Dual Language Graduate Catalog UAGM

7/25/2019 Dual Language Graduate Catalog UAGM

1/68

1This catalog in published in English by: Universidad Ana G. Mndez - Campus Virtual


2/68

This catalog in published in English by: Universidad Ana G. Mndez


3/68


Table of Contents

1 General Information

2 Welcome3 University Description[3] Purpose[4] Institutional Objective

6 Mission and Vision Statements

7 Governance

8 Administration

10 Dual Language Nature of DegreePrograms

11 Admission Requirements

14 Graduations Requirements

15 Student Contact Information

16 Technology Requirements

18 Financial Aid

19 Registration and Other RelatedProcedures

[19] Pre-registration[19] Registration[19] Late Registration[19] Classification of Students

[20] Special Conditions and Regulations

[21] Withdrawals

[21] Unofficial Withdrawal Student Attendance

Monitoring Policy

[21] Changes in Name, Address or Social

Security Number

[23] Credit for Prior Learning: challenge

Examination or E-Portfolio

[24] Student Evaluation

[25] Procedures

[25] Grading System

[25] Repetition of Courses

[26] Definitions

[28] Disciplinary Regulation

[28] Appeal Academic[29] Satisfactory Academic Progress Policy

Overview

[31] Student Suspension for AcademicReasons

[31] Academic Probation

[31]

Minimum Grade Average Required for

[32] Family Rights and Privacy Act InformationStatement

[32] Student Consumer Information[32] Law 186 (Law that Prohibits the use of

Social Security number as ID number.)

[34] Tuition, Fees and Related Information

[35] Tuition Option Payment Plan (TOPP)[35] Clear Statement

[35] Invoices[35] Adjustments and Refunds for Active and

New Students

[36] Students Services

[37] Student Organizations[37] University Policies[37] Maximum number of Students Enrolled

per Session[38] Overview of Online Educational DeliverySystem

[40] Instructional Design Activity


4/68


41 Academic Calendar

46 Course Numbering System

47 Academic Programs[48] Master of Business Administration

[49] Specialization in Management

[50] Master of Education

[51] Specialization in English as a Second Language

[52] Master of Environmental Science

[53] Specialization in Environmental Planning

54 Course Listing and Descriptions

59 Faculty List

63 Disclosure of institutional approvals and regulatory responsibility


5/68


GENERAL INFORMATIONThe students are responsible for reading and understanding the policies and regulations as well as the general requirements for

degrees, academic distinctions and any other content that may affect them.The information, policies and program requirements contained in this catalog are subject to continuous review and change withoutnotice. All updates will be posted on the University Web portal.

This catalog is published in English by: Universidad Ana G. Mndez

Ana G. Mndez University System, Metro Orlando Campus

5601 Semoran Blvd. #55

Orlando, FL 32822

Telephone No.: 1-877-64SUAGM (1.877.647.8246)

Phone: 407-207-3363

Fax: 407-207-3373

Website: agmonline.suagm.edu

Email: [email protected]

Licensure:

Consejo de Educacin de Puerto RicoPO Box 19900 San Juan, PR 00910-1900, Tel. 787-641-7100

Accreditation:

STATEMENT OF LICENSURE:

The Universidad Ana G. Mndez in Florida is licensed by the Florida Commission for Independent Education, FloridaDepartment of Education. Additional information regarding this institution may be obtained by contacting the Commission at:325 West Gaines St., Suite 1414, Tallahassee, FL, 32399-0400. (850) 245-3200 (888) 224-6684. www.fldoe.org/cie.

The Main Campus of Universidad Ana G. Mndez in Puerto Rico are licensed by the Puerto Rico Council of Education.

A description of the disability services, auxiliary aids and the procedures for filling a grievance regarding disability or discriminationissues are available in the Student Handbook.

The information included in this catalog is subject to change.

Copyright Vol. 6-2016-17 Universidad Ana G. Mndez

Middle States Commission on Higher Education3624 Market Street, Philadelphia, PA 19104-2680

Effective date: June, 2016.Phone: 267-284-5000www.msche.org
http://www.fldoe.org/ciehttp://www.fldoe.org/ciehttp://www.fldoe.org/ciehttp://www.fldoe.org/cie


6/68


Welcome

The Universidad Ana G. Mndez (UAGM) is a

project that was developed with the main goal of

contributing a more accessible means of

education to societies within and outside of

Puerto Rico. In a new century that began

presenting huge intellectual, economic and

scientific challenges for human beings, education

is one path that men and women can take to

evolve in the world in an assertive manner.

Therefore, the academic offering proposed by the

UAGM is innovative and varied. It promotes theincursion into academic subjects with an

international focus in the world of business and

finance through five master degrees in Business

Administration, as well as in subjects that are

particularly in demand such as Education in

English as a Second Language and Environmental

Sciences. Also, using emerging technological

tools, it expects to bring education to the palm of

students hands therebyhaving them participate

in a process of transformation of their

environment through acquired knowledge and

developed skills. To all those that are prepared to

assume this responsibility and become part of this

educational project, the UAGM gives you the

warmest welcome.

Migdalia Torres Rivera, Ph.D.

Chancellor


7/68

3This catalog in published in English by: Universidad Ana G. Mndez

University Description

PurposeSistema Universitario Ana G. Mndez: Universidad Ana G. Mndez (UAGM) will be the fourth and first distanceeducation institution, of the Ana G. Mndez University System (AGMUS). It will work under the strategicplan known as AGMUS Vision 2015, which states the following: Towards 2015 Ana G. Mndez UniversitySystem (AGMUS) will be recognized as an institution of excellence in education, research and service, withgreat responsibility and community appropriateness with a growing global projection. AGMUS will standout as the fundamental community of ideas of our country, serving a venue for the deliberation andformulation of solutions that will satisfy the needs and development of Puerto Rico, and the World.

AGMUS will be characterized as a transforming entity, one of constant innovation and great financialstrength, centered in the human being as the fundamental purpose and active source, making effective

use of its technological, physical, and management resources in support of its mission and of its qualitativedevelopment.

Ana G. Mndez University System and its institutions, within them UAGM, will run all their operations,actions and initiatives of academic, student and administrative development, in application and strictimplementation of the following institutional values as rules and parameters of organizational conduct:

Excellence: as the highest ambition in all its affairs related to education, research and

service.

Freedom: of ideas and expressions as the fundamental structure of the search and

diffusion of knowledge.

Respect: for diversity and dignity of the human being.

Integrity: in all its actions as an educational entity.Equity: acknowledge the value of education as an instrument to access better

opportunities and develop the full potential of the human being.

Innovation: continuously guaranteeing the relevance of its programs and services.

SocialResponsibility: towards the needs of the community, the country and humanity of

which we are part.

AGMUS has been recognized as a higher education institution that has brought about leadership in theintegration of new technologies to the instructional component, directed towards the development ofdistance education. Dr. Eloy Recio Ferreras supports this statement in his book, titled Presence in Distance

Education by arguing that this institution (and its three universities) has been the pioneer in the use of

technology as a learning tool. AGMUS has integrated the use of technology to its instructionalmethodology since the 70s, through the conception of External University Education System (SEDUE, by

its Spanish acronym) in 1977 and the Televised Studies Center (CET, by its Spanish acronym) in 1978. Theelement that distinguishes CET was the team of course developers assembled by content experts,designers, script writers, educational consultants and production crew.

WMTJ-Channel 40 was created in 1985, the first and only educational television station on the islandlicensed to a local University. WQTOChannel 26 was established in 1986 to cover the southwest part of


8/68


the island. Another pioneering alternative in Puerto Rico emerges from AGMUS as interactive television,the first Interactive Television Fixed Service (ITFS), recently renamed Educational Broadband Service (EBS).The one and only transmitting network of closed circuit microwaves, that cover 95% of the island, includingthe Municipalities of Vieques and Culebra.

The acknowledgement of AGMUS leadership has lived through time. Dr. Juan Melndez points out in his

book, The Power of Distance Education, that presently, the Ana G. Mndez University System is one ofthe largest institutions of distance education in Puerto Rico.

AGMUS is following its 2015 vision of advanced technologies and global reach. In 2001, the institutionacquired Blackboard as the official course management system for the development of Web baseddistance education.

UAGM is an institutional entity dedicated particularly to the development, offering and management ofdistance academic programs at the undergraduate and graduate levels, as well as other educationalprojects and distance education initiatives. In addition, the UAGM has the faculty to offer programs,courses and certifications through continuing education, in the distance mode. The Institutionacknowledges that distance education is the educational alternative planned for the design of interactive,dynamic and social learning environments, available 24/7, aimed at a student population that is diverse,massive and dispersed. The educational mode is mediated by the information and telecommunicationtechnologies, traditional and innovative, that contribute to the construction of knowledge and theexchange of information through new methods of synchronous and asynchronous interactivity.

UAGM is equipped with the technological infrastructure and has the responsibility of training facultymembers, certify them as distance educators and manage the publication of online courses. Theprofessional development process of certifying a faculty member as distance educator combines asequence of workshops addressed to enhance learning concepts and skills development required to workas instructor of an online distance education course.

Institutional Objectives1. Promote the improvement of the academic profile among the existing faculty through research

projects, workshops, discussion board participation in local and global activities.

2. Promote the implementation of the educational model throughout the universitys community.

3. Institutionalize the evaluation model for all the academic programs offered through distanceeducation.

4. Design curricula addressing the development of the student through the promotion of experiencesthat construct and strengthen knowledge, abilities and values, related to self-improvement andsuccessful accomplishments in the real field of work.

5. Define an instructional teaching- learning model in concurrence with the technological innovations andintegral development of the lifelong learning process for the student.

6. Monitor the compliance of The Equal Opportunity Policy and student retention to contribute to theacademic accomplishments and successful fulfillment of the student through academic support,counseling, tutoring and instructional material.

7. Have the academic personnel available to offer services of quality to the student to enhance personaland professional development.


9/68


8. Guide the efforts of the administrative personnel to the task of molding students of high competitivecharacteristics that will be able to contribute to the moral, social and economic development of theircountry and the world.

9. Offer viable access to the technological resources of the institution.

10.Promotion of the development of community projects, social services and continuing educationprograms within the academic community, that contribute to improve the professional quality and thecultural levels of the wellbeing of the population.

11.Establish strategies that allow society in general to reach reliable information and enough programs,products, results, accomplishments and institutional activities to make use of the different media anddelivery modes.

12.Be updated about the new technologies and assure the hiring of human resources which make possiblethe continuity of the instructional model.

13.Maintain the library Web system in optimum condition, with the data bases and information resourcesupdated to offer the institutions educativeprograms and their majors the best service.

14.Update and align, complete and wholly, the general regulations and particular rules of the institutionwith the valid laws and regulations, at a local and international level.

15.Monitor the quality of the planning, management and academic and institutional formalities throughevaluation instruments to compile feedback of all university community areas.

16.Guarantee that the institutional processes, academic and administrative information serve the rulesand regulations and efficiency criteria, confidentiality and openness.


10/68


Mission and Vision Statements

MissionThe Ana G. Mndez University is a non-profit distance learning institution of higher education that offers

an alternative to traditional education through emerging technologies. It enacts an inclusive philosophy of

respect for diversity. The institution offers and awards undergraduate and graduate academic degrees and

continuing education certifications, all designed to promote the development of competencies and the

holistic formation of the local and international community.

Vision

The Ana G. Mndez University will be recognized, locally and internationally, as the first Puerto Rican

Distance Education University with the highest standards of quality and excellence. The institution will

contribute to the social and economic development of Puerto Rico. In addition, UAGM will be recognized,

for its educational services to Hispanic communities in the United States and Latin America.


11/68


Governance

Sistema Universitario Ana G. Mndez Incorporado

Board of Directors

Mr. Ramiro Milln, MA, Board Chair

Dr. Flix R. Schmidt, MD, Board Vice Chair and Permanent Member

Dr. Jos F. Mndez, Dr.h.c., MA, AGMUS President and CEO, Permanent Member

Dr. Vctor Hernndez, DMD

Mr. Jos F. Mndez, Jr., MBA, Permanent Member and AGMUS Executive VP

Mr. Hctor Jimnez, MA

Mr. Ren Len, MA

Mr. Rafael A. Nadal-Arcelay, Esq., Permanent Member

Mr. Manuel Agosto Garca

Mr. Wilfredo Cosme Ortiz, MBA

Mr. Ren A. Soto Torres, DBA

Dr. Rita DiMartino, Dr.h.c., MPA


12/68


Administration

The administration of the Universidad Ana G. Mndez is committed to excellence in academic and studentservices. The administrators and faculty bring their experience to designing and delivering highereducation programs.

Staff

Chancellor- Migdalia Torres, Ph.D.

Vice-Chancellor of Academic Affairs- Wilfredo Coln Guasp, Ph.D.

Vice-Chancellor of Administration- Ivelisse RiveraVice-Chancellor of Student Affairs- Hctor R. Flores

Registrar- Jos J. Rivera

Director of Financial Aid- Eduardo C. Vera

Academic Board

The Academic Board of the Universidad Ana G. Mndez regulates all academic aspects of the Institution.It recommends relevant regulations regarding faculty, curricula, educational projects and other

educational innovations.

Administrative Council

The Administrative Council of Universidad Ana G. Mndez is the legislative body that establishes theInstitutional policy of the college in accordance with the statutes of the Ana G. Mndez University System,as established by its Board of Directors.

Contact Information

The students are responsible for maintaining contact information accurate and current. The principalmode of official communication from the Universidad Ana G. Mndez is via e-mail. The University willprovide you with an e-mail address.

q. Addition of a complete description of the institutions physical facilities and equipment

*Personnel from Metro Orlando Campus that offers support to SUAGM-AGM.


13/68


Physical Facilities

SUAGM: UAGM is a 100% online institution, where all teaching and learning is conducted via theinstitutions Blackboard Learning Management System. The institutions physical facilities consists of

shared office spaces with our sister institutions in SUAGM Florida Center in Orlando, Florida at 5106 S.

Semoran Blvd. The institution designated Suite is # 55 within the complex. All SUAGM: UAGMstaff andfaculty have designated office equipment to conduct their work online. The equipment consists of adesktop computer equipped with a complete suite of software and plug-ins, as well as audio/ videoperipheral equipment including a webcam, microphone and speakers to conduct web conferencingsessions. Faculty and staff has telephone and fax services, as well. All staff and faculty have their ownunique credential to login to Blackboard Learning Management System and the institution's BannerStudent Information System not conduct business related to students.


14/68


Dual Language Nature of Degree

Programs

Degree programs at Universidad Ana G. Mndez are bilingual (English/Spanish) following the dual language50/50 format. All students will be tested for placement in the appropriate level of English and Spanishcourses required for the degrees. Applicants who do not demonstrate basic knowledge in English orSpanish must complete additional language courses.

A graduate of Universidad Ana G. Mndez is expected to be a Dual Language Professional whodemonstrates professional competencies confidently in their field of study in English and in Spanish.

These competencies achieved are divided into four skill areas:

CONCEPTUAL SKILLS:

1. Generate Ideas2. Create Projects

3. Analyze/Interpret Data

4. Critical Thinking

5. Synthesis

LANGUAGE SKILLS:

1. Spelling & Grammar

2. Translates3. Summarizes Information

4. Use of Varied Vocabulary

5. Technical Jargon

6. Reads & Understands

COMMUNICATION SKILLS:

1. Making Coherent Presentations (reports, proposals)

2. Support Opinions

3. Express Ideas (hypothetical & situational)

INTERPERSONAL SKILLS:

1. Teamwork, cooperative/collaborative

2. Interpersonal Interaction


15/68


Admission Requirements

General Requirements for

Admission1. Successfully completed a Bachelors

Degree.

2. An undergraduate grade point average

(GPA) of 2.75 or more.

3. Submit corresponding application fee of

$25.00 with completed application.

4.

Submit official transcript from the

accredited university where Bachelors

Degree was obtained.

5. Submit two (2) letters of

recommendation from previous

professors, counselors, deans or

supervisors.

6. Send by e-mail a full color front and back

copy of a valid identification

(government issued ID) with a photo to

evidence an address where the applicantresides. This ID can be:

i. Passport

ii. Drivers License

iii. Citizenship card or certificate of

citizenship (International

Students)

Note:Once students are admitted they must

take a language test to determine their level in

Spanish and English.

NO DISCRIMINATION POLICY: The Ana G.

Mndez University System does not exclude

participation, or deny benefits or discriminate

against any person because of age, race, color,

sex, sexual orientation, gender identity,

national origin, disability, social status, political

affiliation, political ideas or religious or being a

victim or be perceived as a victim of domesticviolence, sexual or stalking aggression or being

military, ex-military, serve or have served in the

Armed Forces of the United States or hold

veteran status or any other category protected

by law.

Conditional Admission1. A student who applies for admission and

submits a student copy of his college

transcript, but otherwise complies with

the admissions requirements for the

program of study in which he is applying,

will be granted conditional admission.

2. Incoming students shall submit official

documentation within 30 calendar days

from the beginning of the course to

complete the students records. If

students do not submit the required

documentation the admission will be

canceled.

3. If a student does not comply with the

GPA for any of the programs, bachelor in

the area of interest or readmission, he

will be referred to the admission

committee.

4. Federal financial aid is not available to

conditionally admitted students.

Specific Program

Admission RequirementsIn addition to complying with the general

admissions requirements, for certain programs,

the applicant must comply with the specific

program admission requirements.


16/68


1. Students interested in any of the majors

in the masters degree in Business

Administration must have completed a

bachelors degree in the same area of

specialization or completed 3 credit

hours in accounting. If this prerequisite isnot met, the student must enroll in the

course ACCO 500 (remedial). ACCO 500

will not count for the students

cumulative grade point average. If the

student does not wish to take the course

he must sign a waiver.

2. The applicant to the Masters in Science

in Environmental Management with a

specialization in Environmental Planning

must satisfy in addition, the following

requirements:

a. Have obtained a Bachelor of

Science degree from an

accredited university with a

minimum cumulative GPA of

2.75.

b. Have obtained a Bachelors

degree in any other discipline at

an accredited university with a

minimum cumulative GPA of

2.75, provided that the student

successfully completed the

following courses: mathematics

(6 credit hours), biology (8 credit

hours), chemistry (8 credit

hours), physics (8 credit hours)

and sciences (3 credit hours).

c. Have completed the following

introductory courses: computers

(3 credit hours), economics (3

credit hours), sociology (6 credit

hours) and statistics (3 credit

hours).

3. Applicants to the master's program in

Teaching English as a Second Language

must meet the following additional

requirements:

a. Successfully completed a

Bachelors Degree in Education

or Modern Languages from an

accredited university with a GPAof 2.75.

b. A videoconference interview in

English.

c. Write an essay in English.

d. Students who do not have a

Bachelors Degree in Education

or Modern Languages must

meet the following additional

requirements:

i. Successfully completed

a Bachelors Degree in

any other discipline

from an accredited

university with a GPA of

2.75.

ii. 12 credits in English and

12 credits in Education.

4. The Admissions Committee reserves the right

to require an applicant to complete certainundergraduate level courses as a requirement for

conditional admission to a program.

Admissions

Requirements by

Category

Readmission1. In order to seek readmission, the student

must have been absent from the

Institution for at least one academic

term (summer sessions do not count as

interruptions). They must also comply

with:


17/68


a. The Satisfactory Academic

Progress Norm

b. Admission Requirements

c. Curriculum standards, policies

and procedures, which apply.

Transfer Students1. Submit an official college transcript in

which evidences that the student has

satisfactorily completed at least six (6)

credit hours at the institution where the

student attended.

2. Transfer students must have a grade

point average (GPA) of 3.00.

3. Transfer students must complete at least

the last twenty-four (24) credits of their

program at the UAGM.

4. A maximum of 18 credits will be

accepted in transfer.

5. Compliance with the current

requirements of the program of study in

which the applicant is seeking admission.

International Students1. The same admission, readmission or

transfer requirements apply to

international applicants.

2. Students must provide a copy of the

university catalog (digital) from the

university with they attended, if

necessary.

3. If the student cannot send his official

transcript, he must send a notarized

copy.

4. The UAGM will work equivalence degreeof the country of origin to the equivalent

of the United States (US) by the

evaluation of foreign credentials. Free of

Cost.

5. Students will have a period of 30

calendar daysto submit their documents

from the beginning of the course to

complete his file. If the student does not

submit the required documentation,

admission and enrollment will be

canceled.

Transitory or Special

Students

Transitory Student Requirements

1. If the applicant is enrolled at another

university, he must present a special

authorization to enroll in courses at

Universidad Ana G. Mndez. That

authorization must demonstrate that the

courses the student wishes to take at

Universidad Ana G. Mndez are

applicable to their studies at the home

institution. The authorization shall be

valid for one academic semester or

corresponding summer session. No

individual authorization is required if the

students enrollment at Universidad Ana

G. Mndez is pursuant to an effective

consortium or contractual agreement.

2. The applicant must comply with general

and course admissions requisites

according to current academic standards

at the institution.

3. Transitory students, who wish to change

their status to a regular, enrolled

student, must satisfy all current

admissions requirements at the

institution and for the program of study

in which the student plans to enroll.

a. The students admission status

will change from transitory to

transfer student once all

requirements are met.


18/68


Requirements for Special Students

A. If the applicant has a masters degree

and wishes to take courses at the

institution but is not interested in

obtaining another degree, he must

provide an official college transcript fromthe university at which the student

earned a masters degree.

B. The applicant must comply with general

and course admissions requisites

according to current academic standards

at the institution.

C. A student classified as a special student

cannot apply for graduation.

Validation of Admission,

readmission or TransferA. Acceptance for admission, readmission

or transfer to Universidad Ana G.

Mndez shall remain valid for one

academic semester or summer session of

an academic year after the date on which

admission, readmission or transfer is

granted.

B. The applicant must meet all admission

requirements by the deadline

established by the academic calendar.

An applicant who does not submit all of

the required documents or does not

meet all established requirements may

be conditionally admitted. All missing

documents must be submitted within 30

calendar days from the first day of

classes. If not, the institution shall

invalidate the admission, readmission or

provisional transfer, and cancel the

students enrollment.

Graduation

Requirements

Students at UAGM are eligible to obtain an

academic degree after the completion of thefollowing requirements:

1. Students must have approved thecourses required for the degree asspecified by the Institution in the Catalogand comply with all academicrequirements for their degrees includingbut not limited to tests, practicums andinternships.

2. Successful Completion of all Program courses

as determined by the institutions minimumgrade requirements.

3. Have completed all courses with A or B.Courses approved with C or less must berepeated and approved with A or B.

4. The candidacy application form, completedby the date established in the academiccalendar.

5. The prescribed number of credit hours with agrade point average of 3.00 or more.

6. Master Degree students will NOT be requiredto attend physically, or to have residencecredits to be eligible for the degree.

7. Graduation applicants must have satisfied alltheir financial obligations to the Institution.

8. Graduation applicants will be subject to therules and graduation requirements in thecatalog of the year they expect to graduate.Master degree students must have a gradepoint average of 4.00 to graduate with

honors.

Commencement exercises are held once duringthe academic year, at the end of the secondsemester. Students who fulfilled therequirements for a degree at the end of the first(1st) semester or the summer session must apply


19/68


for a statement from the Registrars Office,

confirming the completion of requirements.

Graduates must claim their diplomas at theRegistrars Office no later than one year aftergraduation. The Institution will not be

responsible for diplomas after that date.

Student Contact

Information

Students are responsible for maintaining theircontact information at UAGM accurate andcurrent. The Universitys main venue for official

communication is via e-mail and as such willprovide each admitted student with an e-mailaccount.

Access to Student

Academic Records

The Universidad Ana G. Mndez complies withFERPA policy regarding the disclosure ofinformation contained in student records.

Minimum Average Required ForGraduate Schools

The minimum grade point average (GPA) foradmission is 2.75.

Deferment of Admission

Upon request, the Admissions Office may defer

admission to the following semester of the sameacademic year for which admissions wasrequested.

Reserved Rights

In order to safeguard its goals and objectives, theUniversidad Ana G. Mndez reserves the right toadmit, readmit or enroll any student in anysemester, session or class. As such, the Universityreserves the right to suspend a student

temporarily or permanently.


20/68


Technology RequirementsThese requirements refer to minimum computer hard- ware. Recommended settings must be satisfiedor exceeded. Minimum requirements aremeant for basic use of Blackboard. If any additional plug-insoft- ware applications are required, it is important to check with the appropriate vendors as the minimumrequirements may change.

Recommended

RequirementsOperating System: Windows Vista (32 & 64bit), 7 (32 & 64 bit), 8 (32 & 64 bit)

Processor Speed/Type: AMD Athlon 64X2 o Intel Core Duo 2

CPU Memory: 2 GB DDR400 RAM

Monitor Resolution: 1024 x 768

Internet Connection: Any high-speedconnection (e.g. Cable Broadband or DSL)

Free Hard Disk Space: 250 Gb or greater at7.200 R.P.M.

Audio (Sound) Card: 24-bit sound card

Video Card: 3D acceleration compatible and1280x800 resolution

Webcam

Microphone

Minimum RequirementsOperating System: Windows VistaProcessor Speed/Type: AMD Athlon 64 X2 o Intel CoreCPU Memory: 1 Gb of RAM DDR400Monitor Resolution: 800 x 600Internet Connection: 200 mbps dialupFree Hard Disk Space: 60 Gb at 7.200 R.P.M.Audio (Sound) Card: 16-bit sound card

Video Card: 2D acceleration compatible and 1280x800resolution

Webcam


21/68


Internet ConnectionOnline courses may require students to download/ upload large files and also streaming audio and video,which require faster connection speeds. To function properly, Blackboard requires a high speed internetconnection (DSL, cable).

Browser Plug-ins:Acrobat Reader: Needed to plug in and seedocuments in pdf format.

Flash: Placer or producer, it reproduces swffiles.

Java: It is a programming language andcomputing platform that is used to makesoftware. Blackboard needs Java to enablethe Chat, Virtual Classroom and other usefultools.

QuickTime: This plug in allows for watchingvideos and QuickTime VR in the browser.

Microsoft Media Player: This software is usedto watch videos in the Internet and it appearsin all computers that work with Windowsoperating system by default (Windows XP,2008, Windows Vista, Windows There are

versions for Macintosh users. Videos arewatched by streaming.

Virus Protection:

Antivirus: This software detects and eliminates viruses in a fast and easy way. They are availablethrough Internet. Some antivirus programs are Norton, Panda and McAfee.

Software:Software compatible with MS Office 2010and above

Real Player: This software is for watchingvideos with.rm format.

Win Zip or similar: This software compressesfiles with the purpose of occupying less spacein your hard disk. It is very useful fortransferring heavy files because it reducesthe time of download and upload of files.

Browsers:

InternetExplorer 11

Internet Explorer 10 Internet Explorer 9 Firefox (FinalRelease Channel)

Firefox 3.6 Chrome(Stable Channel)

Windows Vista (32-bit) Unsupported byMicrosoft

Unsupported byMicrosoft

Certified Compatible Compatible Compatible

Windows Vista (64-bit) Unsupported byMicrosoft


Compatible Compatible Compatible Compatible

Windows 7 (32-bit) Compatible Compatible Compatible Compatible Compatible CompatibleWindows 7 (64-bit) Certified Certified Compatible Certified Certified CertifiedWindows 8 (32-bit) Compatible Unsupported by

MicrosoftUnsupported by

MicrosoftCompatible Compatible Compatible

Windows 8 (64-bit) Certified Unsupported byMicrosoft


Certified Certified Certified


22/68


Financial Aid

Available Financial AidThe free application for Federal Student Aid (FAFSA) (www.fafsa.ed.gov) - constitutes the base forfederal programs for student financial aid.The Federal Family Education Loan Program (FFELP) - money that the students take as a loan to paystudy costs. This money is returned to the lender when the student discontinues studies or dropsstudies completely.Private Loanthat which a student applies for when he or she doesnt qualify for a subsidized studentloan. (FFELP).

Private Loan Requirements

1. To be registered for at least part time. (At least 3 credits)

2. To be a United States citizen or permanent resident.

3. Students can apply for a private loan with a co-signer which meets the bank credit requirements.


23/68


Registration and other Related

ProceduresThe Registrars Office is responsible for themaintenance of all official academic studentrecords and for issuing transcripts, certifications,registration, diplomas and graduationcertificates, as well as submitting or mailing thegrade reports to students.

Pre-registration

Pre-registration is the process by which activestudents have the opportunity to select thecourses which they want officially register duringthe registration process. The pre-registrationperiod takes place during the second semester.

Registration

The Vice-Chancellor for Student Affairsdetermines the registration procedures.

Candidates for admission will not be able toregister until they have received an officialstatement or admission Detailed informationexplaining the registration procedures will bedistributed in advance.

Students are required to register on the dates fortheir respective groups according to theregistration schedule announced by the

University.

Late Registration

Late registration will be held, if possible, beforeclasses officially begin. Students who do not gothrough the pre-registration process, or who fail

to attend registration on the assigned date, mayregister during the late registration period,provided there is space in the course sectionsthey select. No student will be able to registerafter the period determined for late registration.

After the registration period, all courses will

become a permanent part of the studentsrecord. Students may ask the Registrar to canceltheir registration by filling out the appropriatecancellation request forms at the Registrars

Office or in the webpage.

Registration is not complete until the student

has:

Paid all charges and fees required by the

Office of the Bursar.

Delivered and completed all documentsrequested by the Institution at admission.

Classification of

Students

A. By credit -hours enrolled

1. Full time StudentsThose who have fulfilled

the admissions requirements of theInstitution and are carrying a program of sixor more credit hours per semester in aprogram leading to a degree, diploma orcertificate.

2. Part time Students Those who havefulfilled the admissions requirements of theUniversity and enrolled in a program leading


24/68


to a degree, diploma or certificate, but whoare carrying three to five credit hours of workper semester.

3. Less than half time- Those who have fulfilled

the admission requirements of the Universityand enrolled in a program leading to adegree, diploma or certificate but who arecarrying two credit hours of work persemester.

B. By credit hours leading to a degree

1. First-year Students- Those who have acompleted minimum of 3 to 12 credit hoursat the University.

2. Second-year Students- Those who havecompleted a minimum of 13 to 24 credithours at the University.

3. Third-year Students- Those who havecompleted a 25 or more credit hours at theUniversity.

C. By grade-point average

(See Student Academic Status

section)

1. Students on Academic Probation

2. Students on Academic Suspension

3. Students in progress

4. Students in academic warning

D. By type of admission

1. Special Students- Those students who cometo the University with a written authorizationfrom the institution or university they attendas regular students, or any others who takecourses not leading to a degree.

2. Readmission Students- Those students whohave interrupted their studies for at least onesemester and wish to continue studying.

3. Transfer Students- Those active or formerstudents of an accredited post-secondaryInstitution.

4. Transitory Students- Those students who

come to the Universidad Ana G. Mndez-with authorization from the institution oruniversity they attend as regular students totake courses not leading to a degree.

Special Conditions and

Regulations

1. Students who have registered with the

maximum academic load permitted andneed three more credits to complete thegraduation requirements in the samesemester will be allowed to take threeadditional credits with the authorizationfrom the appropriate Vice-Chancellor of theStudents Affairs.

2. No student may have an academic loadgreater than six (6) credits. An academic loadgreater than six (6) credits will be permittedfor students that are graduation candidates

for the summer and that have beenauthorized by the appropriate Vice-Chancellor of the Students Affairs. Thisacademic load may not be greater than three(3) credits.

3. All students will be given a reasonable timeto graduate or complete their selectedconcentration. However, the Universitydiscourages professional students and willreserve the right to admit, readmit orregister any student in any semester, session

or class. For the same reasons, the Universityreserves the right to suspend a studenttemporarily or permanently.

4. Changes in Programs or Schedules

A student may change his/her program ofstudy in accordance with the following rules:


25/68


a. The student must have the consentof the advisor in order to beprocessed by the Registrars Office.

b. The Institution will make every

reasonable effort to offer courses asannounced, but it reserves the rightto change the time schedule or towithdraw a course or courses.

5. Relocation of Students

At the end of the period for late registration theRegistrar may relocate students whereelimination or re-scheduling of courses has takenplace. Changes of courses will be allowed withthe recommendation of the Vice-Chancellor of

the Students Affairs. Such changes should takeplace on the dates appointed for such purposesin the academic calendar.

Withdrawals

1. Total or partial withdrawals are allowedduring a part of term or summer session asspecified in the academic calendar, with theconsent of the advisor, in order to beprocessed by the Registrars Office.

2. Any student who is officially registered, andcompletes the required procedure forwithdrawal, will receive a withdrawal (W)grade.

3. Any student, who fails to complete therequired procedure for dropping a coursebefore the stipulated date and whoseabsences exceed the maximum allowed,will receive a withdrawal failure (WF)grade.

4. Total withdrawal is allowed at anymoment before the last day of classes inthe semester or summer session, with theconsent of the advisor.

5. Total withdrawal is considered in the caseof a registered student who drops 100%of his total course load. This does notinclude the two summer sessions.

6. The deadline for voluntary totalwithdrawals is the day when classes end.

7. The institution reserves the right torequire a student to withdraw from any

course or from the University,temporarily, for any of the followingreasons:

a. Possibility of hazard to the health ofthe student or that of other students,if enrollment were continued.

b. Refusal to obey regulations or seriousmisconduct on the part of the student.

c. Deficient academic work (belowrequired scholastic standards).

8. Students who withdraw from theInstitution or finish their studies withoutsettling their financial obligations will notreceive graduation certificates,transcripts or diplomas.

UNOFFICIAL WITHDRAWAL &

STUDENT ATTENDANCE

MONITORING POLICY

INTRODUCTION AND PURPOSEThis policy has been established to monitorenrolled students and withdrawals. Weeklyattendance is mandatory in all online courses.

PURPOSE

This policy aims to establish the formalprocedure for the attendance of all enrolledstudents. All academically related activities arereadily tracked and documented through theUniversitys learning management system and

email system.

SCOPE

This policy applies to students, faculty and theregistrars office.


26/68


GENERAL DISPOSITIONS

Students are expected to log in into theircourses at least three times a week (10 hourminimum).

Progress towards satisfactory completion ofweekly assignments is expected on a weeklybasis.

No academic progress could jeopardize goodstanding and financial aid.

In a distance education context, documentingthat a student has logged into an online class isnot sufficient, by itself, to demonstrateacademic attendance by the student.

A school must demonstrate that a studentparticipated in class or was otherwise engagedin an academically related activity, such as bycontributing to an online discussion, text chatsession, submitting an assignment, workingthrough exercises, taking a quiz or exam orinitiating contact with a faculty member to aska courserelated question.

The professor must enter their course on adaily basis and answer any doubts or questionsto their students in 24 to 48 hours.

EXCEPTIONS

This policy does not contain any exceptions.

PROCEDURE

Census Taking

The Registrars Office notifies the deadline for

Census Taking in the Academic Calendar (14days after the beginning of each Part of Term).

1. The Faculty certifies through the Web forFaculty Portal those students who did not

access the online course within the period

specified in the academic calendar

(Show/No Show).

2. Once the Faculty certifies the students who

do not access the course, the System will

send an email to identified students.

3. In case the student wants to continue

enrolled in the course, he/she must send anemail to the Registrars Office (registraduria-

[email protected]) with the approval of the

professor. With this approval the Registrar

will reinstall the course.

Unofficial Withdrawal & Student

Attendance Monitoring Process

1. After the census taking period of the Part of

Term has been completed the professor

must process the access alert every three

days for an additional 14 days.

2. As soon as the additional 14 day period has

been completed, the Access Alert System will

send a report to the Registrars Office with

those students who did not access to the

course.

3. The Registrars Office will process an

unofficial withdrawal to all the students have

not attended the course. The unofficial

withdrawal will be processed according to

the date that the student has stopped

attending.

4. The Registrars Office will send a letter (Non-

Attendance Letter) thru email to the student

notifying that he/she has been reported as

non-assistance.

5. The student must respond to the Registars

Office via email within three (3) days from

receiving the notification.

The professor must complete the Unofficial

Withdrawal Form any time he/she identifies a

student who is not attending the course.

This policy is effective from the date it is

approved.
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


27/68


Changes in Name,

Address or Social

Security NumberStudents should notify the Registrars Office ofany change of address. The same procedureshould be followed with corrections or changesin the names or social security numbers ofstudents. In these cases, the students shouldpresent evidence of the names or Social Securitychanges.

Class Attendance

1. Class attendance is mandatory. The studentswill be responsible for work missed.

2. If a student enrolled in a course neverattends each and any class, the professor willidentify him/her as a non-attending student(N/A). The Registrars Office will thenadjudicate a withdrawal for non- attendance(WN). Adjustments in Financial Aid benefitsor total cancellation of Financial Aid and thepayment of 1/3 of the total cost ofenrollment, as pertinent, will also be in

effect.3. Those students whose absences exceed

the minimum allowed and do not haveauthorization from the professor, or havenot processed an official withdrawal, willreceive a WF classification as penalty. This

classification has a value of 0 and affects thegrade point average.

Credit For Prior

Learning: Challenge

Examination Or E-Portfolio

Students may obtain credit for prior learningthrough passing a proctored online challengeexamination or by the evaluation of their e-portfolio conducted by the institutions faculty.

CHALLENGE EXAMINATION

PROCEDURES

1. A challenge examination is anassessment of the students mastery of

course content prepared by a certifiedfaculty member of the institution. Theexamination is conducted in a secureonline environment with the use of theinstitution's proctoring software"Proctor Now".

2. The student must be registered (full orpart time) and must have demonstrated

consistent satisfactory academicprogress during his or her studies. Thestudent must receive academicadvisement as to the process that isrequired with student services staff.

3. The student must obtain relateddocuments from the Integrated Serviceswebpage. The student will receive ageneral online orientation and willcomplete related documents on theweb.

4. Upon approval, the student will benotified via email for the correspondingonline payment to be made. Theinstitution will issue an online permit forthe exam and provide an digitalexamination study guide to the student.


28/68


5. The student will take the onlineexamination on the advertised date.Students must login to the secureenvironment first and then start

recording the entire session using theinstitution's "Proctor Now" secure onlineproctoring. Student must show anIdentification card to the camera andshow first a 360 degree view of the room.The web camera must show the studenttaking the exam and the software willrecord every keystroke by the student.

6. A certified faculty member withexpertise in the area of the exam willgrade the examination and award the

correspondent grade based on the testresults. Appropriate documentation willbe submitted to the Registrar, AssociateRegistrar or the Student and RegistrarServices Coordinator.

7. No more than 25% of total programcredits may be awarded for priorlearning. Credit awarded throughchallenge examinations or portfoliocannot be counted towards meetingresidency requirements.

E-Portfolio Procedures

The e-Portfolio is an online document thatpresents the student's supportingdocumentation demonstrating their mastery ofcourse content.

The following policies and procedures will apply:

1. The student must be registered (full or parttime) and must have demonstratedconsistent satisfactory academic progressduring his or her studies. The student mustreceive academic advisement as to theprocess that is required with student servicesstaff.

2. The student must obtain related documentsfrom the Integrated Services webpage. The

student will receive a general onlineorientation and will complete relateddocuments on the web.

3. After recommendation from the advisor, the

students register for EXPL101, a one-creditcourse that prepares students for thepreparation of e-Portfolios according tostandards.

4. Once the course is completed, the studentwill register for an e-Portfolio evaluation andmake the corresponding payment online.

5. The e-Portfolio will be evaluated forawarding of credit to a certified facultymember in the area of expertise. If

applicable, the faculty member will award agrade of P for the course.

6. Appropriate documentation will besubmitted to the Registrar.

7. No more than 25% of total program creditsmay be awarded for prior learning. Creditawarded through challenge examinations orportfolio cannot be counted towardsmeeting residency requirements.

Student Evaluation

Unit of credit

In assigning credit hours to courses, the objectiveof Universidad Ana G. Mndez (UAGM) is tofollow the standards and regulations establishedby federal and accrediting agencies. A credit houris the unit of measuring educational credit. Acredit hour is the amount of work whichrepresents the proposed learning results whichcan be evidenced by the students demonstrated

achievements and which have been establishedinstitutionally as reasonable evidence of thefollowing formula:

1 contact hour + 2 hours activities/homework

The duration of courses at UAGM is eight weeks,the equivalent to 3 credit hours, which translate


29/68


to approximately 45 hours of activities related tothe objectives which must be accomplished percredit hour.

Reference 1:

http://ifap.ed.gov/dpcletters/GEN1106.html

Reference 2:

http://www2.ed.gov/policy/highered/reg/hearulemaking/2009/credit.html.)

8 weeks = 5.25 class time hours and 10.5homework approximately.

The student, in learning preparation for a course,must employ between 15-20 hours per week,participating in experiences which include

activities directed by the facilitator, preparationand integration of contents for synchronic andasynchronous group activities, such as discussionforums, virtual forums, chats, watching videosand other presentations, among others.

Procedures

Faculties assigned to courses are required toprovide a minimum of three partial grades and

one final evaluation activity with the value of apartial grade, during every given term.

Students are assessed using a variety of methodsincluding discussion forums, weekly writtenassignments and essays. The timeframe forassessments varies among courses and thefaculty is expected to provide guidance to thestudents during the entire term. This is a processrelated to institutional effectiveness that seeksto maintain high retention rates.

Grading System

The unit of measure for determining the coursevalue is the credit. The credit equivalents forlaboratory work have been determinedaccording to the rules of each program.

Scholastic standing in completed courses isindicated by the following letter grades:

A 100-90 4.0

B 89-80 3.0C 79-70 2.0

F 69-0 0

To determine the grade point average thefollowing values will be used, where a courseis approved with a minimum of 3.0 point.

A = 4

B = 3

C = 2

F = 0In special cases, the following annotationsystem will apply:

W = withdrawal

WF = excessive unjustified absencesfrom courses

I= student did not complete projects orwas absent from final examination

WN = student was enrolled but neverattended

P= passed

NP= did not pass

IP= in progress

Repeating Courses

RegulationsRepeating Courses Policy in compliance with

Program Integrity Act regulations (34 CFR668.2) Department of Education states:

The number of times students can

repeat courses for purposes of using

Title IV funds.

Qualifications with which courses are

considered as approved for the


30/68


purposes of using Title IV funds.

Students may repeat a course in order to

improve their academic average. Credit will be

given for the higher grade, which will be usedto compute the grade point average. If the

grade in the second attempt is the same as the

first, only one will be used to calculate the

cumulative average.

1. Students who wish to repeat a course

may do so. However, they must repeat

all courses required for graduation

where (undergraduate) a C, D, F, W, or

WF grade was obtained; (graduate) C,

F, W, or WF grade was obtained.2. The institution will allow students who

earned (undergraduate) a C, D, F, W, or

WF, WN in a course; (graduate) C, F, W,

or WF, WN in a course to receive

financial aid to repeat the course,

provided that 150% of the intended

courses have not been exceeded.

3. Students who repeat a course will

receive the higher grade.

4. If the grade obtained in a repeatedcourse is the same as the previous

grade, it will count for the cumulative

average but will count only once for the

graduation GPA.

5. With respect to practicum courses, the

student will have only two

opportunities to repeat the course

pending the recommendations and

approval of the program dean and

practicum supervisor.

6. A student will not be able to repeat the

course until a grade has been posted.

7. Every attempt is considered to repeatthe Standard for Satisfactory Academic

Progress (SAP) and tried to affect

credit and the period of eligibility for

Pell Grants and student loans.

8. In the credits transcript, all enrolled

courses are presented, understand,

approved and unapproved.

DefinitionsAttempted Credits

Attempted credits are the number of credits ofall registered courses, independently of thegrades received. This includes accepted transfercredits.

Approved Credits

Approved Credits are the number of credits of all

completed courses in which the grades are A, Bor P, including transfer credits.

The student should approve the coursesaccording to the Standard of Academic Progressfor the type of academic program in whichhe/she is enrolled.


31/68



32/68


Disciplinary Regulation

All students will observe and comply with all the

institutional policies, rules and procedures andwill follow a code of exemplary conduct. Eachstudent should be familiar with the institutionalpolices regarding plagiarism. Also, course workcannot be used to complete the requirement ofmore than one course. Any violation of disciplinewill be referred to the Vice-chancellor of StudentAffairs.

Disciplinary rules and regulations are ratified bythe Ana G. Mndez University System Board ofDirectors. The students at UAGM- are expected

to honor, obey and respect these rules andregulations in all their ramifications. Theseprinciples, rules and regulations are clearlystated in the college by-laws, the StudentHandbook, and in the other regular or periodicpublications of the Administration.

Procedure for the investigation of

student complaints (English)

Procedimiento para la investigacin

de querellas estudiantiles (Spanish)

Appeal Academic

Actions

A student may appeal an institutional decisionregarding satisfactory academic progress, ifunder extenuating or crisis circumstances he orshe was not able to meet the requirements orconditions established by the University. TheUniversity will consider the following crisis orextenuating circumstances to accept a students

appeal and to grant an exemption from theAcademic Progress Policies: illness of the studentor a relative, economic crisis due to illness

affecting the head of household, naturaldisasters, divorce, death in the immediate family,family problems, legal circumstances, militarylicense, serve a jury in a legal trial, work

problems, accidental physical incapacity andjustified changes in academic objectives whichcause an impact on the students academic

progress.

Appeals Committee

Appeals Committee will be composed of onerepresentative from each of the following offices:Vice-Chancellor Students Academics, Registrar,

and Vice Chancellor for Student Affairs ordesignated representatives.

Application for an Appeal

Students who meet any of the academic progressappeals criteria must submit all the necessarydocumentation to justify their request. If astudent requests an appeal based on amathematical or calculation error, and it is

corrected by the Office of the Registrar, he or shewill not go through the full Appeals process.

For any unresolved complaints you can contact:

Commission for Independent Education at 325

West Gaines Street, Suite 1414, Tallahassee, FL

32399-0400, Toll free telephone (888) 224-6684.
http://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/manejo-querellas.pdfhttp://www.suagm.edu/uagmcv/docs/est/manejo-querellas.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdfhttp://www.suagm.edu/uagmcv/docs/est/procedure-complaints.pdf


33/68


Satisfactory Academic

Progress Policy -

Overview

Minimum Index Required

(SAP)

Satisfactory academic progress (SAP) is a

measure of student progress toward thecompletion of a degree. Federal regulationsrequire that all students who receive Title IV

funds as part of their financial aid packagemaintain SAP.

The Ana G. Mendez University (UAGM) SAP

policy contains qualitative and quantitativemeasures of progress.The quantitative measure is based on the numberof credit hours a student attempts and passes. This

calculation is completed by dividing thecumulative number of credit hours a studentsuccessfully completes by the total number of

credit hours the student attempts over the student'sacademic career in a particular program at

UAGM. Transfer credits are included in thiscalculation.SAP also includes a qualitative measure

consisting of a cumulative grade point average(GPA).

Maintaining Satisfactory Academic Progress

SAP is evaluated at the end of every semester.To maintain good standing, students must achieve

an overall minimum cumulative pass rate of 66.67percent for all credit hours attempted and

completed and a cumulative GPA of 2.0(undergraduate) or 2.50 (graduate) as measured at

the end of each semester.Students are prohibited from receiving federalstudent financial aid after attempting 150 percent

of the number of credit hours required for theiracademic program. This calculation includes

transfer credits and all UAGM enrolled credits forthe students program.If a student wants to enroll in a different academic

program, the student must request approval fromthe Dean of the School. Even though only

attempted and earned credits from the studentscurrent program of enrollment are included in the

quantitative measure (including internallytransferred credit hours) and only the grades forcourses from the students current program of

enrollment are included in the qualitativemeasure, students are encouraged to carefully

consider program changes because the federalgovernment has placed limits on total lifetimefinancial aid eligibility.

Readmitted students will have the same SAPstatus that resulted as of the end of the last term

attended.Students requesting admission into a new degree

program after having completed his or her prior

program of enrollment will begin the newprogram with a new SAP history, unless the

student transfers credits into the new academicprogram in which case those transfer credits willbe considered when measuring SAP.

Impact of Course Repetitions, Withdrawals,Incomplete Courses, and Transfer Courses onSatisfactory Academic Progress

WithdrawalsIf a student withdraws from a course, the credits

for the course count toward the determination ofcredit hours attempted and credit hours earned but

will not be considered in the cumulative GPA.

Transfer CreditsIf a student transfers in credits from anotherinstitution or program, the credits for the course(s)

count toward the determination of credit hoursattempted and credit hours earned but will not beconsidered in the cumulative GPA.

Graduate Programs

39 Credits Minimum 42 Credits MinimumMinimum

CreditsRequired

IndexRequired

MinimumCredits

Required

IndexRequired

0-12 2.50 0-12 2.5013-24 2.90 13-24 2.9025-36 3.00 25-36 3.0037-39 3.00 37-42 3.00


34/68


Course RepetitionsIf a student repeats a course, only the highestgrade earned will be included in the students

cumulative GPA. However, each attempt at thecourse will count as credits attempted.

Incomplete CoursesIf a student has an incomplete in a course, thecredits for the course count toward thedetermination of credit hours attempted. The

course will not be considered in the cumulativeGPA until an earned grade is assigned.

Remedial and Developmental CoursesFinancial aid recipients may receive aid for amaximum of 30 semester credit hours in

developmental coursework. Students enrolled in

remedial courses are expected to receive passinggrades in those courses in order to progress intothe next term. Remedial courses do not counttoward the determination of credit hours

attempted and credit hours earned and will not beconsidered in the cumulative GPA when

determining SAP.

Financial Aid Warning and Failure to MeetSatisfactory Academic ProgressStudents who fail to meet the SAP requirements

at the end of a semester will be placed on

Financial Aid Warning for the next semesterattended. The student will be notified in writingthat he or she is on Financial Aid Warning andthat financial aid eligibility is retained during this

period. The student must meet SAP as of the nextevaluation point in order toreceive financial aidin future terms.Students who become ineligible for federalfinancial aid funds based on their failure to

maintain SAP may continue their studies atUAGM at their own cost. If the student believesthere are extenuating circumstances associated

with the students inability to meet SAP, he/shemay appeal his/her termination status to the

Financial Aid Appeals Committee. See sectiontitled Financial Aid Ineligibility and AppealProcedures below.

Scholarship and Grant RecipientsOther scholarship and grant programs may notallow for a Financial Aid Warning semester. In

these cases, failure to meet SAP in any given termmay result in the termination of scholarship or

grant funds. Please refer to your scholarship orgrant information materials or contact the

Financial Aid department at 787-288-1118.

Financial Aid Ineligibility and AppealProceduresA student will be advised in writing when he orshe has lost his financial aid eligibility for failureto meet SAP and will be advised of the process forre-establishing financial aid eligibility. Studentswho have lost eligibility for financial aid based on

a failure to meet SAP standards and who haveextenuating circumstances may appeal the loss ofeligibility. Students who wish to make an appeal

must be current on all financial obligations.

Students may not use financial aid to makeretroactive tuition and fee(s) payments.A SAP appeal must discuss the extenuatingcircumstances that prevented the student from

meeting the requirements of the SAP policy.These extenuating circumstances must have

occurred within 12 months of the students failureto meet SAP and may include extreme medicalissues, a death in the immediate family,

employment related hardship and/or militarymobilization. The student must also describe howhis or her situation has changed in order to allow

the student to meet the SAP standards at the nextevaluation point. As part of the appeal, the

student must submit the following:

SAP Appeal Form

Signed dated letter (please refer to the formfor further instructions)

Supporting documentation (third-partydocumentation may be required as

appropriate)In order for your appeal to be considered, you

must submit the SAP appeal packet via email to

[email protected] FAX to 787-288-1141. The Financial Aid Appeals

Committee will evaluate the merits of the appeal

by reviewing the documentation submitted as

well as the students previous academic

performance at UAGM. The committee may

request additional information or documentation,
mailto:[email protected]:[email protected]:[email protected]


35/68


as needed, and will inform the student of its final

determination.

The student will have a maximum of ten days

after the first day of classes to appeal. Theinstitution will have ten days for the evaluation

process after receiving the student`s appeal.

Financial Aid ReinstatementIf the Institution approves a SAP appeal, the

student will be placed on Financial Aid Probationfor one academic term; the student also may be

placed on an Academic Plan. The Institution willadvise the student of the progress the student mustachieve to ensure he or she meets the SAP policy

or the requirements of the Academic Plan by theend of the probationary semester. Students will

be eligible for financial aid while on Financial AidProbation. After the end of the Financial AidProbation semester, the Institution will measure

the students academic progress. The student willretain financial aid eligibility only if the studentmeets published minimum SAP standards ormeets the requirements of the Academic Plan atthe end of the semester of Financial Aid

Probation.Any student who loses financial aid eligibility due

to SAP and attends school at his or her own costwill regain financial aid eligibility in the academicsemester following the semester in which thestudent once again meets the minimum SAPstandards.

Student Suspension forAcademic ReasonsStudents who fail to meet the academicstandards are subject to suspension from the

University for one (1) academic year. The studenthas the right to study one academic year onprobation.

Academic Probation

A suspended student may qualify for academicprobation if recommended by the Satisfactory

Academic Progress Appeals Committee, uponcompletion of the following procedure:

1. The student must submit a request forprobation to the Satisfactory AcademicProgress Appeals Committee.

2. The Satisfactory Academic Progress AppealsCommittee will consider only situationsrelated to students personal affairs,

economic problems or dysfunctions in familyaffairs.

3. The probation period for graduated studentswill last two semesters.

4. Students who do not reach the minimumacademic average for retention during theprobationary period will be suspended. Ifthe student is placed on a secondprobationary period and again does not meetthe minimum academic average forretention; he/she will be permanentlysuspended.

The decisions reached by the SatisfactoryAcademic Progress Appeals Committee will beposted and will be final.

Minimum Grade Average

Required for

Readmission

1. Readmission to the University will be based

on the norms established by the Institution.2. Readmission to the University must be

approved by the Satisfactory AcademicProgress Appeals Committee. As a conditionfor readmission, graduate students mustreach the minimum grade point averagerequired, based on the number of credits ina term of two academic semesters:


36/68


Otherwise, the student will be dismissedfor a period of one academic year. If thestudent is suspended for a second time,he/she will be permanently dismissed.

3. Universidad Ana G. Mndez will not givecredit for courses taken by the students atother institutions during the time of theirsuspension. Students dismissed for academicdeficiency cannot be registered.

4. The readmitted students will reinitiate theirstudies along with the current coursesequence at the time of their admission tothe Institution.

Family Rights andPrivacy Act

Information Statement

In accordance with United States Public Law 93-380, FAMILY EDUCATIONAL RIGHTS ANDPRIVACY ACT, students have the right at Ana G.Mndez University to inspect educationalrecords, and correct such records if warranted.

The law protects students from release ofinformation open for inspection and reviewunless he or she waives this right. The parent(s)of U.S.C.S. s. 152 Internal Revenue Code also hasthe right to inspect records, which aremaintained by the University on behalf of thestudent.

There are two distinct categories of records: (1)Directory Information Records, (2) LimitedAccess Records.

(1) Directory Information, which may be madepublic, includes the students name, last known

address, telephone number, date and place ofbirth, major field of study, participation inofficially recognized activities and sports, weightand height of members of athletic teams, datesof attendance, degrees and awards received, andthe most recent previous educational agency orinstitution attended by the student. This

information will be released only by the Office ofthe Vice-Chancellor of Student Affairs or arepresentative after the petitioner hasdemonstrated a legitimate need to have such

information. Students who do not wish release ofdirectory information must complete astatement in the Office of the Registrar no laterthan the last day of each term. Otherwise,directory information may be disclosed by theUniversity for legitimate purposes.

(2) Limited Access Records include thepermanent academic records of the student,disciplinary records, financial information, andtesting data. This category also includes allrecords maintained officially by the Institution

which do not come under the categories ofDirectory Information or Sole PossessionRecords. The Institution will not releaseinformation in Limited Access Records exceptafter written permission of the student or parent.

Student Consumer Information

The common intention of the three major partsof this 1990 Act is to enhance the choice of thepotential consumer, the postsecondary student,

by reporting statistics about the performanceof higher education institutions.

Section 103 covers disclosures about thegraduation or completion.

Rate and other postsecondary outcomes ofall students.

Section 104 covers disclosures about thecomparative academic success of studentswho receive financial aid contingent uponparticipation in intercollegiate sports.

Section 105 concerns institutional revenuesand expenditures for intercollegiate athleticactivities.

Sections 203 and 204 concern disclosures,reports, and publications about campussecurity policies and crime statistics.


37/68


Compliance with all of the Acts disclosure

provisions becomes an additional criterion forinstitutional eligibility to participate in federalstudent aid programs.

Law 186

(Only for US citizens and residents)

Law 186 of September 1, 2006, better known asthe Law that Prohibits the Use of the SocialSecurity Number as Identification in public andprivate education institutions.

This law was created to prohibit the use of theSocial Security number as identification in publicand private education institutions for students ofany level or grade, including university studies, toestablish rules of the use of this information inthese institutions, support the Puerto RicoCouncil for Higher Education and General Councilof Education to apply administrative sanctionsfor the violation of the rules and regulations andestablish a period of time to comply.

The Family and Educational Rights and Privacy

Actof 1974 (FERPA) 20 USC 1232g, establishesthat all schools and universities can relayinformation, without the consent of the studentor parents, if the information is in the directoryand is composed of the students name, address,

telephone number, date and place of birth,honors, awards and years attending the school.The school must inform the student about theinformation included in the directory and givethem a reasonable period of time for the personto authorize, or not, the relay of this information.This Federal Law establishes the gender andSocial Security number of the student within theconfidential information.

The Social Security number will not be requestedfrom the student for taking tests, presentation ofprojects, and any other purpose that is notrelated to affairs with a legitimate reason like theregistration process, loan application or financial

aid, transcripts or any application of agovernment agency or a court order. Thenotification of the information is necessary to thestudent and the authorization of the student

and/or refusal of the protection of the law, inwriting and signed by the parents, legal guardianor student, before providing and using the SocialSecurity number of the student.

The Social Security number is confidentialinformation. The faculty is required to askauthorization, in writing, from the student beforeusing the Social Security number as information.This number will not be used for identificationpurposes of the institution. The Alternate codewill be used for identification purposes of the

students.If a document that contains the social securitynumber is published, outside the academicconfidentiality context, it should be edited so theinformation will be partially illegible, withoutaltering the document.

The protection of this Law can be refused in avoluntary manner by students 21 years of age orolder or legally emancipated, custodial parents incustody and in the minors best interest, with

authorization in writing. Refusal of the protection

of the law cannot be established as registering,graduation, transcription or services usecondition.

This regulation will not be applied in cases wherethe Social Security number is necessary orauthorized by federal laws and regulations,such as internal identity verification, creditvalidation, employment, contributions orfinancial aid, always subject to the institutions

confidentiality agreement.


38/68


39/68


her present status, but will not beeligible for federal or state aidadministrated by the Office ofFinancial Aid to finance the studies.

Tuition Option Payment

Plan (TOPP)

Students with an outstanding debt balance willnot be allowed to take final examinations untilsuch balance is paid in full. The account of anystudent who does not fulfill his/her obligation ofpayment will be blocked. After processing thepayment in full, each professor will have to

receive a notice by electronic mail with theconfirmation.

Students who do not comply with thisrequirement will receive a grade of Incomplete (I)and will be required to pay a $20 (US Dollars) feein order to remove the grade from the academicrecord.

Payment MethodsTuition, fees and service charges must be paid

in full during registration or at the timestudent requests services. Payments can be

made by checks and credits cards. Receipts for

all transactions must be requested and

retained by students, in case of any complaint

or adjustment requested in the future. The

Bursars Office will not accept claims without

receipts.

Clear StatementStudents with an outstanding debt balance willnot be allowed to take final examinations unsuch balance is paid in full. The account of anystudent who does not fulfill his/her obligation ofpayment will be blocked. After processing thepayment in full, each professor will have to

receive a notice by electronic mail with theconfirmation.

InvoicesThe Bursars Office will mail four invoices during

the regular semester and two during the summersession. According to the academic semester, thefollowing dates will be established for studentswho apply for a payment plan: August 31,September 30, October 30, January 31, February28, and March 30. If the invoice is not received inthe mail, it is the students responsibility to

request it thru emails to the Bursars Office.

Adjustments andRefunds for Active and

New Students

INTRODUCTION

Sistema Universitario Ana G Mendez will issue arefund check when student's financial aid orpayments received exceed the tuition charges inhis/her account.

GENERAL PROVISIONS

CREDIT BALANCE:

A check will be issued and mailed to the

student at the mailing address on

record.

Student will be notified, via email or text

message, that a check on his/her behalf

have been issued and should receive it

by mail.

Student will be responsible for any

outstanding balance in their account

that may result by any adjustment made

in his or her academic load after the

disbursement of the check.

All checks expire after 90 days of

issuance. After 90 days of check


40/68


issuance, funds will be returned to the

corresponding funding source.

CANCELLATION AND REFUND POLICY

Should a students enrollment be terminated orcancelled for any reason, all refunds will be made

according to the following refund schedule:

Cancellation can be made by email, by

certified mail or by termination.

No charge will be made for submitting an

application for admission. If the student is

admitted and enrolled and the student

cancels within three (3) business days after

signing the student enrollment agreement

and making initial payment all funds will berefunded.

Cancellation after the third (3rd) Business

Day, but before the first class, results in a

refund of all monies paid, with the

exception of the registration fee.

If cancellation occurs prior to completion of

the first week (drop/add period) of the part

of term of the semester, the school will

refund 100% of the tuition for the semester.

Once the drop/add period is over, there will

be tuition adjustment no greater than 25%of tuition cost of classes in progress even if

the student did not attend the class past the

drop/add period.

Termination Date: In calculating the refund

due to a student, the last date of

participation in class by the student is used

in the calculation unless earlier written

notice is received.

Refunds will be made within 30 days of

termination of students enrollment or

receipt of Cancellation Notice from student.

CLAIMS CHECKS:

All claims, regarding this policy, shall be made in

writing to the corresponding institution Bursar's

Office.

This policy is effective as of approval date stated

below:September 28, 2015.

Student ServicesInstitutional Response Time Frame to

Student

SUAGM has a Help Desk Service Center for itseducational institutions, which will impact t

Dual Language Graduate Catalog UAGM

Documents

Transcript of Dual Language Graduate Catalog UAGM