DULUXGROUP REDUCES OPERATING EXPENSES WITH IMPROVED COLLECTIONS AND CREDIT MANAGEMENTOxygen, a DXC Technology Company has completed a successful on time and on budget implementation of SAP’s Receivables Management (RM) solution for DuluxGroup, Australasia’s leading manufacturer and marketer of paint and other domestic building products.

DuluxGroup lacked centralised and common collection and credit management processes between its Australia and New Zealand companies, says Jonathon Thorpe, DuluxGroup’s ERP/BI Manager.

“Our existing processes were too manual and needed an overhaul. There was little visibility of collection activities and no central repository to store results of collection activities. We lacked control and needed improved automation and reporting,” says Thorpe.

Rather than replicate legacy processes, which in the short term could have improved operational performance, DuluxGroup opted to engage Oxygen to implement SAP’s EM solution.

“The key was to redesign processes and take advantage of the SAP Receivables Management technologies to achieve significant long-term performance improvements,” says Thorpe.

Oxygen implemented three modules - Credit Management, Collections Management and Dispute Management - integrating them with the existing Accounts Receivable data in the DuluxGroup SAP system to enable more efficient financial supply chain activities.

C ASE STUDY: Finance Functions at DuluxGroup integrated with SAP Receivables Management

Jonathon ThorpeERP/BI ManagerDuluxGroup

Taking advantage of SAP’s RMtechnologies was key to achievingsignificant performance improvements.

C U S T O M E R P R O F I L E

DuluxGroup is a manufacturer and marketer of products that protect, maintain and enhance the spaces and places in which we live and work.

From household rooms transformed by the latest designer colours, to the ripe tomatoes in the garden, to the latest in garage door design and technology, to the industrial coatings that protect landmark infrastructure such as bridges and the construction chemicals that reinforce them; DuluxGroup products are at work.

DuluxGroup brands have been woven into the fabric of the communities, helping consumers to live better and more comfortable lives. DuluxGroup employs approximately 3,800 people in Australia, New Zealand, Papua New Guinea, South-East Asia and China.B U S I N E S S C H A L L E N G E

O X Y G E N S O L U T I O N

R E T U R N O N I N V E S T M E N T

© Oxygen Pty Ltd 2017. All rights reserved. All products, service names and their logos mentioned are the trademarks of their respective owners.

C U S T O M E R P R O F I L E

DuluxGroup is a manufacturer and marketer of products that protect, maintain and enhance the spaces and places in which we live and work.

From household rooms transformed by the latest designer colours, to the ripe tomatoes in the garden, to the latest in garage door design and technology, to the industrial coatings that protect landmark infrastructure such as bridges and the construction chemicals that reinforce them; DuluxGroup products are at work.

DuluxGroup brands have been woven into the fabric of the communities, helping consumers to live better and more comfortable lives. DuluxGroup employs approximately 3,800 people in Australia, New Zealand, Papua New Guinea, South-East Asia and China.B U S I N E S S C H A L L E N G E

O X Y G E N S O L U T I O N

R E T U R N O N I N V E S T M E N T

© Oxygen Pty Ltd 2017. All rights reserved. All products, service names and their logos mentioned are the trademarks of their respective owners.

Jonathon ThorpeERP/BI Manager, DuluxGroup

We have gained a number of extremely pleasing tangible and intangible business benefits thanks to Oxygen’s on time and on budget implementation.

C ASE STUDY: Finance Functions at DuluxGroup integrated with SAP Receivables Management