drupalcon - using videos to train your clients copy · 1. Know your audience / client 2. Know your...
Transcript of drupalcon - using videos to train your clients copy · 1. Know your audience / client 2. Know your...
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Using Videos To TrainYour Clients
Rod Martin
@imrodmartin
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Rod Martin
@imrodmartin
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Introduction
Discussion
Where we’re going...
WhyHowWhen
Image from BigStock Photo.
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Documentation
Blues
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Why... one thought
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me you
REALLY>http://www.wesuckatthis.com/
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wouldn’t it be better ifthe documentation just
landed in the client’s lapwhen we delivered the site?
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How... 8 thoughts
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1. What You Need
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Logitech: $50
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Windsocks: $2
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No need to spend $100s
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Screenflow for Mac: $100
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Camtasia for PCs: $300
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2. Getting Ready
Mind your P’s & Q’s
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1. Know your audience / client 2. Know your style3. Know your product / site4. Know specifically what areas you need to provide tutorials for...5. Answer THEIR questions
Prepare
http://www.sxc.hu/photo/513169
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Quiet Environment
http://www.ganzomag.com/a-flirting-course-part-2-flirting-with-your-mouth.html
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Write a Script?
• in the beginning - maybe• the more you do - the less
you’ll need it• I’ll mention more on this
later...
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3. Recording
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Screen ResolutionHigh-quality computers: full screen, then shrink during editing.
Low-quality computers: screen to 1280 or 1024.
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Recording Mobile
21
AirServer - sendsyour iOS deviceto your Mac orPC - $15
airserverapp.com
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Use Your Natural Voice
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Keep going despite
mistakes
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Recording Your Camera
24
Nah...
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4. Editing
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Voice: Remove “um”s and “ahs”.Visuals: Remove key mistakesImages: Insert where useful but keep to a minimum, particularly logos (add them as overlays).Length: Aim for 3-10 minute segments depending on task
Editing
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Increase mouse by at least 200%
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Zooming
Do zoom in on key areas. People will watch this on their phones.
Don’t zoom in and out much. It will make viewers dizzy.
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Choose the largest screen size you’ll use. For us it’s
Unless you’re planning on DVD - then its
905px
1280px
Export Size
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h.264 is best as it’s HTML5-
friendly. .wmv, .flv and .mov are all proprietary and
increasingly old-fashioned.
Export Format
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5. Hosting
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6. How long will it take?Preparation: Depends on product knowledge.Shooting: 5 mins for 1 min of footage.Editing: Much longer! Depends on mistakes, graphics, transitions etc.Overall: A 5 minute video couldtake well over an hour.
for professional videos
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7. How much will it cost?
From $150 to $1,500 or more
depending on your ambition.
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8. White/Blue/Green screenEquipment: Video camera, tripod and more.Room: Often a basement or garage.Teleprompter: iPad or laptop below camera.Software: Final Cut Express, X or Pro. Export from there to Screenflow.
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White screen videos
http://www.youtube.com/watch?v=VQMqajOg6G4#!
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When... 3 thoughts
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Integrate video documentation into your
development cycle.
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client meetings don’t need to be boring...
record them!
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Further Learning
telestream.net/screen-flow/demos.htm
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Over to you
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