20160317 shopping innovation expo: juridische update in e-commerce
E commerce , e-banking & e-shopping
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Transcript of E commerce , e-banking & e-shopping
E-COMMERCE , E-BANKING & E-SHOPPING
Presented by :
Asif Ismail
Adnan Khan
Tauseef Umar
Zohaib Mohammad
ELECTRONIC COMMERCE (E-COMMERCE) Commerce refers to all the activities the
purchase and sales of goods or services.Marketing, sales, payment, fulfillment,
customer service
Electronic commerce is doing commerce with the use of computers, networks and commerce-enabled software (more than just online shopping)
THE MAIN ELEMENTS OF E-COMMERCE Consumer shopping on the Web, called
B2C (business to consumer) Transactions conducted between
businesses on the Web, call B2B (business to business)
Transactions and business processes that support selling and purchasing activities on the Web Supplier, inventory, distribution, payment
management Financial management, purchasing products
and information
ADVANTAGES OF ELECTRONIC COMMERCE Increased sales
Reach narrow market segments in geographically dispersed locations
Create virtual communities Decreased costs
Handling of sales inquiriesProviding price quotesDetermining product availability
Being in the space
DISADVANTAGES OF ELECTRONIC COMMERCE Loss of ability to inspect products from
remote locations Rapid developing pace of underlying
technologies Difficult to calculate return on
investment Cultural and legal impediments
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WEB-BASED E-COMMERCE ARCHITECTURE
Client
Tier 1
Web Server
Tier 3Tier 2 Tier N
Application Server
Database Server
DMS
WHAT IS E-SHOPPING?
The online selling of or enabling the sale of products or services to consumers.
HOW DID ONLINE SHOPPING COME ABOUT?
Online shopping emerged with the development of the internet.
Entrepreneurs saw the potential in online shopping and sprung at the chance to make virtual storefronts, so that consumers could shop without leaving their homes.
GROWTH OF ONLINE SHOPPING
There are over 70,000 new websites put on the internet every hour.
Internet traffic is doubling every three months.
Projected annual internet commerce revenue has grown from $35 billion in 1998 to $1.4 – $3.2 trillion in 2003.(Taken from CISCO Systems WEB Site)
RISKS & DISADVANTAGES OF ONLINE SHOPPING
Fraud- Do you know the Company? Security- Is your credit card safe? Privacy- Is your information being sold? Shipping- Are you getting the correct
product at the requested time? Difficulty- Do you know how to shop
online?
CONSUMER BENEFITS Convenience
-Geographic-Store hours-Ease of transaction-Quick and efficient shopping process
Information-Quick location of items-Easy price/attribute comparisons
FIRM BENEFITS Less dependence on intermediaries
-Geographic distribution-Holdup-Time to delivery
Marketing-Target marketing-Direct customer relationships-Customer service
ONLINE SHOPPING VS. TRADITIONAL SHOPPING
Differences-Cannot try or test product before purchase.-Minimum human interaction if any.-Cannot pay by cash.-Shop anytime online.
ONLINE SHOPPING VS. TRADITIONAL SHOPPING (CONT)
Similarities-Advertisement.-Security.-Convenience.
ONLINE BANKING Online banking (or Internet banking)
allows customers to conduct financial transactions on a secure website operated by their retail or virtual bank, credit union or building society.
THINGS YOU CAN DO Download Banking Transactions. Download Credit Card Transactions. Online Bill Payment. Quickly Verify Bank Balances. Transfer Money Open and Close accounts
THINGS YOU CAN DO (CONT) Check account balances Balance a checkbook Track recent account activity Order traveler's, cashier's, and
regular checks Issue stop payment requests Apply for auto, mortgage, home
equity, student, or personal loans
Receive investment product and service information
ADVANTAGES Convenience Ubiquity Transaction speed Efficiency Effectiveness Inexpensive
DISADVANTAGES Start-up may take time: Technical
difficulties Learning curve Bank site changes Need an account with an Internet
Service Provider (ISP) Security concerns, like "hackers"
accessing your bank accounts Switching banks can be more
cumbersome online than in person Must have basic computer skills and
Internet knowledge Must be comfortable using a computer
SECURITY CONCERNS Digital Encryption Usernames and PINs Time-Out Anti-Virus Anti-Spyware Firewalls Password Protection Is The Key Be aware of Phishes
WHAT BANKS SHOULD DO• Banks need to implement higher levels of
security and authentication for "high risk" transactions, "involving access to customer information or the movement of funds to other parties."
• Bank customers need more education and awareness of security risks and procedures in order to use online banking effectively.
• Banks should employ a combination of authentication systems, such as passwords and biometric readers, or PINs and longer passwords, rather than relying on any "single" factor to validate a customer's identity.
THANKS ALLOT FOR
JOINING US
Wish you best of
luck ASIF ISMAIL
Adnan khan
Tauseef umar
Zohaib muhammad