Presented By:Anoop Mishra

Chandra PrakashAbhishek Singh

Suvrojit Choudhury

E-Governance AssignmentYEAR: 2012-14

KIIT SCHOOL OF RURAL MANAGEMENT, BHUBANESWAR

1.Introduction2.Background3.Features4.Technology5.Benefits6.Services7.Impact of the project8.Future Plans

Introduction

1. Challenges: Reduction of Infant Mortality Rate (IMR) and

Maternal Mortality Ratio (MMR)

2. Priority area: Tracking of Pregnant mothers and children and

providing effective Healthcare services to this group.

3. This in turn can have a large impact on reducing IMR and MMR.

4. Initiative: Health and Family Welfare Department of the

Government of Gujarat.

5. Collaboration with: National Information Centre (NIC)

6. Expansion: Conceptualized and developed by Gujarat first time

and the Government of India has adopted the system for

replication in all the other States of India.

7. population Coverage: Entire population of Gujarat with special

emphasis on rural, urban slum and slum like population.

E-Mamta: Services

1. Registering individual pregnant mothers,

2. Individual children in the age group 0-6

3. Adolescents along with their full details to ensure

complete service delivery

4. Ante Natal Care(ANC),

5. Child birth,

6. Post Natal Care(PNC),

7. Immunization,

8. Nutrition and adolescent services

9. To track the left outs of these services

Background

1. An online name based tracking system provides denominator

based Work Plans.

2. This management tool thus generated works towards realizing

priority issues in Health laid in the Millennium development goals,

Swarnim Gujarat goals and the goals of NRHM.

District Family Health Survey

Mother & Child Registration

Service Delivery & Left out Tracking

Monthly Work plans for

Grassroots Workers

E-Mamta: Phases

1. Detailed work plans prepared at Sub Centers and given to ASHA/FHW to

provide due services to beneficiaries.

2. The details of services provided to the mothers and children for ANC,

immunization, PNC, nutrition are recorded in E-Mamta at the PHC/village

level to identify the gaps in the continuum of care.

3. SMS alerts will be sent to the beneficiaries/health workers/ District and

Block level authorities to monitor the services that fall due.

4. The incentives paid to various community based health workers can be

monitored.

5. In accordance with the Family based approach, the information could be

integrated with data from School Health, ICDS, Education and give us a

holistic picture on individuals regarding Health, Education and Nutrition

6. The facility based HMIS reports will be generated through E – Mamta by

aggregation of services.

Features

1. No duplication of registration

2. SMS alerts to beneficiaries and service providers

3. Integration with the HMIS and automatic generation of

various reports & registers through aggregation.

4. Search on several parameters like Name, Village name,

Ration card number, mobile number, Health Id, Family Id,

RSBY card number, BPL card number, UID.

5. Unique Id (Aadhar) Compatible.

6. Records, e details of various incentives paid to all cadres of

health workers

7. Individual records for the benefits of JSY, BSY and CY

schemes.

1. Data base of all service providers and communication platform.

2. Dash Board to give a brief overview of Data entry, Deliveries, Immunization

services, Maternal and Infant deaths. Detail analysis of data.

3. Notice Board for communication.

4. Citizen centric features like Immunization Records, Child Growth Charts etc.

5. Works on GSWAN as well as on any internet connection reachable through

data card /wi-fi/ broadband.

6. Complete life cycle approach: Data of an individual is recorded form Birth

to Death.

7. Incorporation of work plans for grass root level functionaries for clear

understanding of targeted beneficiaries.

8. Resolves the migration/ transfer issues in service delivery through

provision of Unique Id to individuals.

Features….Cont…

TechnologyThe Software:

The application is web based accessed by a unique ID through

broadband, wifi, data card anywhere in place and time on

(1) http://e-mamta.guj.nic.in/.

(2) http://mcr.guj.nic.in

(3) http://emamtademo. guj.nic.in/

Hardware:1. The application had minimal requirements for roll out in the Public

Rural Health set up. 2. The physical pre requisites, a computer and an internet connection

at the Primary Health Centre (PHC), already existed in the set up. 3. Manpower requirements were a data entry operator who is a

regular employee at the PHC. 4. Other operational activities like trainings, fields’ surveys were

carried out by regular staff.

e-Mamta: Conceptual FrameworkEnabling Good Governance through Use of ICT:

The emergence of Information and Communications Technology (ICT) has provided:

1. Means for faster and better communication,

2. Efficient storage,

3. Retrieval and processing of data and

4. Exchange and utilization of information to its users

As governments are concerned, the coming together of computerization and

internet connectivity/web-enablement in e-Mamta with process re-engineering is:

5. Promises faster and better processing of information

6. Leading to speedier

7. Qualitatively better decision making,

8. Greater reach and accountability,

9. Better utilization of resources and

10. Overall good governance

‘e-Mamta’ is basically the e-Governance application of Information and Communications Technology to the processes of Government functioning in order to bring about ‘Simple, Moral, Accountable, Responsive and Transparent’ (SMART) governance.

e-Mamta: e-Government or e-Governance

This would generally involve the use of ICTs by government agencies

for any or all of the following reasons:

(a) Exchange of information with citizens, businesses or other

government departments

(b) Speedier and more efficient delivery of public services

(c) Improving internal efficiency

(d) Reducing costs / increasing revenue

(e) Re-structuring of administrative processes and

(f) Improving quality of services.

Stages of e-Governance in e-Mamta

Computerizations

NetworkingOn-line

presenceOn-line

interactivity

G2C (Government to Citizens) –

1. An interface is created between the government and citizens

2. To benefit from efficient delivery of a large range of public services. This expands the

availability and accessibility of public services on the one hand and improves the

quality of services on the other.

3. It gives citizens the choice of when to interact with the government (e.g. 24 hours a

day, 7 days a week),

4. From where to interact with the government (e.g. service centre, unattended kiosk or

from one’s home/workplace) and

5. How to interact with the government (e.g. through internet, fax, telephone, email, sms,

face-to-face, etc).

6. The primary purpose is to make government, citizen-friendly.

Interactions in e-Mamta

Benefits1. Simplicity, efficiency and accountability in the government

2. Expanded reach of governance

3. Better access to information and quality services for citizens

4. Unique ID based online family health data base covering the entire rural, urban

slum and slum like population.

5. 100% tracking for complete health services

6. Reduction in the work of field level health workers as they have not to prepare

reports and keep various records

7. Improved inventory management and financial management of the health

programmes.

8. Capturing data in case of migration.

9. Better data analysis for preparation of Block/District health action plans and

State PIPs with realistic/accurate

10. denominators.

11. Basis for ICDS, Primary education, ration card, Adolescent health, school health

etc.

Impact of the projectA) Improving reach (for example, providing market reach in a new area):

1. Largely intra governmental, E-Mamta improves on the accuracy of

Information thus enabling information based Public health planning.

2. Improved service uptake: Short message service alerts to the beneficiaries’

namely pregnant woman, children, and adolescents for their due services

seals the gap of service uptake by the Public.

3. Improved service providence: Work plans generated on the accurate name

based data assists the grass root level worker in comprehensive service

delivery.

4. Left out tracking: This was not possible earlier but has now been made

possible through denominator based work plans.

B) Time Saving

C) Cost Saving

1. Use of Mobile based technology for more efficient

implementation

2. Integration with all National Programmes

3. Complete Health Record

4. Access to private Healthcare providers

5. Integration with E-Sewa and E-Gram

6. Basis for ICDS, Primary Education, School Health

Programme.

Future Plans

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