DRIVING UP STANDARDS...DRIVING UP STANDARDS automechanika DUBAI, 3 June 2015 Herbert Lonsdale MIMI...
Transcript of DRIVING UP STANDARDS...DRIVING UP STANDARDS automechanika DUBAI, 3 June 2015 Herbert Lonsdale MIMI...
DRIVING UP STANDARDS
automechanika DUBAI, 3 June 2015
Herbert Lonsdale MIMI
BRINGING IMI EXPERTISE TO UAE
IMI established in 1920
Working with local UAE partners
to address skills gaps
Unique - only automotive industry
Professional Body Worldwide
Together, driving up standards
automechanikaDUBAI
Sharing our knowledge Worldwide
RUNNING SMOOTHLY FOR 95 YEARS
Bridging skills gaps
Creating apprenticeships
Innovating qualifications
Assuring sectoraltraining standards
Providing world class training insight for managers
Slide 3
Keeping the motor industry moving
IMI INTERNATIONAL GOALS
Slide 4
Globally enabling people and
businesses to reach their full
potential
Facilitating a world class
automotive workforce
Sector Skills
and Standards
Research
Policy Monitoring
Skills Agenda Monitoring
Apprenticeship Frameworks
ApprenticeshipCertification
IMI KEY BUSINESS AREAS
Awarding
Organisation
Industry recognised
qualifications and accreditations
Assessment material,
schemes of work
Quality assures qualification
delivery
Professional
Body
IMI is the professional body
for individuals working in the motor industry
and the authoritative voice
of retail automotive sector
HEAVY VEHICLE
TECHNICIAN CERTIFICATION
Training for Competence
Proving the Value
Dr Paul Spear | Return on Investment Manager
HEAVY VEHICLE TECHNICIAN TRAINING
HV training: the business case
1. Network: leading by example
2. Workshop: good to great with ROI
3. Technicians: the right thing to do
Start with Apprenticeships
Q
We’ll be covering ...
GB O-LICENCE: SAFETY & ENVIRONMENT
Roadworthiness OCRS based
on mechanical condition of
truck and trailer at MOT and
at any roadside encounter.
Operators Compliance Risk
Score (OCRS) introduced in
2006 in UK for roadworthiness
and traffic enforcement.
Hauliers have thin margins and
strict time based deliveries.
Non compliance or MOT failure
can result in a vehicle off road,
lost deliveries and hire costs.
A good OCRS is evidence of effective inspection (4-6 weeks), preventative maintenance and a high MOT first time pass rate.IT MAKES BUSINESS SENSE
We recognise personal
achievement and issue
2,500 heavy vehicle
accreditations each year
IMI IN PARTNERSHIP WITH IRTE
irtec TECHNICIAN LICENCES
irtec INSPECTION OVERVIEW
Up to 25% of time spent
inspecting vehicles
irtec Inspection delivers
the common standard
Assessed outcomes at
Inspection Technician
level are:
irtec INSPECTION CASE STUDIES
DAF TRUCKS UK: LEADING BY EXAMPLE
MOT FIRST TIME PASS BOOSTS OCRS
FAIL
P.R.S.
PASS
Workshops measured on MOT first time pass rate
irtec INSPECTION BOOSTS DAF PASS RATE
DAF trend line and UK plc overlay comparison
(Sca
le r
em
ove
d)
DAF TRUCKS: KEY CUSTOMERS
“CEMEX as a large organisation felt safer in the knowledge that our service and maintenance provider has irtec licensed technicians throughout the DAF network. This gives CEMEXpeace of mind in the produce we utilise every day in our business”Mike Fowler - Area Logistics Manager, CEMEX
Customer of Watts Truck and Van (DAF)
“ irtec played a fundamental part in bringing Greggs to Imperial, it opened the door for negotiations based on a huge step change for their business” Willie Hensman - Service Manager, Imperial
Commercials Bellshill (DAF)
DSV COMMERCIALS LTD
DSV COMMERCIALS KEY CUSTOMER
“DSV Road Ltd expect a maintenance provider to have a high MOT pass rate, with irtec inspection accredited professional technicians providing an outstanding service, with the minimum amount of downtime and disruption to our business.”
Keith Northen - Fleet Manager Haulage and Equipment,
DSV Road Ltd
DSV COMMERCIALS MOT STATISTICS
Taken control of MOT pass rate
2010 2011
2012
8x increase in 100% MOT pass rate
irtec INCREASED WORKSHOP UTILISATION
4.5% increase in utilisation provided direct ROI
MORRISONS: THE RIGHT THING TO DO
“We get through more vehicles a day, so
productivity hasincreased”
MORRISONS: THE RIGHT THING TO DO
“irtec is a good way of knowing you are
competent at your job”
MORRISONS: THE RIGHT THING TO DO
“irtec provided me with more confidence”
IMI has proven the value of apprentice technicians
www.theimi.org.uk/calculator
START WITH APPRENTICESHIPS
START WITH APPRENTICESHIPS
IMI has proven the value of apprentice technicians
www.theimi.org.uk/calculator
START WITH APPRENTICESHIPS
IMI has proven the value of apprentice technicians
www.theimi.org.uk/calculator
HIGH QUALITY INSIGHT INTO TRAINING VALUE
Help leadership value the bottom-line
impact of training performance on:
IMI RETURN ON INVESTMENT
[ training ]ROI
Raising training to the power of ROITMRaising training to the power of ROITM
PRODUCTIVITYCUSTOMER
EXPERIENCEEFFICIENCY
Together, driving up standards
www.theimi.org.uk