DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops...

16
DRIVER'S HANDBOOK CellTrack Systems Pty Ltd 147 Henley Beach Road Mile End South Australia 5031 Ph (08) 8238 3099 www.smartmovetaxis.com April 2013 For use with software version 4.130 (Digitax screen) PLEASE LEAVE THIS GUIDE IN THE CAR

Transcript of DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops...

Page 1: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

DRIVER'S HANDBOOK

CellTrack Systems Pty Ltd147 Henley Beach Road

Mile End South Australia 5031Ph (08) 8238 3099

www.smartmovetaxis.com

April 2013

For use with software version 4.130 (Digitax screen)

PLEASE LEAVETHIS GUIDEIN THE CAR

Page 2: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

DRIVER'S HANDBOOK 2

INDEX

31DRIVER'S HANDBOOK

DEBUG PAGES

Debug pages are for investigating problems and configuring the units. You don’t normally need to use these pages.

Use the if the unit keeps disconnecting.

If you are responsible for handling repairs, use thewhenever there is a new version.

FAULT FINDINGDebug

Server GPS Properties Config Version About

Server Connected:

Provider: OPTUS Reg: Yes Type: UTMS

Sim: 8961023310574006962F

Server:

(12)

Connected

Server: ...156:9003

Ras Error: None

Reboot

Power button

Debug

Server GPS Properties Config Version About

SM TrakPod:

SM Protocol: 1.25

FPGA: Unknown

Eboot:

Revision: 3.5.7283.0

Serial Number:

4.67

WinCE: 6

352347039067458

Update USB Key

Upload Logs

Calibrate

Switch Provider

Update USB Key

Switch Provider

Phone networkin use

RestartSmartMove

Current pageCurrent version number

Save software to USBmemory stick

Send vehicle logs(when requested by SmartMove support)

Re-calibrate screen

Switch to alternativephone network

Bidding for cover work 18Recording expenses 19Setting fare details 20Payment details 21Subsidised travel 22Account payments 23Lost property 24Blacklists 25Tutorials 26Status indicators 27Testing panic button 28Screen controls 29Driver’s website 30Debug pages 31

Login 3Start and end of shift record 4Job selection 5Out of car alert 6Job offer 7Job details 8Resubmitting a booking, No show 9Changing a booking 10Navigation 11Plot destination 12Messages 13Messaging passengers 14Voice calls to base 15Statistics 16Book here 17

Page 3: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

1 2 3

6

8

54

7 9

0Back Ent

Login

Driver Num:

PIN:

Make the smart move

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones

1:34 PM Zone: RAIL

Touch screen gently

DRIVER'S HANDBOOK 3

LOGIN

Log out button(grey if not logged in)

Status indicators (see pg 27)

Check that your car is connected

Enter driver number

Touch ENT

Enter PIN if required (the system will set the PIN to the first value entered).

Touch ENT.

Touch to make yourself available.

Touch to make yourself unavailable — you may be asked to indicate how long.

Touch at the end of a shift to log out.

FIRST THING

DRIVER'S HANDBOOK 30

AvailableOut of car

Call operatorMessage

Extended menu Job selectionJob details

Plot destinationStatistics

DRIVER’S WEBSITE

NEW GENERATION DISPATCH SYSTEM

Please enter your login details below

Username:

Password:

Login

Driver End Of Shift Reports

NEW GENERATION DISPATCH SYSTEM

Shifts for Bill Driver (351) for the past 7 days

Start Day

Driver End Of Shift Reports Logout

Start Date Start Time Hours Vehicle

Monday 25/04/11 21:22:51 2.4 14 View Report Email Report

You can retrieve your end-of-shift reports from the driver’s website (ask the base for the web address).

You must use a PIN number, with a recommended minimum of 4 digits, when you log in (if you don’t have a PIN, see pg 3 to set one).

The page displays the list of shifts you’ve done recently and you can view or print a report by pressing or email a report by pressing

FIRST THING

View Report

Email Report

Use the number and PIN that you use to log in to the vehicle

Logout whenfinished

Send report to yourself, your bookkeeper,accountant or anyone else

View the report and print it

Recentshifts

Tutorials(see pg 26)

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End of Shift Record

Accept

Set

SetOdometer:

Meter Total: 0.00

1 2 3

6

8

54

7 9

0Back Ent

Shift Code:

5:35 PM Zone: Outer Area

Start of Shift Record

Continue Previous Shift Accept

Set

Set

Set

Odometer:

Meter Total: 0.00

F1

F2

F3

F4

F5

F6

DRIVER'S HANDBOOK 4

START AND END OF SHIFT RECORD

GETTING STARTED

Note: These screens are not used in some fleets.

You may be required to enter a shift code, the odometer reading or the total on the meter.

Set the ‘Continue Previous Shift’ option if you are continuing a previous shift.

Normally only the last three digits of the odometer reading need to be entered.

29DRIVER'S HANDBOOK

SCREEN CONTROLS

Press the Dim Screen button (F3) when you aren’t using the system.

If you aren’t going to use the car for a few days, turn off the system (press F6) .

SCREEN CONTROLS

Brightness Volume

Increase

Decrease

Increase

Decrease

Dim Screen Power Button

Opens restart panel to restart the unit, switch to low power mode (Turn Off) or close the panel (Cancel)

Total onmeterat start of shift and end of shift

Odometerreadingat start of shift and end of shift

ShiftCode

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1:34 PM Zone: Outer area

Cover

Status: Queue Position 2

All (0)

Maxi (0)

WAT (0)

Cover Distance Options:

2.0Km (0) 6.0Km (0)

4.0Km (0) Any (1)No Cover

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones Detail

DRIVER'S HANDBOOK 5

Zones

1:34 PM Zone: Unknown

Click on zone list to set

No GPS

Set

HUNTLY

KANGAR

AnyNo Cover

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones

1:34 PM Zone: Outer area

Cover

Status: Queue Position 2

All (0)

Maxi (0)

WAT (0)

Cover Distance Options:

2.0Km (0) 6.0Km (0)

4.0Km (0) Any (1)No Cover

JOB SELECTION

Job attributes

Number of jobs waitingwithin that distance

Switch to manualbidding (option)

Set attributes for jobs you are prepared to do or are not prepared to do.

Registering for cover allows you to be considered for work not normally offered because you are further away.

Select how far you are prepared to travel.

CHOOSING WORKQueue position in zone. Moving to a new zoneputs you at the bottom of the queue in that zone.

If you don’t have a GPS fixselect a zone and press ‘Set’.

DRIVER'S HANDBOOK 28

TESTING PANIC BUTTON

1:34 PM Zone: Outer area

Panic Button Tester

Panic button is: Not Pressed

Alarm status is: Activated

Hold down the panic button to test the alarm

Reset Alarm

When you press the panic button the top indicator should light up.

If you hold the panic button long enough to trigger the panic alarm, the bottom indicator will light up and the base operator gets a warning message.

Use the ‘Reset Alarm’ to clear the alarm if you want to test it again.

PANIC TEST

Resets the alarm

Lights up when panic button is pressed

Lights up when panic button is pressed long enough totrigger an alarm

Page 6: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones

1:34 PM Zone: RAIL

Out of Car

Short

Status: Out of Car: Queue Position 1

Driver Status:

Out of CarContact Number:

0406055490

RingTime

Med Long

Change

Set Num

Test Call

Detail

DRIVER'S HANDBOOK 6

DRIVER'S HANDBOOK 27

This allows you to leave the car and have your mobile phone ‘pranked’ when you have a job offer.

Touch ‘Change’ button to indicate you are leaving the car.

Touch ‘Set Num’ button and enter your mobile phone number.

Set how long you want the phone to ring

Touch ‘Test Call’ to check that you are receiving calls correctly.

LEAVING YOUR CAR

OUT OF CAR ALERT

Currentstatus

Your phonenumber

Ring time forjob notification Test call

(must havenumber set)

Change status('in car' or 'out of car') Set your

mobile phonenumber

Time:LongShort Med

Out of Car

Short

Driver Status:

In CarContact Number:

040605549

RingTime

Med Long

Change

Set Num

Test Call

STATUS INDICATORS

Move up/down listPanic off/on. Needs to be reset bybase operator. No further offers willbe made until cleared by base. Youcan test the panic button (see pg 28)

!

You can lose connection to the server if you leave town.

If you lose GPS SmartMove will continue to use your last known position.

Press and hold the panic button in an emergency.

Display will show and this must be cleared by base operator.

The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made.

NORMAL OPERATION

Meter vacant/engaged. Changes when meter turned on/off.GPS is good/no GPS location.Server connected/not connected. Must be connected to get work. Try switching providerif disconnected for long time (see pg 31)

Tutorials. Learn about SmartMove when you have freetime (see pg 26)

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Offer

Pickup:

Zone:

EAST SIDE

Booked: 9:56 AM

Capsule

12

9:56 AM Zone: Outer Area

Reason: Vehicle Requested

NO PENALTYName V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones Detail

DRIVER'S HANDBOOK 7

DRIVER'S HANDBOOK 26

JOB OFFER

Pickupzone

Time bookingentered ORrequested pickup time

Seconds remainingto accept offer

Accept offer

Reject offer

Unit will beep when a job is offered

Touch to accept

If offer is not accepted it may not be offered again.

Touch to reject offer. Use for walk up.

No offer will come when car is not connected.

The offer lasts longer when using ‘out of car’ (see page 6)

If you become engaged before the booking details arrive, you will be asked if the job should be resubmitted.

ACCEPTING AN OFFERNo penalty for refusing ‘cover' work

Job attributes

Reasons why job is offered to this car

TUTORIALS

SmartMove Tutorials - Please Select a Category:

Basic Operations

?Advanced Operations

Book Keeping

Troubleshooting

How it works

Options

Menu Close

SmartMove Tutorials - Please Select a Topic:

Basic Concepts

Availability

Job Details

Messages

Menu Close

Log in

Job Offer

Tutorials let you learn more about SmartMove.

Choose the category then the topic you want to watch.

You can finish anytime by touching the screen. The tutorial stops automatically when you get a job offer.

TUTORIALS

Choose acategorythen atutorial

Page 8: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

The passenger (Dave)

147 HENLEY BEACH RD MILE END

Blacklist

Select the address or passenger to blacklistCancelBlacklist

DRIVER'S HANDBOOK 8

DRIVER'S HANDBOOK 25

BLACKLISTS

Use the blacklist feature to block a phone number or address.

If you blacklist a phone number you will not be offered any bookings with that number.

If you blacklist an address you will not be offered that address for a pickup or destination.

BLACKLISTSSelect who or what you wantblacklisted from the booking details

Save changes Cancel without saving.

11:48 AM Zone: Outer Area

Booked: 9:47 AM Distance: 3.2km

Name:

Address: 30 WAKEHAM ST

Address: STAWELL

Passengers: 2

Zones Detail

HORSHAM

Plot To? >>>

Start Job >>>Fixed Price Job

$10.00

Trip Car WAT#704873 Current Job

Location 1 (pickup)

JOB DETAILS

Job number

Passengername

Bookingtime

Pickupaddress

Number of passengers

Resubmit(put booking back inqueue, see pg 9)

No show(cancelbooking)

Additional information(when flashing)

Previousjob

Job attributes

Distance topickup

Flashes if job not completed

Job details display after the offer is accepted.

If the button is flashing touch it for extra information. Touch it again to go back.

Touch the to put the job back on the queue.

Touch for no show, job is cancelled.

changes to when meter goes on.

changes to if you press the panic button (see page 24).

You may be asked for an odometer reading at the start and end of a job.

DOING THE JOBPickupdirection

Use fornon-meteredworkMore

addresses

Plotdestination

Click to plot(available only if destination is in the booking. See page 12.)

Map (see pg 11)

Nextjob

Ph:

Phone number(optional)

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DRIVER'S HANDBOOK 9

Use this page if a passenger has left belongings in your car.

Put a tick against the description that best matches the item or items found.

You can tick more than one item

Clicking saves the details and notifies the base operator.

LOST ITEMS

DRIVER'S HANDBOOK 24

LOST PROPERTY

5:36 PM Zone: Out of Area

Lost Property

Camera

Clothing

Computer/Electronic Device

Files

Glasses

Hat

ID/Credit Card

iPod/MP3 Player

Jewellery

Select the item(s) that have been found

Keys

Medication/Mobility Aid

Phone

Purse/Handbag

Shopping

Sports Equipment

Suitcase

Toys

Umbrella/Walking Stick

Wallet

Watch

Other (see notes)

Confirm Items

Add ID/Note

Q

Add note for the lost items (max 255 characters)

W E R T Y U I O P

A S D F G H J K L

Z X C V B N M

Up

Down

CloseOkSpaceBackClear

Ladies glasses, samsung phone.

1 2 3

4 5 6

7 8 9

Back 0 /

?abc

Use this if you can’tfind a suitable item.Then add a note.

Save andnotifybase

Reason for NoShow Cancel

CAN’T FIND PASSENGER

PASSENGER UNFIT FOR TRAVEL

JOB GIVEN TO ANOTHER DRIVER

OTHER REASON

NoShow

NoShow

NoShow

NoShow

Reason for the Resubmit

Resubmit

Blacklist

Cancel

JOB REQUIRES A CHANGE

DOING ANOTHER JOB

WON’T PICKUP AT THIS ADDRESS

OTHER REASON

Resubmit

Change

RESUBMITTING A BOOKING

Changebooking beforeresubmitting

If you need to change the booking use the ‘Change’ button.

Otherwise choose the best explanation for resubmitting then press ‘Resubmit’

BOOKING WRONG?

Change

Resubmit

The wording may be different for your fleet

Use this screen when the booking is to be cancelled.

Choose the best explanation and touch

Touch if the passenger shows up.

You may get a penalty if you are not near pickup location.

CANCEL JOB

NoShow

NO SHOW

The wording may be different for your fleet

Cancel

See Page 25 for Blacklists

Confirm Items

Page 10: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

Q

Use this screen to check if an account exists. Enter a name, number or scroll.

W E R T Y U I O P

A S D F G H J K L

Z X C V B N M

Up

Down

CloseOkSpaceBackClear

777 - 247 Dispatch56271 - Aardvark Industries292 - Anderson98747 - Aztec

1 2 3

4 5 6

7 8 9

Back 0 /

?abc

7:40 AM Zone: FLORA HILL

Zones Detail

Plot To? >>>

Start Job >>>

Wharf AccessStatus: Booked

Change Job 48685 for Resubmit

Resubmit Cancel

Passengers:

<4 5 6 7 8

9 11 12 1310

Delay Job (mins):

100 20

4530 60

Maxi

Pickup

Dog

M50 WAT

Wharf Acce

Wagon

Capsule

DRIVER'S HANDBOOK 10

DRIVER'S HANDBOOK 23

CHANGING A BOOKING

Job attributes

Use this screen to change a booking before resubmitting it.

You can change the number of passengers, change the attributes or book for later if the passenger isn’t ready.

Touch to resubmit the job or, if you don’t want to resubmit, touch

Note: You can’t resubmit the job here unless you change something.

CHANGE JOB

Change

Delay beforepickup(minutes)

Number ofpassengers

Resubmit

Cancel

Job must go to a car/driver with attributeJob must not go to a car/driver with attributeAttribute doesn’t apply

ACCOUNT PAYMENTS

Use if a dollar amount or if a percentage of fare is to be put on account.

Set account number if necessary. Normally the number is set in the booking.

Set voucher or purchase order number if available.

Touch when done.

You can check an account before starting a job with the and

buttons.

ACCOUNT CLAIM

Account

AcceptEnter account numberOR select from list

Voucher/ticketpurchase/ordernumber

$

%

To pay: $0.00

Fare:Extras:Toll/Fee:

$5.60$0.00$0.00

Total: $5.60

11:48 AM Zone: Outer Area

Status: Unavailable

Accept Cancel

$ % Set $

Set

Reference:

Account:

$ 5.60

1456 - Fruit Store

Set

Amount on account (HAIL):

Press Ok when finished

$

Page 11: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

To pay: $9.25

11:48 AM Zone: Outer Area

Status: Located in Outer Area Fare:Extras:Toll/Fee:

$12.35$0.00$0.00

Total: $12.35

Accept Cancel

$ %

Set

Lift FeePayable

Voucher:

= $3.10

SetReference:

Amount on Subsidy (book# 1074):

25% 65% 75%

Subsidy: 25%

DRIVER'S HANDBOOK 11

NAVIGATION

NAVIGATION

Get new setof instructions.

Return to job details.

Show detailedmap at eachstep.

Move through steps.Route fromcurrent location.

DRIVER'S HANDBOOK 22

This page can be used to get directions to the pickup address.

The instructions come from Google Maps and are based on the location learnt by SmartMove.

If you vary the route touch again to get an updated map.

SUBSIDISED TRAVEL

Use if subsidy is a dollar amount or if a percentage of fare.

Enter the amount or percentage if necessary.

Enter a voucher number if required. Some fleets also use a reference number.

Check the ‘Lift Fee Payable’ box if eligible for a lift fee.

Touch when finished.

The subsidy amount may

be rounded.

SUBSIDY

Subsidy

Accept

Subsidy type

Check if you are eligible for lift fee

$

%

Voucher/docketnumber (may berequired)

Page 12: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

To pay: $0.00

Fare:Extras:Toll/Fee:

$25.45$0.00$0.00

Total: $25.45

11:48 AM Zone: Outer Area

Booked: 9:47 AM Distance: 3.2km

Name:

Address: 30 WAKEHAM ST

Address: STAWELL

Passengers: 2

Zones Detail

#704873 Current Job

Pickup 1 (Pickup)

Ph:

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

DRIVER'S HANDBOOK 12

DRIVER'S HANDBOOK 21

Plotting prevents an empty car being sent to the zone you are going to if a job is waiting in that zone.

Only available when job has been started.

If the destination zone is shown below ‘Plot To’ then touch the symbol.

If not, press the ‘Zones’ tab and select the zone required.

Then touch the symbol at the top of the screen.

PLOTTING DESTINATION

PLOT DESTINATION

Current zone

Select zone Request 'plot destination'.Click again to cancel plotting.

Move up or down zone list

Done

11:48 AM Zone: Outer Area

Status: Located in Outer Area

Paid By

Cancel

Fare

100% Card100% Cash

CardCash

SubsidyAccount

CLEAROther

PAYMENT DETAILS

Touch if fare is subsidised.

Touch or

if all the remainder is to be paid with cash or card.

Touch if some or all of the payment is on account.

Touch or

for cash or card part payments

Touch after entering the payment details. Note that the ‘To pay’ total has to be zero before you can proceed.

HOW WAS FARE PAID?

Paid By

Account

Subsidy

100% Cash 100% Card

Cash Card

Done

Press when the ‘To pay’figure is reconciled to zero.

Press when no detailsare to be recorded (if allowed).

Touch the line to change the details

Scroll up and downlonger lists

Will be differentcolour if bookingincludes an account number

Subsidy: 25.0%

Account: $1.50

Subsidy: $5.15Account: 25.0%

Page 13: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

1:34 PM Zone: RAIL

YES NO

Messages 14/15

Status: Read Sent At: Tue 06/02 03:38 PM

From: Call Centre

Are you available for this trip this afternoon?

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones Detail

DRIVER'S HANDBOOK 13

MESSAGES

Sender's name

Message

Possible answersAnswer sent is highlighted

Previous andnext messages

Flashes and bleeps if messagenot read or not answered

Message dateand time

READING MESSAGES

will flash if a message is waiting or one has not been answered.

Touch to read message.

If an answer is required the possible answers are shown, eg ‘yes’ or ‘no’, and the unit will bleep until you give an answer.

Use to move between messages, that is, to re-read past messages or to read new messages.

Any SMS sent to the car is displayed here.

YES NO

DRIVER'S HANDBOOK 20

DoneTo pay: $4.00

Fare:Extras:Toll/Fee:

$2.90$1.10$0.00

Total: $4.00

11:48 AM Zone: Outer Area

Status: Located in Outer Area

Set Fare

Set Extras

Paid By Set Toll/Fee

Total:

$2.90

$1.10

$0.00

$4.00

Cancel

Fare

SETTING FARE DETAILS

Total amount payableNormally the amount to be paid is received from the meter and displayed on the right hand side.

If the total amount to be paid show on the right is not correct touch the button and enter the amounts owing.

When the correct amount is showing, touch

WHAT’S THE FARE?

Fare

Paid By

Fare

Page 14: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

DRIVER'S HANDBOOK 14

MESSAGING PASSENGERS

SmartMove can be configured to send pre-set SMS messages if the passenger’s mobile number is provided in the booking.

Choose the message you want to send and touch.

SmartMove can also be configured to receive SMS replies. These appear as messages (see Pg 13).

Messages are free for app bookings

SMS PASSENGER

Send

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones

1:34 PM Zone: RAIL

Status: Booked

Send SMS to 0404040404

Your taxi is unable to find you and your phone is notresponding. Please call 1300 123123.Send

Send

Send

Send

Your taxi is delayed in traffic but will be with you soon. Please call 1300 123123 for more information.

Your taxi is at your requested pick up point. Yourdriver is Ron and is in car number 10.

DRIVER'S HANDBOOK 19

RECORDING EXPENSES

Select the type of expense.

Enter the amount.

Touch when finished.

The optional paid-by section has two sets of buttons. The left-hand set

indicates who paid the bill. The right-hand set

indicates who ultimately pays, eg, the driver may pay for a lightbulb but the owner reimburses the driver.

EXPENSES

Accept

The paid-by sectionis optional

Driver Base Owner

Driver Base Owner Split11:48 AM Zone: Outer Area

Status: Located in Outer Area

1 2 3

6

8

54

7 9

0Back EntAccept Cancel

Other (Non Fare) Part or Electrical

Car Wash/Clean Fuel expense

Amount: $ 80.00

Expense

Driver DriverBase BaseOwner Owner Split

Initially paid by: To be deducted from:

Page 15: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

1:34 PM Zone: RAIL

Zones Detail

HORSHAM

Plot To? >>>

Start Job >>>Fixed Price Job

$10.00

Trip Car WATVoice

Call Status: Driver Cancelled

Request: Call Period:

Defaults

Voice Volume (50)

Urgent Job Query Other Cancel

Record a Message Call Customer

VOICE CALLS TO BASE

Response required urgently

Query aboutcurrent job

Other requestto operator

Newbooking

Cancelrequest

Type ofrequest made

Progress ofcall request Touch

Select type of call required, eg ‘Job’ to give base operator a booking.

Touch ‘Cancel’ if call no longer required.

Use the ‘Call Customer’ button to ring the passenger directly (only available if configured for fleet AND phone number is in booking).

Use ‘Record a Message’ to send a non-urgent message to the base operator. It works like an answering system.

CALLING BASE

Voice volume

Call customer(if available)

Stop Play Delete Send Urgent

Send NormalRecording: 8 secs

Record a non-urgentmessage and send to base

DRIVER'S HANDBOOK 18

DRIVER'S HANDBOOK 15

11:48 AM Zone: Outer Area

Bidding

Status: Unavailable

12:50pm6.2km

from West Zoneto East Zone

12:50pm6.2km

STRATHFIELDto East Zone

Job DetailsBooking: 123456Passengers: 3Name: John SmithAttributes: WAT WAGON

BIDDING FOR COVER WORK

This screen is used in some fleets to allow bidding for cover work. Normally cover jobs are offered automatically but you can choose to bid by selecting a job then touching the bid button.

When you bid you will either get the job or get the ‘BID FAILED’ message.

BIDDING

Move betweenpages

Bid forjobShow details

on right handpanel

Updatethe list

Turn offbidding and

get cover workautomatically

Don’t wantto see job

again

Jobdetailspanel

Page 16: DRIVER'S HANDBOOK · The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made. NORMAL OPERATION Meter vacant/engaged. Changes when meter

Name J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones

1

2

1

1

3

30V

DRIVER'S HANDBOOK 16

DRIVER'S HANDBOOK 17

11:43 PM Zone: FLORA HILL

Status: Booked

Create a Booking

Cancel

1 2 3

6

8

54

7 9

0Back Ent

Woolies

Pickup

Dog

M50 WAT

SEDAN

Wagon

Capsule

Passengers

8 7 8

9 10 11 12 13

Booking Time:

AM PM

For Me

<4 5

now

Here

BOOK HERE

Make the booking

Use this screen to make a booking from your current location. This is useful if people are waiting at a bus depot, for example.

Set the attributes and the number of passengers.

If the vehicle is required at a particular time , touch the box and enter the time. You can book up to 24 hours ahead.

Touch to make a booking with the current location as the pickup address.

Tick the 'for me' box if the booking is to be reserved for your car.

DRIVER BOOKING

Set time

Here

nowSet attributes(see pg 5)

Set numberof passengers

STATISTICS

Zone namesPage selector

Number of jobs waitingin zone

Press to get number of vacant cars and the number of jobs waiting in each zone.

Button cannot be used when shown as

Normally used when vacant and deciding where to wait for the next job.

Remember that moving to a new zone puts you at the bottom of the queue in that zone.

This page may update automatically, but won’t do so when the car is busy or unavailable.

VACANT CARS

Request statistics

Number of vacant carsin zone(available and with meter off)

Number of futurejobs