We’ll handle it.

FOUNDED IN 1997 BY DAVID MEEKS, DWM HAS GROWN INTO AN INTERNATIONAL FACILITIES MAINTENANCE BUSINESS KNOWN FOR ITS HIGH LEVEL OF PERSONAL ATTENTION AND CUSTOMIZED SERVICES. OUR PROACTIVE APPROACH TO FACILITIES MAINTENANCE HAS ALLOWED US TO FOSTER SUCCESSFUL AND LONG-TERM PARTNERSHIPS WITH MANY LEADING MULTI-LOCATION COMPANIES, INCLUDING NATIONAL RETAILERS, RESTAURANTS, PROPERTY MANAGERS AND FINANCIAL INSTITUTIONS.

Who we are.

We handle each project with a collaborative approach that delivers the care and attention of a true partner.

And with a nationwide network of prequalified contractors backed by our streamlined contractor management system, DWM Facilities Maintenance is truly a complete service that simplifies your job, saving you time and money.

What we handle.WE ARE YOUR TRUSTED SOURCE FOR CUSTOMIZED FACILITIES MAINTENANCE, REPAIR AND PROJECTS.

We offer reliable, efficient access to a wide range of services including:

We provide scheduled and on-demand maintenance programs customized to your facility needs while our experienced customer service coordinators are dedicated to finding the best solution for your business. Our clients also benefit from our efficient, online tracking system with consolidated invoicing and digital backup. All this and 24/7 emergency service as well.

architectural drawings

cabinet doors and hinges

carpet and carpet cleaning

caulking

ceiling tiles

ceramic wall tiles

commercial electrical services

commercial water filtration

counters

data communications

disaster cleaning services

door repair and replacement

drafting

drawers

drywall

emergency board-ups

exterior painting

flashing

floor maintenance and cleaning

gates

glass replacement

graffiti removal

handyman services

HVAC

knobs and handles

laminated countertops

lighting

locksmith services

maintenance programs

mirrors

networking

painting

panic hardware

plumbing

power washing

projects

remodeling repairs

rollouts

shelving

solid-surface counters

telecom services

transition strips

wall fixtures

wood moldings

You can count on DWM to go the extra step. They’ll call the store manager directly so our corporate offices don’t have to do it. – Bryan Walker, The Container Store®

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servicesDWM enlists the finest contractors to tackle every aspect of your maintenance needs. From clean-up to build-up, we can handle it with a diverse pool of resources.

Handyman services from a nationwide network of contractorsWe give you access to a range of tradesmen who can tackle all kinds of general repairs and maintenance—all from a single source.

Plumbing ServicesFrom unclogging drain lines to standardizing specifications, we can address just about any plumbing need your facilities have. Call us 24/7 for emergency repair or avoid disasters with a proactive maintenance contract.

Electrical ServicesDWM gives you access to licensed electricians to handle everything from simple repairs to full-service maintenance.

Floor maintenance and cleaning servicesOur trained technicians and state-of-the-art commercial equipment can clean and maintain a wide range of surfaces, including carpet, hard surface, wood, VCT and stone.

Counter installation and repairOur licensed, trained and prescreened experts can install a range of countertop products to match any style or need.

Special projects and remodelingFrom fixturing to resets to complete remodeling, we understand your project needs to be handled quickly and efficiently. Our experienced project management team will take care of everything from designs to permits to inspection, ensuring your project runs as smoothly as possible from start to finish.

Rollouts across one store or your entire chainWhether it’s seasonal decorations or equipment installation, we can tackle any rollout need quickly, efficiently and on time. We’ll work with you to understand the scope of the project, and we’ll find the right people to handle the job.

Water filtration servicesWe are certified 3M® and OptiPure® distributors and are equipped to handle all of your water filtration needs. From installation to maintenance, we have the products you need and the certified technicians on hand to help.

How we handle it.WE ARE DEDICATED TO FINDING THE RIGHT FACILITY MAINTENANCE SOLUTION FOR YOUR NEEDS.

At DWM, we take the time to get to know you and your business personally. And we take a proactive approach to facilities maintenance that simplifies your job, saving you time and money.

Customized maintenance programs We know that one-size-fits-all does notfit everyone. Successful maintenance programs need to be customized to your brand and location requirements. DWM takes the time to understand what issues are most important to you. Then we draw on our years of experience to design specific solutions that address those issues.

• Customized program ensures that your program is right for your needs • Scheduled maintenance allows you to tackle small issues before they turn into big problems • Full access to DWM services includes custom web service placement and tracking, online invoicing and report customization at no extra charge • Increase efficiencies by working with our staff to develop cost- saving strategies • Fixed cost contract options help you manage your maintenance budget

International contractor management system

We manage one of the most diverse contractor networks in the industry, handling the paperwork and insurance in order to save you time and protect your assets.

• Access to experts across a wide variety of trades, throughout the U.S. and Canada • Insurance is managed by our team, so you don’t have to assume the risk • Documentation and invoicing are consolidated and digitally available to reduce your paperwork • Ongoing screening and review process helps assure the highest quality work • Online tracking system lets you monitor project status, activity and invoicing

Tailor-made billing and real-time reporting services

Our detailed invoicing and reporting systems can be customized to meet your specific needs, making it easy for you to manage the maintenance of multiple locations with a single-source solution.

• Monitor the volume and type of calls per location • Manage individual and consolidated financial information • Pay a single, consolidated invoice instead of juggling multiple bills • Enjoy real-time access to data through our online tracking system

We needed a company that could grow with us. DWM brings experience and a focus on the details. – Jordan Warsky, L.L.Bean®

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PROJECT MANAGEMENT HAS BEEN

INTEGRATED INTO OUR CORE FROM THE

BEGINNING. WE ARE PASSIONATE ABOUT

PROBLEM SOLVING. PROJECT MANAGEMENT

GIVES US THE OPPORTUNITY TO USE OUR

SERVICE SKILLS IN A LARGER SCOPE. OUR

DEDICATED AND EXPERIENCED TEAM OF

PROJECT MANAGERS PARTNER WITH YOU

TO ENSURE JOBS ARE COMPLETED ON

TIME AND WITHIN BUDGET.

Project Management

Here are just some of our PM services:

ROLLOUT PROJECTS: • Simple scope completed in a number of locations • Completed hundreds of rollouts • Communication is key to success • Emails • Customized Reporting • Daily Update Calls

REFRESH PROJECTS: • Full process management from design to execution • Surveying of possible locations • Coordination with multiple vendors • Drawing and permitting

REMODEL PROJECTS: • Specialize in one week remodel projects • On site DWM project management throughout the process • Multi-trade and supplier coordination • Project Management Body of Knowledge (PMBOK) approved planning methods • Architect contacts

HARD SURFACE: • Certified Corian® fabricators and installers • Became experts to meet a customer’s needs • Ten years hands-on experience

Scope Experience• Wallpaper• Painting• Signage• New Fixtures• All flooring surfaces• ADA upgrades• Grease trap replacements• New Equipment• Lighting• Plumbing• Custom Millwork• Cabling and Networking• Many more…

From refreshes and remodels to full roll outs, our multi-trade experience and history of standardized scopes teamed with our permitting and drawing services is truly how we handle project management.

What can we handle for you?We’ve had the privelege to work on a variety of projects over the years with notable clients like L.L. Bean®, Christopher and Banks®, Barnes & Noble® and Dollar Tree®. We’d like to be your partner as well and bring you the personal and proactive way of doing things DWM is known for.

Whether you’re interested in learning more about our maintenance programs or need an immediate emergency service, we have someone on hand to answer your questions, 24/7.

CALL US: 888.396.9111