E dem in_bristol_mar2011
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Improving citizen involvement through e-participation in Bristol
Anna McDermottPhilip Higgins
Consultation & Research
www.askbristol.com
Overview
• Tools used in the ASK Bristol e-participation programme
• Crowdsourcing ideas – Budgeting and urban development planning
• Integration with social media
Live bloggingCrowd sourcing
Social media (2010)E-bulletin
ASK Bristol (wordpress)You tube
Webcasting (2007)Neighbourhood e-forums
E-petitions (2004)Online surveys
Consultation FinderInteractive voting
Developing a range of
tools
2000
2011
Webcasting local democracy
Webcasting democracy
• Since 2007• Webcast live and recorded• Meetings of high public interest• Improves accessibility and understanding of local
issues and democracy at work• 70,713 total unique visitors• Watch and comment
Webcasting election results
• Highest live audience of any UK council webcast – 5947 views
• With archive – 8382 views• Simultaneous tweeting• Not provided by local media • Chance for people to see and
hear their new local councillor
Influencing decisions at the city level
Crowd sourcing
• Source ideas and solutions from the crowd• Develop understanding of issues• Facilitate discussion between citizens • Bring new people and fresh thinking to problems• Early engagement• Communicate issues in an engaging way - video
• Challenge: Save 20% of budget over 4 years
• Council Leader – raise understanding / get suggestions from public
• Council members got involved
• 4385 views / 600 suggestions grouped in to 70 themes
Bristol’s Budget Conversation
Cllr Rogers on his participation in the Budget Conversation
Neighbourhood level Participatory budgeting
• £15,000 of well-being money in a neighbourhood
• Live, work, study or just interested
• First e-participatory budgeting pilot
• 537 users / 397 comments / 60 ideas
• Will continue to pilot this approach
Decision makers need to join in
• Councillors need to take part – identify members who are already using social media
• Senior officers need to engage
• Better outcomes for whole process
Short break for questions
Urban development planning:Cherish or Change?
• Map based
• Identify issues with Bristol’s central area and solutions
• Identify areas or things people value in the city centre
• Early engagement feeds in to Central Area Action Plan
• Strong social media links used ideas phase
• Pin point areas • Make a suggestion / Comment / upload photos • Spatial patterns emerge • An engaging experience • 925 comments • Comments grouped into
10 main themes
Ideas for Bristol
• Next phase of engagement on Central Area Action Plan (leading on from Cherish and Change)
• Sign-in with FB/Twitter account • Suggest ideas can • Vote on ideas• Share • 3,654 unique visits • 128 ideas, 377 users, 955 votes
Getting the message out….
Feeds, widgets and e-bulletins
• 2010 moved into social media / letting our content travel
• Feeds – auto-updating – Google Feedburner • Widgets – help promote• Twitter account: consultations, e-petitions,
citizen ideas, webcasts• Facebook page• Our e-participation tools are being
optimised for social media
Where we’re going…..
• Rise of neighbourhood and hyper local sites – already happening
• More video to explain issues• Tools are becoming free and easier-to-use• Often community will set-up sites themselves – join in • Social networking sites could help with community
development • Skills development opportunities for the digitally
excluded
Thank you for listening• www.askbristol.com• www.twitter.com/askbristol