Dustin-Alexander (4)

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Dustin Alexander Production Manager/ Field Service Manager/ Field Service Technician Kansas City, MO [email protected] - 816-599-0072 Solution-oriented and versatile professional with over seven years of commercial construction and manufacturing experience as a supervisor and project manager. Documented success in developing and implementing new processes for a more productive and safer work environment. Natural ability to lead employees, increase productivity, and improve quality. Skilled leader and communicator accustomed to a fast paced and ever changing work environment. Willing to relocate: Anywhere Authorized to work in the US for any employer WORK EXPERIENCE Production Supervisor/ Field Service Manager Module X Solutions - Shreveport, LA - 2014 to Present Report to the Director of Production and supervise up to 60 employees for a global manufacturing company in the telecommunications industry .Oversee daily operations and production in the facility as well as field operations.Responsible for keeping the employees actively engaged to ensure the product is built to quality standards and shipped on time. Meet with our customers in the field to insure the offloading and installation of our product is to their satisfaction. Coordinate with Safety Manager to conduct training on new equipment and OSHA standards. Schedule weekly production meetings with company executives to discuss plant production, safety issues, employee performance. Responsible for daily safety meetings with company employees, employee attendance and payroll. Meet with Facilities and Maintenance Supervisors to correct any equipment or facility issues. • Trained and mentored new employees in our production procedures and field operations. • Worked with engineering and the customers to correct and improve the drawings and procedures of constructing and installing of their product. • Created and established a field services department within the company. • Advised management on new products and materials that saved the company 35% in material and labor cost. • Developed and implemented a structural change in our product that cut the field installation time by 25%. Field Service Manager/ Research and Development Sabre Industries Building Systems by Cellxion - Shreveport, LA - 2012 to 2014 Shreveport, LA 2011-2014 Field Service Manager/ Research and Development Report directly to VP of Operations and manage fifty field service technicians in a global telecommunications company. Conduct meetings with Project Management and the customer to discuss site locations for field construction, and scheduling shipping dates for their product. Coordinate with third party transportation companies in loading and unloading of our equipment and materials to on site locations. Travel to field construction sites to insure access roads are sufficient for tractor trailers to unload and maneuver, and obtain and special permits if necessary. Communicate with field crew leaders on construction progress and any material or site issues they might have. Submit photos and progress to the customer and Project Management. • Recognized as the youngest Field Service Manager in company history • Played a key role in the design of the now patented wall system

Transcript of Dustin-Alexander (4)

Page 1: Dustin-Alexander (4)

Dustin AlexanderProduction Manager/ Field Service Manager/ Field Service Technician

Kansas City, [email protected] - 816-599-0072

Solution-oriented and versatile professional with over seven years of commercial construction andmanufacturing experience as a supervisor and project manager. Documented success in developing andimplementing new processes for a more productive and safer work environment. Natural ability to leademployees, increase productivity, and improve quality. Skilled leader and communicator accustomed to a fastpaced and ever changing work environment.Willing to relocate: AnywhereAuthorized to work in the US for any employer

WORK EXPERIENCE

Production Supervisor/ Field Service ManagerModule X Solutions - Shreveport, LA - 2014 to Present

Report to the Director of Production and supervise up to 60 employees for a global manufacturing companyin the telecommunications industry .Oversee daily operations and production in the facility as well as fieldoperations.Responsible for keeping the employees actively engaged to ensure the product is built to qualitystandards and shipped on time. Meet with our customers in the field to insure the offloading and installation ofour product is to their satisfaction. Coordinate with Safety Manager to conduct training on new equipment andOSHA standards. Schedule weekly production meetings with company executives to discuss plant production,safety issues, employee performance. Responsible for daily safety meetings with company employees,employee attendance and payroll. Meet with Facilities and Maintenance Supervisors to correct any equipmentor facility issues.• Trained and mentored new employees in our production procedures and field operations.• Worked with engineering and the customers to correct and improve the drawings and procedures ofconstructing and installing of their product.• Created and established a field services department within the company.• Advised management on new products and materials that saved the company 35% in material and labor cost.• Developed and implemented a structural change in our product that cut the field installation time by 25%.

Field Service Manager/ Research and DevelopmentSabre Industries Building Systems by Cellxion - Shreveport, LA - 2012 to 2014

Shreveport, LA 2011-2014Field Service Manager/ Research and Development

Report directly to VP of Operations and manage fifty field service technicians in a global telecommunicationscompany. Conduct meetings with Project Management and the customer to discuss site locations for fieldconstruction, and scheduling shipping dates for their product. Coordinate with third party transportationcompanies in loading and unloading of our equipment and materials to on site locations. Travel to fieldconstruction sites to insure access roads are sufficient for tractor trailers to unload and maneuver, and obtainand special permits if necessary. Communicate with field crew leaders on construction progress and anymaterial or site issues they might have. Submit photos and progress to the customer and Project Management. • Recognized as the youngest Field Service Manager in company history• Played a key role in the design of the now patented wall system

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• Develop and implement new wall and roof systems to pre-fab building prior to shipping, saving 4-5 days offield work.

Field Service Technician III/ Crew leaderSabre Industries building systems by Cellxion - Bossier City, LA - 2011 to 2012

ResponsibilitiesAssemble and construct telecommunications shelters for AT&T and Verizon. Keep log book current for DOTregulations. Schedule and use heavy equipment for site construction. Create and deliver progress reports tofield service manager. Responsible for safety and well being of field techs while on site.

AccomplishmentsStarted at a entry level position, within a years time promoted to field service manager. Increased thecompanies profit margin by 25%. Consulted with engineering to prefabricate walls and roof to save on laborcosts.

Skills UsedSelf motivation, innovative thinking, mechanical engineering, heavy equipment operation, leadership.

Assembly TechnicianAire Systems (Trane Customs) - Fort Smith, AR - 2009 to 2011

ResponsibilitiesConstruct custom air handling units, using metal wall and roof panels, heating and cooling coils, humidifiers,and fans with ductwork, conduit and electrical panes. Equipment used, overhead cranes, forklifts, pallet jacks,plasma cutter. Proficient in using all power and hand tools.

AccomplishmentsWorked alongside project management and engineering to simplify prints and unit design to cut cost and labor.

Skills UsedAbility to over come and adapt in any situation, attention to detail, strong leadership and teamwork. Years ofreading and interpreting blue prints and schematics. Eight plus years of construction experience.

EDUCATION

General IndustryPoteau High School - Poteau, OK2002 to 2006

SKILLS

heavy equipment and construction (8 years)

MILITARY SERVICE

Service Country: United StatesBranch: U.S. ArmyRank: SGT.August 2006 to September 2012

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Served 6 years as a combat medic. Duty stations included Ft. Sam Houston, Ft. Knoxx, and Ft. Chaffee. Aswell as a 14 month deployment to Baghdad, Iraq in 2008.

Commendations:Army commendation MedalArmy Achievement MedalArmy Good Conduct MedalNational Defense ServiceMedalGlobal War on Terrorism MedalIraq Campaign Medal/ Campaign StarArmy Service RibbonOverseasService Ribbon

CERTIFICATIONS

OSHA-10 General IndustryAugust 2012 to Present

OSHA-10 Construction Safety and HealthSeptember 2012 to Present

ADDITIONAL INFORMATION

Key Proficiencies

Inventory Control Project ManagementShipping/ Receiving Field Service ManagementWarehouse Management Quality ControlFacilities Management Research and Development