Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C...
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Transcript of Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C...
![Page 1: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/1.jpg)
Durham – Where Great Things Happen
Strategic Planning & Citizen Engagement
City of Durham, NC
NC3C Conference
March 29, 2012
![Page 2: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/2.jpg)
Durham – Where Great Things Happen
![Page 3: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/3.jpg)
Durham – Where Great Things Happen
Structure to Ensure Success
City Council
City Manager
Thomas J. BonfieldProject Manager
Jay Reinstein
Goal 1, Strong and Diverse Economy
Champion: Kevin Dick
Goal 2, Safe and Secure Community
Champion: Jim Soukup
Goal 3, Thriving Livable Neighborhoods
Champion: Constance Stancil
Goal 4 Well Managed City
Champion: Bertha Johnson
Goal 5, Stewardship of City’s Physical Assets
Champion: Steve Medlin
Technology
Kerry Goode
Communications and Marketing
Beverly B. ThompsonPerformance Monitoring
Germaine Brewington
Strategic Plan Implementation
Support Services
![Page 4: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/4.jpg)
Durham – Where Great Things Happen
![Page 5: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/5.jpg)
Durham – Where Great Things Happen
Citizens Oversight Committee
![Page 6: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/6.jpg)
Durham – Where Great Things Happen
Community Engagement
• Conducted Citizen Engagement Workshop
• Partnered with Citizens Oversight Committee
• Invited a cross-section of Durham residents to
participate
• Solicited feedback from residents on design and
functionality of Dashboard
• Beta-tested by users
• Offered demos to community
• Gained broader perspective from citizens
![Page 7: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/7.jpg)
Durham – Where Great Things Happen
Branding
![Page 8: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/8.jpg)
Durham – Where Great Things Happen
Dashboard Landing Page
www.DurhamNC.gov/StrategicPlan/Goals
![Page 9: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/9.jpg)
Durham – Where Great Things Happen
Community Outcomes
• Formed Citizen Oversight Committee
• Increased and improved outreach to Durham
residents
• Better understanding of Strategic Plan alignment
• Better able to evaluate progress on measures and
initiatives
• Improved communication between the City and the
community
![Page 10: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/10.jpg)
Durham – Where Great Things Happen
Challenges and Successes
Challenges Successes• Identifying staff to take on
additional responsibilities to include analysis and data entry
• Limited capacity in the budget to fund new positions
• Coordination of Citizen Oversight Committee
• Buy-in
• City adopted first-ever Strategic Plan
• Tool that enables residents, management, and elected officials to evaluate progress on measures and initiatives
• Partnership with residents• Improved communication, both
internally and externally• Making data-driven decisions• Better alignment• National recognition• Employee development
opportunities
![Page 11: Durham – Where Great Things Happen Strategic Planning & Citizen Engagement City of Durham, NC NC3C Conference March 29, 2012.](https://reader035.fdocuments.us/reader035/viewer/2022070305/5514087d550346d8488b4c78/html5/thumbnails/11.jpg)
Durham – Where Great Things Happen
Questions?
Thank you!
www.DurhamNC.gov/StrategicPlan/Goals