E Governance in Banking and Insurance(2)

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Transcript of E Governance in Banking and Insurance(2)

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Presented by-Tamanna

MBA Telecom & IT

R.No -21

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What is E-governance?

y E-governance is very simply about applying informationand communication technology to all aspects of a

government¶s business.

y Internet banking starts from migrating existing products tothe net.

y E-governance is applied to improve efficiency andeffectiveness in the achievement of policy and programoutcomes.

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 Need of E-governancey To extend the reach of government services .

y To promote equal access.

y To reduce transaction costs for citizens.

y To reduce government costs.

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E-BankingIn internet banking system the bank has a centralized

database that is web-enabled.

It provides virtual banking functions

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Internet banking systems in Indiay Information Only System

y Electronic Information Transfer System

y Fully Electronic Transactional System

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Information Only System

y There is no interaction between the customer and

 bank's application system.

y General purpose information like interest rates, branch

location, bank products and their features, loan and

deposit calculations are provided in the banks website.

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Electronic Information Transfer System

y This system provides customer specific information in

the form of account balances, transaction details, andstatement of accounts.

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Fully Electronic Transactional Systemy Transactions can be submitted by the customer for 

online update.

y It comprises technology covering computerization,

networking and security, inter-bank payment gateway

and legal infrastructure.

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Services through E-Banking.y Bill payment service.

y Fund transfer.

y Credit card bill payments for customers.

y Railway ticket booking.

y Investing through Internet banking.

y Recharging your prepaid phone.y Shopping.

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Benefits of E-Governance� Increased accountability

� Increased transparency

Higher availability of public domain information� Reduced corruption

� Increased efficiency due to connectivity

� For interactivity service delivery.

� Reach across geography.

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E-banking scenario in India� Approximately one percent of high and middle-income

group banking customers conducted banking on the internet

in India compared to 5 to 6 percent in Singapore and South

Korea

� Almost all the private/public sector banks are moving

towards e-governance

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Conclusion� E-governance has become a necessary survival weapon and

is fundamentally changing the banking industry

� Banking services are provided at a much lower cost through

e-banking.

E-governance has become a strategic weapon for banks.

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Thank You