e-Governance in Rajasthandoitc.rajasthan.gov.in/administrator/Lists/Downloads/Attachments/80... ·...
Transcript of e-Governance in Rajasthandoitc.rajasthan.gov.in/administrator/Lists/Downloads/Attachments/80... ·...
e-Governance in Rajasthan
Department of Information Technology & Communication
Government of Rajasthan
20th July 2012
Presentation Overview
2
• State Vision, strategy and policy decisions
• Highlights ▫ Core NeGP Projects
▫ Other Initiatives
• Points for considerations
State e-Governance Vision
"The Government of Rajasthan would leverage
Information & Communication Technology (ICT)
not only as a tool for improving governance and
employment opportunities, but also more
significantly as a means to enhance the quality
of life & bridging the socio-economic divide in
the state."
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Strategy to Realize Vision
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• Focus on Services, especially G2C
▫ Business Process Reengineering & Change Management
▫ Creation of Service Delivery Platform
• Capacity Building
• Emphasis on Public Private Partnerships
• Sharing of common infrastructure & software, using interoperable standards
Components of e-Governance
Performance Tracking
Citizen Centric Services
Improving Internal
Efficiency
Institutional Framework
- in place as per GoI guidelines
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Project Execution Body
Project Management Committee
Advisory Committee
Governing Committee e-Governance Council
(Headed by the CM)
Apex Committee
(Headed by CS)
SeMT
(Headed by PS, IT&C)
DoIT&C
RajCOMP/RKCL
PeMT
(Headed by Adm Secy)
Government Departments
Nodal Officers
Major Policy Decisions • All government departments to roll-out at least 2 e-services
• Earmarking of 3% plan funds for e-Governance.
▫ Impact: Rs 296 crores in FY12-13 for e-Governance
• Policy for use of shared infrastructure
• IT skills have been made mandatory for recruitment to ministerial posts; being done now for other posts.
• A company, RKCL, promoted for enhancing computer literacy in the state, especially in the public sector
• Rajasthan Guaranteed Delivery of Public Services Act, 2011
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Other Notable Decisions
• First State to have a full fledged department – 1987
• Major recruitment drive with more than 1100 new hires in IT deptt
▫ Deputy directors / ACPs: 73
▫ Programmers: 365
▫ Data entry operators: 735
• Empanelment and Rate Contract for several categories of works/services to expedite delivery of services and backend automation.
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Core NeGP Projects
State Data Centre
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• State funded implemented in Dec 2005 (Old SDC)
• NeGP funded implemented in Dec 2010 (RSDC)
• Both logically connected together
• National Knowledge Network connectivity with 1 gbps link
established from 1st May 2012
• Virtualization initiated (on 3 servers)
State Data Centre
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• 10 departments with 16 web-apps (5+11) onboard (details)
• 172 (131+41) departmental websites live (details)
• 66% racks utilized (26/30 + 22/43 = 48/73 racks).
• 55% storage utilized (4.5/5 + 23/45 = 27.5/50 TB)
• 137 servers deployed (102 + 35 = 137 servers)
• 56 mbps non-NKN bandwidth usage (32 + 24 = 56 mbps)
• ~110 mbps NKN bandwidth usage
State Data Centre
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ROAD AHEAD
• Deploy Composite Team (To be finalized by 31st July)
• Disaster Recovery (Directions recently received from DeitY)
• ISO 27001 and 20000 certification
• Implement additional RSDC policies by end August.
• Enhance capacity: bandwidth, racks, servers, storage
• Cloud computing and extended virtualization for efficiency and scaling of resources
State Data Centre
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ISSUES
• Guidelines for contingency and administrative expenditure Admin / contingency is allowed on approved outlay or on actual expenses
Detailing also required for project admin. and contingency expenses.
• Head wise detailed guidelines for expenditure RSDC inaugurated on 15.12.2010 by CM and Go-Live is from 27.6.2011
Electricity and bandwidth OPEX started from Dec. 2010 onwards.
State Wide Area Network
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• Under implementation
• Go-Live anticipated December 2012
• 2 Mbps bandwidth at blocks, 4 Mbps at district, scalable
upto 34 Mbps bandwidth at district
• 5 / 273 vertical PoPs operationalized
• 4 / 4587 horizontal offices connected
State Wide Area Network
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ROAD AHEAD
• Signing of SLA with Bandwidth Service Provider (BSNL)
as per Karnataka SWAN
• All remaining vertical PoPs (268/273) and; horizontal
offices (4583/4587) to be operationalized/connected by
end of December 2012
State Wide Area Network
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ISSUES
• Approval of consultancy charges by DeitY
• Draft RFP for Third Party Audit submitted to DeitY
(approval awaited)
State Service Delivery Gateway
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• Under implementation
• Includes State Portal
• Go-Live anticipated October 2012
• Project implementation in phased manner, two phases
• SRS, Architecture and Design mostly done
▫ Phase 1 complete, Phase 2 in progress
▫ Documents sent to STQC for review
• Phase 1 application development in progress
State Service Delivery Gateway
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• 12 departments with 71 services to be enabled on the
SSDG platform (details)
• In addition to the core SSDG functionality:
▫ Generic service delivery module with backend
▫ Single sign on
▫ Integration with applications having backend processing
▫ Kiosk management module
▫ Finance management module
▫ Utility bill payments module
State Service Delivery Gateway
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ISSUES
• Multiple stakeholders: DeitY, CDAC, STQC, NIC, SDA(RISL)
Need to bring all together for expedited implementation
A Project Facilitation Committee may be constituted
eDistrict (Pilot)
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• Under implementation in Ajmer and Jodhpur districts
• Go-Live anticipated September 2012
• SRS approved April 2012, sent to STQC
• Application design and development in progress
• Application testing expected to start in August 2012
• 9 departments with 27 services to be enabled (details)
• Site readiness:
▫ Ajmer: District collectorate, 7/9 tehsils, Employment offices
▫ Jodhpur: District collectorate, 6/7 tehsils, Employment offices
eDistrict (Pilot)
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ISSUES
• Additional funding required for 7 new tehsils
eDistrict (State Wide)
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• Revised DPR to be submitted in August 2012 for EC approval
• 9/31 districts have 70% or more CSCs operational
▫ Seed funding released to all eligible districts
eDistrict (State Wide)
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ISSUES
• Relaxation of requirement for 70% operational CSCs/district and SWAN availability prior to release of next instalment of funds
• Common timelines for eDistrict manager hiring across all states
CSCs(excl. eMitra)
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• 3544/6626 operational for G2C and B2C services
• Remaining CSCs require BSNL connectivity
• 38 lacs transactions in last FY (11-12)
• 825 CSCs with more than 200 transactions per month
• 25 services (17 G2C and 8 B2C) currently offered (other than SCA)
(details)
CSC(excl. eMitra)
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ROAD AHEAD
• Additional 3082 CSCs to be operational
• Significantly boost rural kiosks by adding new services:
▫ Replication of digitally signed copies of land records throughout the state
▫ Municipal services: Birth, Death, Marriage certificates etc.
▫ Transport services: Application for learner’s license and payment of taxes/dues
• Increase the total services from current 25 to 91
▫ Including 27 eDistrict and 38 SSDG Phase 1 services
• Targeting to achieve 1025 CSCs with more than 200 transactions
per month
• CSCs to be housed in BNRGSKs
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Other Initiatives
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e-Mitra • Urban CSC = e-Mitra
▫ Electronic service delivery kiosks, novel state initiative for urban areas, launched in 2002
▫ 974 kiosks operational across the State
▫ More than 17 lakh transactions per month.
• Introduced issuance of digitally signed certificates last year
• More than 5 lakh digitally signed certificates have been issued through the CSC and e-Mitra network
• Started digitally signed copy of Land Record in Newai (Tonk), Apr 2012.
• Started applications for copies of answer sheets of BSER, Ajmer, Jul 2012
• More than 30 lakh consumers served through CSC and e-Mitra network in March 2012
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e-Mitra
ROAD AHEAD
• Delivery of additional services on the eMitra platform
• Automated payments reconciliation and disbursement
• Extended integration with online payments
• Merge into SSDG
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SUGAM (Single Window)
▫ Efficient and transparent delivery through Single-
window of government services at collectorates and
tehsil HQs
▫ Implemented in all 33 districts and 247 tehsils HQs
Services include various certificates like – bonafide
resident, caste, birth / death, pension, etc. and
documents like arms licenses, land transfer, mutation]
revenue court notice] etc.
▫ Total certificates being issued each month – 1.5 lakhs
Rajasthan Public Service Commission
(RPSC)
• Complete automation of Recruitment Process
• Discontinued Manual submission of Applications • Key Features
• Online registration and submission of application forms
• Online printing of Admit cards/ hall tickets
• The service is available through CSCs/ e-Mitra kiosks and Internet.
• More than 30 lac applications have been processed in last 1 year
eProcurement
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• Started on 1st October 2011
• Achievement till now
▫ Number of department/PSU covered : 27
▫ Number of Tenders : > 2550
▫ Total Tender Value : Rs. 12050 Cr
Target for Current Financial Year
▫ Number of Tenders : 3500
▫ Total Tender Value : Rs. 15,000 Cr
Rajasthan Guaranteed Delivery of
Public Services Act, 2011 • Entails time-bound delivery of services to citizens.
• 153 services, 18 departments. More to be added. (details)
• Failure to adherence would imply penalty (deduction from salary) or disciplinary action against the concerned Government official(s).
• To ride on SSDG – work order already given to SSDG SI
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Other Initiatives
• Commercial Taxes - VAT-IT application has been implemented in the State using state funds. Project implemented in all 14 Zonal Head Quarters, 111 Circles, 328 Wards.
• Land Records (NLRMP) - Software developed by NIC to provide copies of land records; online digitally signed off the counter Jamabandis being given in Tonk district; integration with registration of property being done; replication planned to be done later this year
• Municipalities – Pilot done in UIT, Bhilwara; State wide roll out planned to be done this year
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Other Initiatives
• Registration and Stamps – Pilot for anywhere registration done successfully in Jaipur district; State wide roll out being done
• Road Transport - Project VAAHAN has been implemented across the State by NIC; SAARTHI being implemented
• Police - CCTNS (Crime and Criminal Tracking Network System) has been commenced by the Department – Work order issued to M/s Tulip
• Treasuries – IFTMS implemented by NIC – online salary payments; budget preparation and expenditure statement on real time basis
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Other Initiatives
• Arogya Online – Hospital management Information System implemented in SMS Hospital and 8 district hospitals; being replicated in all Medical College Hospitals and 15 district hospitals
• E-Sugam – Web based grievance redressal and status tracking system (won GOI award last year)
• UID(AADHAAR)- DoITC is also a Registrar: total 83 lakh enrolments in Phase 1
• E-Sanchar - e-Speech Application through Network for automated Communication Help And Response (PC Quest Award)
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Other Initiatives
• Excise Department – Complete automation including online
generation of permits by District Excise offices for various excisable goods
• Mines & Geology – a comprehensive, all-encompassing web based application that comprises of modules for
• for internet based mapping of mineral maps & leased maps with associated features such as Forests, Settlements, Water Bodies, Railways, and Roads, etc.
▫ Lease Application Processing
▫ Demand and Assessment
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Other Initiatives
• RSRTC – online web based tickets (started last year)
• LITES - Monitoring of govt. court cases – 1.4 lakh, 1100 users
every day
• Assembly Question Answering System – using digital
signatures (implemented last year)
• SIPF Online (Go live last year)
• Biometric based attendance and leave management system
introduced (April 2012)
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Projects on the Anvil
Upcoming Initiatives
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G2C
• Citizen Call Center (GoI funding)
• Department of Employment (Est: Rs 8.75 cr)
• Department of Social Justice including all pensions & scholarships (Est: Rs
13.04 cr)
• Department of Labour (Est: Rs 9.53 cr)
• Rajasthan Housing Board (Est: Rs 9.85 cr)
• Department of Agriculture Marketing (Est: 35.75 cr)
• Arms License (Est: Rs. 1 Cr)
• NREG
• PDS
Upcoming Initiatives
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G2G
• E-Secretariat/E-office (Rs. 11 cr)
• Public Works Department (Rs. 25 cr)
• Anti Terrorist Squad
• Anti Corruption Bureau (Estimated project cost Rs 3.05 cr)
• Rajasthan Finance Corporation
• College Education (including application for college admission by students)
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Strategy ahead
Strengthen Core Infrastructure
• Strengthen SDC
• Establish SWAN, expand horizontal connectivity
• Increase number of CSCs
▫ Focus on addressing the financial viability
▫ Streamline operational issues (including any GPR required)
▫ Aggressively expand service basket
▫ Automated online funds transfer through NEFT/RTGS etc.
• RGDPS software implemented
▫ MIS portal to track progress of service delivery in the State
▫ Sensitization of department officials towards EDS bill
▫ Will greatly help towards implementation of SSDG
• Setup Call center
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Integration and Harmonisation
• With the core infrastructural elements in place, the focus
is on integration and harmonisation of these elements
• Focus on implementation of eDistrict pilot
• Integration enablement by SSDG
• Focus on backend computerization under 3% budget
policy: 10+ initiatives in pipeline
• eMitra software system and RGDPS software system to
be subsumed into new State Portal and SSDG platform.
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Citizen-centric: Delivery of Services
• Focus and Priority remains delivery of services to citizens
• Replicate the success of pilot in Newai, Tonk throughout the State: Digitally signed copies of land records
• Integrate with pilot in Bhilwara and expand delivery of Municipal eServices: Birth, Death, Marriage certificates; All trade licenses; Lease assessment, mutation, transfer etc.
• Transport services: Application for Learner’s license, Payment of dues/taxes etc.
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Points for consideration
Points for consideration
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S.No. Project Subject
1 SDC Guidelines for contingency and administrative expenditure
2 SDC Funding for upgrading and strengthening SDC
3 SWAN Approval of consultancy charges by DeitY
4 SWAN Approval of draft RFP for Third Party Audit
5 SWAN Funding for horizontal component
Points for consideration
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S.No. Project Subject
6 CSC BSNL connectivity, a pre-requisite for CSC growth, needs to be improved
7 CSC GoI may do centralized MoUs to help CSCs: for example, with IRCTC, LIC etc.
8 eDistrict pilot
Additional funding for new tehsils in the pilot districts
9 eDistrict state-wide
Requirement for 70% CSCs too high
10 SSDG Project Facilitation Committee of multiple stakeholders (DeitY, CDAC, STQC, NIC, SDA(RISL)) would be helpful
Points for consideration
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S.No. Project Subject
11 CB Re-appropriation of funds within Capacity Building
12 CB SeMT strength to be enhanced: 13 personnel too few
13 General Administrative expenses of 2-5% too low
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Additional slides
Present Services (59)
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e-Mitra portal and the CSC and e-Mitra kiosk network (25 services)
▫ G2C services
Digital Bonafide
Digital Caste General
Digital Caste OBC
Digital Caste SBC
Digital Caste SC ST
Digital Income
Digital Jama Bandi Fee
Digital Solvency
Electricity Bill
Exam Form Fill
Examination Fees Panchayat
Form EG1
House Payments
Telephone Bill
Water Bill
▫ B2C services
Airtel Mobile Bill
Airtel Telemedia
FOS- ICICI Prudential
IDEAMOB
MTS Telephone Service
Mobile Bill
New Application
Renewal ICICI Prudential
TATA Indicom Mobile
Vodafone Mobile
• RSRTC (1 service)
▫ Online ticketing for bus tickets
• Apna Khata- Computerized land records (2 services)
▫ Online Viewing of land records
▫ Downloading of digitally signed land records
• Sugam Single Window (17 services)
▫ Tracking of status of the following services:
Domicile Certificates,
SC-ST Certificates
OBC Certificates for Central and State
Permission Letter for Birth and Death Certificate
Arms Licenses Renewal
Solvency Certificate
Demarcation of Land
Mutation of Agriculture Land (Rule 141)
Copy of Old Record
Copy of Current Record
No Dues Certificate
Old Age/ Widow/ Physically Handicapped Pension
NoC for Electricity Connection
Miscellaneous Applications
UIT 90-B Notice
Revenue Court Notices
Patwari Nakal
• Sugam (Public Grievances) (3 services)
▫ Logging of complaint/ Public Grievance
▫ Status viewing
▫ Reply to complainant
• SIPF (1 service)
▫ Viewing of statement of provident fund by Government employees
• Bureau of Investment Promotion (2 services)
▫ Application for investment
▫ Status/Inquiry module for single Window
• Mines and Geology (3 services)
▫ Application for mining lease
▫ Application for renewal of mining license
▫ Viewing demand of lease amount assessed
• Commercial Taxes Department (5 services)
▫ e-Registration System.
▫ e-Return Filng.
▫ e-Payments (with 5 Nationalized Banks).
▫ e-Refunds.
▫ Issuance of online e-cst forms
Proposed Services (154)
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• E- Nagar (Municipalities Computerization) (14 services)
▫ Urban Development Tax / Property Tax System
▫ Urban Assessment / Lease Accounting System
▫ Hoarding Management System
▫ Rental Properties Accounting System.
▫ Trade License System
▫ Single window & online Cash Collection System
▫ Grievances and Redressal System
▫ Birth & Death, Marriage Registration & Certificate Module
▫ Building Permission.
▫ Legal Case management System
▫ Slum Data Management System
▫ Solid Waste Management System
▫ Street Light Maintenance System
▫ Stray Animal Management Module
• Bureau of Investment promotion: (1 service)
▫ E-Payment through Electronic Fund Transfer (EFT) for various fees, related to forms.
•
• Transport Department: (3 services)
▫ To provide the facility of paying fees/tax through e-payment for the common people.
▫ To provide the facility of applying for a learning license online.
▫ To provide the facility of applying for a date for the driving test.
• Computerization of Consumer Forums (CONFONET) (3 services)
▫ Online Cause Lists
▫ Online Judgments
▫ Online Case Status and Case History
• Anti Corruption Bureau Department (5 services)
▫ G2C services
Facility for online registration of complaint
Online status tracking of the complaint
▫ G2G services
Online status tracking of the submitted complaints.
Maintenance of information on proceedings against individuals/departments/NGOs etc.
Storage and retrieval of case information.
• Department of Employment (8 services)
▫ G2C services
Provision of Vocational Guidance – Career Counseling
Dissemination of information on conduction of Career Talks / Seminars
Dissemination of information on conduction of Job Fairs
Trends Analysis for employability of State
Match Job search along with job description
▫ G2B services
Vacancy Notification and Candidate Submission
Generation of Employment Market Information
Work as match for resume search
• Department of Agricultural Marketing (12 services)
Information dissemination about arrivals, arrival estimation, indicative rates and forward forecast and spot prices (G2C)
RTI and Public Grievance Redressal Mechanism (G2C)
Employee or Personnel Management System (G2G)
Tracking of allotment , Litigation and Inspection cases (G2C)
Scheme Management System -RGKSY (Rajiv Gandhi Krishak Saathi Yojana) Scheme Management
License Management System - Application & Status Tracking for license for establishment of yards or sub yards and Application for license issuance for various market functionaries
Electronic Issuance of Niryat Prativedan
Mandi Fee Management
Auction Management System
Updation of Market Prices and arrival quantities on AGMARKNET and RSAMB website
Entry & Exit Gate Management System
Auction Management System
Proposed Services ..
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• Department of Social Justice & Empowerment (15 services)
▫ G2C services
Registration for Government and Aided Hostels
Registration for Resident School
Registration for Grants given under Anuprati Scheme
Registration for Grants given under the ‘Dr. Savita Ambedkar Inter Caste Marriage Scheme’
Registration for Grants under Sahyog Scheme
Registration for Grants given under Palanhaar Scheme
Registration for Astha Card
Registration for Vishwas Scheme
Registration for Grants given for the marriage ceremony of daughters of widows
Scalability to extend services any new Grants declared by GoI or State Government in future
▫ G2G services
Monitoring of complete Grants Management Life cycle right from Pre sanction to final utilization
Sanctioning & Monitoring of NGOs for the Disabled Section, Old Aged Section, Children Section and Drug Abuse Section
Monitoring of Residential Schools and Hostels by the Head Office
System for Resolving Disputes at the District/ Regional Level
Computerization of Monthly Reports obtained from District Offices to prepare the Annual Progress Reports
• Department of Labour – List of service identified for computerization (15 services)
▫ G2C services
Registration and Renewal of registration of Beneficiaries
Complaint filling by citizens for settlement of disputes
▫ G2B services
Registration of Establishments / Organisations under Shops and Commercial Establishments Act, Building and Other Construction Workers Act, The Contract Labour Act, The Beedi and Cigar Workers Act, Trade Union Act, The Motor and Transport Workers Act, Inter State Migrant Workmen Act.
Renewal of registration of establishment / organization/Trade union
Licensing and renewal of license of contractors
Payment of Cess by establishments
Filling of annual / semiannual returns
Filling in of complaints for claims and settlement of disputes
Certification of standing orders
▫ G2G services
Inspections carried out
Tracking Court Case Proceedings in labour Court
Cess assessment under BOCW
•
Work flow for cases under Industrial disputes, quasi judicial claims, prosecution sanction and recovery
Activities taken up for preparation of Monthly and Annual Progress reports
Activities taken up for preparation of reports to be submitted to other departments
• Department of Rural Development (13 services)
▫ G2C Services
Registration of worker and Issuance of Job Card for MGNREGS
Modification of Job Cards
Application for Work Demand
Receiving Pay order and pay slip
▫ G2G Services
Capturing Administrative and Technical Sanction for Works Sanctioned
Integrating BSR for Technical Estimate preparation
Allocation and Monitoring of work
Measurement and verification of work
Preparation of muster roll
Finalising wage list
Preparation of pay order and pay slips
Preparation of Monthly Reports regarding MGNREGS obtained from District Offices to prepare the Annual Progress Reports
Social Audit Reports
Proposed Services ...
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• SSDG Services (37+1 services)
▫ Agriculture
Application for advisory services for farmers and FAQ
Application for Diggi, Sprinklers, Farm Ponds, Drips and Pipelines
Application for farm implements costing above Rs. 10,000/-
Application for Input Licenses for Seeds, Fertilizers and Pesticides
Application for Girl Education Scholarship
Application for Crop/Weather insurance
▫ Horticulture
Application for Drip/Sprinkler Application for establishment of new fruit orchards under NHM/RKVY
Application for Creation of Water Resources under NHM/RKVY
Application for Green House/ Shade Net establishment under NHM
Application for Nursery/Cold Storage/Pack House/Seed Infrastructure/ Vegetable Seed Production and other project based activities under NHM/RKVY
Application for Medicinal Plant Cultivation under National Mission on Medicinal Plants
Adoption for Organic Farming/ Vermi Compost Unit
▫ Social Justice and Empowerment
Application for ANUPRATI Scheme
Application for Post Metric scholarships to SC, ST& OBC
Application for Palanhar Yojana
Application for Panna Dhai Jeevan Amrit Yojana
Application for Sahyog Yojana
Application for Widow’s Daughter Marriage Aid
Application for financial assistance to atrocity victims
Application for handicap/disability certificate
▫ Employment
Application for registration for employment
Application for renewal of registration
▫ Jaipur Collectorate
Application for new ration card
Application for duplicate ration card
Application for Caste certificate
Application for Domicile Certificate
Application for Domicile Certificate
Application for SC/ST certificate
Application for pension for old age
Application for pension for widow
Application for Conversion for agricultural land
Application for CM Relief Fund
Application for Registration as a Voter
▫ Rural Development
Application for registration under NREGA
Application for work allotment under NREGA
Application for Indira Awaas Yojana
▫ +1 generic form service
• eDistrict services (27 services)
▫ Certificate
Domicile
Income
Caste
Solvency (Hesiyat)
Birth (Rural)
Death (Rural)
▫ Revenue Court
Status Tracking of case
Daily cause list preparation
Copy of Final order
▫ Government Dues and Recovery
Easy payment of Government dues
Status tracking of Recovery Certificates
▫ Land Record
Land conversion
Seemagyan / Pathar Gadi
▫ Employment
Registration in employment exchange
Cancelation of Registration
Modifications in the existing registration details.
▫ RTI
Proposed Services ….
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▫ Electoral
Addition in voter list
Modification of current details
Deletion from voter list
Issue of New voter ID card
Issue of Duplicate voter ID card
Surrender of voter ID card
▫ Permission
Tree cutting
▫ Compensation / Relief
Compensation against the accident from un-identified vehicle
Financial Relief in event of fire caused by natural event
Relief from CM relief fund in case of accident / death
Applications in SDC
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Old SDC 1. CMIS 2. eSanchar 3. GIS 4. LITES 5. Police PPK
RSDC
1. E-mitra (CSC)
2. RSRTC Online Reservation System (ORS)
3. RPSC online exam
4. Panchayati Raj online exam
5. SIPF & GPF
6. SARAS Information System
7. Police Information System
8. Water Resource Information System
9. Rajasthan Guaranteed Delivery of Public Services Act Information System
10. Police Inventory Management System
11. Police Audit and File Management System
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Websites in SDC
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Old SDC 1. 13nceg.rajasthan.gov.in 2. 68ircjaipur.rajasthan.gov.in 3. acb.rajasthan.gov.in 4. ajaymeru.emitra.gov.in 5. ancientcoins.rajasthan.gov.in 6. animalhusbandry.rajasthan.gov.in 7. arc.rajasthan.gov.in 8. ard.rajasthan.gov.in 9. ayurved.rajasthan.gov.in 10. biofuel.rajasthan.gov.in 11. biponline.org 12. bor.rajasthan.gov.in 13. bpe.rajasthan.gov.in 14. cad.rajasthan.gov.in 15. ctd.rajasthan.gov.in 16. cadkota.rajasthan.gov.in 17. ceg.rajasthan.gov.in 18. choupal .rajasthan.gov.in 19. cmis.rajasthan.gov.in 20. cmo.rajasthan.gov.in 21. cmrelief.rajasthan.gov.in 22. collegeeducation.rajasthan.gov.in 23. crimeonline.rajasthan.gov.in 24. cscmis.emitra.gov.in 25. devasthan.rajasthan.gov.in 26. dipr.rajasthan.gov.in 27. dmrd.rajasthan.gov.in 28. dmrdtest.rajasthan.gov.in 29. doitc.rajasthan.gov.in 30. doitdms.rajasthan.gov.in 31. doitoffice.rajasthan.gov.in 32. dop.rajasthan.gov.in 33. dpipraj.gov.in 34. dst.rajasthan.gov.in 35. dte.rajasthan.gov.in 36. egovproj.rajasthan.gov.in 37. emitra-jodhpur.rajasthan.gov.in 38. environment.rajasthan.gov.in 39. esanchar.rajasthan.gov.in 40. evaluation.rajasthan.gov.in
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41. finance.rajasthan.gov.in 42. fms.rajasthan.gov.in 43. food.rajasthan.gov.in 44. forest/fca.rajasthan.gov.in 45. forest/jfm.rajasthan.gov.in 46. ftmsdemo.rajasthan.gov.in 47. gad.rajasthan.gov.in 48. gcbunditest.rajasthan.gov.in 49. gis.rajasthan.gov.in 50. governorhouseonline.rajasthan.gov.in 51. gpcj.rajasthan.gov.in 52. gpck.rajasthan.gov.in 53. gwpcjpr.rajasthan.gov.in 54. hclhelpdesk.rajasthan.gov.in 55. hcmripa.gov.in 56. helpdesk.rajasthan.gov.in 57. home.rajasthan.gov.in 58. ibs.rajasthan.gov.in 59. igprgvs.rajasthan.gov.in 60. jaipurreports.emitra.gov.in 61. jalabhiyan.rajasthan.gov.in 62. jawaharkalakendra.rajasthan.gov.in 63. jlnmca.rajasthan.gov.in 64. jrrsanskrituniversity.ac.in 65. krishi.rajasthan.gov.in 66. lites.rajasthan.gov.in 67. lokayukt.rajasthan.gov.in 68. mail1.rajasthan.gov.in 69. mail2.rajasthan.gov.in 70. medicaleducation.rajasthan.gov.in 71. minorityaffairs.rajasthan.gov.in 72. nms.rajasthan.gov.in 73. petroleum.rajasthan.gov.in 74. planning.rajasthan.gov.in 75. ppk.rajasthan.gov.in 76. ppp.rajasthan.gov.in 77. pwd.rajasthan.gov.in 78. rsamb.rajasthan.gov.in 79. rajasthan.gov.in 80. rajasthantourism.gov.in
81. rajasthanwildlife.rajasthan.gov.in 82. cmrelief.rajasthan.gov.in 83. risl.rajasthan.gov.in 84. dst.rajasthan.gov.in 85. rajenergy.com 86. rajftms.rajasthan.gov.in 87. rajind.rajasthan.gov.in 88. rajpanchayat.gov.in 89. rajpolpis.rajasthan.gov.in 90. rajrevboard.gov.in 91. rajsec.rajasthan.gov.in 92. rajshiksha.gov.in 93. rajsico.gov.in 94. rajstamps.gov.in 95. rajtaxboard.gov.in 96. rcsat.rajasthan.gov.in 97. rerc.rajasthan.gov.in 98. rfconline.org 99. ric.rajasthan.gov.in 100. rpa.rajasthan.gov.in 101. rpg.rajasthan.gov.in 102. rsamb.rajasthan.gov.in 103. rshrc.rajasthan.gov.in 104. rsrdc.com 105. rti.rajasthan.gov.in 106. ruidp.gov.in 107. sainikkalyan.rajasthan.gov.in 108. schooleducation.rajasthan.gov.in 109. sdc.rajasthan.gov.in 110. sdri.rajasthan.gov.in 111. seclan.rajasthan.gov.in 112. seclib.rajasthan.gov.in 113. seconline.rajasthan.gov.in 114. secretariatpath.rajasthan.gov.in 115. sje.rajasthan.gov.in 116. smshospital.rajasthan.gov.in 117. stateorg.rajasthan.gov.in 118. tad.rajasthan.gov.in 119. tadapp.rajasthan.gov.in 120. techedu.rajasthan.gov.in
121. testcmis.rajasthan.gov.in 122. testcscmis.emitra.gov.in 123. testeproc.rajasthan.gov.in 124. testitprowl.rajasthan.gov.in 125. transport.rajasthan.gov.in 126. udhrajasthan.gov.in 127. uitbhilwara.rajasthan.gov.in 128. vmts.rajasthan.gov.in 129. waterresources.rajasthan.gov.in 130. watershed.rajasthan.gov.in 131. advgen.rajasthan.gov.in
Websites in SDC
58
RSDC
1. Chief Secretary Office
2. Planning Department
3. Medical and Health Department
4. Khadi Gramodhyog Board
5. Rajasthan Housing Board
6. State Insurance and Provident Fund Department
7. Rajasthan Finance Coorporation
8. Statistics Department
9. Law Department
10. Home Department (Police Application and Site)
11. State Finance Corporation
12. Rajasthan Waqf board
13. Rajasthan Public Service Commission
14. Department of Information Technology
15. Water Resource Department
16. Rajasthan Minority Department
17. Department of Science and Technology
18. Rajasthan State Petroleum Corporation Limited
19. Rajasthan State Dairy Federation
20. Rajasthan Minority Commission
21. Department Panchayati Raj
22. Rajasthan State Road Transport Coorporation
23. Animal Husbandry Department
24. Finance Department
25. Command Area Development
26. Estate Department
27. Fisheries Department
28. Agriculture Department
29. Manpower Department
30. Directorate of Evaluation Organisation
31. Jodhpur Development Authority
32. Rajasthan Police Telecommunication
33. Rajasthan Urban Infrastructure Development Project
34. Tribal Area Development
35. Watershed and Soil Conservation Department
36. Rajasthan State Women's Commission
37. Rajasthan State Open School
38. Rajasthan Foundation
39. Rajasthan Electricity Regulatory Commission
40. Administrative Reforms Department
41. Police Paramarsh Kendra
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Partial list of services under SSDG
59
S.No Department Name Of Service
1 Agriculture Advisory Services for Farmers and FAQ
2 Agriculture Drips, Farm Ponds, Diggi, Pipelines and Sprinklers
3 Agriculture Agriculture Implements
4 Agriculture Input Licenses for Seeds/Fertilizers/Pesticides
5 Agriculture Girl Education Scholarship
6 Agriculture Crop/Weather Insurance
7 Social Welfare Post-metric scholarship to SC/ST/OBC/SBC
8 Social Welfare ANUPRATI Scheme
9 Social Welfare Palanhar Scheme
10 Social Welfare Assistance for Atrocity Victims
11 Social Welfare Panna Dhai
12 Social Welfare Widow's Daughter Marriage Aid
13 Social Welfare Sahyog Yojana
14 Social Welfare Handicap/Disability Certificate
15 Horticulture Drip Irrigation/Sprinkler Irrigation under MIS
16 Horticulture Establishment of New Fruit Orchards under NHM/RKVY
17 Horticulture Creation of Water Resources (Water Harvesting Structures) under NHM/RKVY
18 Horticulture Green House/Shade Net House establishment under NHM/RKVY
19 Horticulture
Nursery/Cold Storage/Pack House/Seed Infrastructure/Vegetable Seed Production and other project based activities under NHM/RKVY
20 Horticulture Medicinal Plant Cultivation under National Mission for Medical Plants
S.No
Department Name Of Service
21 Horticulture Organic Farming/Vermi Compost Unit/Certification
22 Rural Development Registration under NREGA
23 Rural Development Work allotment under NREGA
24 Rural Development Indira Awaas Yojana (IAY)
25 Employment Registration for Employment
26 Employment Renewal of Employment Registration
27 Collectorate New Ration Card
28 Collectorate Duplicate Ration Card
29 Collectorate Caste Certificate
30 Collectorate Domicile Certificate
31 Collectorate SC/ST Certificate
32 Collectorate Pension for old age
33 Collectorate Pension for widow
34 Collectorate Pension for handicapped
35 Collectorate Conversion for Agricultural Land
36 Collectorate Financial Assistance from CM relief fund
37 Collectorate Registration as a voter
38 Land Record Apna Khata
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List of services under eDistrict
60
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S.No. Category Service
1 Certificate 1. Domicile
2 2. Income
3 3. Caste
4 4. Solvency (Hesiyat)
5 5. Birth (Rural)
6 6. Death (Rural)
7 Revenue Court 1. Status Tracking of case
8 2. Daily cause list preparation
9 3. Copy of Final order
10 Government Dues and Recovery 1. Easy payment of Government dues
11 2. Status tracking of Recovery Certificates
12 RTI 1. RTI Services
13 Land Record 1. Land conversion
14 2. Seemagyan / Pathar Gadi
15 Electoral 1. Addition in voter list
16 2. Modification of current details
17 3. Deletion from voter list
18 4. Issue of New voter ID card
19 5. Issue of Duplicate voter ID card
20 6. Surrender of voter ID card
21 Employment 1. Registration in employment exchange
22 2. Cancelation of Registration
23 3. Modifications in the existing registration details.
24 Permission 1. Tree cutting
25 Compensation / relief 1. Compensation against the accident from un-identified vehicle
26 2. Financial Relief in event of fire caused by natural event
27 3. Relief from CM relief fund in case of accident / death
eServices in all districts
G2C • Utility bill payments: Electricity
(DISCOMs) & Water (PHED)
• Digitally signed certificates for caste, bonafide, income and solvency.
• Online applications and payments (RPSC, Panchayati Raj, PWD etc.)
• Request copies of answer sheets (Board of Secondary Education)
B2C • Utility bill payments: Landline
and Mobile (BSNL)
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eServices in selected districts G2C
• Digitally signed copies of Land Records (Newai, Tonk)
• RSRTC roadways online ticketing (Bharatpur, Jaipur)
B2C • Utility bill payments Airtel,
Reliance, Tata, Idea, MTS etc. (12 districts)
• Financial and Insurance services: ICICI (Churu, Jaipur, Jodhpur, Nagaur)
• Online LPG gas booking (Jodhpur)
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Other services in selected districts (Non eServices)
G2C • Collection of dues/fees for
Rajasthan Housing Board (Jodhpur)
• Application for PAN card (Jodhpur)
• Application for Ration card (Alwar, Dausa, Jaipur)
• Application for eGram services (EG1/2) (Churu, Dausa etc.)
B2C • Pre-paid mobile recharge
Airtel, Reliance, Tata, Idea, Vodafone, BSNL etc. (many
districts)
• DTH recharge Tata Sky, Big TV, Dish TV (many districts)
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Capacity Building
64
• Utilization of SeMT
▫ SeMT team recruitment done.
• NISG Training Programs Conducted
▫ Total 11 trainings.
▫ 182 personnel trained
• Computer literacy related trainings
▫ Reimbursement of approx. 7500 employees.
• Training program for State Officers at IIM Indore and Manipal
• Outsourcing budget used for preparing DPRs/RFPs for 12 deptts
RGDPS indicative list of services… • Energy: New connection, Bill correction, Meter change, Electricity
supply…
• PHED: New connection, Bill correction, Meter change, Water supply, Handpump repair…
• Police: Verification for Passport, Acquire copy of FIR, Armed license renewal…
• Health & Health Education: Various health schemes, Disability certificate, Post-mortem report, Various licenses….
• Revenue: Copy of Land record, Agricultural land transfer, Conversion services …
• Others: Birth/Death/Marriage certificates, Caste/Bonafide certificates, Community center reservation, Lease completion certificate, BPL/APL ration card, Pension, EMD/SD refund…
65
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