DVN 100-NET Installation and Operation Manual

58
Digital Vision Network DVN 100-NET Version 2.9 and higher, February, 2009 24-10216-13 Revision – Installation and Operation Manual

Transcript of DVN 100-NET Installation and Operation Manual

Page 1: DVN 100-NET Installation and Operation Manual

Digital Vision NetworkDVN 100-NET

Version 2.9 and higher, February, 2009 24-10216-13 Revision –

Installation and Operation

Manual

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Security Solutions(805) 522-5555

www.johnsoncontrols.com

Digital Vision NetworkDVN 100-NET

Installation and Operation Manual

Version 2.9 and higher, February, 2009

24-10216-13 Revision –

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Copyright 2009

Johnson Controls, Inc.All Rights Reserved

No part of this document may be reproduced without the prior permission of Johnson Controls, Inc.

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Acknowledgment

Cardkey P2000, BadgeMaster, and Metasys are trademarks of Johnson Controls, Inc.

All other company and product names are trademarks or registered trademarks of theirrespective owners.

If this document is translated from the original English version by Johnson Controls, Inc., all reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc. shall not be liable for any translation errors contained herein or for incidental or consequential

damages in connection with the furnishing or use of this translated material.

Due to continuous development of our products, the information in this document is subject to change without notice. Johnson Controls, Inc. shall not be liable for errors contained herein or for incidental or consequential damages in connection with furnishing or use of this material.

Contents of this publication may be preliminary and/or may be changed at any time without any obligation to notify anyone of such revision or change, and shall not be regarded as a warranty.

Declaration of Conformity

This product complies with the requirements of the European Council Electromagnetic Compatibility Directive 2004/108/EEC and the Low Voltage Directive 2006/95/EEC.

This equipment must not be modified for any reason and it must be installed as stated in the Manufacturer’s instruction.

If this shipment (or any part thereof) is supplied as second-hand equipment, equipment for sale outside the European Economic Area or as spare parts for either a single unit or system, it is not covered by the Directives.

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T A B L E O F C O N T E N T S

Chapter 1: IntroductionChapter Summaries ................................................................................................................................. 1-1Technical Support .................................................................................................................................... 1-2Manual Conventions ................................................................................................................................ 1-2Package Contents.................................................................................................................................... 1-3Supported Client Software ....................................................................................................................... 1-4

VisionWeb........................................................................................................................................ 1-4VisionPocket .................................................................................................................................... 1-4SiteManager..................................................................................................................................... 1-5

System Architecture................................................................................................................................. 1-5Specifications........................................................................................................................................... 1-6

Chapter 2: InstallationPower....................................................................................................................................................... 2-1

Guidelines ........................................................................................................................................ 2-1Non Standard Connectors Rating .................................................................................................... 2-2

Servicing and Repair................................................................................................................................ 2-2Cable Connections................................................................................................................................... 2-2

DVN 100-NET Front......................................................................................................................... 2-2DVN 100-NET Back ......................................................................................................................... 2-3

Chapter 3: ConfigurationDVN 100-NET Initial Setup ...................................................................................................................... 3-1

Locating the DVN100-NET Unit on the Network .............................................................................. 3-2Changing the Network Settings........................................................................................................ 3-4

DVN 100-NET Full Setup......................................................................................................................... 3-5Main ................................................................................................................................................. 3-8Network ............................................................................................................................................ 3-9Language ......................................................................................................................................... 3-9Server (Encoder Mode).................................................................................................................. 3-10

Encoder 1-4............................................................................................................................ 3-12Dome/serial ............................................................................................................................ 3-14Audio (Encoder Mode) ........................................................................................................... 3-16

Client (Decoder Mode) ................................................................................................................... 3-17Autoconnection ...................................................................................................................... 3-18On screen display .................................................................................................................. 3-19Audio (Decoder Mode) ........................................................................................................... 3-21DVN 100-NET Quad View Spot Monitor Feature................................................................... 3-22

Date and Time................................................................................................................................ 3-23Manual setting........................................................................................................................ 3-24NTP Client.............................................................................................................................. 3-25

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Table of Contents DVN 100-NET Installation and Operation Manual

Timezone and DST ................................................................................................................ 3-26View (Current Setup)...................................................................................................................... 3-28Remote Reboot .............................................................................................................................. 3-28Factory Default............................................................................................................................... 3-29Status............................................................................................................................................. 3-29Exit Setup....................................................................................................................................... 3-30

Chapter 4: Using VisionWebLogging on to VisionWeb ......................................................................................................................... 4-1Using the Main Window ........................................................................................................................... 4-2

Buttons and Features....................................................................................................................... 4-3Using the PTZ Functions ......................................................................................................................... 4-4

Pan/Tilt/Zoom................................................................................................................................... 4-4Using Presets and Tours.................................................................................................................. 4-4

Using Audio.............................................................................................................................................. 4-5Logging Out of VisionWeb ....................................................................................................................... 4-6

Chapter 5: TroubleshootingIssue Resolution ...................................................................................................................................... 5-1LED Signal Descriptions .......................................................................................................................... 5-3

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Chapter 1

I N T R O D U C T I O N

This manual provides information on installation and operation of the DVN 100-NET video codec. The DVN 100-NET is a standalone, non-PC based, fully embedded video codec capable of encoding and decoding video and audio from an analog video/audio source in real time. It is compatible with any analog camera and incorporates a fully integrated, stereo audio channel and pan-tilt-zoom (PTZ) control (RS 485). The DVN 100-NET can also be combined with the powerful DVN 5000 Series platform for video/audio recording and playback, alarm and auxiliary handling, and intelligent motion detection.

The DVN 100-NET uses MPEG4 compression technology implemented in the hardware to provide up to 30 IPS (images per second) for the ultimate in crisp, clear, high resolution, full-frame images. Image resolution consists of 720x576 pixels (PAL) or 720x480 pixels (NTSC), and both image compression and image resolution can be adjusted.

PTZ controls, fully-integrated in DVN 100-NET, are exceptionally responsive with virtually no latency, regardless of the available bandwidth. PTZ-capable cameras can be controlled from any network-connected workstation. Easy, intuitive control of movement is available with the PTZ graphic control panel.

The DVN 100-NET also includes an alarm input and auxiliary relay output. The alarm input can be connected to an input device such as a motion detector or passive infrared detector (PIR), and can be monitored using the VisionPocket and SiteManager client software applications. When the input device triggers an alarm, VisionPocket and SiteManager can detect it in real-time, notify the user, and respond accordingly (trigger an auxiliary relay output, such as sounding an alarm or turning on a light).

NOTEThe faceplate of some DVN 100-NET units may display AUDIO ports labeling that is different from the one described in this manual. However, regardless of the labeling, functionality of those ports is as specified in this document.

CHAPTER SUMMARIES

Chapter 1: Introduction provides a general overview of this manual and its structure, and describes the DVN 100-NET’s packaging materials, features, and specifications.

Chapter 2: Installation provides DVN 100-NET hardware installation information, such as power requirements and recommendations, and cable connections.

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Chapter 3: Configuration describes how to setup the DVN 100-NET unit, such as how to configure the unit’s network, encoder, and decoder settings.

Chapter 4: Using VisionWeb describes how to use the VisionWeb client software to view video images from a camera connected to a DVN 100-NET, listen to audio, control the camera’s PTZ controls, etc.

Chapter 5: Troubleshooting helps you troubleshoot any issues you are experiencing with your DVN 100-NET. LED signal descriptions are also provided.

TECHNICAL SUPPORT

Technical assistance is provided to Johnson Controls authorized dealer representatives from 5 a.m. PST to 5 p.m. PST Monday through Friday. System users can get answers to operator questions by calling the local Johnson Controls sales/service office.

The authorized dealer representatives can also provide you with information on the maintenance contracts and the on-site field service.

MANUAL CONVENTIONS

The following items are used throughout this manual to indicate special circumstances, exceptions, important points regarding the equipment or personal safety, or to emphasize a particular point.

NOTENotes indicate additional or special information relevant to the current topic or procedure.

!CAUTION

Cautions remind you that certain actions, if not performed exactly as stated, may cause damage to your system.

WARNING

Warnings identify practices or conditions that may result in bodily injury or even death.

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DVN 100-NET Installation and Operation Manual Introduction

PACKAGE CONTENTS

Thank you for choosing the Johnson Controls DVN 100-NET.

Figure 1-1: Package Contents

Carefully inspect the shipping containers as soon as you receive them (with the delivery agent present). Some shipping companies want to have an agent present when a damaged container is opened.

If a container is damaged, open it immediately, inspect the contents, and have the agent make note on the shipping document.

Check the purchase order against the packing slips to ensure the order is complete.

If the contents of a container are damaged in any way, notify the carrier and your Johnson Controls representative immediately.

Report any discrepancies to your Johnson Controls representative.

Save the packing materials for possible return shipments.

DVN 100-NET

INSTALLATION CD:

• Software

• DocumentationQUICK INSTALLATION

GUIDE

12 VDC POWER SUPPLY WITH POWER CORD*

* The DVN 100-NET may be purchased with or without the 12 VDC power supply.If you did not order the power supply, you must supply your own power supply orPower over Ethernet equipment (see page 2-1 for minimum power requirements).

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SUPPORTED CLIENT SOFTWARE

The DVN 100-NET supports the following client software:

VisionWeb

VisionPocket

SiteManager

VisionWeb

The VisionWeb software is an Internet Explorer-based client software used to remotely access DVN 100-NET units, either via Internet or LAN/WAN. VisionWeb offers full remote live viewing, full PTZ camera control, and stereo audio transmission of encoded audio input, such as audio from a microphone.

With VisionWeb, no special hardware or software is required – the client application runs within an Internet Explorer browser window and all required components are automatically downloaded from the DVN 100-NET unit. With VisionWeb, any workstation with Internet Explorer web browser can become a powerful client in the DVN 100-NET CCTV network.

For information on using the VisionWeb client software with the DVN 100-NET, see “Chapter 4: Using VisionWeb.”

VisionPocket

VisionPocket is a fully functional client application running on Windows CE or PocketPC for all DVN 100-NET units. It is used to remotely access the DVN 100-NET via TCP/IP, using compatible Personal Digital Assistant (PDA) devices.

VisionPocket offers full remote live viewing, full PTZ camera control, and stereo audio transmission for cameras connected to a DVN 100-NET.

NOTEInternet access may require installation of additional components, such as VPN (Virtual Private Network) Client or RAS (Remote Access Service) Client. Contact your system administrator for setup instructions.

For information on using the VisionPocket client software with the DVN 100-NET, refer to the DVN 5000 Software User Manual.

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DVN 100-NET Installation and Operation Manual Introduction

SiteManager

The SiteManager software is a multi-server client software used to access many network-connected DVN 100-NET, DVN 5000, or DVN 3000 Series Digital Video Recording and Management Systems simultaneously. SiteManager includes support for multiple server, multiple camera live view, playback, export, find, PTZ control, and other basic functions, as well as 2D maps, 3D maps, logical groups of resources, user-defined multiple camera views, sophisticated alarm and event management, and logging among other features.

For information on using the SiteManager client software with the DVN 100-NET, refer to the DVN 5000 Software User Manual.

SYSTEM ARCHITECTURE

Figure 1-2 illustrates the DVN 100-NET system architecture.

Figure 1-2: DVN 100-NET System Architecture

Monitor(Loop)

DVN 100-NET(Encoder Mode)

DVN 100-NET(Encoder Mode)

DVN 100-NET(Decoder Mode)

Clients

INTERNET

LAN

WAN

Router

Client

Client

Camera

Client

Router

Router

Monitor

Camera

DVN 5000

DVN 5000

Monitor(Loop)

Microphone

AlarmInput Device

Speaker

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SPECIFICATIONS

Table 1-1 lists technical specifications of the DVN 100-NET.

Table 1-1: DVN 100-NET

Specification Encoder Mode Decoder Mode

Video Input 1 N/A

Loopthrough Yes N/A

Video Output N/A 1

Audio Input 1 N/A

Audio Output N/A 1

Simultaneous Encoders 4 N/A

Simultaneous Decoders N/A 4

Compression Algorithm MPEG4 MPEG4 / ENPACTA /WAVELET

Supported Resolutions (PAL/NTSC)

720x576/720x480720x288/720x240352x288/352x240 176x144/176x120

720x576/720x480720x288/720x240704x576/704x480704x288/704x240352x288/352x240 176x144/176x120

Web Server Integrated Integrated

Dome Control RS 485 N/A

Ethernet 10/100 Mbit 10/100 Mbit

Power over Ethernet (POE) Compliant

Yes Yes

Power Supply 12 VDC ± 5% / POE 12 VDC ± 5% / POE

Power Consumption 4 W 4 W

Operating Temperature 41 to 131F (5 to 55C) 41 to 131F (5 to 55C)

Relative Humidity 10 to 85%, non-condensing 10 to 85%, non-condensing

Weight 0.5 Kg (1.1 lbs) 0.5 Kg (1.1 lbs)

Dimensions 90W x 120D x 35H mm3.5W x 4.7D x 1.4 inches

90W x 120D x 35H mm3.5W x 4.7D x 1.4 inches

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Chapter 2

I N S T A L L A T I O N

This chapter provides DVN 100-NET hardware installation information, such as power requirements and recommendations, and cable connections.

POWER

The DVN 100-NET can be powered using one of the following methods:

12 VDC power supply and power cord with screw terminal (provided by Johnson Controls)

OR

Straight-through Ethernet cable connected to a Power Over Ethernet (POE) hub or switch

This product is intended to be supplied by a Listed AC/DC adapter marked “Class 2” or “L.P.S.” (Limited Power Source) and rated 12 VDC, 3-5 A.

This product is shipped with an optional, Listed AC/DC adapter manufactured by EDAC, model 1050A-120, with the following ratings:

Guidelines

Branch circuit overcurrent protection rated 15A is required in the building installation wiring.

Power outlet shall be equipped with earthing protection.

The outlet shall be installed near the equipment and shall be easily accessible.

Table 2-1: Power Supply Specification

Item Specification

Maximum current 1.8 A

Frequency 50/60 Hz

Power supply voltage 100-240 VAC

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Non Standard Connectors Rating

The rating of non standard connectors (alarm relays outputs and switched digital inputs) is maximum 0.5A at 12 VDC, 24 VAC, or max 42 VDC.

SERVICING AND REPAIR

There are no user serviceable parts inside the unit. Refer to your dealer for any service needs.

CABLE CONNECTIONS

DVN 100-NET Front

Figure 2-1: Cable Connections (Front)

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DVN 100-NET Installation and Operation Manual Installation

VIDEO I/O – Video input/output port. For encoding, run the analog camera’s video cable to this port. For decoding, run the video cable to a monitor.

TER – Loop terminal ON/OFF switch for viewing analog video input. Terminates the video loop. If using the LOOP connection, switch to OFF. If the LOOP connection will not be used, switch to ON.

LOOP – Run a video cable to a monitor to view the analog input from a camera connected to the VIDEO I/O port. Connect to this port only when encoding analog input. If using this port, switch TER to OFF.

L1 / L2 – Status LEDs. Provides status and troubleshooting signals. For a description of the signals, see “LED Signal Descriptions” on page 5-3.

AUDIO OUT – Audio output port. Connect an audio cable to this port for stereo output to a speaker.

AUDIO IN – Audio input port. Connect an audio cable to this port for stereo input from a microphone.

RS485 – Provides PTZ camera control. Connect if using a PTZ camera for encoding.

DVN 100-NET Back

Figure 2-2: Cable Connections (Back)

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12 VDC – Connect power cord to this port, unless powering the unit via the Ethernet port (Power Over Ethernet).

AUX – 2-state alarm input and relay output auxiliary port.

ETHERNET – Network port.

!CAUTION

Risk of Property Damage

The DVN 100-NET must be supplied with 12 VDC power. The polarity of the 12 VDC must be strictly observed and wired correctly. Reversing polarity will damage the device.

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Chapter 3

C O N F I G U R A T I O N

DVN 100-NET INITIAL SETUP

This section describes how to initially set up your DVN unit. Initial setup consists of the following series of steps:

Locating the DVN 100-NET Unit on the Network

Changing the Network Settings

Initial setup of the DVN 100-NET requires a computer connected to the same network as the unit(s). Each DVN 100-NET unit is shipped with the following factory default connection settings:

The following Transmission Control Protocol (TCP) ports must be open to use the DVN 100-NET:

80 (web based configuration port)

1194 (video delivery port)

Once you have initially set up your unit, you are ready to configure the rest of the unit’s settings. See “DVN 100-NET Full Setup” on page 3-5 for more information.

Table 3-1: Default Connection Settings

Setting Value

IP address 192.168.135.64

IP subnet mask 255.255.255.0

IP gateway address 0.0.0.0

User login name admin

Password blank (no password)

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Locating the DVN100-NET Unit on the Network

After connecting the DVN 100-NET hardware, run the DVN100Browser.exe application on the DVN 100-NET CD. This program will locate all of the DVN 100-NET units on the network, regardless of the unit’s IP address. Once you locate a unit, you may change the network settings.

NOTEVerify that the computer where you will run the DVN100Browser.exe file is on the same network as the DVN 100-NET unit you wish to locate. Units on a different network will not appear when running the search function.

1. Insert the DVN 100-NET software CD into your computer.

2. Using Microsoft® Windows Explorer, double-click the DVN100Browser.exe file to run the application.

Windows XP (SP2) Users with Firewall Enabled: Click Unblock if you receive a Windows Security Alert asking whether you wish to keep blocking the program.

The JCI DVN100 Browser window appears.

3. Click Search.

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The application will list all of the DVN 100-NET units on the network.

If you have multiple DVN 100-NET units listed, you may not be able to determine which row corresponds to the actual unit. This is especially true for new units that have not been configured (they will have the same IP addresses).

To determine which row corresponds to which unit, click the red/green LED icon at the left side of the row under the Device Type column.

The L1 and L2 LEDs on the front of the unit that corresponds to the row selected will illuminate opposite patterns of red and green (when one LED is red, the other will be green, and vice-versa). This flashing pattern will continue for 3-4 seconds.

4. Click the row of the unit you wish to configure. The DetailForm page appears.

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5. Change the network settings according to the instructions in the next section.

Changing the Network Settings

During initial setup, you must assign the unit an IP address, subnet mask, and gateway before performing a full setup.

1. On the DetailForm page, enter a descriptive name for the DVN 100-NET unit in the Name field.

2. Enter a valid IP Address, Subnet Mask, and Gateway. The gateway is the entrance to the network to which the DVN 100-NET unit is connected.

3. Click Send Config.

4. On the Insert Password page, do not change the User name and Password.

(Default) User name: admin (lower case)

(Default) Password: <blank> (no password)

5. Click OK.

You have completed the initial setup of the DVN 100-NET. You are now ready to perform a full setup.

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DVN 100-NET Installation and Operation Manual Configuration

DVN 100-NET FULL SETUP

With the DVN 100-NET network settings correctly configured, you can now fully configure the unit. Full setup of the DVN 100-NET unit occurs on the JCI DVN100 Setup page.

To Access the JCI DVN100 Setup Page:

1. From the DetailForm page, click Full Setup.

OR

Launch your web browser and enter the following address:

http://DVN 100-NET IP Address/setup/index.html

Example: http://127.211.108.9/setup/index.html

2. If the Connect to <IP Address> page appears, enter admin as the User name and leave the Password field blank.

NOTEThe DVN 100-NET login User name is case sensitive. Enter admin in lower-case letters.

3. Click OK.

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The JCI DVN100 Setup page appears.

All configuration settings can be edited on this page. The settings are categorized into sections, which can be selected on the left-side of the page under Setup sections, Setup commands, and Other commands.

NOTEA maximum of 6 users may be logged on to the DVN 100-NET simultaneously in encoder mode or 4 users in decoder mode (the seventh and subsequent encoder user will not be able to log in).

To Edit the DVN 100-NET Settings:

1. Select a category from the left-side of the JCI DVN100 Setup page.

2. Edit the data, as necessary.

If you do not want to keep your changes, click the Reset button to revert to the previous settings. However, once you click Apply, you cannot reset the settings.

3. Click Apply.

4. When you have finished making changes, click Save and apply under Setup commands.

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5. Click Yes when asked whether you want to save and apply the new configuration.

The DVN 100-NET may restart, depending on the setting you have edited.

NOTE(Optional) For tracking purposes, enter the IP address, username, password, and any applicable notes of each DVN 100-NET installed. Notes can indicate the location of the unit, whether its an encoder or decoder, etc. The first row entries are provided as examples.

Table 3-2: DVN 100-NET Installations

IP Address Username Password Notes

127.211.108.9 jsmith secure91871 Lobby Camera Unit(Encoder with Loop)

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Main

This setup section enables you to configure the DVN 100-NET as an encoder or decoder. You may also change the login and password.

NOTEThe Admin login and password codes are both case-sensitive. Also, if you change the login and/or password, write down the new codes, as you will not be able to log into the DVN 100-NET if you forget them.

Table 3-3: Main Setup Options

Setting Description

Work mode Select Server if the unit will be used as an encoder.

Select Client if the unit will be used as a decoder.

Admin login Login code that will be used to log into the unit. The default name is admin.

Admin password Password that will be used to log into the unit. The default password is no password.

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DVN 100-NET Installation and Operation Manual Configuration

Network

This setup section enables you to change the DVN 100-NET’s network settings. The DVN 100-NET’s network settings must be correct to access the unit’s web interface or the JCI DVN100 Setup page.

Language

This configuration option enables you to change the language displayed on the DVN 100-NET’s user interface.

Table 3-4: Network Setup Options

Setting Description

IP address IP address assigned to the DVN 100-NET unit.

IP subnet mask IP subnet mask assigned to the DVN 100-NET unit.

IP gateway address IP gateway address assigned to the DVN 100-NET unit.

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The DVN 100-NET currently supports the following languages:

English (default)

French

Chinese

Russian

Server (Encoder Mode)

Access and configure the Server setup section and subsections if you will use the DVN 100-NET as an encoder. The DVN 100-NET can encode analog video and audio and transmit it over TCP/IP, allowing you to view and hear video/audio from an analog source on any networked workstation. If using the DVN 100-NET as a decoder, see “Client (Decoder Mode)” on page 3-17.

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Table 3-5: Server Setup Options

Setting Description

Name Descriptive name of the unit (e.g. PTZ - Lobby).

Login Login code that will be used to log into the unit. The default name is admin. Up to 64 characters are supported.

Password Password that will be used to log into the unit. The default password is no password. Up to 128 characters are supported.

Protocol JCI DVN5000 is the only current option available.

Preprocessing Filters a noisy video signal prior to processing.

Camera Type Select the PAL or NTSC display standard, depending on the camera in use. Refer to the camera’s user documentation for assistance.

Encoders Select the number of different encoder settings you wish to use. For more information on using multiple encoder settings, see “Encoder 1-4” on page 3-12.

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Encoder 1-4

Up to four (4) encoder settings can be configured independently from one another. This feature is useful if the DVN 100-NET will be accessed using different network connection speeds.

For example, if your work computer has a LAN connection, you can set upEncoder 1 for a high-speed LAN connection (4096 kbps). If your home computer has a DSL connection, you can set up Encoder 2 for a slower bit rate (512 kbps). See Figure 3-1.

Figure 3-1: Using Multiple Encoder Configurations

Work PC

Network

Encoder 1 Encoder 2

Home PC

Encoder 1 Setting: 4096 kbps (LAN)

Encoder 2 Setting: 512 kbps (DSL)

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Table 3-6: Encoder Setup Options

Setting Description

Name Descriptive name of the encoder (e.g. LAN High Resolution).

Algorithm Hardware compression of video footage for the selected camera – affects the relative image quality and bandwidth.

Video/audio compression codec reference:

MPEG4 CBR (Constant Bit Rate) – Encoder uses a constant amount of bandwidth, according to the bandwidth setting.

MPEG4 ABR (Adaptive/Available Bit Rate) – The encoder will dynamically adjust bandwidth to maintain video quality, but will only use the amount of bandwidth necessary for current motion level. However, it will not exceed the maximum bit rate specified. When the maximum is reached, it will sacrifice quality to avoid exceeding the maximum.

MPEG4 VBR (Variable Bit Rate) – Same as ABR, but with no limit. Will adjust to use all available bandwidth, if necessary, to achieve quality and current motion levels.

The Quality, IPS and Resolution settings will change according to the compression method you select. However, you may change these settings, if desired. The default settings are:

MPEG4 CBR and MPEG4 ABR

Quality: 4096 kbps

IPS: 30

Resolution: Full D1

MPEG4 VBR

Quality: Lowest

IPS: 30

Resolution: Full D1

MPEG4 Adaptive

Quality: Lowest

IPS: 30

Resolution: QCIF

Quality The highest quality and therefore the highest amount of required bandwidth occurs with MPEG4 VBR. The lowest quality and therefore the lowest amount of required bandwidth occurs with MPEG4 CBR.

IPS Number of images processed per second. The smoothness of video footage is directly related to the number of images per second. Images will be smoother at higher IPS rates.

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Configuration DVN 100-NET Installation and Operation Manual

Dome/serial

Configure the settings in this section if you are encoding video from a PTZ dome camera.

Resolution Determines the visual quality of an image (the sharpness of an image). An image of higher resolution will always be sharper and have more detail than a lower resolution image.

Allow motion Enables motion detection on a connected DVN 5000 server. For detailed information on using motion detection with the DVN 5000, refer to the DVN 5000 Series Software User Manual.

Table 3-7: Dome/serial Setup Options

Setting Description

Enabled Allows the DVN 100-NET to interface to a PTZ dome camera.

Protocol Select the camera’s protocol (dome type). The remaining fields will automatically change according to the settings of the selected protocol. You may change these settings, if needed. For a list of supported dome protocols, see “Supported Dome Protocols” on page 3-15.

Dome ID COM address of the PTZ dome camera. Refer to your camera manufacturer’s documentation for information.

Bits per second PTZ dome camera data transmission rate. Refer to your camera manufacturer’s documentation for information.

Table 3-6: Encoder Setup Options

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Supported Dome Protocols

The following PTZ camera protocols are currently supported:

Sensormatic® SpeedDome/DeltaDome

Bosch® Autodome1

Panasonic® (Conventional and Extended)

Star Micronics®

Pelco® (D-Protocol & P-Protocol)

Kalatel® Cyberdome2

Vicon®

JVC® TK-C67x Series

Alec Dragon

Samsung®

VCL (VCLTP Protocol)

Ernitec (ERNA Protocol)

Vision 360

Max-Pro

Hitachi® SpeedDome

CBC® Dome Protocol

Sanyo® (SSP Protocol)

Data bits Number of bits used for data. Refer to your camera manufacturer’s documentation for information.

Parity Used to detect an error in data. Refer to your camera manufacturer’s documentation for information.

Stop bits Signals the end of a data byte. Refer to your camera manufacturer’s documentation for information.

1. Bi-phase convertor (Bosch part number LTC8782/x0-10) required for RS485. No extra hardware required for RS232.

2. Kalatel KTD-312 converter required for RS232.

Table 3-7: Dome/serial Setup Options

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Audio (Encoder Mode)

Configure the settings in this section to encode audio input from an analog device, such as a microphone. The DVN 100-NET supports stereo-channel audio input.

Table 3-8: Audio Setup Options

Setting Description

Encoder type Select the PCM or ADPCM audio compression algorithm, according to the amount of bandwidth that is available on the network.

PCM (default) – Pulse code modulation; Transmits compressed audio data at 641 kbps.

ADPCM – Adaptive delta pulse code modulation; Transmits compressed audio data at 32 kbps.

Channel 1 Select for single channel sound (mono).

Channel 2 Select both Channel 1 and Channel 2 if the audio device supports stereo-channel audio (stereo).

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DVN 100-NET Installation and Operation Manual Configuration

Client (Decoder Mode)

Access and configure the Client setup section and subsections if you will use the DVN 100-NET as a decoder. As a decoder, the DVN 100-NET can decode live or recorded video and audio over TCP/IP onto an analog monitor. If using the DVN 100-NET as an encoder, see “Server (Encoder Mode)” on page 3-10.

The DVN 100-NET decoder mode supports a quad view feature, which enables the unit to display a view of up to four MPEG4 cameras from a DVN 5000 or other DVN 100-NET server (in encoder mode) on a single spot monitor. For more information, see “DVN 100-NET Quad View Spot Monitor Feature” on page 3-22.

Table 3-9: Client Setup Options

Setting Description

Monitor type Select the PAL or NTSC display standard, depending on the monitor type. Refer to the monitor’s user documentation for assistance.

Latency control Delay time of network data transmission. Select a high latency number for low-bandwidth connections. Select a low latency number for high-bandwidth connections.

MPEG4 Post-proc level

Provides additional processing filters. A high level improves the video quality, but uses more of the DVN100-NET unit’s resources.

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Autoconnection

A DVN 100-NET in decoder mode can display live or recorded MPEG4 compressed images onto a monitor from up to four different cameras connected to another DVN 100-NET unit (in encoder mode) or DVN 5000 Series server. The Autoconnection setup section allows you to configure the connection settings, enabling the DVN 100-NET to receive the images from the other DVN unit.

NOTEThe number of decoders selected on the Client Setup page determines the number of Autoconnection pages available to configure. That is, each decoder has its own configuration settings.

Decoders Determines the number of cameras (1-4) displayed on the spot monitor.

To configure the DVN 100-NET for single view mode, select 1 in the drop-down list. In single view mode, the defined camera on the AutoConnect setup page (see “Autoconnection” on page 3-18) will be displayed in full view on the monitor.

To configure the DVN 100-NET for quad view mode, select a number other than 1. In quad view mode, the DVN 100-NET displays up to four camera images on a single spot monitor. See “Autoconnection” on page 3-18 and “DVN 100-NET Quad View Spot Monitor Feature” on page 3-22.

Table 3-9: Client Setup Options

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DVN 100-NET Installation and Operation Manual Configuration

On screen display

In decode mode, the DVN 100-NET can display status and network information over the video image stream on a monitor. The On screen display setup section allows you to configure the display settings.

Table 3-10: Autoconnection Setup Options

Setting Description

IP address IP address of the DVN unit to which the DVN 100-NET will connect. For example, if you wish to display the video/audio from another DVN unit on the network, enter that unit’s IP address.

Port Port number assigned to the DVN unit to which the DVN 100-NET will connect.

Camera Camera number if DVN unit is connected to multiple cameras. For example, if the DVN 100-NET will decode camera images from a DVN 5000, and the DVN 5000 is connected to 4 different cameras, you have to identify a single camera that will be used for decoding.

Login Login of the DVN unit to which the DVN 100-NET will connect. Up to 64 characters are supported.

Password Password of the DVN unit to which the DVN 100-NET will connect. Up to 128 characters are supported.

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Table 3-11: On Screen Display Setup Options

Setting Description

Black screen time (secs)

Determines the length of time, in seconds, the DVN 100-NET displays a black screen when there is no video input to the unit. This can happen when the video feed is changed from one video source to another or if the video input is disconnected.

Enable text Enables the on screen display of information. Disable if you do not want to view the on screen display.

Position Position of the on screen display (top or bottom of the monitor screen).

Date/Time Displays the current date and time of the NTP (Network Time Protocol) server. See “NTP Client” on page 3-25 for more information.

Camera name Displays the name assigned to the selected camera.

Server name Displays the server name assigned on the server setup page. See page 3-10.

Stream info Displays the bandwidth stream in mega bits per second (Mbps).

Left offset (0-100) Changes the distance between the on screen display text and the left side of the monitor screen.

Top offset (0-100) Changes the distance between the on screen display text and the top of the monitor screen. Configure this setting only if you selected Top as the text position.

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NOTEOn screen display text is not supported in quad view mode. See “DVN 100-NET Quad View Spot Monitor Feature” on page 3-22 for more information.

Audio (Decoder Mode)

Configure the settings in this section to decode audio input and send the output to an analog audio device, such as a speaker. The DVN 100-NET supports stereo-channel audio output.

Bottom offset (0-100) Changes the distance between the on screen display text and the bottom of the monitor screen. Configure this setting only if you selected Bottom as the text position.

Table 3-12: Audio Setup Options

Setting Description

Channel 1 Select for single channel sound (mono).

Channel 2 Select both Channel 1 and Channel 2 if the audio device supports stereo-channel audio (stereo).

Volume Range: 1 to 100. 1 = Soft; 100 = Loud

Table 3-11: On Screen Display Setup Options

Setting Description

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NOTEAudio is not supported in quad view mode. See “DVN 100-NET Quad View Spot Monitor Feature” for more information.

DVN 100-NET Quad View Spot Monitor Feature

The DVN 100-NET Quad View feature enables any DVN 100-NET in decoder mode to display a view of up to four MPEG4 cameras from a DVN 5000 or other DVN 100-NET server (in encoder mode) on a single spot monitor.

A spot monitor configured for quad view mode displays four equal quadrants, with each quadrant displaying a particular camera view. See Figure 3-2.

Figure 3-2: Quad View Architecture with DVN 100-NET Decoder

NOTES Video sources are not limited to cameras connected to a DVN 5000, as

shown in Figure 3-2. A DVN 100-NET in encoder mode can also be used as a video source.

The Quad View feature can also be configured using the SiteManager client software. Refer to the VisionPocket and SiteManager Software User Manual for more information.

The Quad View feature does not support audio, on screen display text, and camera cycling on a spot monitor. However, these features are supported in single view mode.

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DVN 100-NET Installation and Operation Manual Configuration

When using the Quad View feature, we strongly recommend limiting each camera to CIF resolution at 30 Frames Per Second (FPS) (or 4CIF resolution at a maximum of 10 FPS). Increasing the resolution and/or FPS will overload the DVN 100-NET CPU, which will delay the time it takes to display the video. When viewing a single video stream, you may use 4CIF at a higher FPS.

Camera video compressed with Wavelet or Enpacta codecs are not supported in quad view mode – only video compressed with the MPEG4 codec can be viewed in this mode. If you add a video source that uses Wavelet or Enpacta compression to a quad view quadrant, the spot monitor will display only a black background.

To configure the DVN 100-NET Quad View feature:

1. Access the Client Setup page. See “Client (Decoder Mode)” on page 3-17.

2. In the Decoders drop-down list, select 4 and click Apply.

3. Configure each AutoConnect Setup page for each camera that will be displayed on the spot monitor connected to the DVN 100-NET decoder. See “Autoconnection” on page 3-18.

4. Click Apply to save your changes on each AutoConnect Setup page you configure.

The Autoconnection list (from top to bottom) determines the quadrants to which the cameras will be assigned. On the spot monitor, quadrants are numbered as follows:

For example, the camera assigned to the first Autoconnection configuration item in the list will be assigned to quadrant 1, the camera assigned to the second Autoconnection configuration item in the list will be assigned to quadrant 2, and so on.

5. Click Save and apply to save your changes.

Date and Time

The Date and Time configuration settings allow you to:

Manually set the current date and time of the DVN 100-NET

Synchronize the DVN 100-NET clock with an Network Time Protocol (NTP) server

Assign a time zone to the DVN 100-NET

Configure Daylight Saving Time (DST) settings

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Before configuring the date and time settings of the DVN 100-NET, determine whether you will synchronize the DVN’s clock with an NTP server or manually configure the date and time settings. If you synchronize the DVN’s clock with an NTP server, you do not have to manually set the current date and time, assign a time zone, or configure the DST settings, since the DVN’s clock settings will be configured according to the date and time settings of the NTP server.

To manually configure the DVN 100-NET’s clock settings, set the DVN 100-NET’s current date and time (see “Manual setting” on page 3-24), set the time zone (see “Timezone and DST” on page 3-26), and set the DST settings, if applicable (see “Timezone and DST” on page 3-26).

To synchronize the DVN’s clock with an NTP server, enter the NTP server information according to “NTP Client” on page 3-25.

To view the current date and time configuration settings, click Date and time.

Manual setting

This option allows you to manually set the current date and time of the DVN 100-NET. If you are synchronizing the DVN 100-NET’s clock with an NTP server, you do not have to manually configure these settings. See “NTP Client” on page 3-25.

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NTP Client

NTP, or Network Time Protocol, enables the clocks of two or more DVN units to stay synchronized, which is important when transmitting real-time video and audio data across a network. Units can be synchronized by querying a server on the network. Because they base their clocks on the same source, they remain synchronized.

The NTP Client setup section allows you to synchronize the DVN 100-NET unit with a server on the network simply by entering the server’s IP address and port.

Table 3-13: Manual Setting Setup Options

Setting Description

Date Current date at the DVN 100-NET’s location.

Time Current time at the DVN 100-NET’s location.

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Timezone and DST

This option allows you to assign a time zone to the DVN 100-NET and configure Daylight Saving Time (DST) settings (if applicable). If you are manually configuring the DVN 100-NET’s clock, follow the instructions in this section. If you are synchronizing the DVN 100-NET’s clock with an NTP server, you do not have to manually configure these settings. See “NTP Client” on page 3-25.

Table 3-14: NTP Client Setup Options

Setting Description

IP address IP address of the server that will be used to synchronize the DVN 100-NET’s clock.

Port Port number of the server that will be used to synchronize the DVN 100-NET’s clock.

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Table 3-15: Timezone and DST Setup Options

Setting Description

Enable DST When selected, DST is enabled. When deselected, DST is disabled.

DST offset Modifies the hour and seconds during a DST adjustment. For example, if an hour will be added at the start date and time, select +1:00. At the end date and time, the hour will be subtracted.

Start Date / Start Time

Determines when the DST adjustment will start. For example, if the clocks will be adjusted one hour forward in spring, enter +1:00 as the DST offset and enter the date and time when the adjustment will occur.

End Date / End Time Determines when the DST adjustment will end. For example, if the clocks will be adjusted one hour back in fall, enter the date and time when the adjustment will occur. If the DST offset is set to +1:00 at the start date, an hour will be subtracted when the DST adjustment occurs at the end date and time.

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View (Current Setup)

The View setup command allows you to view a summary of the DVN 100-NET’s current settings. Information is divided onto four pages. To view a different page, click one of the links at the top of the page.

Remote Reboot

This option enables you to reboot the DVN 100-NET from a remote location.

Click Yes to reboot the DVN 100-NET, or click No to cancel the action.

Offset from GMT (Timezone)

Determines the time zone where the DVN 100-NET is located. For example, if the DVN 100-NET is located in Chicago, IL USA (Central Standard Time [CST]), the offset from GMT (Greenwich Mean Time) is -6:00.

If you are unsure of the offset time of the location where the DVN 100-NET is installed, from a computer running the Microsoft® Windows® operating system, double-click the digital clock in the system tray at the bottom right corner of the screen. The Date and Time Properties window appears. Select the Time Zone tab. Refer to the GMT offset number associated with the time zone where the DVN 100-NET is located.

Table 3-15: Timezone and DST Setup Options

!CAUTION

Camera images will not be transmitted during the reboot process.

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NOTEAfter you remotely reboot the DVN 100-NET, you will be disconnected from the unit. Wait a minute before attempting to log back on.

Factory Default

This option allows you to restore the DVN 100-NET’s factory default settings.

Click Yes to restore the factory default settings, or click No to cancel the action.

NOTEAfter restoring the unit’s factory default settings, the IP address will revert to the original setting and you will not be able to access the unit with its current settings. Run the DVN100Browser.exe application to locate the unit on the network and perform an initial setup. See “DVN 100-NET Initial Setup” on page 3-1.

Status

This option allows you to view network, video, and connection information associated with the unit, including the unit’s current firmware version. Use the Network option to view the network connection configuration settings, such as the network addresses.

The Video option indicates whether a video feed is connected or disconnected when in encoder mode or provides debugging information (for internal use only) when in decoder mode.

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The Connections option allows you to view information on the computers that are currently connected to the DVN 100-NET. The DVN 100-NET supports up to 6 simultaneous connections in encoder mode and 4 in decoder mode.

Click Back to setup to return to the full setup page.

Exit Setup

When you are finished performing a full setup, click this option to close the setup page. The login page appears.

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Chapter 4

U S I N G V I S I O N W E B

Every DVN 100-NET unit has a built-in web server called VisionWeb. VisionWeb is an Internet Explorer-based client software used to remotely access DVN 100-NET units, either via the Internet or LAN/WAN.

It offers full remote live viewing, full PTZ camera control, and stereo audio transmission of encoded audio input, such as audio from a microphone. Johnson Controls’ true-client server architecture and a built-in web server provide you with a web browser-based client software capable of delivering extremely high quality live video and audio, as well as full PTZ camera control, in real time, over the Internet to anywhere in the world with no special software required.

This chapter discusses the basic features of VisionWeb and how to use this application.

LOGGING ON TO VISIONWEB

1. Launch Microsoft® Internet Explorer and enter the following path into the Address bar:

http://IP Address of DVN 100-NET Unit

Example: http://129.222.178.223

The Login window appears.

2. Enter the UserID and Password.

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3. Click Connect.

The VisionWeb Main window appears.

NOTEThe minimum monitor display setting of 1024 x 768 is required for viewing VisionWeb. We recommend 1280 x 1024.

USING THE MAIN WINDOW

VisionWeb is designed to provide access to DVN 100-NET units via the Internet and/or LAN/WAN. The Main screen provides you with all of the available functions.

Refer to the following figure. The Main screen can be split into the following:

• Video window • Preset selection pad• On-screen text display • Iris controls• Encoder selection pad • Focus controls• Audio channel selection pad • Zoom controls• Tour selection pad • PTZ controls

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Buttons and Features

A brief description of each feature on the DVN 100-NET VisionWeb Main window is provided below.

Video window Displays encoded, live video footage and images.

On-screen text display

Displays the name assigned to the DVN 100-NET, the selected encoder configuration, the current date and time, and the bit transmission rate.

Encoder selection pad

Allows you to select a different encoder configuration. See “Encoder 1-4” on page 3-12 for more information on using multiple encoder settings.

Audio channel selection pad

Allows you to listen to live audio and turn the audio channels on or off.

Tour selection pad

Allows you to move a camera through a pre-determined sequence of positions.

Preset selection pad

Allows you to move a camera to a pre-determined position.

Iris controls Allows you to control the amount of light that enters the camera.

Focus controls Allows you to control the camera lens to achieve the desired focus.

Zoom controls Allows you to zoom in or out.

PTZ controls Allows you to move a PTZ camera to a desired position.

Video Window

Encoder Selection Pad

Audio Channel Selection Pad

Tour and Preset Selection Pads

On-screen Text Display

Iris, Focus, and Zoom Controls

PTZ Controls

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USING THE PTZ FUNCTIONS

Pan/Tilt/Zoom

When a DVN 100-NET unit is connected to a PTZ capable camera, you can use the VisionWeb software to control the camera position and zoom level.

The PTZ function is accessed simply by using the PTZ and zoom controls on the Main window. In addition, you can adjust the camera focus and the amount of light entering the camera (iris) to optimize the picture quality.

To use the PTZ function:

1. Pan or tilt the camera by clicking the appropriate PTZ control arrows in order to achieve the required camera position.

2. Zoom in and out by using the Zoom control + and - buttons respectively.

3. Adjust the camera focus if required by using the focus control + and - buttons.

4. Adjust the amount of light entering through the cameras lens by using the iris control + and - buttons, as required.

Using Presets and Tours

VisionWeb can be used to move the camera to a pre-set position or tour via the preset and tours selection pads respectively.

A preset (1-8) results in the camera moving to the pre-defined position that corresponds to the selected preset.

A tour (1 - 4) results in the camera shifting between the pre-defined camera preset sequences.

Presets and tours do not apply to fixed cameras.

PTZ Control Arrows

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NOTEYou cannot define your camera’s preset positions and tours using VisionWeb. To define the presets and tours, use the camera’s keyboard, or use RemoteControl if the camera can be connected to a DVN 5000 or DVN 3000 Series server.

To select a preset or engage a tour:

1. To select a preset, select and click the preset position required on the preset selection pad. The camera will move to the selected preset position.

2. To select a tour, select and click the tour required on the tours selection pad. The selected tour will start.

3. To stop the selected tour, click a preset button or use the PTZ control arrows.

USING AUDIO

The DVN 100-NET provides up to two audio channels, allowing you to listen to encoded audio signals using VisionWeb. Listening to audio with VisionWeb requires the following:

An audio input device connected to the DVN 100-NET unit’s audio port (see “Cable Connections” on page 2-2).

DVN 100-NET configured as an encoder (see “Server (Encoder Mode)” on page 3-10).

Channels 1 and/or 2 enabled on the Audio setup page (see “Audio (Encoder Mode)” on page 3-16).

PC-compatible speakers properly connected to the workstation running VisionWeb.

To listen to audio via VisionWeb, click an audio channel number. An orange light appears in the upper-left corner of the button to indicate that the audio channel is enabled. For stereo sound (if supported by the audio input device), enable both audio channels.

Use your speaker’s volume controls to adjust the volume of all audio channels simultaneously.

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To turn off an audio channel, click the audio channel number. The orange light disappears from the button to indicate that the audio channel is disabled.

LOGGING OUT OF VISIONWEB

Logging out of VisionWeb is easy. A single click of a button will exit VisionWeb.

If you wish to log out of VisionWeb and login using a different user interface, click the Back button on your browser. The Login window appears and you may re-select your interface and proceed to login.

If you wish to exit VisionWeb, click the [X] in the top right hand corner of the monitor screen. This action will close VisionWeb and your browser instance.

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Chapter 5

T R O U B L E S H O O T I N G

ISSUE RESOLUTION

Troubleshoot any issues you are experiencing with your DVN 100-NET according to Table 5-1.

Table 5-1: Troubleshooting

Issue Recommendation

No power to unit Check for loose wiring. Tug on the wires in the screw terminal to verify they are connected securely.

Verify the power supply is plugged into a proper 120/220 VAC power outlet.

No units appear when running the JCI DVN100 Browser application

Verify the network connections of both the DVN 100-NET and the computer you are using to run the application.

If using a hub, verify you are using straight-through Ethernet cable.

If connecting the PC directly to the DVN 100-NET, verify you are using cross-over Ethernet cable.

Verify the DVN 100-NET and the PC are connected to the same network.

I cannot access the full setup screen. I receive a “page not found” message on browser

Verify the network IP address, subnet mask, and gateway address you have assigned to the unit are valid.

Verify that you can ping the DVN 100-NET on the network.

I receive a "404 host not found error" when attempting to access the DVN 100-NET from my browser.

If you receive this error message and the URL is correct, contact Technical Support for assistance (see page 1-2).

I forgot my user name and password

If you have changed your user name and password and can no longer remember them, or you did not write them down, call Johnson Controls Technical Support for assistance (see page 1-2).

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Troubleshooting DVN 100-NET Installation and Operation Manual

(Encoder Mode) No video from analog camera when viewing from client software

Verify you have properly connected the camera to the DVN 100-NET (see page 2-2).

Verify camera is powered up.

Verify DVN 100-NET is set as an encoder (see page 3-10).

(Encoder Mode) Video is fuzzy when viewing from client software

The camera itself may need adjusting. If possible, loop the DVN 100-NET to a monitor and adjust the camera accordingly. Once the camera is adjusted, check the camera image from the client software. If the image is still fuzzy, see next bullet.

Change the algorithm, quality, IPS, and/or resolution settings for the selected encoder (see page 3-12). Test the new settings and edit them, as necessary (until the video quality is acceptable).

PTZ camera control doesn’t work

Verify PTZ dome camera settings (see “Dome/serial” on page 3-14).

Verify the wiring from the RS485 port to the PTZ dome camera (see page 2-2).

No audio Verify the audio device is properly connected to the DVN 100-NET’s AUDIO IN or AUDIO OUT port.

Verify you have enabled, as a minimum, Channel 1 in the setup (see “Audio (Encoder Mode)” on page 3-16 or “Audio (Decoder Mode)” on page 3-21).

Test the audio device separate from the DVN 100-NET to verify that it functions correctly.

Audio is not supported in quad view mode. See page 3-22.

No video (Decoder Mode) Verify DVN 100-NET is set as a decoder (see page 3-17).

Verify the client and autoconnection settings are correct. Do you have the correct IP address of the DVN unit to which you are trying to connect? Is the monitor type set correctly (PAL or NTSC)? Etc. See “Client (Decoder Mode)” on page 3-17 and “Autoconnection” on page 3-18.

(Decoder Mode) One or more quadrants are blacked out when viewing video in quad view mode.

Verify that each decoder (Autoconnection) has valid information. If you fail to properly configure one of the decoders, the DVN 100-NET will display only a black background in the corresponding quadrant on the spot monitor.

Wavelet and Enpacta compression codecs are not supported in quad view mode. Verify the blacked out cameras are using MPEG4 compression.

Verify that the video source and monitor type use the same video standard (NTSC or PAL).

Table 5-1: Troubleshooting

Issue Recommendation

5-2 24-10216-13 Rev. –

This document contains confidential and proprietary information of Johnson Controls, Inc.© 2009 Johnson Controls, Inc.

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DVN 100-NET Installation and Operation Manual Troubleshooting

LED SIGNAL DESCRIPTIONS

The DVN 100-NET has two red/green LEDs on the front of the unit that signal the following conditions:

Table 5-2: LED Signal Indications

LED Signal Condition

L1 and L2 illuminate solid green

The unit is powered up and functioning.

L1 and L2 flicker red rapidly The unit is currently being upgraded. When the upgrade is successfully completed, both L1 and L2 will illuminate solid green.

L1 and L2 illuminate opposite

patterns of red and green1

1. When one LED is red, the other will be green, and vice-versa.

Unit is being identified from the JCI DVN100 Browser appli-cation (see “Locating the DVN100-NET Unit on the Network” on page 3-2).

L1 illuminates solid red The unit is malfunctioning. Call Johnson Controls Technical Support for assistance (see page 1-2).

L1 and L2 illuminate solid red Your unit is defective. Call Johnson Controls Technical Support for assistance (see page 1-2).

24-10216-13 Rev. – 5-3

This document contains confidential and proprietary information of Johnson Controls, Inc.© 2009 Johnson Controls, Inc.

Page 58: DVN 100-NET Installation and Operation Manual

Troubleshooting DVN 100-NET Installation and Operation Manual

5-4 24-10216-13 Rev. –

This document contains confidential and proprietary information of Johnson Controls, Inc.© 2009 Johnson Controls, Inc.