E-BILLING MOTIVATION. Introduction E-billing is the electronic delivery of financial documents to...
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Transcript of E-BILLING MOTIVATION. Introduction E-billing is the electronic delivery of financial documents to...
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Introduction E-billing is the electronic delivery of financial documents to
the customer, that represents and replaces the
conventional paper based document.
E-mailing has become an integral part of business
logistics and communication processes enhancing
customer interaction
The sending of documentation by way of email adds value
to a company’s customer relationship management
process as it is more efficient and effective.
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Secure E-mailing of original tax invoices and other financial documents to customers
Ensuring the documents are graphically appealing and complimentary to the paper based equivalent.
Allows multiple file formats for specific client profiles e.g. PDF for business to business, embedded html for business to consumer
Accommodates any accounting package for independent delivery and management
The optimal combination of push based and pull based delivery (email vs. web)
Real time management tools for company's to track and respond to document presentment to customers
E-billing Criteria
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Benefits to the Recipient The customer receives the document on the day it was generated. Therefore the customer does not miss
deadlines on payment dates.
The recipient has immediate access to their records, they do not have to search through paper-based files to find a specific record.
Documentation does not get lost - the sender is notified if an intended recipient does not receive the mail.
There are no delays in retrieving mail.
It is much easier to file an electronic document
Retrieval and searching functions of electronic documents is a major benefit to the user
Change of physical address will not affect the customer’s ability to receive their bills
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Benefits to the Company
Documents are sent with the same look and feel
E-billing is much more cost effective than the postal system
Improved cash flow because clients receive there documents
faster and therefore are able to pay faster
All invoices are valid tax invoices.
E-billing significantly reduces month end and post related delays
With e-billing it is possible to have a reporting mechanism which
is not possible with the postal system.
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Benefits to IT Department
No security exposure as e-bill delivery system is independent of company infrastructure.
No recruitment or training required of technical staff to develop and support an e-billing system there costs are high and unquantifiable.
No additional hardware or software is required to be purchased by the company which is costly and time consuming.
Utilising an e-billing company with a successful track record extensive experience and large client base eliminates the risk and expenses of a company doing it itself.
Minimal impact on company's bandwidth as apposed to high bandwidth usage.
Utilisation of sophisticated and existing e-billing software.
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Traditional paper vs. Electronic Billing
Paper is static content
Costly with postage or courier services
Resource intensive
Time consuming and slow delivery
Low security-documents easily misplaced and can be opened.
Documents can be copied
E- billing is interactive and includes raw data files.
Cost saving
Automated
Same day quick delivery.
High security sent to specified user and tracking document
Can not be manipulated
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How can e-billing assist your company?
By focusing on the customer’s needs
Through innovative ideas
and successful integration
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of cutting edge technology
and moving in the right direction
with a tactical strategy
enhancing the customer
experience as soon as possible
will lead to growth in both numbers and savings
and a successful future relationship
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Conclusion