DSV Employee Central 2017 - uti.zendesk.com | DSV –Corporate Presentation, 2017 DSV Employee...

DSV Employee Central 2017Roles, task breakdown, processes

2 | DSV – Corporate Presentation, 2017

1. Employee

2. Team Lead (management job family with authorization level 3 or 4)

3. Manager (management job family with authorization level 5 or higher)

4. Matrix Manager

5. HR Partner

6. Payroll Partner

7. Recruiter

8. Country HR Leader

9. US HR Shared Services

10. ZAF Retirement Officer

11. IT Helpdesk

DSV Employee Central – Security Roles

There are eleven security roles in DSV Employee Central.


!Employee


DSV Employee Central Role - Employee

Personal details

• Access your full

profile

• Change your

contact information

• Change your

preferred and/or

legal name

• Add, change or

delete your photo

• Add an emergency

contact

• View employee

documents

Banking details*

• Add payment

elections

Talent profile

• Add a leadership

Experience

• Add a functional

experience

• Add a formal

education

• Add a special

assignment /

projects

• Add a previous

employment

• Add a

professional

memberships

• Add a mobility

• Add a honor

• Add a language

Locate your

colleagues

• View an

organizational

chart

• View the location

directory

• View the

organizational

directory

• Search for a

colleague

• Print an

organizational

chart

There is a process to be followed

Union

membership*

• Change a union

membership

*South Africa only


DSV Employee Central Role - Employee

Onboard

• Complete the

onboarding

process

Jobs application

• Apply for a job

• Check on

application status

• View open jobs

• Manage career

preferences

• Unapply for a job

• Manage

preferences



!Team Lead

Management job family with authorization

level 3 or 4


DSV Employee Central Role – Team Lead

Direct reports

• View non-

confidential data of

direct reports

• View direct reports

in organization

chart


*South Africa only


!Manager

Management job family with authorization

level 5 or higher


DSV Employee Central Role – ManagerThe manager is responsible for completing transactions for his/her direct reports. The manager is also

responsible for completing the transactions on behalf of those with Team Lead access.

Job change of

employee in

your team

• Change an

employee’s job

details where no

job requisition is

needed

• Change an

employee’s job

details where a job

requisition is

needed

• Change an

employee’s

organizational

assignments

Compensation

changes

• Request a

compensation

change

• Request a one

time payment for

an employee

• View an

employee’s

compensation

Job change of

employee to new

manager

• Change an

employee’s

reporting

relationship only

• Promote an

employee to

another position

with a new

manager

Recruit and hire

employee

• Create a job

requisition

• Close a job

requisition

• Inactivate a

position


Recruit

• Manage

candidates

• Move candidate

to offer stage

• Approve an offer

• Rate candidates


DSV Employee Central Role - Manager

Headcount

management

• View the

management

hierarchy

• View an employee

headcount report

• View an active

employee list

Delegate tasks

• Delegate your

own tasks

Employee

personal (view)

• View an

employee’s

emergency

contacts

• View an

employee’s job

history

• View an

employee’s

document

Welcome employee


Exit employee

*South Africa only

• Onboard new

Employee

• View Employee’

onboarding

status

Exit employee

• Terminate an

employee


!Matrix Manager


DSV Employee Central Role – Matrix ManagerThe manager is responsible for completing transactions.

Matrix Employee

• View job details

• View employee

details

• View

organizational

details

• View employee

compensation

details

• Approve matrix

employee

assignment



!HR Partner


DSV Employee Central Role – HR Partner

Employee

personal details

• Edit an employee’s

service dates

• Add a passport

number*

• Add a visa

• Add a license

• Change a name

• Edit a National ids

• Update tax

number*

Organizational

assignments

• Change an

employee’s cost

center

• Change an

employee’s

division

• Change an

employee’s

department

• Change an

employee’s

company (legal

entity)

• Change an

employee’s work

location


Position

management

• Create a position

• Edit a position

• View a position

id

• Inactivate a

position

*South Africa only

Recruit and hire

employee

• Create a job

requisition

• Close a job

requisition

• Hire an employee

• Rehire an

employee

• Hire more than

one candidate

with only one

requisition



Contract

management**

• Add a new

contract

• End a current

contract

• Edit an existing

contract

Employee

personal (view)

• View an

employee’s

emergency

contacts

• View an

employee’s job

history

• Update

citizenship

• View employee

equity details

• Add a work

permit


Photo

• Add an

employee profile

photo

• Remove an

employee profile

photo

*South Africa

Banking details*

• Add payment

elections

Employee leave

• Place an

employee on

leave

• Place an

employee on

garden leave

• Return an

employee from

leave

Reports

• Run reports

**South Africa & Canada




*South Africa only

Documents

• View employee

and HR

confidential

document

• Add employee and

HR confidential

document

• Add onboarding

document

• Add recruiting

document

Job change of

employee without

manager change

• Change an

employee’s job

details where no

job requisition is

needed

• Change an

employee’s job

details where a job

requisition is

needed

• Change a DSV

Business title

Job change of

employee with

manager change

• Change an

employee’s

relationship only

• Promote an

employee to

another position

with a new

manager

• International

transfer of an

employee

Union

membership*

• Change a union

membership

Matrix manager

• Assign a matrix

employee

• Remove a

matrix employee

• Assign an HR

Recruiting

Partner



Candidate

management

• Post a job

• Manage candidate

application

• Set up interviews

• Provide interview

feedback

• Reject a candidate

Compensation

changes

• Request a

compensation

change

• Request a one

time payment for

an employee

• View an

employee’s

compensation

• Assign a

paygroup

Employment offer Recruit and hire

employee

• Create a job

requisition

• Close a job

requisition

• Inactivate a

position


• Create an offer

• Create an offer

letter

• Edit an offer

letter

• Kickoff

onboarding for

external hiresExit employee

• Terminate an

employee


!Payroll Partner


DSV Employee Central Role – Payroll Partner

Employee pay

• Assign a paygroup

• Add a local payroll

id


*South Africa only

Employee data

• View employee

personal data

• Edit a National id

• Edit employee

address

(terminated

employee)

• Add a work permit

Documents

• View employee

and HR

confidential

document

Banking details*

• Add payment

elections

Union

membership*

• Change a union

membership


!Recruiter


DSV Employee Central Role – Recruiter

Candidate

management

• Post a job

• Manage candidate

application

• Set up interviews

• Provide interview

feedback

• Rate a candidate

• Reject a candidate

• View employee

referrals

• Forward applicant

to another

requisition

• Notify candidates

Requisition

• Add screening

questions

• Add interview

competencies

Employment offer


• Create an offer

• Create an offer

letter

• Edit an offer

letter

• Kickoff

onboarding for

external hires

• View

correspondence


!Country HR Leader


DSV Employee Central Role – Country HR Leader


The Country HR Leader can complete the same transactions as the HR Partner.

They have two additional responsibilities outlined below.

Compensation

changes

• Receive

notification of

compensation

changes greater

than 15%

• Approve one time

payments (pay

component:

Severance)


!ZAF Retirement Officer


DSV Employee Central Role – ZAF Retirement Officer


This is not a security role. This role only receives an email notification upon

completion of designation transactions.

Employee pay

• Receive

notification of

termination (type:

involuntary >

incapacity)

• Receive

notification of

leave (type:

temporary

disability)


!US HR Shared Services


DSV Employee Central Role – US HR Shared Services

Employee data

• View employee

personal data

• Edit employee

service dates

• Edit employee

personal data

(gender, martial

status, nationality,

EEO)

• Add work permit

• Place a person on

leave

• Remove an

employee photo


One time payment

• Enter one time

payment for

severance

• Enter one time

payment for

relocation, sign-on

bonus, or tax

equalization

Documents

• View employee

and HR

confidential

document

• Add employee and

HR confidential

document

• View onboarding

document

• View recruiting

document


!IT Helpdesk


DSV Employee Central Role – IT Helpdesk

Passwords

• Rest passwords

• Identify single-sign

on vs. password

logon account

• View employee

logon id


*South Africa only


!Processes


Task: Assign a Pay Group

Initiator: Payroll Partner, HR Partner

Step 1

HR Manager

HR Partner

Payroll

Step 2

Final approval

Approval

Exception:

Initiator: HR Partner

Step 1

Payroll

Initiator: Payroll Partner

Final approval

Approval

Step 2

Payroll


Task: Edit or Add a Local Payroll Id


Exception:


Step 1

Payroll

Final approval

Approval

Step 2

Payroll


Task: Add or Edit a National Id

Initiator: HR Partner, Payroll Partner

Step 1

HR Manager

HR Partner

Payroll

Step 2

Final approval

Approval

Exception:


Step 1

Payroll


Final approval

Approval

Step 2

Payroll


Task: Change A Union Membership

Initiator: Payroll Partner, HR Partner, Employee

Step 1

HR ManagerHR Partner

Payroll

Step 2

Final approval

Approval

Initiator: HR Partner or Employee

Employee Exception:

Step 1

Payroll


Final approval

Approval

Step 2

Payroll

Global HRIS team

Global HRIS team

Approval

Approval

Step 3

Step 3


Task: Add a Work Permit

Initiator: US HR Shared Services, Payroll Partner, HR Partner

Step 1

HR ManagerPayroll

Step 2

Final approval

Approval

Exception:

Initiator: US HR Shared Services or HR Partner

Step 1

Payroll Final approval


US HR Shared

Services


Task: Hire or Rehire an Employee


Step 1

HR Manager

HR Partner Payroll

Step 2

Final approval

Approval

Exception:

• If USA, CAN or PR a notification will trigger to US

HR Shared Services to review service dates

(rehire only)


Task: Job Change

Initiator: Manager

Manager

Step 1

HR Manager

HR PartnerPayroll

Step 2 Step 3

Final approval

Approval Approval

Exceptions:

• If a job change is for a matrix employee, a

notification will trigger to the HR Partner to remind

them to review the matrix manager relationship

• If employee has HRIS security, notification will

trigger to HR team to review security

• If USA worker type has change, part time / full time

change a notification will trigger to US HR Shared

Services team

• If USA, CAN, PR event type is International

Assignment, a notification will trigger to US HR

Shared Services team


Task: Job Change


Manager

Step 2*

HR Manager

HR PartnerPayroll

Step 3 Step 4

Final approval

Approval Approval

Step 1

Approval

HR Partner

Exceptions:

• If a job change is for a matrix employee, a

notification will trigger to the HR Partner to remind

them to review the matrix manager relationship



• If USA worker type has change, part time / full time

change a notification will trigger to US HR Shared

Services team

• If USA, CAN, PR event type is International

Assignment, a notification will trigger to US HR

Shared Services team

Step 2*, if there is a Manager

change, the change will go to the

proposed manager.


Task: Contract Change


Manager

Step 2

HR Manager

HR Partner

Step 3 Step 5

Approval Approval

Exceptions:

• Only for CAN, ZAF

• Only trigger if “Is new contract required?” is set to

Yes

• Notification triggers to HR Partner 30 days prior to

contract end date

• Notification triggers to HR Partner 2 weeks prior to

contract end date

Step 1

Approval

HR Partner

Payroll

Step 7

Final approval

RecruiterHR Partner

Step 7

Approval


Task: Organizational Assignments

Initiator: HR Partner, Manager

Manager

Step 2

HR Manager

Payroll

Step 4

Final approval

Approval

Step 1

Approval

HR Partner

Manager

Step 2

Payroll

Step 3

Final approval

Approval

Step 1

Approval

HR Partner

Initiator: Manager

Approval

HR Partner

Step 3



Task: Inactivate a Position

Initiator: Manager, HR Partner

Manager

Exception:

HR Partner

Step 1

HR Manager

Step 2

Final approval

Approval

Initiator: Manager

Step 1

Final approval


HR Partner


Task: Compensation Change

Initiator: Manager

Manager

Step 1

HR Manager

HR PartnerPayroll

Step 2 Step 3

Final approval

Approval Approval

Exception:


Task: Compensation Change


Manager

Step 2

HR Manager

HR PartnerPayroll

Step 3 Step 4

Final approval

Approval Approval

Exception:

Step 1

Approval

HR Partner


Task: One Time Payment (Except Severance)

Initiator: Manager

Manager

Step 1

HR Manager

HR Partner

Step 2

Final approval

Approval

Exception:


Task: One Time Payment (Except Severance)


Manager

Step 2

HR Manager

HR Partner

Step 3

Final approval

Approval

Exception:

Step 1

Approval

HR Partner


Task: One Time Payment (Severance)

Initiator: US HR Shared Services

Step 1

HR Manager

Step 2

Approval

Exception:

• If there is no Country HR Leader, the County HR

Leader step will be skipped

Final approval

Country Leader

US HR Shared

Services


Task: Termination (Voluntary)

Initiator: Manager

Manager

Step 1

HR Manager

HR Partner

Step 2

Final approval

Approval

Exceptions:



Payroll

Approval

Step 3


Task: Termination (Voluntary)


Manager

Step 2

HR Manager

HR Partner

Step 3

Final approval

Approval

Exceptions:



Step 1

Approval

HR PartnerPayroll

Approval

Step 4


Task: Termination (Involuntary)

Initiator: Manager

Manager

Step 1

HR Manager

HR Partner

Step 2

Approval

Exceptions:

• Upon completion, notification will trigger to Payroll

Partner





Approval

Country Leader

Step 3

Final approval Payroll

Approval

Step 4


Task: Termination (Involuntary)


Manager

Step 2

HR Manager

HR Partner

Step 3

Final approval

Approval

Exceptions:

• Upon completion, notification will trigger to Payroll

Partner





• For ZAF, if involuntary incapacity, notification is

triggered to ZAF Retirement Officer

Step 1

Approval

HR PartnerCountry Leader

Step 4

Approval

Payroll

Approval

Step 5


Task: Legal Name Change

Initiator: Employee, HR Partner

Step 1

HR Manager

HR Partner

Payroll

Step 2

Final approval

Approval

Exception:

Employee


Task: Add a Matrix Employee


Matrix

Manager

Step 1

HR ManagerHR Partner

Step 2

Final approval

Approval

Exception:


Task: Place an Employee on Leave


Step 1

HR Partner Final approval

Exceptions:

• If ZAF employee is placed on temporary disability,

then notification is triggered to ZAF Retirement

Officer

• 7 days prior to expected end date, notification is

triggered to HR Partner to remind them of

expected return date


Task: Create a Job Requisition

Initiator: Manager, HR Partner

Manager

Step 1

HR Manager

HR Partner

Step 2

Final approval

Approval

Exception:

• If a requisition is created by the HR Partner, then

HR Partner completes step 1 and step 2

Step 3

Approval

Recruiter


Task: Create an Offer

Initiator: Recruiter

Manager

Step 1

HR Manager

Step 2

Final approval

Approval

Exception:

Recruiter


Task: Onboard a New Employee

Initiator: Recruiter

Manager

Step 1

HR Manager

Step 2

Final approval Approval

Exception:

RecruiterHR Partner

Step 2

EmployeeFinal approval

DSV Employee Central 2017 - uti.zendesk.com | DSV –Corporate Presentation, 2017 DSV Employee...

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