Drivers and Facilitators of Employee Engagement

Sunnie Jaye Tölle

Founder & CEO Inspire 925 GmbH

@inspire925 #beesocial

 

The Average Swiss Company

29% engaged 50% disengaged 21% actively disengaged

Source:  „State  of  the  American  Workplace.“  Gallup.  2013    

21% higher productivity

37% less sick leave

48% fewer safety incidents

22% more profitability

High Engagement Organizations

Source: Gallup. 2012. „Q12 Meta-Analysis.“ http://strengths.gallup.com/private/resources/q12meta-analysis_flyer_gen_08%2008_bp.pdf

What do high engagement organizations do differently?

long-term continuous attention

short-term irregular attention

proactive, strategic reactive, random

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? ?

Great Places To Work Switzerland Rank   2009   2010   2011   2012   2013   2014  

1   Google   Cisco   Cisco   Cisco   Google     Cisco  

2   Cisco   HilA   HilA   MicrosoC   Cisco     MicrosoC  

3   MicrosoC   MicrosoC   MicrosoC   Accenture   MicrosoC   Ebay  

4   Biogen  Idec   Federal  Express   Federal  Express    

Federal  Express  

Autodesk  Development  

Autodesk  Development  

5   Federal  Express   AboP   Accenture   Philips   HilA   Biogen  Idec  

6   AboP   Biogen  Idec   Autodesk  Development  

Autodesk  Development  

Federal  Express  

Federal  Express  

7   Hugo  Boss  Ticino  

Phillips  AG   Zühlke  Engineering  

Mc  Donald‘s   Mc  Donald‘s   Accenture  

8   ABB  Schweiz   Mc  Donald‘s   Mc  Donald‘s   Dow  Europe  AG  

Hugo  Boss  Ticino  

Mc  Donald‘s  

SBB: Sharing Is Caring

ETH ieLab: Breakfast Lottery

Swissôtel: Talk! Employee Community

„Talk – Join the Conversation!“

Description

Beekeeper has created an exclusive virtual environment for Swissôtel consisting of mobile apps, a website, a blog and newsletters, all named after our collaboration: “Talk – Join the conversation!”. In this environment all Swissôtel colleagues are encouraged to express their thoughts and ideas, take part in ongoing conversations and help each other out.

Steps to become a “Swissôtel-Bee” 1. Go to swissotel.beekeeper.io 2. Register with a @swissotel.com email address 3. Choose a nickname, password and your gender 4. Confirm your email address 5. Start talking

Features in “Talk”: You can start a discussion with your ideas, thoughts and comments here

Writing a Post Commenting a Post

Liking a Post / Comment Writing a Private Message

Impression of Look and Feel of “Talk”

Mobile Application Website

A Beekeeper – Swissôtel Collaboration

Reading TALK is always interesting. Ideas and topics come to my mind. It generates more thoughts and ideas and makes you think: “hmm… that’s interesting, it can be also helpful to me, both at work and at home”

Team Manager

11  

30%

20%

10%

0% 1 2 4

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20"

40"

60"

80"

100"

120"

140"

5/1/13" 5/15/13" 5/29/13" 6/12/13"

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Call"with"Success"Partners""

Roadshow""

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TALK!"Meetup"

3 5 6 Week #

Penetration

The community reached a penetration of 30% among the workforce within six weeks

What was the TALK! Community used for?

•  Exchanging thoughts and ideas for improvement.

•  Sharing best practices and achievements.

•  Giving peer-to-peer feedback and recognition to other colleagues.

•  Opening up a casual and informal communication channel across

departments and geographies.

New Book in October 2014: „Inspired at Work“

Thank you & Keep in Touch

Tweet @inspire925, #beesocial Linkedin linkedin.com/company/inspire-925 Like facebook.com/inspire925 Email sunnie@inspire925.com Web www.inspire925.com