DynMcDermott Business Case Slides -- Robert W. Campbell Award
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Transcript of DynMcDermott Business Case Slides -- Robert W. Campbell Award
8/8/2019 DynMcDermott Business Case Slides -- Robert W. Campbell Award
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Strategic Focus on Workers, the Public
and the Environment:DynMcDermott Petroleum Operations Company
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8/8/2019 DynMcDermott Business Case Slides -- Robert W. Campbell Award
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Domestic Production and Consumption
1973
Production as a Share of
Consumption 63%
200832%Total Domestic Production
Total Petroleum Consumption
M I L L I O N
B A R
R E L S P E R
D A
Y
Background: SPR
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LOUISIANALOUISIANALOUISIANALOUISIANATEXASTEXASTEXASTEXAS
MISSISSIPPIMISSISSIPPIMISSISSIPPIMISSISSIPPI
HEDQUARTERSHEADQUARTERS
Gulf of MexicoGulf of MexicoGulf of Mexico
WESTHACKBERRY
WESTHACKBERRY
LAKECHARLES
LAKECHARLES
BIG HILLBIG HILLTEXAS CITYTEXAS CITY
HOUSTONHOUSTON
BATONROUGE
BATONROUGEBEAUMONT
PORT ARTHUR
BEAUMONTPORT ARTHUR BAYOU
CHOCTAW
BAYOU
CHOCTAW
BRYANMOUND
BRYANMOUND
STENNIS
WAREHOUSE
STENNIS
WAREHOUSE
FACILITY LOCATIONFACILITY LOCATION
Facility Locations
Background: SPR
NEW
ORLEANS
NEW
ORLEANS
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St orag e Caver n D r a w d o w n
St orag e Cavern St orag e Cavern D r a w d o w n D r a w d o w n
Water InWater In
Oil OutOil Out Oil OutOil Out
Storage Technology
Brine OutBrine Out
OilOilOilOil
Water InWater In
Storage Cavern Leach ing Developm en t St or age Caver n St or age Caver n Leach ing Deve lopment Leach ing Deve lopment
Brine OutBrine Out
OilOilOilOil
Water InWater In
Storage Cavern Leach ing Developm en t St or age Caver n St or age Caver n Leach ing Deve lopment Leach ing Deve lopment
Background: SPR
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GOCO Environment
Government Owned:
Owns physical assets
Defines program mission
Contractor Operated:
Provides employees/expertise
Day to day management and operation
DM contract: performance based fee for M&O service
ESH performance affects ~one-third of fee
All fee at risk under “Killer Clause”
Background: GOCO
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Four partners formed in early 1990’s
Awarded first SPR contract April 1993
DynMcDermott Formation
30%
60%
5% 5%
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DynMcDermott Business Profile
SPR Management & Operations contractor
Corporate office in New Orleans
6 physical locations in 3 states
About 500 employees
Formation through 2000
Customers key concerns
Operational readiness throughtransition
Management effectiveness and
operational efficiency Address a complacent
organizational culture
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Centralized hierarchal organization (silos)
Little employee involvement, many accidents/near misses
Imposed external assessments and criteria
Lacked customer orientation
Previous ES&H Performance
Good
Enough??
1980 1990 2000 2010
50
100E v
e
n
t s
Year
120
69
Metrics
O&M M&O
Formation through 2000
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Addressing Customer Concerns
Formation through 2000
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Decentralized – Responsibility, Accountability, & Authority
Focus on ES&H and continuous improvement
Instill employee and customer orientation
Begin cultural shift with employee-owned behavioral approach
Initial Results…
1980 1990 2000 2010
50
100E v
e
n
t s
Year
120
69
Metrics
Better!!33% improvement
Formation through 2000
RAA
46
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Strategic Approach: 2000 and Beyond
Mission Related Outcomes
Maintaining operational readiness
Major petroleum supply interruption
International Energy Program obligations
M&O contractual requirements
Safe, environmentally sound, and effectivemanagement and operation of infrastructure
Baldrige Criteria for Performance
Excellence Leadership driven
Fact based
Knowledge driven
2000 and Beyond
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Systems Approach: ES&H Model
2000 and Beyond
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Systems Approach: ES&H Model
2000 and Beyond
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Systems Approach: ES&H Model
2000 and Beyond
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Integrated Systems…Further Results
1980 1990 2000 2010
50
100E v
e
n
t s
Year
120
69
Metrics
46
RAA
11
360 o
Integration
Integration – 360o
Broad employee involvement
Beyond compliance philosophy
Embraced voluntary 3rd party assessments
2000 and Beyond
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Focus on the Worker
Work environment
New Orleans – office
Stennis – warehousing
Sites – 4 petroleum operationswith some office
Personal safety – petrochemicals,weather (hurricanes) & wildlife
Workers
From local communities 48 years old
14+ years on the job
In high demand
Focus on the Worker
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Worker Engagement
DM’s culture is characterized by:
Spirit of cooperation
Initiative
Innovation
Workforce empowerment
DM’s values and rewards: Continuous improvement
Responsible stewardship
Ethical behavior Employee health and safety
Workforce diversity
Focus on the Worker
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Worker - Management Partnerships
Moving initiatives to outcomes
Focus on the Worker
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Walking the talk
Empowered/involved workers
Include workers in strategic planning
Focus on customer satisfaction
External commitments
OSHA Voluntary Protection Program National Environmental Performance Track
Clean Texas Platinum Leader
Independent validation
ISO 14001 & 9001 Management Systems
Malcolm Baldrige National Quality Award
Robert W. Campbell Award
Focus on the Worker
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Social and Economic Initiatives
Hometown entrepreneurs
ESH mentorship opportunity
Build business role models
Benefits accrue to workers and the facility
Focus on the Public
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Workforce is our window to the community
Civic groups Educational institutions
Professional organizations
Charitable activities
Social/Community Initiatives
Focus on the Public
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Focus on the Environment
Environmental Management System
Structured approach
Prioritize aspects and mitigates impacts
Fully integrated into business operations
Environmental Advisory Committee – a partnership
Citizens, scientists, and engineers
Unencumbered view of SPR activities
Community perspective
Focus on the Environment
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Compliance & Beyond
Compliance: its a baseline, not a target
Community and workers embrace
Foundation for sustained performance
Compliance
Requirement
Focus on the Environment
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Compliance & Beyond
Compliance: its a baseline, not a target
Community and workers embrace
Foundation for sustained performance
Compliance
Requirement
Focus on the Environment
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Results: the Triple Bottom Line
Employees
Economics
Environment
Formula for success
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EMPLOYEES: Changing Culture
Peer to peer coaching of behaviors
Formula for success
MP OY S R d bl j i
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0
10
20
30
40
1990 1992 1994 1996 1998 2000 2002 2004 2006
No Lost Work
Lost Work
Recordable Injury Rate
DynMcDermott Tenure
I n j u r i e s
Engage line employees to improve work environment
EMPLOYEES: Recordable Injuries
Formula for success
ENVIRONMENT R bl E
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ENVIRONMENT: Reportable Events
E n v i r o n m e n t a l I n c i d e n t s
1 9 8 6
1 9 8 7
1 9 8 8
1 9 8 9
1 9 9 0
1 9 9 1
1 9 9 2
1 9 9 3
1 9 9 4
1 9 9 5
1 9 9 6
1 9 9 7
1 9 9 8
1 9 9 9
2 0 0 0
2 0 0 1
2 0 0 2
2 0 0 3
2 0 0 4
2 0 0 5
2 0 0 6
2 0 0 7
0
10
20
30
40
50
DynMcDermott’s Tenure
Other
Contractors
Moving work out of silos and into a systems approach
Formula for success
ENVIRONMENT W R d i
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ENVIRONMENT : Waste Reductions
1999 2000 2001 2002 2003 2004 2005 2006 2007
8,728
3,190
1,415
487 462183268
468567
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
Hazardous Wastes
P o u n d s
1999 2000 2001 2002 2003 2004 2005 2006 2007
1,002,315
636,502607,120
484,060 449,637400,770
446,818402,616436,157
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
Sanitary Wastes
P o u
n d s
1999 2000 2001 2002 2003 2004 2005 2006 2007
24,144,083
2,400 722,401 7,560 01,046,655
5,6006,0006,132
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
Oil Field Wastes
P o u n d s
Quality improvement tools Break down to components
Integrated improvementteams
Recognition of results
Formula for success
ECONOMICS I f I j i
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ECONOMICS : Impact of Injuries
Injuries have financial impacts Lost productivity
Medical costs
Formula for success
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993 2003
Safety & Health Savings = $3,427,000
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993 2003
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993
M i l l i o n D o l l a r s
1
0
3
4
2
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993 2003
Safety & Health Savings = $3,427,000Safety & Health Savings = $3,427,000
Exhibit 17: Value of Safety and Health Integration
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993 2003
Safety & Health Savings = $3,427,000
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993 2003
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993
M i l l i o n D o l l a r s
1
0
3
4
2
M i l l i o n D o l l a r s
1
0
3
4
2
2005 20011999 1997 1995 2007 1993 2003
Safety & Health Savings = $3,427,000Safety & Health Savings = $3,427,000
Exhibit 17: Value of Safety and Health Integration
ECONOMICS E i l ROI
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ECONOMICS: Environmental ROI
Profiting from environmental improvement
Formula for success
1999 2000 2001 2002 2003 2004 2005 2006 2007
0
1
2
3
4
5
6
M i l l i o n D o l l a r s
Cumulative
Costs = $346,487
$5,137,481Environmental Savings =
-Sanitary Waste -Oily Waste
-Hazardous Waste -Remediation
1999 2000 2001 2002 2003 2004 2005 2006 2007
0
1
2
3
4
5
6
M i l l i o n D o l l a r s
Cumulative
Costs = $346,487
Cumulative
Costs = $346,487
$5,137,481Environmental Savings = $5,137,481Environmental Savings =
-Sanitary Waste -Oily Waste
-Hazardous Waste -Remediation
-Sanitary Waste -Oily Waste
-Hazardous Waste -Remediation
Exhibit 16: Value of Environmental Management System
1999 2000 2001 2002 2003 2004 2005 2006 2007
0
1
2
3
4
5
6
M i l l i o n D o l l a r s
Cumulative
Costs = $346,487
$5,137,481Environmental Savings =
-Sanitary Waste -Oily Waste
-Hazardous Waste -Remediation
1999 2000 2001 2002 2003 2004 2005 2006 2007
0
1
2
3
4
5
6
M i l l i o n D o l l a r s
Cumulative
Costs = $346,487
Cumulative
Costs = $346,487
$5,137,481Environmental Savings = $5,137,481Environmental Savings =
-Sanitary Waste -Oily Waste
-Hazardous Waste -Remediation
-Sanitary Waste -Oily Waste
-Hazardous Waste -Remediation
Exhibit 16: Value of Environmental Management System
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ECONOMICS Th B tt Li
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ECONOMICS: The Bottom Line
Productivity up 180%
Accident costs down 79%
Environmental ROI 183%
OSHE portion of contract fee (profit)
~ 1/3 or ~$32 million over 15 years
Image & Goodwill:They have value!
Intangible to the purchase decision
Positive image = well managed company
Contract success, success, success….
Formula for success
Then the Unthinkable Happened
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LOUISIANALOUISIANALOUISIANALOUISIANATEXASTEXASTEXASTEXAS MISSISSIPPIMISSISSIPPIMISSISSIPPIMISSISSIPPI
NEW
ORLEANS
NEW
ORLEANS
Gulf of MexicoGulf of MexicoGulf of Mexico
WESTWEST
LAKECHARLESLAKECHARLES
BIG HILLBIG HILL
TEXAS CITYTEXAS CITY
HOUSTONHOUSTON
BATONROUGE
BATONROUGEBEAUMONT
PORT ARTHUR
BEAUMONTPORT ARTHUR BAYOU
CHOCTAWBAYOUCHOCTAW
BRYANMOUNDBRYANMOUND
STENNISWAREHOUSESTENNISWAREHOUSE
FACILITY LOCATIONFACILITY LOCATION
HACKBERR YHACKBERRY
RITA
9-24-05
RITA
9-24-05
KATRINA
8-29-05
KATRINA
8-29-05
Then the Unthinkable Happened…
Personal Tragedy Everywhere
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Personal Tragedy Everywhere
Many of ouremployees lost
everythingovernight
Many Facilities in Shambles
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Many Facilities in Shambles
Including commercial oil production
Creating a
NationalEnergyEmergency
Our Metrics did not Measure
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Two of the most powerful hurricanes toever strike the U.S
All employees survived All but 1 employee reported in within 3 days
Despite tremendous losses
All employees retained on payroll Immediately engaged in energy emergency
Zero injuries
Zero environmental releases
Extraordinary employee loyalty!
Operational Excellence!
Our Metrics did not Measure…
In Conclusion
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In Conclusion…
….High Performing Companies Empower employees
Integrate ESH with all other facets of
business
Structure their ESH managementsystem
Continually evolve and innovate
Recognize ESH as value-added
Expect to perform well beyond baselinerequirements
For more information:
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For more information:
www.DynMcDermott.com
William BozzoVice President,Director, Environment, Safety, and [email protected]