DS Information Brochure

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Door Supervision Information Brochure [email protected] www.gmgsecurity.co.uk Delivering Professional Security StandardsDoor Supervision l Construction l Events l TV, Film & Media l Retail l Mobile Patrols l RDT’s l Corporate

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Version 1 May 2013

Transcript of DS Information Brochure

Door Supervision Information Brochure

[email protected]

www.gmgsecurity.co.uk

”Delivering Professional Security Standards”

Door Supervision l Construction l Events l TV, Film & Media l Retail l Mobile Patrols l RDT’s l Corporate

© 2013 GMG Security Solutions Limited. All Rights Reserved.

1. Introduction to GMG Security Solutions

2. Service

Door Supervision

Event Security

3. Our Policies Risk Assessments

Insurance

Health & Safety

Environmental

Quality

4. Testimonials

5. Portfolio

6. Contact Us

© 2013 GMG Security Solutions Limited. All Rights Reserved.

GMG Security Solutions Limited is a Glasgow based supplier of SIA Accredited Security Operatives in:

Door Supervision

Retail

Construction

TV, Film & Media The need for reliable, professional security personnel has never been greater. The number of locations where a manned security presence is a necessity has escalated dramatically over the last few years. In addition, the environment that many security personnel operate in has demanded the development of a new breed of security operative. Our goal is to ensure that the coverage we provide is suitable for the needs of our clients. To ensure that this is the case we treat every client as unique and carry out a comprehensive assessment of their requirements before making recommendations on the appropriate level of coverage. This will result in a tailored package, maximizing the effectiveness of the client’s budget and security coverage. Our reputation within the security industry is of great importance; therefore we pride ourselves in the excellent standard of our employees. All of our employees are SIA licensed and display their badges on their company uniform; their conduct is continually monitored through our supervisors and managers.

Events

Mobile Patrols

Corporate Security

Rapid Deployment Towers

© 2013 GMG Security Solutions Limited. All Rights Reserved.

As a Specialist in Leisure Security, we offer highly trained, skilled and high caliber Professional Door Supervisors for your Venue. Every client has unique security-related concerns. Our experts will work closely with you to pinpoint security risks, set your program goals and help you understand the variety of security solutions that can be used to mitigate your security risks. Based on this intensive assessment process, our experts will design an integrated physical security solutions optimized for your needs and budget. Our Professional SIA Accredited Door Supervisors are well-known for their positive and outgoing attitude, flexibility and reliability, high standard of personal presentation, excellent written and verbal communication skills, and high level experience in search procedures and customer-facing role. The following are included as part of the roles and responsibilities of our Door Supervisors:

Facilitate the smooth running and operation of the venue.

Control ingress and egress of the venue and all exits.

To maintain the venues search policy, professionally and politely.

To ensure that patrons have a positive experience in a safe environment.

Assisting patrons and dealing with their concerns.

Observing the behavior of patrons in the venue and maintaining the venues code of practice and conduct, by dealing appropriately and safely with those who are causing offence and potential danger or risk to themselves or others.

To ensure that licensing laws are upheld to prevent any criminal offences occurring in the venue.

For every type and size of event requires a special form of security service. The individual jobs vary from Entry-Exit control, Traffic-Parking control, Stewards, stage security (Back and front), Tour-Site guide, Foot-mobile patrols and First aid assistants. To enable us to co-ordinate and complication free event, early planning is a necessary step for success. At GMG we specialize in this area as we know the requirements vary from one event to the other. As in other areas we have a solid background of experience and expertise. GMG Security Solutions has the resources to assemble the proper personnel to meet any event need. With our experience in this field, we have a contingency of quality special event staff and supervisors on call to provide immediate response in any situation.

© 2013 GMG Security Solutions Limited. All Rights Reserved.

Risk Assessment

If you think that you need some degree of security for your business or premises, but are not sure exactly what you need, then a risk assessment could be the next step. We can provide you with an honest detailed risk assessment which will take into consideration many factors. Email us at: [email protected] and we will be pleased to arrange an appointment at your premises for the initial assessment

Insurance

GMG Security Solutions Limited holds the relevant insurance for the following: £5,000,000 Public Liability £5,000,000 Products Liability £10,000,000 Employers Liability

© 2013 GMG Security Solutions Limited. All Rights Reserved.

Health and Safety Policy Statement GMG Security Solutions Limited aims to ensure, so far as is reasonably practicable, the health, safety and welfare of our employees while they are at work and of others who may be affected by our undertakings. This general policy statement provides a commitment and intent to comply with the Health and Safety at Work etc. Act 1974.

To ensure the principles of health and safety are clearly understood throughout the Organization, we will be committed to:

complying with relevant health and safety laws and regulations, voluntary programmes, collective agreements on health and safety and other requirements to which the Organization subscribes;

setting and monitoring of health and safety objectives for the Organization;

effective communication of and consultation on health and safety matters throughout the Organization;

assessing the risks to the safety and health of our employees and others who may be affected by our activities and implementing controls to minimize those risks;

preventing work-related injuries, ill health, disease and incidents;

providing and maintaining safe plant and equipment and implementing safe systems of work;

the safe use, handling, storage and transport of articles and substances;

providing and maintaining a safe working environment with safe access, egress and welfare facilities;

providing the necessary training to our employees and others, including temporary employees to ensure their competence with respect to health and safety;

providing suitable and sufficient information, instruction and supervision for employees;

continually improving the performance of our health and safety management;

devoting the necessary resources in the form of finance, equipment, personnel and time to ensure the health and safety of our employees and seeking expert help where the necessary skills are not available within the Organization;

an annual review and when necessary the revision of this health and safety policy;

making this policy available to relevant interested external parties, as appropriate.

© 2013 GMG Security Solutions Limited. All Rights Reserved.

Environmental Policy Statement

GMG Security Solutions provide commercial manned guarding, services to local industry, office buildings, construction/demolition sites, pubs, nightclubs, shops and warehouses. We recognise that some of our operations can significantly impact on the environment, and we will take all reasonable steps to minimise that impact, while still keeping sight of our business objectives and therefore we are committed to adhering to best environmental practices whilst carrying out business. The Company will ensure the availability of environmental information including that the dissemination of such information is processed through briefing, instruction, training and supervision for all our employees. Our commitment to the environment includes continually improving our performance, preventing pollution wherever possible and complying with all applicable laws, regulations and industry standards. In particular, we will:

Manage our processes so as to avoid/minimise waste.

Work to minimise our use of energy.

Seek to influence all our stakeholders, clients, contractors and suppliers, to minimise the impact of vehicle emissions.

Include environmental considerations in investment decisions.

Ensure all employees have appropriate training and an awareness of this policy so that it is implemented effectively.

Develop guidelines with respect to developments in technology, industrial practices and legislation.

Aim to reduce material use and, use renewable or, recyclable-engineered materials.

Avoid the use of toxic materials and chemicals.

Assess actual and potential environmental effects of all activities in all parts of the business.

Adopt best processes and select the best practicable environmental option.

Review, monitor, and audit compliance to standards and guidelines including assessing the impact on business activities.

Strive for continuous improvement. The Managing Director will take full responsibility to ensure this policy is communicated throughout the organisation during induction training and its understanding verified during internal audits.

© 2013 GMG Security Solutions Limited. All Rights Reserved.

Quality Policy Statement It is the policy of GMG Security Solutions Limited that very Employee, Manager, Group Leader, Director

& Partner supports and further develops the company’s’ approach to Quality Management and the

procedures, work instructions and guidance notes that define the services which we provide. In

particular:

We are committed to totally satisfying our Clients’ requirements as well as those of legislative

or regulatory bodies; industry codes of practice and other approved body requirements.

This commitment extends to every level from top management throughout the organisation and

is evidenced by our Integrated Management System Team who continually strives to improve

our service both in terms of reliability and value.

The conduct of our business is based on an ethical, honest and fair approach in all our dealings

with clients, staff and the general public and is designed, wherever possible, to protect the

environment, not only in the specification of building materials but also in maintaining an

awareness of the effect of our day to day activities.

We endeavor to meet and embrace the challenges of the increasingly competitive and

changing property market by adopting efficient and innovative working practices and

technologies and by focused training of Partners, Directors and staff to ensure that the services

remain relevant to our clients’ needs.

This policy is reviewed annually to ensure that it is still relevant and is communicated throughout the

business and to our numerous Clients.

The Managing Director will take full responsibility to ensure this policy is communicated throughout the

organisation during induction training and its understanding verified during internal audits.

© 2013 GMG Security Solutions Limited. All Rights Reserved.

“Being twenty one and finding myself in charge of organising a large outdoor Sports and Social day for 1,200 veterinary students, I needed a flexible security team who were friendly and willing to work with rowdy students but could provide professional and effective crowd control under pressure; and that's exactly what we got with Gary and his team! Forward planning and consultations meant GMG understood exactly what I needed, so that I had no worries on the day; the team just showed up and worked with us without question to do everything I needed and more, while entering into the spirit of the day and keeping the whole atmosphere relaxed. I would definitely use GMG again, or highly recommend to anyone in a similar position!” Jennie McMullan AVS Sports Weekend Convenor

“Since opening my club in Glasgow I have used two security companies one being one of the largest companies in Glasgow and the other being GMG, Since moving to GMG security I have been much happier and glad to have Gary and his team looking after my staff, business and customers. I would have no hesitation in recommending them to anyone wishing to use their door supervision service. They always give 100% and are professional to the highest possible standard.” Mark Miller Audio Nightclub Glasgow

“This is to certify that GMG Security continue to provide us with a very professional service. We would have no hesitation in recommending their service to others and will be contacting them for all further security needs now and in the future.” Mark Cadle US Club - Johnstone

“As the largest community organized event in Glasgow we are delighted with the service provided by GMG Security Solutions. Our attendance very much depends on the weather, which means that we need a flexible approach. As a community event we needed a friendly but professional approach and that’s exactly what we got from GMG Security. Gary and his team were so easy to work with and nothing was too much trouble – something you need when dealing with 25,000 people in a single day” Andrew Mongomery Southside Festival 2011/12

“Since we changed our security supplier to Point One Security we have never looked back, any questions we have are dealt with very quickly and if we need extra security at short notice they are always happy to help. Punctual, pleasant and efficient.” Didier Monney The Pandora

© 2013 GMG Security Solutions Limited. All Rights Reserved.

“Having promoted many events in various venues, I have never encountered a security force that puts so much passion into each contract. The understanding each selected steward has between the team members/promoters and the compassion and authority they command for every situation is overwhelming. I would now not even consider any event without the advice or assistance from Gary and his team at GMG Security as I believe in the safety of the public and my artists is dealt with by these guys leaving me with no doubt GMG are second to none Garry Millar AVO Events

“Having used GMG Security for a period of time, I have found the work carried out by them to be of the highest standard with excellent staff and customer service. I would highly recommend them to anyone wishing to use their services in the future.” David Docherty The Vale Bar

"We always use GMG Security for our events and functions due to their dependability, flexibility and commitment to creating a safe environment for our guests”. Garry Hood Prestwick IBC

“We have been using GMG Security and have had no problems with them, the services they provide to us in second to none and we are happy to recommend their service to anyone in the leisure industry.” Claire Murphy Rumours Nightclub - Shotts

“Gary’s Security’s knowledge and practical experience of the security industry have been invaluable to my business. They constantly deliver a high standard of work and commitment.” Tracie Buchan Legends Cabaret Bar “We have been using GMG Security for some time; we find the staff very friendly and do a really good job with our customers. I would recommend the company to anyone wishing to use door supervision services with very polite, well mannered staff of smart appearance.” Maz Munro Bristol Bar “I would like to thank you for the works your company carried out for us. I found your response to a very late order that we put in was dealt with very swiftly & efficiently. The guards you sent to work on the site were knowledgeable about the specific kind of environment that they would be guarding. I found your service excellent on all fronts & I look forward to working together in the near future.” Chris Burke Musketeers Group

© 2013 GMG Security Solutions Limited. All Rights Reserved.

Here are just some of our clients that we service…

© 2013 GMG Security Solutions Limited. All Rights Reserved.

Find Us On:

Contact Us: W: www.gmgsecurity.co.uk E: [email protected] M: 0778 617 5297