Drops Analysis - DXB
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Drops Analysis - DXB
Transcript of Drops Analysis - DXB
Excellence: Our 2015 True North YEAR OF CUSTOMER EXPERIENCE
TRA Round 7_AFP DropsDXB RegionAl Warqaa Drop 1:-Call dropped on cell 54633 which is facing hardware issue (already raised). Huge difference between BCCH & TCH levels observed.
Al Warqaa Drop 2:-Seems like handset issue. Handover failure from 1800 BCCH to 900 BCCH without reversion resulting in drop. No MRs after handover failure. Handover stats b/w involved cells (21745--> 20247) are fine.
Thank you
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