E 15 y sErvicE Currents - 3 Rivers...
3
Currents Currents 3 R iveRs C ommuniCations • n ovembeR - D eCembeR 2016 GivinG baCk to the Communities We seRve 3 Rivers reaches from Browning to Big Sky, Dupuyer to Geyser. Within this large area there are 28 telephone exchanges and surrounding communities that we serve and support. Because each area is different we provide financial help in many different ways. We offer Community Enhancement grants, School Field Trip grants, School Technology grants, Community Support donations, and sponsorships. Some of the groups we supported in 2016 include: Big Sky Special Needs Cooperative, Teton County 4-H, Montana Region II Science Fair, Twin Bridges School Graduation party, Lima High School, Dupuyer Community Club, Ennis Lions Club, Simms High School Rugby Team, Arts Council of Big Sky Summer Concert, Heart Butte School 5th grade field trip, Choteau Youth Baseball, and Virginia City Preservation Alliance. in this issue Fiber Corner What is Wi-Fi? Customer Satisfaction Survey Montana Relay Service For guidline information and/or an application for a donation or grant from 3 Rivers, please visit our website at 3rivers.net, Grants & Sponsorships.
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Transcript of E 15 y sErvicE Currents - 3 Rivers...
CurrentsCurrents
Board of trustees• Harry R. Barnes, Browning, 338.3440• Kirk R. Dige, Big Sky, 995.4769• Howard W. Goltz, Ennis/Harrison, 682.3085• Diane M. Gollehon, Choteau/Pendroy/Dupuyer/ Valier, 466-2703• Logan P. Good, Carter/Highwood/Great Falls, 761.2743 • Kyle J. Burgmaier, Brady/Conrad/Power/ East Conrad/Shelby, 463.2288• Kelly M. McInerney, Fairfield/Augusta/ Ft. Shaw/Helena, 467.3240• Mary E. Hill, Raynesford/Geyser/Neihart/Belt/ Stockett,738.4220• Tyler P. Cobb, Jr., Melrose/Sheridan/ Twin Bridges/Lima/Virginia City, 684.5600
Acknowledgment of contributors this issue: Don Serido, Callie Norheim, Susan Wilson.
service information telephone, internet, tv
and long distance
Fairfield: 406.467.2535 or 800.796.4567Big Sky: 406.995.2600
Browning: 406.338.2535Conrad: 406.271.2535Shelby: 406.424.8535
Payments: P.O. Box 489, Fairfield, MT 59436-0489Correspondence: P.O. Box 429, Fairfield, MT 59436
Website: www.3rivers.netE-mail: [email protected]
On-line Billing: https://3rivers.smarthub.coop
facebook.com/3RComm
3 Ri v e R s Co m m u n i C a t i o n s • no v e m b e R - De C e m b e R 2016
EmployEEs with 15 yEars of sErvicE
viCky milleR
miChelle GjeRDe
Dillon Doane
kim tanGen
loRi haynes
GivinG baCk to the Communities We seRve3 Rivers reaches from Browning to Big Sky, Dupuyer to Geyser. Within this large area there are 28 telephone exchanges and surrounding communities that we serve and support.
Because each area is different we provide financial help in many different ways. We offer Community Enhancement grants, School Field Trip grants, School Technology grants, Community Support donations, and sponsorships.
Some of the groups we supported in 2016 include: Big Sky Special Needs Cooperative, Teton County 4-H, Montana Region II Science Fair, Twin Bridges School Graduation party, Lima High School, Dupuyer Community Club, Ennis Lions Club, Simms High School Rugby Team, Arts Council of Big Sky Summer Concert, Heart Butte School 5th grade field trip, Choteau Youth Baseball, and Virginia City Preservation Alliance.
CaRl naGel
3 Rivers recently concluded our annual Customer Satisfaction Survey—we received more than 1250 responses! As promised, we held random drawings for an iPad and Visa Gift Cards for those who completed the survey. Here are the winners:
Delores from LimaAnni from McAllisterGary & LeAnn from Sand CouleePatricia from FairfieldChris from EnnisPaul from BeltKatie from VaughnSidney from Sand CouleeJanet from Sheridan
Thank you for your participation!
3 rivErs customEr satisfaction survEy
in this issue
Fiber CornerWhat is Wi-Fi? Customer Satisfaction Survey Montana Relay Service
For guidline information and/or an application for a donation or grant from 3 Rivers, please visit our website at 3rivers.net, Grants & Sponsorships.
FibeR CoRneRConstruction is complete on the Fiber-to-the-Home (FTTH) project in Brady and cutovers are in progress. Customers in Brady should have received information in the mail from 3 Rivers with details on the process for cutting over from the old copper facilities to the new fiber optics. Included in the mailing are special offers on High Speed Internet and 3 Rivers’ own 3RTV digital TV. Construction is in the final phase in Lima and we tentatively plan to begin cutovers to fiber in early 2017.
Construction bids for the 2017 FTTH project in the rural Choteau area will go out before the end of the year with tentative plans calling for construction to begin in in the spring of 2017.
Check this space each issue for more information and updates on 3 Rivers FTTH projects. You can also check out our FAQ in the Fiber-to-the-Home section on 3rivers.net.
November 5 Ennis Ennis Public Library Community Room November 11 Dupuyer Dupuyer School
Windows 10Come learn how to navigate this new operating system. It looks different than XP or Windows 7, but once you learn the basic navigation tricks it is easy to use. There are some really great new features that are worth taking the time to learn! cloud storage“It’s in the cloud.” But where is the cloud and what exactly does that mean? This session will give you an overview of the various types of cloud storage available to you. We will discuss the pros and cons of cloud storage and how to make the most of it. microsoft WordMicrosoft Office provides the standard word processing program called Word. In this session learn how to create Word documents tailored to fit your needs. We will explore basic Word functions and how to use templates for creating certain document types.
Free technology classes will be offered in the Spring of 2017 in Fairfield, Belt, Harrison, Virginia City, Choteau and Carter.
Please check our website for class details www.3rivers.net. To sign up email Susan at [email protected] or call 467-4133
FRee teChnoloGy Classes oFFeReD by 3 RiveRs
Do you have an event you would like to include in the 3 Rivers Upcoming Events section?
Contact Callie at ext 4113 or email to [email protected] The event must be a community-sponsored event and be open to all community members. The information will be included in our online calendar on 3rivers.net and space permitting, we will run the name of your event, the date, time and location in this newsletter. The information will be included in our online calendar on 3rivers.net.
October 26 Ruby Valley Healthcare Foundations Capital Campaign Celebration • Twin Bridges
Details for events on 3rivers.net online calendar.
upCominG events
Happy Holidays from 3 Rivers!As a thank you to all of our subscribers, we are throwing everyone’s name in a drawing for one of four $50 gift cards from the QVC shopping channel—just in time for the holidays!
If you’re a current subscriber to 3 Rivers local telephone, High Speed Internet or 3RTV Digital TV or Cable TV as of November 1, 2016, you’re automatically entered! No purchase or sign up necessary!
We’ll pick one name each week beginning Friday, November 18, and will announce the winner on Facebook (facebook.com/3RComm). A complete list of winners will be available after December 9, 2016.
Winning subscribers’ accounts must be up to date and in good standing to claim gift card. You must have a QVC customer number to redeem the gift card. If you don’t have a QVC number, you need to contact QVC at 800-345-1515 or go to QVC.com to get one. 3 Rivers cannot set up a QVC number for you.
Win a $50 Gift Card!
What is Wi-Fi anD Why shoulD i CaRe?Nearly every device that connects to the Internet today does so using Wi-Fi. Everything from tablets to TVs to refrigerators (!) are Wi-Fi-enabled.
Wi-Fi stands for “wireless fidelity”―the technology that allows a device such as a Wi-Fi router to turn a hard-wired Internet connection into a wireless signal. Without this router, every device in your home or office would need a cord to connect to the Internet.
Wi-Fi doesn’t replace your 3 Rivers Internet connection―it simply makes it usable for non-hardwired devices within range to connect to it.
There are some issues that can affect a Wi-Fi router’s performance. Wireless signals from a router are susceptible to interference from everyday household appliances like microwaves or cordless phones or even other Wi-Fi routers. However, newer Wi-Fi routers do a better job at overcoming interference than earlier models once did.
A router not capable of delivering sufficient throughput may be a bottleneck for your entire network. However a less powerful router may be fine for your situation.
For more information on Wi-Fi, routers, troubleshooting tips and more, visit 3rivers.net/support/internet/home-wi-fi-basics
The Montana Relay Service (MTRS) is a communications service that links the deaf, hard of hearing and speech disabled to hearing people via the telephone. To use this service, call 1-866-735-2968 and a relay agent will assist you. All calls and information are confidential. This 24-hour service is provided at no cost to callers.
The Montana Telecommunications Access Program (MTAP) administers the Montana Relay Service (MTRS). MTAP also provides amplified telephone equipment and TTY devices to people who are deaf, hard of hearing or speech disabled at no cost. MTAP suits the individual needs of all qualified Montana applicants. Call TTY 711 or 1-800-253-4091. For more information on how to receive an application for free, specialized, telephone equipment for the deaf, hard of hearing, and speech disabled visit www.montanarelay.mt.gov or contact:
MTAP, PO Box 4210, Helena, MT 59604 TTY/Voice 1-800-833-8503 TTY/Voice 1-406-444-1335
montana rElay sErvicE and tElEcommunications accEss program
CurrentsCurrents
Board of trustees• Harry R. Barnes, Browning, 338.3440• Kirk R. Dige, Big Sky, 995.4769• Howard W. Goltz, Ennis/Harrison, 682.3085• Diane M. Gollehon, Choteau/Pendroy/Dupuyer/ Valier, 466-2703• Logan P. Good, Carter/Highwood/Great Falls, 761.2743 • Kyle J. Burgmaier, Brady/Conrad/Power/ East Conrad/Shelby, 463.2288• Kelly M. McInerney, Fairfield/Augusta/ Ft. Shaw/Helena, 467.3240• Mary E. Hill, Raynesford/Geyser/Neihart/Belt/ Stockett,738.4220• Tyler P. Cobb, Jr., Melrose/Sheridan/ Twin Bridges/Lima/Virginia City, 684.5600
Acknowledgment of contributors this issue: Don Serido, Callie Norheim, Susan Wilson.
service information telephone, internet, tv
and long distance
Fairfield: 406.467.2535 or 800.796.4567Big Sky: 406.995.2600
Browning: 406.338.2535Conrad: 406.271.2535Shelby: 406.424.8535
Payments: P.O. Box 489, Fairfield, MT 59436-0489Correspondence: P.O. Box 429, Fairfield, MT 59436
Website: www.3rivers.netE-mail: [email protected]
On-line Billing: https://3rivers.smarthub.coop
facebook.com/3RComm
3 Ri v e R s Co m m u n i C a t i o n s • no v e m b e R - De C e m b e R 2016
EmployEEs with 15 yEars of sErvicE
viCky milleR
miChelle GjeRDe
Dillon Doane
kim tanGen
loRi haynes
GivinG baCk to the Communities We seRve3 Rivers reaches from Browning to Big Sky, Dupuyer to Geyser. Within this large area there are 28 telephone exchanges and surrounding communities that we serve and support.
Because each area is different we provide financial help in many different ways. We offer Community Enhancement grants, School Field Trip grants, School Technology grants, Community Support donations, and sponsorships.
Some of the groups we supported in 2016 include: Big Sky Special Needs Cooperative, Teton County 4-H, Montana Region II Science Fair, Twin Bridges School Graduation party, Lima High School, Dupuyer Community Club, Ennis Lions Club, Simms High School Rugby Team, Arts Council of Big Sky Summer Concert, Heart Butte School 5th grade field trip, Choteau Youth Baseball, and Virginia City Preservation Alliance.
CaRl naGel
3 Rivers recently concluded our annual Customer Satisfaction Survey—we received more than 1250 responses! As promised, we held random drawings for an iPad and Visa Gift Cards for those who completed the survey. Here are the winners:
Delores from LimaAnni from McAllisterGary & LeAnn from Sand CouleePatricia from FairfieldChris from EnnisPaul from BeltKatie from VaughnSidney from Sand CouleeJanet from Sheridan
Thank you for your participation!
3 rivErs customEr satisfaction survEy
in this issue
Fiber CornerWhat is Wi-Fi? Customer Satisfaction Survey Montana Relay Service
For guidline information and/or an application for a donation or grant from 3 Rivers, please visit our website at 3rivers.net, Grants & Sponsorships.
