E-Governance of India

8/2/2019 E-Governance of India

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E-Governance Of India


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The Indian government is using ITto facilitate governance. The IT

industry is doing its bit to help aspublic-private partnerships becomethe order of the day


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The last couple of years have seen e-governance drop roots in India. ITenables the delivery of governmentservices as it caters to a large base ofpeople across different segments andgeographical locations. The effectiveuse of IT services in government

administration can greatly enhanceexisting efficiencies, drive downcommunication costs, and increasetransparency in the functioning of

various departments.


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It also gives citizens easy accessto tangible benefits, be it through

simple applications such as onlineform filling, bill sourcing andpayments, or complex applications

like distance education and tele-medicine.


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As of now, e-governance projectsare being run only in certain

departments. This approach willgradually be extended to alldepartments eventually,

leveraging the power of IT tostreamline administrative functionsand increase transparency


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Shivaji Chatterjee, senior director,sales and marketing, Hughes

Escorts Communications says, "IThas a vital role to play in alltransactions that the governmentundertakes. It helps the

government cut red-tapism, avoidcorruption, and reach citizensdirectly


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Chatterjee points out that suchinitiatives will help citizens learn aboutthe various policies, processes andhelp-lines that the government offers.The governments of Singapore, Canadaand Switzerland have implementedsuch portals, and set the benchmarks in

this regard. With the help of IT, thegovernment can process citizen togovernment transactions such as thefiling of tax returns, death and birth

registration, land records, etc


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A strong technology infrastructure canhelp central and state governmentsdeliver a comprehensive set of servicesto citizens."

Microsoft is working with several stategovernments to help evolve a long-termtechnology blueprint for ITinfrastructure. It is working with variousdepartments of the central government,and has undertaken several projectsand initiatives with state governments

as well.


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"As far as e-governance projects areconcerned, the government is graduallychanging its role from an 'implementer'to a 'facilitator and regulator.' It willencourage private sector participationin e-governance projects, so moreprojects in e-governance based upon

the public private participation (PPP)model should come about in the nearfuture."


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Agriculture, power and educationare fields where the government

makes use of IT to provideservices to citizens


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A Kolkata-based hospital leverages e-governance for tropical medicine. Thehospital employs tele-medicine to assistdoctors in rural areas as they analyseand treat panchayat residents. Thismethod does away with patients havingto travel all the way to Kolkata for

treatment. Patients feel better beingexamined in their own village. Usingtele-medicine, the hospital is able todispense its expertise to far-flung

districts.


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The patient goes for an examination tothe local doctor in the panchayat. This

doctor is in contact via a voice & dataconnection with a doctor at the hospitalfor tropical medicine. Thus, thepanchayat resident gets the benefit of

being treated by both a local doctor anda hospital specialist


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The Karnataka governments Bhoomiproject has led to the computerisationof the centuries-old system ofhandwritten rural land records. Throughit, the revenue department has doneaway with the corruption-ridden systemthat involved bribing village

accountants to procure land records;records of right, tenancy and cultivationcertificates (RTCs). The project isexpected to benefit seventy lakh

villagers in 30,000 villages.


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A farmer can walk into the nearest talukoffice and ask for a computer printout

of his land record certificate for Rs 15.He can also check details of landrecords on a touch-screen kiosk byinserting a two-rupee coin. These

kiosks, installed at the taluk office, willprovide the public with a convenientinterface to the land records centre.


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In Gujarat there are websites wherecitizens log on and get access to theconcerned government department onissues such as land, water and taxes.

In Hyderabad, through e-Seva, citizenscan view and pay bills for water,electricity and telephones, besidesmunicipal taxes. They can also avail ofbirth / death registration certificates,passport applications, permits /licences, transport department services,

reservations, Internet and B2C services,


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Recommendations under the

following categories Government wide information infrastructure

Re-Engineering of government process

Service delivery to citizens

Best Practices

HRD requirements


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Government taking efforts to build newsites

Computers can b emade cheaper Computer awareness would increase

Telecommunication costs to be made

cheaper STD booths to be upgraded that can deliver

Internet enabled IT services to citizens


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Major areas for pilot projects on

egovernance Governement tendering

Education

Judiciary

Land records

Health Billing

Railway/Airway Information and Booking


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Pension

Ration cards

Agriculture realted

Driving license

Insurance


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Plan for implementing

includesCore policies

Core policies

Core projects

Awareness and assessments

R &D

Integrated Services Projects

Technical Assistance Support Infrastructure

HRD


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Different Connonations

E-Administration

E-Services

E-governance

E-Democracy


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Different Connonations

E-Administration

E-Services

E-governance

E-Democracy

E-Governance of India

Documents

Transcript of E-Governance of India