifting four-speed

automatic or five-speed manual transmission by way of a specially designed

chain that not only significantly lowers friction and noise, but also reduces

power loss. A transmission lockup function raises fuel economy when driving at

highway speeds.

As a Drive Action 4x4 with Air Locking Hubs, the Jimny allows shifting between

4WD (4H) and 2WD modes while you drive, which means you can respond to

changing surface and weather conditions at a moment's notice. All it takes is a

shift of the transfer lever.

In the 4WD mode, you can choose between high and low settings. The 4H

(high) position is best for fairly flat surfaces, while the 4L (low) setting is ideal

when attacking off-road slopes.

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Sa

fety

Safety

Commanding driving

position and large

glass areas for better

visibility all round

Standard side impact

door protection bars

Reinforcements to cabin

structure, deformation-

resistant members and

impact absorbing crumple

zones direct collision

energy away from the

cabin

Standard Emergency Locking

Retractor seat belts with pre-

tensioners and load limiters

Standard driver and passenger

front SRS airbags

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Utility

Utility

Towing capacity

Braked: 1,300kg

Unbraked: 750kg

3 yr / 100 000km

Warranty

4 yr / 60 000km

Service Plan

15 000km or 12 months

Service Intervals

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En

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End

This concludes the Jimny e-learning module.

Thank you for your participation